GOCOMPARE.COM BOOSTS CUSTOMER ENGAGEMENT AND CONVERSION RATES WITH AUTONOMY OPTIMOST
Comparison Site Employs Multivariable Testing and Increases Quote Volumes
Cambridge, UK and SAN FRANCISCO - October 19, 2009 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced that leading comparison site Gocompare.com is using Autonomy Optimost's Multivariable Testing (MVT) solution to boost customer engagement and increase quote volumes. The Autonomy Optimost solution enables businesses to enhance customer engagement through varying the content that new visitors see, and then identifies which design secures the highest number of visitors to the site. Gocompare.com recently used the Autonomy Optimost solution to increase the number of visitors to its car insurance landing page. After running the Optimost solution to identify the most compelling combination of content and layout, the company saw a significant increase in the click-through rate (CTR).
Launched in November 2006, Gocompare.com helps people find the right insurance at the right price by focusing on displaying product features rather than just listing prices. Today, Gocompare.com provides one of the most comprehensive online comparison services in the UK, comparing a wide range of financial products.
"The Optimost system has enabled us to launch new marketing campaigns and initiatives and measure the impact on our quote volumes instantly. Gocompare has such a strong proposition for consumers who are looking to save on their outgoings, it's only right that we should implement the best systems to ensure that we are getting them through the door. We chose to work with Autonomy because we were impressed with their extensive experience with multivariable testing, first-class technology and dedicated customer support," said Nicholas Hall, head of marketing at Gocompare.com.
The Autonomy Optimost solution can create, test and optimize virtually limitless combinations of web copy, offers, and layouts that determine the customer journey. The solution optimizes virtually every online marketing element including landing pages, registration pages, shopping carts, credit card pages, banner ads, email creatives, and Web applications as well as every content type within them, including headlines, copy, forms, images, and rich media.
"Autonomy Optimost enables businesses to measure visitors' actions and extract insight about customer behavior thus boosting customer engagement and conversion rates," said Greg Kelton, VP EMEA Autonomy Optimost. "We have a proven track record for helping customers generate significant uplifts and as such businesses are increasingly turning to Autonomy Optimost. We are delighted to add Gocompare.com to our extensive customer list."
Please visit http://www.interwoven.com/optimost to learn more about the Autonomy Optimost Multivariable Testing and Optimization solutions.
About Autonomy Interwoven
Autonomy Interwoven, the leader in web content management, leverages its unique meaning-based technology to deliver the most comprehensive suite of marketing optimization and customer interaction solutions. Our flagship products, TeamSite and Optimost, enable marketers to increase results by automatically delivering the right combination of content and offers by understanding the intentions and profile of each customer. This Meaning Based Marketing approach produces the most engaging, timely and profitable customer experiences regardless of whether people interact with your organization by phone, Web, email, chat, or social networks. Unlike legacy approaches that analyze historical trends, Autonomy Interwoven does not require tagging, enabling marketing and IT professionals to work on higher value activities. Automated capabilities such as multivariable testing (MVT), segment discovery, Adaptive Targeting, product recommendations, and advanced analytics provide advanced functions that increase conversion rates, sales, customer engagement and lifetime value while automating processes to lower costs and increase marketing agility.
Autonomy Interwoven powers the world's leading corporate websites, media and ecommerce sites with 9 of the top 10 global brands relying on Autonomy Interwoven to maximize their marketing and customer interactions. Autonomy's customer base is comprised of more than 20,000 organizations, including Adidas, Allstate, the American Medical Association, AT&T, Avaya, Bank of America, BT, Channel 4, Delta Air Lines, Discovery Communications, FedEx, Ford, Konica Minolta, Lenovo, McAfee, Qantas Airways, Schneider Electric, Shutterfly, Tesco and Virgin Mobile.
Summary: ...optimizes revenue by testing virtually every online marketing element, including landing pages, registration pages, shopping carts, credit card pages, banner ads, email creatives and web applications, as well as every content type within them including headlines, copy, forms, flash images and rich media....
Summary: ...Tom Marren, Director, Web Development for ThomasNet. “Increased usability, in turn, helps us drive value for the industrial suppliers with a presence on the site.” As part of this effort, the company began using Multivariable testing (MVT), though its initial attempts were less than satisfactory....
