Autonomy IDOL SPE represents a radical shift in processing data from the database. The product is a dynamic, self-learning solution that can automatically make connections in the data by understanding the meaning that resides within it.
IDOL SPE transforms the RDBMS into a next-generation probabilistic inference engine by:
Breaking out of a black and white world to understand the "shades of grey" in the data
Rendering "no exact match" a problem of the past by automatically spotting patterns in the data to make accurate predictions and identifying nearness
Ensuring delivery of relevant, personalized results by automatically detecting patterns in data within heterogeneous sources and incorporating information gleaned from users' interactions with the data
IDOL SPE leverages results from interactions, usage, and datasets to continually refine and perfect understanding of the data space. This self-learning capability is extremely valuable in a business context, as organizations can leverage the insights to continually improve processes, operations, and interactions with customers.
Patterns of Data
IDOL SPE enables computers to replicate the human ability to intelligently recognize and understand complex patterns in data automatically, which can in turn be used beyond the confines of the structure imposed by the source of data. IDOL SPE can thus break out of the restricted scope of the structured query that limits traditional database technologies, and relate n-dimensional structured objects to one another conceptually, even where no direct field match exists or when they belong to entirely different databases.
Patterns of Usage can inform the space
Patterns of Usage
Businesses fail to capture and leverage many user interactions with data in a meaningful way. Only the final transactional behavior is recorded and logged into business applications. IDOL SPE recognizes the importance of user behavior and uses both potential and committed behavior patterns to inform its descriptive space. All user interaction can be incorporated to automatically evaluate community trends as well as individual user trends.
For instance, an airline can leverage IDOL SPE to improve online customer experience and increase sales. A customer searching for a flight from New York to San Francisco at a date and time when all flights are sold out will be automatically offered an alternative nearby airport such as Oakland or San Jose, rather than returning "no results" to the customer's search. IDOL SPE infers the result from patterns in the data and its usage without the need for formulas, scripts, or other means which require prior knowledge of cases and exceptions.
"As organizations renew themselves to come out of a recession, IDOL SPE may be just the sort of disruptive technology they need."
Mike Davis, Senior Analyst, Ovum, 2009
Going Beyond Legacy Technologies
While legacy technologies will likely continue to serve as the predominant stores for structured information, the methods for analyzing this business-critical information is changing.
With IDOL SPE, probabilistic modeling surfaces patterns in the data without prescriptive prior knowledge, and enables these patterns to be used in direct interaction with business functions. This greatly reduces the amount of manual scripting for its creation and maintenance, as well as allowing broad new insights to be illuminated.
IDOL SPE becomes even more powerful and indispensable when complex scenarios with multiple disparate databases are involved. In these cases, IDOL SPE can identify patterns across the sources with no need for expensive data warehouses or BI-type integrations. Legacy solutions are ill-equipped and prohibitively expensive for performing such sophisticated operations.
Recognizing its value in certain cases, IDOL SPE fully supports traditional methods used by BI applications. Simple and complex SQL queries (e.g. FIND, JOIN, ORDER BY, SELECT) can be entered to pinpoint and manipulate search results, or parametric searches can be performed based on defined metadata, as is often done in eCommerce applications.
When no exact match is found, IDOL SPE can automatically relax the query to find near matches
How is IDOL SPE different to Business Intelligence (BI)?
Databases can miss subtleties before feeding information off to be analyzed by BI systems, for example two data sets may produce the same end result; that dog owners prefer dogs to cat owners, however subtleties in the data can be missed. Such as, the cat owners in Set A liking dogs over 80%, but not reaching the 100% match of the dog owners, is not the same as Set B, where cat owners only like dogs 20%. This information could be very useful for an ad campaign designed to target cat owners.
With IDOL SPE it is the data itself, rather than the output of an arbitrary schema or system of logic that is analyzed. This leaves no room for subtlety to be lost. IDOL SPE is able to function as a standalone module or as an add-on to the existing RDBMS infrastructure, to provide answers in response to traditional structured SQL queries as well as probabilistically, applying contextual intelligence to the raw data.
IDOL SPE has diverse applications as it removes the need to create and update complex rules and scripts, or to have a human being in attendance to suggest best alternatives. IDOL SPE allows the enterprise to extract maximum value from structured data and eliminate missed opportunities.
