The Meaning Analytics Warehouse is the first data warehouse to perform bulk analysis and mining of the vast amounts of information contained in the enterprise including voice, video, email, IM, applications, databases and hundreds of other file types, by understanding the concepts, context and patterns contained in the information.
Building on Autonomy's established IDOL platform, the Meaning Analytics Warehouse module provides valuable insight into information stored in silos across an enterprise by indexing, transforming and analyzing the unstructured information that traditional data mining techniques cannot understand, based on its meaning and relationships. This unique capability makes the mining of information from all sources readily available for applications including top end business intelligence, electronic discovery, security and surveillance and other applications requiring insight created as a byproduct of real-time or transactional systems.
Summary: ...and efficiently retrieve information from a disparate variety of sources. Case Study La Voz de Galicia Autonomy’s unique ability to automatically aggregate information from a variety of different sources, analyzing patterns and identifying concepts within the data, enabled La Voz de Galicia to achieve...
Summary: ...the latest regulations and best practice advice but will also be able to cross-reference this with the internal policies and uncover, often hidden, stores of unstructured information contained in documents around the company network. By using the inherent intelligence of Aungate (powered by the Autonomy...
Summary: ...regulations and best practice advice but will also be able to cross-reference this with the internal policies and uncover, often hidden, stores of unstructured information contained in documents around the company network. By using the inherent intelligence of Aungate (powered by the Autonomy IDOL software)...
Summary: ...to analyzing only a small portion of the calls (approximately eight percent). Orange needed a tool that would automatically perform extensive analysis of customer interactions in order to gain comprehensive insight into call trends without having to manually sift through all of their recorded interactions....
Summary: ...and accessibility of its information resources, the Department can now focus on the quality of its content to make sure that the full potential of its website is realized. Objective Manage a vast amount of information and ensure its fast and accurate accessibility to users throughout Queensland. Solution...
Summary: ...component of the ACM Portal. Subscribers can create their own “bookshelf” containing virtual binders within the portal to organize, store, and share articles of interest, as well as build bibliographies for future reference. The binders can be either manually maintained or automatically populated...
Summary: ...Group Industry Publishing Type of Application Commercial intelligence site Website www.janes.com Autonomy Solution IDOL K2 Functionality Concept-based retrieval Topics Classification Language English Intelligence Portal Jane’s M K ? ? ? ? P r i n t e d i n C a n a d a . Autonomy Inc. One Market, Spear...
Summary: ...Type of Application Intranet Autonomy Solution Intelligent Data Operating Layer Functionality Conceptual retrieval Metadata warehouse Major Incident Voice Recognition Call taker direction Real-time report classification Results visualization Sub-second search on PDA devices “The trail on this person...
Summary: ...performance optimization, while at the same time gathering valuable customer intelligence that could be used to improve business processes and delivered services. Some of the key features Progress needed included: Case Study • Root cause analysis • Script adherence • Risk analysis • Sales optimization...
Summary: ...the CEO. The system currently holds 3 million documents (300,000 records) and 25,000 documents are being added each week. This business led approach has enabled Invest NI to transform a culture of information silos and personal ownership of data into an example of collaborative working and secure, logical...
Summary: ...the movement of records to an offsite facility with a homegrown Microsoft Access database, but this lacked many of the features of a full records management system. Making Records Management a top priority By 2005, Frost Brown Todd sought to reduce its growing document storage costs, as well as to apply...
Summary: ...Releases, and News Stories. In this instance, IDOL K2 connects a hospital administrator to a new document titled, “Member Advisories: Bioterrorism Readiness Plan: A Template for Health Care Facilities.” Lastly, IDOL K2 helps hospital regulatory managers stay on top of their ongoing obligations related...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...that must be captured, processed, and distributed on a daily basis. An overwhelming percentage of this valuable information - audio recordings, documents, web pages, and emails - is unstructured and cannot be managed efficiently. Qfiniti™ Explore™ reigns in unstructured information so that companies...
Summary: ...as well as allowing broad new insights to be illuminated. IDOL SPE becomes even more powerful and indispensable when complex scenarios with multiple disparate databases are involved. In these cases, IDOL SPE can identify patterns across the sources with no need for expensive data warehouses or BI-type...
Summary: ...Ranking Sentiment Analysis Customer Relationship Management (CRM) systems Introduction The Autonomy Interwoven Profling & Personalization module is a powerful Mea-n ing Based Marketing offering that helps marketers better understand their customers in order to satisfy their unique interests and preferences....
Summary: ...as a source of relevant and insightful business intelligence for customer analysis, legal compliance, and strategic operations. Autonomy has developed a unique approach to speech analytics that understands the meaning of customer interactions and automates the delivery of relevant intelligence to multiple...
Summary: ...Autonomy Product Brief: Autonomy Digital Safe. With this module, legal teams can significantly cut down the review cycles with keyword, concept search, pattern clustering, automatic query guidance, and visualizations for social networks and message tracers. Unlike other approaches, Autonomy early case...
Summary: ...to determine the positive and negative characteristics of each piece of information and create relevant classification. This helps provide insight into client relationships and increase client retention rates—also helping firms keep on top of issues and respond to trends impacting their business. User...
Summary: ...contextual understanding of the meaning of all forms of security data, including live video, databases, text, images and web-based sources. The ability to correlate and cross reference data stored in a plethora of formats and in multiple information silos allows organizations to adopt a proactive approach...
Summary: ...conceptual summary displays a few sentences from the document that contain the most salient concepts (these sentences can be from different parts of the result document) • The contextual summary relates to the context of the original query— allowing the most applicable, dynamic summary to be provided...