Summary: ...the initial first three months of their engagement, their clickthrough rate (CTR) doubled and their cost-per-click (CPC) remained constant. As they continued to use the Optimost Campaign, their total CTR increase by 30 percent and they saw a nearly 3x increase in the number of conversions. They achieved...
Summary: ...the company is seeing significant increases in online customer conversion rates through online testing. “By using Autonomy solutions, we’ve freed up high-value engineers to handle other priority tasks,” says Nieman. “We’ve literally taken landing pages out of the IT queue, and in doing so we...
Summary: ...of the year. Over the next year we expect even greater improvements.” While some of this improvement came through an initiative to ensure that more law firm profiles included email addresses, this project itself was an outgrowth of the company’s Autonomy Optimost engagement.
...
Summary: ...no need to switch systems t” explains Barrett. “Second, you can attach metadata to engagement fles to more easily search and manag both current and past engagements.” With thousands of pages of text in each client’s permanent fle, W search is invaluable for locating specifc items. Security is...
Summary: ...Nikon Case Study. Autonomy Interwoven TeamSite, the market-leading solution for content authoring, site design and layout, multivariable testing, content targeting, web analytics integrations, workflow and approvals; Autonomy LiveSite, which delivers dynamic, targeted and interactive content to site visitors;...
Summary: ...Patel win support for further multivariable testing initiatives. “Nothing speaks louder than success,” he says. “Initially, a few people thought we were talking about a basic level of A/B testing, but once they saw the sheer volume of permutations we could test, and the tremendous uplift we could...
Summary: ...by managing business processes well, increasing staff productivity. This new platform helped to reduce the size of our London estate and will generate considerable savings over the lifetime of the contract.” Greg Wynne, information and workspace project manager, Department of Business, Innovation and...
Summary: ...assets • Autonomy OpenDeploy for aggregated and secure distribution of any type of code or content • Autonomy Optimost for testing and optimizing landing pages • Autonomy Revenue Optimization for capturing, managing, analyzing, and responding to all customer interactions About Autonomy Autonomy...
Summary: ...by users in any location. Comprehensive document management capabilities including check-in/ check-out, version control, and metadata-based search boost productivity, while role-based security provides the accountability and control to meet strict compliance requirements. Effective knowledge capture enables...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...TeamSite Multivariate Testing takes the guesswork out of website design and significantly improves conversion rates, online sales, click-throughs, registrations, page views, and more. It tests virtually limitless combinations of copy, offers, layouts, and other factors to determine the best design. The...
Summary: ...them to conversion, and develop new target segments based on the results to boost the bottom line. Autonomy Optimost Autonomy Optimost delivers an end-to-end marketing platform for visitor attraction, as well as conversion optimization and segmentation, to efficiently turn prospects into customers. The...
Summary: ...this into account when filing emails. This feature allows assistants to file emails on behalf of their superiors and updates the owner’s mailbox to reflect what was filed and where it was filed. Attachment Management – Select and attach documents from the repository directly to outgoing emails. Inbound...
Summary: ...the generation of taxonomies and automatic categorization without the need to identify keywords. By augmenting IDOL technology with more traditional approaches to classification such as cornerstone detection, barcode reading, keyword identification and layout detection, TeleForm IDC ensures that all documents...
Summary: ...document management systems, practice management systems, customer relationship management (CRM) systems and external websites. • Customized Reporting Capabilities – ConflictsManager includes a customizable report writer, enabling conflicts analysts to modify the structure and layout of reports in...
Summary: ...securely throughout the business and with clients through a secure web-based portal •Boost worker efficiency and mobile productivity •Robus t integration with Microsoft Office and Adobe Acrobat for seamless access to Worksite • Intuitive virtual file folders to organize the matter or engagement...
Summary: ...training all delivered and synchronized with call recordings • Multichannel architecture drives agent improvement across all communication channels • Desktop triggers • Integration with Autonomy Interaction Control Element (ICE) for application and field-based triggering Multichannel Engagement...
