Expertise is not easily identified and is even more difficult to manage on an ongoing basis, which leaves vast resources of tacit knowledge and experience untapped. There is growing recognition that access to these types of implicit information is critical to the efficient running of enterprise operations. For example, the employees of geographically dispersed organizations typically have difficulty in determining what others are doing and which resources can best address their problems. Failure to foster exchange within the knowledge community leads to duplication of effort and an overall reduction in productivity levels. Autonomy CEN builds communities of expertise to promote collaboration and fuel innovation. A key part of Web 2.0 technology, these social knowledge networks overcome situational myopia and bring experts together to establish congruent goals and increase productivity.
By forming a conceptual understanding of user interaction with information as it is consumed and created, Autonomy's technology identifies tacit knowledge automatically and in context. It builds a conceptual understanding of the relationships between experts and the content with which they interact, automatically clustering similar people and resources into related groups. Rapidly deployed, Autonomy CEN incorporates content from the array of existing collaboration tools inside the enterprise, from IM, wikis and workflow applications to team calendaring, each of which has its own incompatible proprietary expertise repository, non-uniform schema and distinctive interfaces. Whereas labor-intensive technologies and "point solutions" force the user to adapt to the technology by changing his or her behavior, Autonomy's implicit analysis ensures users remain on task with minimal cultural or behavioural change and virtually no training.
Expertise management is facilitated through:
Implicit Profiling: IDOL automatically recommends an expert based on a conceptual understanding of the content they consume and create across all data formats including email, IM, documents, online and even voice
Explicit Profiling: users have the ability to describe their own expertise using natural language free text as well as keywords. IDOL also leverages any metadata that has been assigned to experts either by themselves or by the administrator
Clustering: IDOL clusters disparate pieces of information automatically by concept, matching them to the conceptual profiles of experts in real-time in order to highlight crucial information and expertise resources
Alerting: staff can be alerted to new information and changing situations automatically, and be connected to a network of experts the instant new information arrives
Location-based Expertise Assignment: users can combine a conceptual search for experts with information such as geographic location, department and availability
Virtual Libraries: not all the data within the organization's information assets will play a significant role in key business decisions. IDOL leverages "collaborative feedback" to create libraries of the most useful information
Document Rating: users can rate content either positively or negatively, as well as add comments to content that exists within the organization, allowing the most widely used information to appear higher in the library rankings
Document Scaling: users can rate the usefulness of information with a sliding scale to influence IDOL's relevancy calculation
Visualization: Autonomy's spectrograph updates automatically and in real-time to reflect the changing relationships between experts and the available information assets over time, allowing management to plan and respond accordingly
Features
Personalization
Automated Implicit User Profiling
Automated Explicit User Profiling
Collaborative Feedback
Proactive Document Recommendation
Enterprise Performance Management
Expertise Location
Cross-device Profiling
Communities of Practice
Virtual Libraries
Alerting via email, Internet, SMS, mobile, etc
CEN Visualization
Benefits
Retain control of all business activities regardless of scale
Locate experts within the organization and enable them to collaborate
Build a culture of accountability
Eliminate the threat of communication breakdown and duplication of effort
React to changes more rapidly through timely delivery of relevant data
Identify knowledge gaps within the community
Integrate multiple collaboration tools and expertise repositories
Summary: ...chose to add on further functionality including advanced Collaboration and Expertise Networks to increase and enhance knowledge sharing. Using IDOL technology to understand what users view and create, in conjunction with stated areas of expertise, Ernst & Young can build implicit and explicit profiles...
Summary: ...initially through the Portal-in-a-Box™ and most recently, the additional deployment of Autonomy’s Collaboration & Expertise Networks (CEN) module. Implemented at first in two departments: Corporate Communications and the Virtual University (the enterprises's learning, research and best practice division)....
Summary: ...Autonomy's integrated solution enables ABN AMRO to make pertinent information available and to identify experts within the group rapidly, avoiding potential risks associated with the use of outdated information, breaking up information silos, eradicating the duplication of efforts and increasing productivity....
