Hyperlinking Operations

• Automatic Hyperlinking

• Contextual Summarization

• Active Matching

Autonomy's infrastructure identifies vital relationships between information enabling the cross-referencing of content. Given any document or set of documents, Autonomy can identify related material within the operating layer.

New Media

When viewing an article on a new media internet site, Autonomy can be used to dynamically link to contextually similar content and recommends related articles in real-time.

Corporate

Within a corporate environment, as an employee is reading or writing a document, contextually similar documents from various sources can be suggested to the person through dynamic hyperlink creation enabling the user to immediately view documents, multimedia content and related e-mails.

E-Commerce

Through contextual association, e-commerce vendors are able to increase customer retention of their site through the ability to cross-sell and push other relevant content or products as they browse product catalogues or content.

Legal

Typically within the legal arena, Autonomy facilitates the ability to suggest contextually relevant legal content pertinent to the legal issues being researched. Through automatic Hyperlinking, Autonomy significantly reduces the time taken to navigate to the right information, identify previous precedents and facilitate reuse of existing material.

CRM

As a customer service representative attends a customer's enquiry, answers to frequently asked questions and related e-mails are presented in the form of dynamic hyperlinks, enabling the organization to raise its level of customer service, reduce the requirement for expertise in the front line and ensure all issues are dealt with in shorter cycle times.

Autonomy also returns a summary of the information containing the most salient concepts of the content. Summaries can be generated that relate to the context of the original inquiry - allowing the most applicable dynamic abstract to be provided for a given operation.

Mobile

Autonomy delivers an automatic abstraction mechanism suitable for short messaging (SMS), WAP and other devices with restricted viewing screens. Again, by operating in real-time Autonomy can provide the most useful summary to each user, matching the context of their enquiry. Often different users will find the same piece of content relevant useful for very different reasons, for example, a discussion of wireless technology may interest one user from a financing and VC point of view, and another user from a cutting-edge technical development point of view. These users are presented with summaries representing the differences in their interests, to ensure they immediately see the relevance of the piece of content.

Corporate

Within a fast paced economy, organizations need to make informed decisions as fast as possible to retain the competitive edge. Through the ability to automatically summarize content on the fly, employees save crucial time in evaluating information.

New Media

Given fixed page constraints in print publishing automatic summarization can automatically identify the most salient sentences that fit into a specific page layout.

Although employees have a wide range of information at their fingertips, from internal documents to breaking news on the Web, they must devote time and energy to find this useful information. "Active Matching" automatically does the work for them so they can make informed decisions faster, eliminate duplication of labour and bring their entire company's information assets to bear in their daily work. Active matching turns the typically document or data centric user interface of the desktop into a truly task orientated interface intelligent enough to recognise the users current problem, identify related information and pro-actively alert the user to the pertinent content.

Example:

Corporate

As a trader is reading an article from the web or news feed on a particular company, Active Matching automatically provides a relevance ranked list of related documents from archive databases, message-boards, email systems or other news-feeds. This ensures analysts and traders are informed about things they didn't know they didn't know!