Information is mobile. Whether exchanged between executives or distributed to a mass audience, IDOLme will harness its potential. In the enterprise context IDOLme reduces down-time and increases collaboration to enhance the productivity of mobile executives, while offering protection from significant information risks. Alternatively, IDOLme enables telecoms providers to step-up revenues with new ways to monetize data, allowing them to offer a unique, personalized experience that will minimise customer churn.
In the Enterprise
Employees who lack the right information make poor decisions and duplicate effort which results in increased costs and can expose the enterprise to undue risk. Without real-time updates mobile executives can easily fail to derive maximum value from business opportunities. At the same time, executives conducting business on mobile devices must be protected from the threat of security breaches.
To overcome these challenges, IDOLme operates as an extension of Autonomy's award-winning enterprise information platform. It provides a converged mobile workspace that ensures executives always have ready access to the most up-to-date information in order to:
Reduce down-time
Increase Confidence in Business Decisions
Promote Collaboration
Enhance Existing Systems
Eliminate Compliance Risks
Improve Security
For Mobile Network Operators
In a tough competitive environment, the key challenge for mobile operators is to increase Average Revenue Per User (ARPU) by increasing the uptake of higher-value services. IDOLme automatically profiles users to deliver tailored commercial content even when they would not have known to search for it, offering a highly personalized service that will monetize content immediately and keep customers coming back for more.
Automate the delivery of targeted premium content
Create a unique eCommerce experience
Offer the ultimate experience in personalization
Create mobile communities
Innovate and extend the offering with a modular architecture
Autonomy has a long history of providing highly innovative software for mobile telecoms providers with a distinguished list of customers that includes some of the largest operators in the world, such as Vodafone, 3, Sony Ericsson, Telecom Italia, Cingular, Orange, T-Mobile, Turkcell and Telus.
Summary: ...required a system that could automatically manage its wealth of knowledge from various data systems, repositories and applications and different languages, for various departments to search, share and collaborate and reduce time wasted on duplicate work. This would ultimately also lead to a better connected...
Summary: ...Orange Telecom - Case Study. PROMOTE POWER PROTECT Orange Telecom Turns Insight to Action with Speech Analytics France Dominican Telecom introduced the Orange Telecom brand to the Dominican Republic in 2000, becoming the first provider of GSM/GPRS technology in the region. In only one year, Orange rose...
Summary: ...The Need Callaway Golf Pre-Owned had a pressing demand to improve the shopping experience at www.callawaygolfpreowned.com. While product information has always been well organized and easy to navigate on the site, the lack of advanced retrieval technology left some potential customers without an easy...
Summary: ...rely heavily on access to the data in NetworkIP’s call detail records (CDRs) in order to make business decisions such as calling program rate changes. NetworkIP customers are experts in marketing and selling via their distribution channels, but they lack the IT infrastructure and expertise for business...
Summary: ...British Telecom - Case Study. Individual business units and product lines create their own content based on generic templates that ensure consistency in look and feel, then route these pages to a content management team for expedited approval. Promotions can be tailored to changing markets more quickly...
Summary: ...Vertica Case Study: Crowdstar. This new rapid analytics capability will help the gaming sites acquire and maintain a maximum number of happy fans by quickly responding to their user community’s requirements. The Challenge Sibblingz is a virtual world platform with multiple social games which let their...
Summary: ...the type of work our people do - often in remote areas - this was increasingly becoming a critical issue for us.” The team found that a poor implementation process had created a lack of confidence in the existing system. The Solution After researching products available in the EDRM market the organization...
Summary: ...With real estate costs at a premium, storage for these redundant printouts came at a high price. Also, because the paper, e-mail messages, and electronic documents were handled differently on different systems, matter files were not always complete, making policies for security, retention, compliance,...
Summary: ...Tennessee and saw FedEx boxes stacked to the rafters. “I asked, ‘What are you doing with all of these boxes?’” recalls the IT consultant for Infotek, a trusted provider of services and technology advice. The answer to that question ultimately kick-started a plan that dramatically reduces the amount...
Summary: ...need to be able to query all of the information in the system simultaneously, regardless of format or repository, including rich-media such as audio or video files. In order to overcome the challenge of duplicate data, it would also need to be able to identify links between related data based on more...
Summary: ...KT Case Study. “WorkSite satisfes that need for everything from pre-suit due diligence to trial and appeal, from exchanging information with clients to generating briefs and other documents to be fled.” When a new matter is initiated, a standard template is used to create a complete matter workspace...
Summary: ...in more than 100 countries. Industry Specialty Materials Challenges • Static website, non-targeted web content, poor navigation, and inconsistent look and feel made for a frustrating customer experience • Customers lacked real-time, self-service access to detailed product information • The website...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...IDOL Mobile Edition (IDOLme). IDOL Mobile Edition (IDOLme) Information is mobile. Whether exchanged between executives or distributed to a mass audience, IDOLme will harness its potential. IDOLme enables telecoms providers to step-up revenues with new ways to monetize data, allowing them to offer a unique,...
Summary: ...Expertise Networks (CEN) build communities of expertise to promote collaboration and fuel innovation. A key part of Web 2.0 technology, these social knowledge networks overcome situational myopia and bring experts together to establish congruent goals, reducing duplicated effort and increasing productivity....
