Expert guidance and assistance
HP Autonomy’s Professional Services consultants can guide you through the process of optimizing your solutions to meet specific business objectives.
HP Autonomy Professional Services has a clear mission: To deliver the best possible consulting experience to every customer. We focus on helping you map solutions directly to business needs, solve critical problems, and maximize technology investments for your organization. Expert guidance and assistance is available for the full range of HP Autonomy solutions.
We employ a global team of experienced consultants and subject matter experts with the knowledge and experience necessary to ensure that every HP solution is the best one for your unique environment. From planning through implementation and ongoing optimization, HP Autonomy Professional Services will drive a successful and expedient implementation that will provide long-term value from your HP investment.
Ways we help you succeed:
- Provide support and expertise in defining your information management and optimization strategy.
- Assist with design, planning, and deployment of HP Autonomy Solutions.
- Drive a successful and expedient implementation of your HP Autonomy solution.
- Shorten your learning curve by providing education and knowledge transfer to client teams.
- Evaluate current solutions to be sure they are consistently working at optimal levels.
- Improve the productivity of your technical staff by allowing IT resources to stay focused on core tasks and business priorities.
- Draw upon our direct link with engineering and product development to assess and implement solutions.
We work directly with customers or through our certified partners or third-party systems integrators and vendors to perform needs assessment, project management, design integration, or custom development. Our results are made possible by an expert team of dedicated consultants and the following tenets:
- Unmatched experience: HP Autonomy Professional Services and certified partners comprise an international team of highly skilled and experienced consulting professionals.
- Best practices: Our legacy of successful solution implementations ensures customers benefit from a deep well of best practices and industry-specific knowledge that are applied to every implementation.
- Laser-focused implementation: HP Autonomy develops 100% of the technologies implemented and integrated into client environments, and HP Autonomy Professional Services consultants are highly trained and experienced with all HP Autonomy solutions, ensuring a successful implementation every time.
- We manage to success: HP Autonomy Professional Services effectively manages change by embedding our proven operating principles into all aspects of project execution. Our Professional Services team believes that each project should be based upon mutual exploration, participation, respect, and accountability. We are successful only when our clients are successful.
- Tiered pricing and methodologies: Our pricing tiers help customers understand the expected deliverables, timeline, and infrastructure costs that will be required for each project as well as give a clear understanding of solution capabilities and implementation expectations.
- Proven client satisfaction: HP Autonomy is dedicated to ensuring client satisfaction is a top priority. Our Professional Services client satisfaction scores and overall success rates demonstrate the willingness of consultants to routinely go above and beyond to ensure solutions meet customer expectations.