Autonomy Group Product Overview
In stark contrast to business practices of a few years ago, the modern enterprise is increasingly reliant on the efficient processing of unstructured information, which analysts estimate is doubling every three months. This content of unstructured information, whether it is in the form of emails, web pages or word processing documents, forms a critical link in virtually every process across a wide range of business operations.
Through its core technology IDOL™ and divisions ZANTAZ, Cardiff, etalk, Ultraseek and Virage, Autonomy offers tailor-made solutions for a wide range of environments and information challenges.
Autonomy IDOL™ - Autonomy's core platform for processing unstructured information.
IDOL™ Server is Autonomy's flagship product and the foundation of its products. It is a platform for understanding the meaning and significance of information: additional functionality can be seamlessly integrated with IDOL™ Server in order to perform advanced operations on that data. Using this off-the-shelf solution, organizations can quickly process digital information automatically and communicate with multiple applications without the need for manual processing or meta-data. IDOL™ Server has a completely open architecture and is entirely data agnostic and scalable thereby allowing large organizations to manage vast quantities of information regardless of format or storage location.
IDOL™ Server can be used in virtually any application that handles structured, semi-structured and unstructured information, including E-Commerce, CRM, Knowledge Management, Business Intelligence and Enterprise Information Portals. The extensive functionality includes hyperlinking, agents, summarization, taxonomy generation, retrieval, channels, clustering, eduction, profiling, collaboration and alerting.
IDOL™'s modular design ensures that the enterprise is able to match the benefits of Autonomy's technology to the organization's needs. This is essential because each organization is different. Even parts of the same organization work in different ways, which demands a flexible technology that can be continuously adapted to local requirements. It is no wonder then that global customers like Shell, Philips and AstraZeneca have divisional deployments focused on specific functionality and distinct information repositories as well as enterprise-wide deployments to thousands of users and containing millions of documents in multiple languages.
Functionality modules for IDOL™ Server include:
Retrieval
Autonomy Retrieval offers a wide range of retrieval methods, from simple legacy keyword search to highly sophisticated conceptual querying.
Hyperlinking
Automatic hyperlinks connect users to a range of pertinent documents, services or products that are contextually linked to the original text.
Summarization
Autonomy's IDOL™ Server accepts a piece of content and then automatically returns a summary of the information.
Taxonomy Generation
IDOL™ Server's automatic taxonomy generation feature provides an 'information landscape' allowing users to see the spread and type of information.
Categorization
IDOL™ Server automatically categorizes data without the need for manual intervention. Categories can also be imported from existing XML files, legacy topics and legacy Autonomy Agents.
Channels
Relevant information is automatically fed into a set of hierarchical channels. Channel hierarchies are customized and can be edited by the users.
Clustering
Autonomy automatically clusters information based on an understanding of its content.
Eduction
Phrases and numeric values in documents are automatically tagged when the document is stored in IDOL™ Server.
Agents
IDOL™ Server can be configured to monitor information on Intranet and Internet sites, news feeds, chat streams and internal repositories and alert users to information that is relevant to their specific interests.
Profiling
Autonomy monitors the way in which users interact with information and automatically forms profiles of their interests. These profiles are then used to alert users to existing material, and where appropriate, deliver highly relevant new information.
Collaboration
Autonomy automatically analyses users' explicit interest agents and implicit profile agents and then creates virtual groups of experts.
Alerting
Automatic alerting facilities allow users to be instantly alerted to new pertinent content.
This functionality is available through a range of applications focused at delivering immediate benefits and ROI to business, technical and organizational challenges. These are detailed below:
IDOL™ Enterprise Desktop Search
IDOL™ Enterprise Desktop Search automatically analyses operations a user is performing on the desktop and constructs automatic links to suggested related documents or colleagues with relevant expertise
Autonomy Answer
Autonomy Answer an automated CRM system that automatically responds to common customer queries
Collaboration and Expertise Networks (CEN)
CEN enables organizations to foster a collaborative network. Autonomy automatically profiles how users interact with information building a profile of their interests and areas of expertise
Retina
An out-of-the-box web interface application combining Autonomy's pattern matching technology with traditional legacy methods to provide an extensive range of retrieval options
Portal in a Box
A fully automated Information Portal Infrastructure for Internet and Intranet sites
The Autonomy Group
ZANTAZ
ZANTAZ, the leader in the Proactive Information Risk Management (IRM) market, is the only vendor to offer the entire spectrum of solutions ranging from consolidated archiving, to discovery and review, advanced eDiscovery, real-time policy management and analytics on a single, common platform. ZANTAZ enterprise software and Software as a Service (Saas) options offer customers a combination of in-house and outsourced solutions for managing the risks associated with information. Aungate, allows advance eDiscovery and analytics to be run seamlessly across all information sources using methods such as conceptual search, clustering and alerting.
Cardiff
Cardiff's Business Process Management (BPM) solutions connect people, processes and information across departments, enterprises and geographies.
etalk
etalk, a leading provider of contact center software and services, helps some of the world's best companies consistently deliver outstanding customer service.
Ultraseek
Built for business, Ultraseek provides a solid, stable and reliable search. Ultraseek excels at searching deeply and securely into corporate repositories and targeted Internet sources, generating highly relevant results that are meaningful to the role of the user, and relevant to the business problem at hand.
Virage
Virage, a leading supplier and visionary in Rich Media Management technology provides world-leading software to automatically capture, encode and index television, video and audio content from any source, dynamically.
