AUTONOMY CELEBRATES A DECADE OF AUTOMATICALLY DETECTING AND ACTING ON PATTERNS IN INFORMATION
Pattern Recognition Software Provides Executives with Leading Indicators of Change as They Emerge from the Global Recession
GARTNER SYMPOSIUM ITxpo 2009, ORLANDO - October 19, 2009 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, was founded on a simple yet powerful premise - deliver a computing platform that enables computers to see patterns in information the way people do. Founded by world-leading researchers in pattern matching from Cambridge University, Autonomy commercialized this technology a decade ago, providing governments and corporations with the ability to automatically detect and act on emerging patterns. As countries and global businesses reinvent themselves in order to re-ignite growth, Autonomy continues to deliver innovations that will usher in a new age of pattern-based computing.
A recent report published by Gartner entitled Introducing Pattern-Based Strategy states: "We live in a world of patterns - competitive advantage and survival are about recognizing and acting on patterns before others. Previous strategic planning models were strained to seek changes, predict outcomes, adequately guide decisions and assist leaders in defining governance models that embrace change. Through a focus on pattern-based strategy organizations will move from being 'reactive' to being 'proactive'." The research note goes on to say, "The environment emerging from the recession demands an increased focus on detecting leading indicators of change, and on identifying and quantifying risk emerging from new patterns, rather than obsessing over lagging indicators of performance. In this way, we move from a world of 'sense and respond' to one focused on 'seek and act'."1
The ability to match and recognize patterns in information is of paramount importance as governments and companies look to navigate a turbulent economy and position themselves for growth. Executives must become proficient in identifying and acting on both anticipated patterns - such as tracking the H1N1 epidemic - as well as unanticipated patterns - such as identifying an unexpected new market segment from social media analysis. The leaders that seek these patterns, form models to visualize and understand them, and enable their organizations to quickly act on these patterns will emerge as the winners in the post-recession economy.
Autonomy brings advanced technology to executives looking to gain competitive advantage by reinventing how they leverage information through a pattern-based strategy. The company has hundreds of patents in complex and advanced technology in the areas of pattern matching, pattern recognition, probabilistic analysis, clustering, visualization, eduction, time analysis, and sentiment analysis. Unlike legacy systems that require complex modelling, manual programming and data integration efforts, Autonomy's patterns technology automatically understands all forms of information including social media, audio and video and databases.
Today, thousands of customers rely on Autonomy to recognize and act on patterns in a range of business applications. The following are some examples of Autonomy pattern technology at work.
Social Media Sentiment - Autonomy Social Media Analysis allows businesses to convert the dynamic conversations taking place on social networks into actionable business opportunities. For instance, a clothing retailer could identify a spike in positive chat about a celebrity that is wearing one of their apparel items, and immediately feature that piece of clothing on their homepage and launch campaigns to a targeted audience interested in that celebrity and lifestyle. This allows the retailer to immediately maximize the new revenue opportunity, and deliver more engaging, relevant content to its customer base.
Pricing Optimization - Autonomy's Optimost technology can run tests to determine how quickly travel-related companies can raise prices as business travel levels resume to pre-recession levels. For instance, airlines, car rental companies, and hotels can determine how much they can increase their prices through on-line testing of prices and offers to business travelers.
Reputation Management - As the use of video continues to proliferate on media, corporate, and social networks, the ability to instantly understand and leverage this technology becomes increasingly important. For instance, a corporation could use Autonomy's Virage technology to automatically identify, transcribe, and understand sentiment of a breaking news story that is being played out across YouTube, Facebook, and traditional media outlets. By automatically understanding how the business is being portrayed, the company can adjust its response more quickly and appropriately.
Compliance and Regulatory Reform - Autonomy's policy management and compliance software can help managers in regulated industries use advanced pattern-identification capabilities to automatically detect suspect behavior in email or phone conversations. For example, speech analysis can identify potential risks to the business or its customers when a call center agent in a credit card company fails to stay on script with a new regulation. The company can then provide additional training of contact center agents to prevent future incidents.
Government Regulatory and Intelligence Applications - Government institutions around the world depend on Autonomy's pattern technology in a variety of applications, including improving education, regulatory oversight, and security for its citizens. For instance, government security agencies use Autonomy's patterns-based technology to automatically aggregate, analyze, route, and retrieve critical information. Autonomy's technology analyzes and understands concepts within text, video, and audio content to identify patterns and automatically alerts the appropriate security personnel so they can take action more quickly and effectively.
"We are entering an exciting new era in computing, in which information technology is shifting from a simplified world of rows and columns to one that delivers the type of comprehension and rich understanding that humans are used to," said Mike Lynch, CEO of Autonomy. "This patterns-based approach to computing is at the core of Autonomy technology, and we have applied it across a wide-range of applications and industries. A new class of business leaders will emerge in each industry, in which enlightened organizations gain competitive advantage by recognizing and acting on patterns before other organizations do."
About Autonomy
Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data, including unstructured information, such as text, email, web pages, voice, or video. Autonomy's software powers the full spectrum of mission-critical enterprise applications including pan-enterprise search, customer interaction solutions, information governance, end-to-end eDiscovery, records management, archiving, business process management, web content management, web optimization, rich media management and video and audio analysis.
Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.autonomy.com to find out more.
Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners.
Summary: ...the query—‘Can archaeological sites be protected from erosion using standard engineering practices?’—IDOL understands the intent of the user’s question and automatically returns the specific information to answer it, rather than hundreds of pages with matching keywords. Collaboration and Expertise...
Summary: ...English Spanish Galician Portuguese “Each day new possibilities present themselves. Autonomy’s technology enables a level of quality and productivity which only a few years ago would have been unimaginable.” Severino Santirso; CTO at La Voz de Galicia The internal portal allows journalists to quickly...