Summary: ...automatically segments and classifies this audio data. This is then analyzed by the computer so that all relevant information is automatically cross referenced and brought up on screen. In this way call takers are able to direct their questioning more efficiently to reduce callhandling figures and ensure...
Summary: ...specific phrase.” IDOL K2’s virtually unlimited scalability proves especially advantageous. Both the traffic to the ACM Portal and the amount of content on it are growing fast. IDOL K2’s brokered architecture ensures optimal performance—even during peak usage times, whereas ACM’s legacy search...
Summary: ...RJ Hart Case Study. Case Study Industry Accounting Challenges ■ Centralizing the storage of all documents on one system rather than over disparate servers and workstations ■ Ease of access to vast amounts of content enabling collaboration ■ Eliminate problems associated with paper documents such...
Summary: ...cost to our business is over $50,000 per hour in labor alone.” And that’s just direct costs. Much of the work performed by Kavcic’s staff is product development. If the staff loses their data, the company is at risk for slipping its delivery timetables or missing its service level agreements. “Our...
Summary: ...Most importantly, agents learned to address member concerns prior to proceeding with the order process. One aspect of the eLearning modules consisted of providing agents with recommended script examples that included apologizing. Accurate Measurement of Service After implementing Survey, the contact center...
Summary: ...out from the alternatives. Further simplifying the frm’s decision, because Universal Search is built upon the same search technology that is currently embedded in the latest version of WorkSite, it was easy to extend the reach beyond their existing WorkSite libraries to their other enterprise content...
Summary: ...KT Case Study. Collaborating Securely Throughout the Firm and Beyond Almost every case Korein Tillery handles involves co-counsel in multiple locations. Interwoven WorkSite provides a standard platform for collaboration—even with frms who don’t have DM of their own. “Anyone can be granted access...
Summary: ...Safe Audit Center Service: This organization works with Autonomy eDiscovery professionals to locate key custodians data and other relevant data. Functional Highlights: Device identification, by means of out of the box integration with enterprise directories: Intelligent Distribution and Collection: catering...
Summary: ...branding was difficult to maintain across Harrah’s distributed marketing organization • To help drive response, each direct mail piece had to maximize brand equity • Local marketers needed on-demand access to a flexible creative toolkit Benefits of Using Virage MediaBin • A direct mail creative...
Summary: ...to be the best match to our strict selection criteria,” says Bryan Allen, Scripps managing director of IT Operations and Engineering. IDOL K2 delivers virtually unlimited scalability—a critical prerequisite for Scripps. Millions of pages of dynamic information are stored either as HTML files on Web...
Summary: ...searchable repository, e-mail management and a complete audit trail to make sure our policies are followed to the letter frm-wide.” “The decision was a no-brainer. I found the reduction in costs for paper storage space alone would pay for the hardware and software by itself.” Gary Rosenberg, CIO...
Summary: ...for Windows, written in PERL script for Web posting, and submitted in text format via email for evaluation and processing. The data was manually entered into a proprietary corporate application which, in addition to its many and varied functions, also served as a database. An automated ordering solution...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...For instance, an airline can leverage IDOL SPE to improve the online customer experience and increase sales. A customer searching for a flight from New York to San Francisco at a date and time when all flights are sold out will automatically be offered an alternative airport such as Oakland or San Jose,...
Summary: ...business users. It provides a robust set of wizards and graphical interface-based tools to simplify the management of specific functions. By configuring applications through the Autonomy Business Console, overseers, product managers and group marketing teams can react quickly to changing usage patterns...
Summary: ...with visual navigation and cluster drill-down E- arly understanding of hidden and language data • Native support for over 150 Languages & 1000 file types processed • Direct Discovery and Manage In-Place process • Full support for EDRM XML load file and all legacy load file formats • Petabyte scalability...
Summary: ...is responsible for the diagnosis, treatment plan, and care of that individual. Patients and doctors communicate with one another via ‘human friendly’ information – in-person consultations, phone calls, emails, handwritten case notes and prescriptions, video conferences, social media conversations,...
Summary: ...Based on Autonomy’s Intelligent Data Operating Layer (IDOL), the platform uses patented probabilistic algorithms to automatically recognize concepts and ideas expressed in all forms of information. Leveraging NoSQL (Not Only SQL) technology, IDOL 10 enables enterprises to simultaneously understand and...