Summary: ...or programs can be measured across electronic boundaries. The repetition of confidences or the evolution of a concept can be detected, stopped or encouraged in real-time. IDOL Echo not only offers users a tool to monitor and regulate ESI and ensure pan-enterprise compliance, but also to proactively engage...
Summary: ...Social Media Discovery with Autonomy. More than 190 million visitors each month, generating more than 90 million tweets every day. More than 80 million members in more than 200 countries, with executives from all Fortune 500 companies as members. Additionally, LinkedIn is adding deep Twitter integration...
Summary: ...Security and surveillance. • Profiling and alerting: Detects correlations and trends, and alerts security teams in real-time via SMS, e-mail, or via the Internet to take preventative measures. Digital and network video recording Autonomy helps government agencies dramatically enhance existing video...
Summary: ...present in any data, Command and Control allows security teams to understand the potential signifi cance of seemingly disparate pieces of intelligence and take preventative measures to protect against risk. Digital and Network Video Recording (DVR and NVR) Virage provides a full range of digital and network...
Summary: ...helps companies create and deploy dynamic targeted sites for any purpose. The engine interprets the associated rules and configurations created within TeamSite or automatically generated by Autonomy IDOL, assembles the appropriate content and presentation, and displays the website directly to the visitor...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...7 Multivariate testing provides a dramatic and measurable boost to bottom-line performance by significantly improving conversion rates, including online sales, click-through rates, registrations, leads, downloads, page views, or other measures of online success. Multivariate testing dramatically reduces...
Summary: ...7 Multivariate testing provides a dramatic and measurable boost to bottom-line performance by significantly improving conversion rates, including online sales, click-through rates, registrations, leads, downloads, page views, or other measures of online success. Multivariate testing dramatically reduces...
Summary: ...7 Multivariate testing provides a dramatic and measurable boost to bottom-line performance by significantly improving conversion rates, including online sales, click-through rates, registrations, leads, downloads, page views, or other measures of online success. Multivariate testing dramatically reduces...
Summary: ...Best Practices: Optimizing Web Forms - White Paper. Best Practices: Optimizing Web Forms Autonomy White Paper b Best Practices: Optimizing Web Forms Index Executive Summary 1 How You Should Think About Forms 1 Form Layout 1 Headlines 2 Fields 2 Copy 3 Reassurance Language 3 Choices and Pricing 4 Links...
Summary: ...virtually limitless permutations of copy, offers, layouts, and any other elements, resulting in dramatic increases in conversion rates and online sales. Dec Jan Feb Mar Apr May Global Conversion Rate Conversion Rates: 2-3% 6% 0% Dec Jan Feb Mar Apr May Abandonment Rate Abandonment Rates: 75% 100% 0% 7...
Summary: ...the order of copy on its subscription page led to a 19% increase in performance. Similarly, Bankrate yielded a 35% improvement in click-thru rates on its landing page just by changing the order of several key sections of copy. Even how you write something is just as important as what you write.
...
Summary: ...and the ability to specify constraints, three other real-world features should be considered when designing a multivariable test. First is the ability to account for the impact of nonexperimental factors on the results. For example, besides the color of the headline and the size of the Submit button,...
Summary: ...interactions, patterns, behaviors, histories and interests across multiple channels, this solution provides a competitive differentiator for enhancing customer engagement and driving revenue. Successful organizations will adopt an approach that leverages proven mathematical techniques and algorithms of...
Summary: ...measured over throughput or response rates) achieved by clustering in Scrittura 4.2 for 3 out of the 4 scenarios (with CPU-intensive tasks) was 68%, while the remaining scenario (with DB-intensive tasks) also showed a marginal performance improvement (measured over response rate) of 4%. STP workflow processing...
Summary: ...to ensure content integrity and compliance. Creation and maintenance of personalization rules are natively ofered so that marketers can engage the site visitor using targeted content and promotions. Rich media such as audio and video can also be managed using market-leading capabilities for digital asset...
Summary: ...process attended verification workshops to review the proposed redevelopment. The workshops demonstrated approaches and values that can be attributed to change management and were facilitated using a best practice change management approach employing a range of techniques to engage users. • The layout...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.