Information is mobile. Whether exchanged between executives or distributed to a mass audience, IDOLme will harness its potential. In the enterprise context IDOLme reduces down-time and increases collaboration to enhance the productivity of mobile executives, while offering protection from significant information risks. Alternatively, IDOLme enables telecoms providers to step-up revenues with new ways to monetize data, allowing them to offer a unique, personalized experience that will minimise customer churn.
In the Enterprise
Employees who lack the right information make poor decisions and duplicate effort which results in increased costs and can expose the enterprise to undue risk. Without real-time updates mobile executives can easily fail to derive maximum value from business opportunities. At the same time, executives conducting business on mobile devices must be protected from the threat of security breaches.
To overcome these challenges, IDOLme operates as an extension of Autonomy's award-winning enterprise information platform. It provides a converged mobile workspace that ensures executives always have ready access to the most up-to-date information in order to:
Reduce down-time
Increase Confidence in Business Decisions
Promote Collaboration
Enhance Existing Systems
Eliminate Compliance Risks
Improve Security
For Mobile Network Operators
In a tough competitive environment, the key challenge for mobile operators is to increase Average Revenue Per User (ARPU) by increasing the uptake of higher-value services. IDOLme automatically profiles users to deliver tailored commercial content even when they would not have known to search for it, offering a highly personalized service that will monetize content immediately and keep customers coming back for more.
Automate the delivery of targeted premium content
Create a unique eCommerce experience
Offer the ultimate experience in personalization
Create mobile communities
Innovate and extend the offering with a modular architecture
Autonomy has a long history of providing highly innovative software for mobile telecoms providers with a distinguished list of customers that includes some of the largest operators in the world, such as Vodafone, 3, Sony Ericsson, Telecom Italia, Cingular, Orange, T-Mobile, Turkcell and Telus.
Summary: ...need to be able to query all of the information in the system simultaneously, regardless of format or repository, including rich-media such as audio or video files. In order to overcome the challenge of duplicate data, it would also need to be able to identify links between related data based on more...
Summary: ...says Smith. “It went smoothly, and has worked out well for our users.” Next, the firm created workspace templates for its 17 practice groups; these were subsequently tailored to meet the needs of sub-groups within each practice group. “There are always a few people who practice differently and need...
Summary: ...out well for our users.” Next, the firm created workspace templates for its 17 practice groups; these were subsequently tailored to meet the needs of sub-groups within each practice group. “There are always a few people who practice differently and need different folders,” says Smith.
...
Summary: ...Autonomy Case Study - Orange Telecom. Case Study Orange Telecom Introduction France Dominican Telecom introduced the Orange Telecom brand to the Dominican Republic in 2000, becoming the first provider of GSM/GPRS technology in the region. In only one year, Orange rose to the number two provider of telecommunication...
Summary: ...British Telecom Case Study. To this end, the company uses Interwoven TeamSite’s dynamic content creation and content re-use to construct journeys around specifc types of customers, then delivers an online experience designed to guide them effortlessly through the purchase and service lifecycle....
Summary: ...also needed to be addressed. Finding the Right Solution SJ Berwin’s frst attempt was a system of public Outlook folders, an approach which proved to have signifcant drawbacks. The lack of consistent email profling limited the ability to automatically index and cross-reference the extensive matter information...
Summary: ...requests such as building leases can simply be carried o enhancing the system to add task-specific discussion threads enabling audit dialogue for future reference. Says Taggart, “Interwoven WorkSite, customized and supported b and efficiency to a long and cumbersome or labor intensive ext workspace...
Summary: ...the type of work our people do - often in remote areas - this was increasingly becoming a critical issue for us.” The team found that a poor implementation process had created a lack of confidence in the existing system. The Solution After researching products available in the EDRM market the organization...
Summary: ...reducing business costs. Customers are also spending more time on the site, more productively. In fact, virginmobile.co.uk was recently voted Website of the Year in the telecom category by UK Internet users and regularly beats its industry competitors in usability and accessibility studies. Giving Customers...
Summary: ...KT Case Study. “WorkSite satisfes that need for everything from pre-suit due diligence to trial and appeal, from exchanging information with clients to generating briefs and other documents to be fled.” When a new matter is initiated, a standard template is used to create a complete matter workspace...