Summary: ...of information in the archive, across 1,000 different content formats. IDOL provides a single processing layer that allows users to form a conceptual understanding of their information, both inside and outside the organization. 3 Using NoSQL (Not Only SQL) technology, IDOL lets users simultaneously understand...
Summary: ...of legacy keyword technologies. Integrated Search and Investigation Capabilities Supervision is no longer a static exercise of merely reviewing a set of emails sampled by the system or triggered by a policy. Firms today must have the ability to go beyond the initial set of information provided in a review...
Summary: ...pressures or regulatory inquiries while simultaneously enforcing lifecycle on all electronic content from email, IM and files, databases, social media, website content and audio or video assets. Meaning-Based Governance, Advanced eDiscovery Beyond the benefits of efficient storage and pan-enterprise lifecycle...
Summary: ...the risk of fines and damage to business reputation that arise from noncompliance by ensuring that paper-based information is stored securely • Improve staff productivity by allowing knowledge workers to focus on value-adding tasks rather than time-consuming document sorting and data entry • Ensure...
Summary: ...Layer (IDOL) to understand the meaning of all enterprise information, no matter its language or format. In use by over 22,000 organizations, IDOL uses probabilistic modeling and advanced pattern-matching to form a conceptual and contextual understanding of all information and deliver an unprecedented...
Summary: ...regulatory or corporate consequences. Lastly, SQL server licensing and associated storage costs become a significant source of expenditure as MOSS systems grow. Going Beyond ECM Solutions Most content management providers have connectors for other systems, such as SharePoint, which allow the extraction...
Summary: ...regulatory or corporate consequences. Lastly, SQL server licensing and associated storage costs become a significant source of expenditure as MOSS systems grow. Going Beyond ECM Solutions Most content management providers have connectors for other systems, such as SharePoint, which allow the extraction...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...telephone calls or videos, based on a mathematical understanding of the concepts within it. Thus, unlike the OLAP model, the storage of the data within IDOL is fully self-organizing and does not require the manual definition of complex schemas. Parametric Probabilistic Space Analysis (PPSA) IDOL incorporates...
Summary: ...in Java, Perl or Python. This capability should be compared with the limited processing supported by the SQL language, but the code is ten times less efficient than SQL. These methods produce an inverted index. To compare this with basic keyword search, it can match words and count occurrences. It lacks...
Summary: ...Frost & Sullivan Moving to Next-Generation Speech Analytics - White Paper. Natural language analysis approaches human conversations by letting users pose questions rather than keying in specific words to get answers. It only recognizes precise questions and stored matching answers. This is a major shortcoming...
Summary: ...distributed systems. Advanced heuristics manage the system on behalf of the administrator, throttling available bandwidth and the target site’s responsiveness. Sentient architecture can predict windows of opportunity for faster collection based on prior usage patterns.
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Summary: ...patterns that naturally occur in text, voice or video files based on the usage and frequency of terms that correspond to specific concepts. This enables IDOL to build a precise probabilistic map of the different concepts held within a piece of data. Using this concept map, IDOL can work out the conceptual...
Summary: ...However, 2D face recognition has always had fundamental limitations with regard to posture, expression and lighting. Virage Security and Surveillance employ superior three-dimensional recognition techniques rather than the traditional 2D facial matching process for optimum performance. 21 Command and...
Summary: ...beyond these mechanical requirements, however, IDOL's ability to conceptually understand information rather than be forced to doggedly consume information on a keyword basis provides a platform for two further, advanced linguistic operations. These operations go beyond mere compliance across multiple...
Summary: ...the data being analyzed. However, although the processing power of computers far exceeds human capabilities, there will still be management required. The most advanced systems will require fewer people to provide better quality insight and help extend the value beyond the contact center, to enterprise...
Summary: ...unstructured, and recognize the relationships that exist within it. When applied to speech, this allows technology to derive intelligence from voice information in a human-like way, rather than relying on strict phonetic or keyword-based approaches that frequently miss true intent or meaning. Legacy methods...
Summary: ...the data at hand. With conceptual search at the foundation of information access technology, enterprises can conduct content-based archiving and legal hold, as well as perform exact and near de-duplication in legal applications. IDOL is able to perform these evaluations with surprisingly little overhead...
Summary: ...analyzed their e-mail servers have reported to Interwoven that 60% of their e-mail storage is taken up by attachments, of which a majority are duplicate attachments. Some vendors have responded by providing solutions that log all of a company’s e-mail and store it in offline and near offline stores...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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