Summary: ...Virage automatically monitors large volumes of video surveillance and automatically feeds highly-targeted information to investigators in realtime, ensuring that threats are identifi ed immediately and allowing for rapid response. Virage Security and Surveillance in Action Virage delivers world-class...
Summary: ...benefits. Meridio offers a unique way to ensure success by building on a proven approach of successful mass deployment solution behind Microsoft® Office System. By having the closest integration with Microsoft's® technology, vision, channel and strategy Meridio extends the mass deployment model to eDRM...
Summary: ...Autonomy Qfiniti - Product Overview. PROMOTE POWER PROTECT Autonomy Qfiniti An Intelligent Platform for the Meaning Based Contact Center Contact center performance is paramount to the success of businesses that strive to deliver premium customer service as a competitive differentiator. To maintain high...
Summary: ...and deliver targeted updates instantly. Agents – Agents can be created to deliver conceptually related information based on users’ profiles and search history. By monitoring live data feeds, Halo automatically provides targeted results in real-time to improve intelligence operations and response times....
Summary: ...less loyal than in the past and more inclined to switch to a more responsive provider if they become frustrated by a cumbersome, inefficient account opening and management process. Intelligent Documents overcome this challenge with a unique suite of capabilities tailor-made for automating new accounts...
Summary: ...multiple places and the risk of missing relevant content. Contract Management – Autonomy helps lawyers manage all phases of the contract lifecycle, enabling them to define templates, empower business user contract creation, and close contracts with maximum efficiency and minimum risk. Autonomy Template...
Summary: ...Business Content: Your Most Valuable Asset. Within this virtual case file, you can organize documents and e-mail in subfolders. Users can create new WorkSpaces, add folders, and perform searches for and within WorkSpaces. Because users typically work on numerous projects, deals or matters at the same...
Summary: ...with the results often failing to meet the court’s expectations, leading to additional costs and delays with the risk of penalty. Manual transcriptions and reviews, which are prone to human error, are often inaccurate, slow, costly, and lack repeatability and auditability. Stand-alone audio search tools...
Summary: ...allowing experts or help desk staff to focus only on those questions which have not been answered before or which require special attention. IDOL Answer uses Natural Language Processing (NLP) to understand and answer explicit questions. NLP technology is designed to work over a known domain of information...
Summary: ...iManage Universal Search. Traditional search engines also fail to filter out documents that use the same words, but with an entirely different meaning than the user’s query. Simple keyword search techniques and relevance algorithms are unable to return quality search results, particularly when legacy...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Web interface application that offers a full range of retrieval methods • IDOLme (Mobile Edition) – through which eCommerce retailers and corporate communications vendors alike can ensure their users are delivered the most relevant and targeted information wherever and whenever • IDOL Answer – an...
Summary: ...fail to reign in disparate business processes and information silos. This severely impacts the quality of enterprise information as data cannot be readily collected nor metric reports created in an effective, accurate and real-time manner. As a result, management and compliance officers have poor visibility...
Summary: ...for long term viability and continued uninterrupted service. Will they be able to grow with their customers in terms of adding data protection and adjunct capabilities along the information lifecycle? Will they experience “growing pains” in terms of poor service, lack of focus on new features, outages...
Summary: ...always a risk that an employee will self-filter: if you were the employee with the smoking gun evidence or the one who had committed the wrong, would you freely turn that document over or leave it out of the collection? On the whole, self-collection will likely fail to comply with the FRCP requirements...
Summary: ...Data Analytics: The New Growth Opportunity for Software Developers. Here’s how the DBMS change improved the customer experience along with Diio’s ability to grow their user base faster with lower data center costs. ! Average query time shrank from 20 minutes to 6 seconds under moderately heavy user...
Summary: ...is hindered by its keywordreliant technology, its support for only 16 file types and the Record Center design, which is conducive to the creation of duplicate content as previously discussed. Moreover, in order to get around the self-imposed limitations of folder size and restrictive naming conventions,...
Summary: ...data store would typically have to retain an additional copy of data or only allow one process at a time to update a specific set of data in order to ensure the validity of the data update even if the software system fails. The former places high requirements on storage in the system as duplicate data...
Summary: ...through the site’s various search boxes. As a result, IDOL increased the speed of information retrieval by an average of 58 percent, increased ranking quality by 100 percent and user satisfaction by 128 percent. Duplicate work processes were reduced by a staggering 96 percent.
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Summary: ...know thy audience. Before you craft any copy, make sure you know whom you are talking to. Ask yourself questions about your customers and put yourself in their shoes. Think about what they would ask. Then, tailor your language with words that strike a chord with your audience base. However, don’t get...
Summary: ...regulations.4 There were 50 percent more private data breaches reported in the U.S. in 2008 than in 2007, exposing the personal records of at least 35.7 million people.5 In 2008, a Ponemon Institute survey looked at 43 organizations that suffered a privacy data breach, and reported an average of $202...
Summary: ...Best Practices for Ensuring You and Your Data Are Prepared for the Changes to the Federal Rules of Civil Procedure (FRCP). Rule 26(b)(2)(B) allows a party a mechanism by which it can claim that it need not search certain sources of information due to undue burden or cost, but to take advantage of this...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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