Summary: ...40 percent. The solution also enables the company to roll out or roll back an entire edition of its Website with both control and auditability. From a central location, the company tests application code and manages configuration. Once confident a site edition is bulletproof, the company mirrors that...
Summary: ...Pleasanton, Rome, San Francisco, Santa Clara, Shanghai, Singapore, Santiago, Sao Paulo, Stockholm, Sydney, Tokyo, Utrecht and Washington, D.C. Integration with the firm’s practice management software now automates the generation of workspaces for each engagement. In addition to centralizing and unifying...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...easily fail to derive maximum value from business opportunities. At the same time, executives conducting business on mobile devices must be protected from the threat of security breaches. The Solution To overcome these challenges, IDOLme operates as an extension of Autonomy’s awardwinning enterprise...
Summary: ...visitor does not yet know to search for it, offering a highly personalized service that monetizes content immediately and keeps customers coming back. Autonomy has a long history of providing highly innovative software for mobile providers with a distinguished list of customers that includes some of the...
Summary: ...Expertise Networks (CEN) build communities of expertise to promote collaboration and fuel innovation. A key part of Web 2.0 technology, these social knowledge networks overcome situational myopia and bring experts together to establish congruent goals, reducing duplicated effort and increasing productivity....
Summary: ...Business Content: Your Most Valuable Asset. Within this virtual case file, you can organize documents and e-mail in subfolders. Users can create new WorkSpaces, add folders, and perform searches for and within WorkSpaces. Because users typically work on numerous projects, deals or matters at the same...
Summary: ...with links to related information they may not have known was available. Clustering – Halo automatically clusters retrieved data into groups based upon its conceptual content, identifying emerging trends. This gives instant visibility of the knowledge base, and security threats by revealing correlations...
Summary: ...IDOL Echo - Proactive Legal Protection - Product Brief. Autonomy Systems Ltd. IDOL Echo Proactive Legal Protection IDOL Echo is a new module created by Autonomy to allow fully auditable and accountable monitoring of information use. Echo enables the enterprise to forensically account, track and trace...
Summary: ...are under 24/7 surveillance to ensure that critical client data is preserved and protected against any potential threats. The hosted data is protected by biometrically controlled doors, exterior and interior CCTV cameras, glass breaks, motion detectors, alarm panels, audible alarms, lights and silent...
Summary: ...program. Standalone eDRM solutions have proven to be expensive, risky, often have failed to move beyond the pilot stage and where they have, the business benefits resulting from deployment have not lived up to their promises. It is clear that a better approach is needed if eDRM is to move from being a...
Summary: ...deliver, and optimize content. Disconnected silos create additional business costs or extra processes. And mountains of analytic data and no easy ability to execute lead to inefficiencies, or worse, missed opportunities due to lack of agility. With a unique closed-loop analytics integration with WebTrends,...
Summary: ...behavior, and demographics is growing by the day. To keep up, marketers now seek to aut- o mate the intensive process of generating highly granular segments, based on a deep understanding of customer interests, common characteristics, and affinities. To monetize these groups and act on this new level...
Summary: ...behavior, and demographics is growing by the day. To keep up, marketers now seek to aut- o mate the intensive process of generating highly granular segments, based on a deep understanding of customer interests, common characteristics, and affinities. To monetize these groups and act on this new level...
Summary: ...spotlighted at the top of the results page for specific searches to raise their visibility. Practice managers can define customized collections by increasing the weighting of sources and queries that provide maximum relevancy and coverage for their group, ensuring that no source goes overlooked while...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...on a variety of platforms. The importing process is highly customizable for ingesting only the enterprise’s desired data, with the import module accepting over 300 parameters for filtering content. For example, connectors can immediately reject 42 million known files in the NIST list as part of the...
Summary: ...processed into meaningful visual paradigms for rapid categorization and analysis. IDOL’s speaker independent, multilingual speech analytics technology allows investigators to rapidly locate conversations containing specific search phrases and speakers. as well as edit, search, and hyperlink to audio...
Summary: ...Enables employees to find experts within the organization • Retrieve information from an expert agent or profile • Promotes collaboration • Prevents duplication of work • Natural Language Retrieval • Copy relevant expert agents • Improves productivity through team work • Send email to relevant...