Summary: ...000 content sources and operates irrespective of file format, allowing it to capture any type o-f in formation, including text, audio, video, email, chat, social media, database data, paper, repository content, web content, and more. Voice and Screen Recording Autonomy’s Qfiniti platform for the contact...
Summary: ...email, and IM, as well as traditionally difficult-to-manage information such as audio gathered from unified communications. Autonomy automatically manages structured and unstructured content across all enterprise repositories, including servers, desktops, laptops, and even siloed data stores such as WorkSite,...
Summary: ...on the concepts they contain. Moving beyond traditional document classification approaches, TeleForm IDC represents the next step in enabling the real-time classification of business documents and forms moving through an organization, accelerating processing as part of key business workflows. Unlike traditional...
Summary: ...Over 100 languages and 1000 file formats can be indexed, viewed and coded • Automatic document summaries • Efficient bulk tagging, Smart Folders, and Carry Forward options reduce review and response times • Comprehensive view and comparative viewing options – identify patterns and locate hidden...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Provider www.financial-i.com Advanced meaning-based analytics can be run against the archived data to ensure litigation readiness and reduce discovery-related costs. Advanced search and navigation techniques such as concept searching, information clustering, visualization, dynamic hyperlinking and automatic...
Summary: ...documents contained in those clusters. 8. Directed Navigation IDOL’s Directed Navigation offers a way for organizations to integrate valuable information from structured databases with unstructured content. Combining information found within structured fields such as product name, size or manufacturer,...
Summary: ...sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...uses sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...Siebel 2000 stored content including attachments • Configurable filtering of Siebel content • Configurable multiple database polling • Import module built-in (see Import Module Technical Brief) • Import parameters compatible with any other Autonomy indexing process • HTML rendering of various...
Summary: ...LiveLink and SQL Server stored content • Configurable filtering of LiveLink and SQL Server content • Configurable multiple database polling • Import module built-in (see Import Module Technical Brief) • Import parameters compatible with any other Autonomy indexing process • HTML rendering of...
Summary: ...DOCSFusion Server stored documents • Configurable filtering of DOCSFusion Server content • HTML rendering of various data formats • Import parameters compatible with any other Autonomy indexing process • Configurable multiple database polling • Import module built-in (see Import Module Technical...
Summary: ...Autonomy FTP Fetch Technical Brief 0605. Technical Brief FTP Fetch Overview Autonomy’s software infrastructure uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts...
Summary: ...Autonomy NNTP Fetch Technical Brief 0605. Technical Brief NNTP Fetch Overview Autonomy’s software infrastructure uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts...
Summary: ...patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its...
Summary: ...uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...computing industry in the 1960s, this innovative platform would enable computers to process not only structured data, but also vast amounts of semi-structured and unstructured information using a global relational index. Autonomy's ability to process all forms of digital information on a single platform...
Summary: ...meaning from various types of data, giving users access to “hidden” information such as call trends and other forms of customer insight. Speech Recognition Explore is unique because of its ability to search files containing voice and speech information.
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Summary: ...traditional methods for capturing customer patterns and sentiment. Although a great deal of information can be captured, it’s often incomplete, time consuming to process or biased towards the communication channel being used. For example, a contact center recording requires a vast amount of time to...
Summary: ...to spot unusual activity spanning multiple cash registers which may have otherwise gone undetected. Conceptual analytics which use unique pattern matching techniques to detect underlying trends and anomalies in any given data set, enable retailers to gain greater insight into all transactional data and...
Summary: ...screens are all supported. Identify Patterns in Buyers’ Behavior Today’s advanced retail infrastructure is characterized by rapidly shifting customer preferences that can be difficult to capture and gauge. Traditional methods of analyzing newly emerging trends rely on human intervention to assemble...
Summary: ...weak when the search involves ver y shor t words that contain only one or two syllables due to the vast numbers of potential matches. Word Spotting Word spotting is the process of recognizing isolated words by matching them to the sounds that are produced. As with phoneme matching, word spotting techniques...
Summary: ...CRMs, Business Intelligence (BI) systems, internal databases, and web content (e.g. social media content on Facebook, Twitter, and Yelp). Autonomy Interwoven’s unique ability to access and process all types of content empowers marketers with the ability to deliver the right experience to the right person...
Summary: ...Safe can archive from over 400 repositories, including SharePoint, file systems, information on desktops including PST files, email and other content sources, and access over 1,000 file types (including voice and video) across more than 140 languages, making it the most comprehensive product offering...
Summary: ...well as every element within those recordings, to be easily searchable with unprecedented accuracy and speed. By automating data mining processes formerly performed manually, IDOL represents a major enhancement to traditional quality assurance and customer relationship management. Key Benefits • Real-time...
Summary: ...Bring Meaning and Value to Enterprise Speech. Autonomy Whitepaper Bring Meaning and Value to Enterprise Speech Index Bring Meaning and Value to Enterprise Speech 1 Why Meaning Matters 2 Customer Intelligence 2 Legal, Regulatory, and Risk Management 3 Media Monitoring and Management 3 Conclusion 4 About...
Summary: ...Information Theory to apply a technique known as Adaptive Probabilistic Concept Modelling* to the problem of understanding unstructured information. This technique builds a conceptual understanding of the information it processes by analyzing the patterns of arbitrary signals or symbols in that information....
Summary: ...documents, web pages, and emails—is unstructured in that it resides outside of a normal structured database and cannot be managed efficiently. This unstructured information contains valuable information, yet historically has been difficult to organize, categorize, and access. The Intelligent Data Operating...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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