Summary: ...sentiment and behavior. Based on Autonomy’s unique ability to form a conceptual and contextual understanding of any piece of information regardless of data type, Optimost measures and understands visitors’ actions, and then optimizes the online experience in real-time based on those implicit or explicit...
Summary: ...region with a global presence. Industry Legal Challenges • Provide a Knowledge Management solution to its geographically dispersed lawyers to enable them to find the right information quickly and easily across all of the firm’s data repositories and systems • Leverage the implicit and tacit knowledge...
Summary: ...was a good fit. We’ve standardized on it completely and have been very pleased.” 99% backup success rate with minimal staff time The company has 60 terabytes to back up at three sites on multiple platforms. “There are 200 jobs to run every night, and a great feature of HP Data Protector is the alerting,...
Summary: ...Data is backed up to an HP Enterprise Systems Library (ESL) Tape Library. To meet the performance requirements of backing up over 96 TBs per week, the team uses direct attached fiber channel drives to multiple cell managers and media servers to stream data at very fast rates. To meet the utility’s disaster...
Summary: ...involved in its management, while reducing risk by preventing access by anyone else,” says Beuque. Some third party fnancial institutions post documents to IntraLinks, a virtual data room platform. Again working with SPECTRA IT Associates, Clearwater Capital Partners now has relevant documents from...
Summary: ...only the beginning.” About Clearwater Capital Partners, LLC Clearwater Capital Partners, LLC (“Clearwater”) is an investment firm founded in December 2001 to invest in special situations and distressed or otherwise undervalued assets and securities located in Asia, excluding Japan. Clearwater’s...
Summary: ...the sharing of information and knowledge throughout the Service. The software that enables Records NI: HP TRIM Software. Single, virtual document repository The main business objective of the Records NI initiative was to support cultural and business change across the NICS, notes Mike Beare, Project Manager,...
Summary: ...particularly when we consider its ease of use, improved utilization, disaster-recovery capabilities and the support it provides for our move to virtualized servers. As we replace physical servers with virtual servers, we save electricity, cooling, maintenance and licensing costs.” About Ariel The capital...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Sao Paulo, Stockholm, Sydney, Tokyo, Utrecht and Washington, D.C. Expertise Locator The profiling technology facilitates the recognition of highly focused experts (sorted by location, department, availability) within the community and reduces the duplication of effort through teamwork. Administrator Interface...
Summary: ...understands individuals’ interests based on their browsing, content consumption and content contribution. Generating a multifaceted conceptual profile of each user based on both explicit (agents) and implicit profiles (click-through and submission), IDOL forms a very current understanding of users’...
Summary: ...and the content with which they interact, automatically connecting people with the information they need and the experts who can advise them, wherever they are in the world. A key component of Web 2.0 technology, it allows management to identify latent expertise, avoid duplication of effort and improve...
Summary: ...iManage Universal Search. IUS – People Search Uncovers Explicit and Implicit Expertise Access WorkSite Commands within Streamlined Search Interface Benefits •Locate relevant knowledge assets within seconds •Im prove productivity and consistency of work product •Au tomate knowledge management and...
Summary: ...or with new business. Traditionally, legacy search technology makes it difficult to locate these colleagues—leaving vast resources of tacit knowledge and experience untapped. To address this challenge, IUS builds communities of expertise to ensure that subject matter or industry experts are easily located...
Summary: ...correlations within data that would have otherwise gone unnoticed by a security officer. •Anti-clustering: CEP collates and analyses related pieces of data, automatically detecting any anomalies in the system which might signify a threat. • Profling: Using implicit and explicit profiling techniques,...
Summary: ...Data Operating Layer (IDOL). IDOL is the only platform that allows you to form a conceptual understanding of data. IDOL supports over 500 data processing functions, including hyperlinking, clustering, agents, summarization, taxonomy generation, education, profiling, alerting, and meaning-based search...