Summary: ...the phrase order for the source document to be scored as a result • Wildcards (stemming) - beginning characters that must match the same beginning characters in a document's words in order for it to be scored Legacy Search IDOL Server supports all known legacy search methods, including: • displaying...
Summary: ...combined with the ability to assemble the modules in such a way as to provide a linearly scalable system that can grow with the evolving information needs of an organization. Often the question of scalability is intertwined with hardware cost-issues, usage patterns and content churn schedules. Global...
Summary: ...therefore does not require any form of language dependent parsing, dictionaries or translation modules. Treating words as abstract symbols of meaning allows Autonomy's technology to derive understanding through the context in which symbols occur rather than a rigid definition of grammar. Slang and other...
Summary: ...Fetch is an Autonomy connector which enables you to download documents from Microsoft Sharepoint servers and index them into Autonomy IDOL server. SharePoint Fetch can download documents from workspaces on multiple Sharepoint servers simultaneously. SharePoint Fetch imports the downloaded documents into...
Summary: ...Autonomy Service Dashboard ? Email Alerting - Configure DiSH to alert you by email if the performance of any Autonomy applications it controls reaches or falls below a specified value. Alternatively configure DiSH to record alerts in a log file. ?User-defined Access List - The user can define a list of...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...the Business Console for eCommerce can allow e-tailers to promote overstocked products, recommend complementary items or suggest substitutes for out-of-stock merchandise. Shopping on the Go IDOLme IDOL Mobile Edition (IDOLme) is Autonomy’s module for web shoppers on the go. Online retailers can ensure...
Summary: ...the need to stitch together many different products from different providers. IDOL sits above an organization’s multiple repositories and derives meaning from all information assets to ensure a tailored and smoothly uniform solution. Autonomy’s award-winning solutions for first-class user experience...
Summary: ...supplier of premium golf equipment, was dealing with pressing demands to improve the shopping experience on their website. While product information had always been well organized and easy to navigate, the lack of advanced conceptual retrieval technology left some potential customers without an easy way...
Summary: ...Surveys can reveal c-us tomer, procedural, or product issues that may not otherwise be known, enabling organizations to address concerns before they become a crisis and identify market opportunities before your competitors do. In addition, surveys promote communication with customers and clients as well...
Summary: ...such as Automatic Hyperlinking, Directed Navigation and Automated Query Guidance were developed to help media companies drive traffic to premium subscription content. With these technologies, media companies can monetize any or all of their existing assets by navigating casual viewers to related sites...
Summary: ...technology necessary to comply with the latest regulatory demands. It fails to be forensically sound in several areas: • It cannot search for every piece of relevant data because it does not index all critical content due to its lack of connector support.
...
Summary: ...with the latest regulatory demands. It fails to be forensically sound in several areas: • It cannot search for every piece of relevant data because it does not index all critical content due to its lack of connector support.
...
Summary: ...Autonomy White Paper: Enterprise Search - Addressing Security and Entitlement Issues. Exposing these weaker systems is relatively simple as so called ‘unmapped’ or ‘cached’ methods fail in low intensity proofs. IDOL provides this vital specification where other technologies fail. 7. Summary Autonomy’s...
Summary: ...integrated with the desktop productivity tools favored by end users. End users often struggle with indexing and metadata management, resulting in a lack of or poor use of metadata to help categorize and locate documents. WorkSite supports automated metadata association including metadata inheritance from...
Summary: ...how to best implement the document management systems for each trade function to ensure maximum adoption rates. This includes: n Document organization: The electronic workspace for each constituency should reflect what documents are required and how they are used. For example, documentation managers who...
Summary: ...fail to reign in disparate business processes and information silos. This severely impacts the quality of enterprise information as data cannot be readily collected nor metric reports created in an effective, accurate and real-time manner. As a result, management and compliance officers have poor visibility...
Summary: ...Driving Profitable Growth through Marketing Asset Management. The breadth of capabilities and intuitive interfaces offered by WorkSite MP directly addresses the challenges typically found in "front office" deployments—such as large training efforts, process re-engineering, and general lack of adoption....
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
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