Summary: ...Autonomy PiB 4.3 08/03. Profile The Profile Portlet brings new documents to users attention based on each users individual profile. For each user multiple profiles are created based on the concepts of the documents that the user has been reading within the Autonomy Portlet suite (Agents, Retrieval, Clustering,...
Summary: ...400 repositories in over 150 languages. Over 500 operations can be performed on digital content by IDOL, including hyper-linking, clustering, agents, summarization, taxonomy generation, profiling, alerting, and meaning-based search and retrieval. Because IDOL is at the core of Autonomy’s scalable, modular...
Summary: ...Security and surveillance. • Profiling and alerting: Detects correlations and trends, and alerts security teams in real-time via SMS, e-mail, or via the Internet to take preventative measures. Digital and network video recording Autonomy helps government agencies dramatically enhance existing video...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...based on explicit data entered by the customer or implicit data can be automatically gathered from interactions across all touch points, both internal (contact center or emails) or external sources (social networking activity or blog posts). Generating implicit profiles allows organizations to capture...
Summary: ...conceptual profile of each user based on both explicit profiles (agents) and implicit profiles (click thru and submission), automatic profiling avoids the need for explicit input of any form from the user and delivers options for identifying and managing expertise and collaboration. ? Community & collaboration...
Summary: ...to explicit set up “Agents” to monitor information 24x7 on specific topics of their choice from a range of data sources. An “Agent” represents a user’s persistent interests and can be defined or trained either explicitly with a natural language description or Boolean expression. Most powerfully,...
Summary: ...and even people's interests. Over 500 operations can be performed on digital content by IDOL, including hyperlinking, agents, summarization, taxonomy generation, clustering, eduction, profiling, alerting and retrieval. A Seamless, Unified Platform To address governance challenges and create a culture...
Summary: ...show me more of these”) • 2D and 3D Clustering – a visualization of the results by clouds of concept, as well as the relationships between different clusters. • Personalized Agents and Alerting – for a totally personalized browsing and searching experience • Automatic Hyperlinking – get...
Summary: ...1000 file formats, including rich media Enables single point of search for all enterprise information from within SharePoint Offers more than 500 advanced functions, including automatic clustering, hyperlinking, expertise location and implicit profiling, as SharePoint web parts Search rich media as easily...
Summary: ...remote or branch locations through a single, easy-to-use interface. #9. Supports the strategic expansion and dynamic nature of virtual environments. As virtual machines increase in number, data stores increase in volume and consume more and more equipment, processing, networking and management resources....
Summary: ...welcoming • Stakeholders can see their comments and feedback have been addressed • Stakeholders are actively involved in the process • Stakeholders are prompt with feedback and comments—they feel consulted and involved 7 Change management needs to be pervasive across the ERM program however the...
Summary: ...SOA: Journey Toward Enterprise Value Proposition. So, that kind of feedback loop, whether from individuals or from metrics, is an area that needs to advance. Such metrics are key to unearthing and associating value to tasks, systems, etc. Do you see a greater push to integrating metrics inherently into...
Summary: ...by 128 percent. Duplicate work processes were reduced by a staggering 96 percent. Overall, the company realized over $17 million in ROI in the first year of deployment. “Autonomy technology is intricately wedded with the way users naturally work, allowing employees to identify relevant expertise within...
Summary: ...Autonomy Whitepaper - Return on Investment from iManage Universal Search. Any user looking for a precedent for a similar case will now be able to quickly identify this content. iManage Universal Search leverages content for reuse as it is consumed and created. The cost and effort related with manual classification...
Summary: ...can better retain (and destroy) appropriate documents. Increased Efficiency Reduces Outside Counsel Fees With ECM and its system of controlled versions and library of approved language, those in the business units often need not approach the legal department for boilerplate contracts and other standard...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
There do not seem to be any press releases related to this page in 2013 at the moment, please visit the news section on www.autonomy.com for the latest news.
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