Summary: ...tools that can effectively interpret a query—even if it is misspelled or doesn’t link to items in the catalog. For example, when a shopper looks for a “Stealhead” driver, IDOL K2 corrects the spelling of “Steelhead” and returns all products relevant to this popular model. Or, when customers...
Summary: ...Source and Smart Tags. IDOL’s automatic clustering capability identifies meaningful themes or trends inside the search results to dynamically generate the Smart Tags. “These Autonomy capabilities guide our users to related content very quickly and very easily,” says Schwartz. Advanced Retrieval...
Summary: ...of customised solutions and archives, and the lack of a common data model. Olsen says: “We had an increasing need to provide better technology for team- based projects. We were worried by the difficulties in searching for key information for compliance and in quickly accessing the right processes, especially...
Summary: ...of new contracts over the following weeks.” Achieving New Levels of Sophistication for European e-commerce KQFS continues to leverage its Interwoven implementation to grow sales and revenue. The company is now introducing a new business model leveraging leading-edge search engine optimization (SEO)...
Summary: ...Interwoven makes it simple for us to leverage everything we’ve already done in a particular industry. It’s a huge competitive advantage.” Genpact Genpact Leverages Customer Best Practices and Improves Collaboration For a Competitive Advantage With Interwoven Genpact Leverages Customer Best Practices...
Summary: ...KPMG Case Study - Professional Services Intranet. The descriptions of the results that match those parameters can then be searched for “mergers and acquisitions” to quickly narrow in on tax prospects and clients in Europe’s financial services industry with an M&A history. The Benefits IDOL K2 delivers...
Summary: ...and cross-selling opportunities. • Root Cause Analysis – By identifying the underlying reason customers are calling, speech analytics provides the business with the information needed to identify at-risk customers, evaluate sales and marketing initiatives, recognize agent training opportunities and...
Summary: ...act by both the claimant and the defendant in the same matter,” says Eleni Pavlopoulos, Head of Conflicts. “A commercial conflict may arise in the absence of legal conflicts where we act for clients who are competitors in the same industry.” In 2003, Linklaters began looking for ways to arm its...
Summary: ...seeking information about people in a particular area contact their local Red Cross center to provide information about themselves and the people they seek. The form is transmitted to a centralized processing center in Virginia, where the data is manually entered into a custom database. The Red Cross...
Summary: ...went to market to seek a solution initially for its tourism surveys as the preliminary project. “The tourism surveys were high volume, however, the forms involved were relatively straightforward and lent themselves to a scanning solution,” said O’Reilly. The Project After an open tender process,...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...of site visitors and shows the concentration, size, and distance of key groups in an easy to understand format. Marketers can quickly see where valuable segments are forming and easily understand the criteria that make up each group. Sentiment Analysis IDOL’s meaning-based analytics enables advanced...
Summary: ...no exact match” a problem of the past by automatically spotting patterns in the data to make accurate predictions • Ensuring delivery of relevant, personalized results by automatically detecting patterns in data within heterogeneous sources and incorporating information gleaned from users’ interactions...
Summary: ...using IDOL’s social media connectors. IDOL’s sentiment analysis determines the tone, emotion, and meaning of all user generated content—regardless of jargon, slang, or misspellings—analyzes for any patterns or trends, and classifes visitors based on sentiment or trends identifed. Marketers can...
Summary: ...the gaps between custodians and understanding the flow of communication. This powerful visualization tool allows legal teams to quickly identify communication patterns, understand social communities, and create a relationship map of contact points, including phone numbers and email addresses and determine...
Summary: ...profile of each user based on both explicit (agents) and implicit profiles (click-through and submission), IDOL forms a very current understanding of users’ interests and personalizes the relevancy model to deliver intent-based search results. Social Search IDOL provides a rich participatory platform...
Summary: ...Autonomy Digital Safe. With this module, legal teams can significantly cut down the review cycles with keyword, concept search, pattern clustering, automatic query guidance, and visualizations for social networks and message tracers. Unlike other approaches, Autonomy early case assessment analytics are...
Summary: ...0 file formats including audio • Audio file search and review using the same tools as documents, email, files, etc. • Quickly analyze communication patterns and identify custodians using Early Case Assessment tools • Power time saving non-linear review • Combine keyword, phoneme and conceptual...
Summary: ...business users. It provides a robust set of wizards and graphical interface-based tools to simplify the management of specific functions. By configuring applications through the Autonomy Business Console, overseers, product managers and group marketing teams can react quickly to changing usage patterns...
Summary: ...meaning from product catalogs to match the best product to site visitors: • Automatically categorize products • Dynamically update product taxonomies • Deliver intelligent recommendations across channels • Discover product trends and purchasing patterns • Recommend anywhere with languageneutral...
Summary: ...Autonomy Technical Brief - Language Identification. Autonomy’s language identification technology imitates this ability to intelligently recognize speech based on the pattern of sounds and associates those sounds with a particular known language. Technical Overview Autonomy’s spoken language identification...
Summary: ...Autonomy Reputation Analysis Product Brief. Key Benefits • Increase customer retention rates • Help companies identify people, keep on top of issues and respond to trends impacting on business • Optimize and adjust communication strategies • Identify those voices and publications influencing customers...
Summary: ...similar. Introspect Review and Production A flexible workflow engine, together with powerful visualization tools and the most robust and granular security model in the industry, make Introspect very attractive for companies with large scale litigation, hundreds of simultaneous cases, or for parties in...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of...
Summary: ...business process management, customer interaction solutions, and video and audio analysis, and is recognized by industry analysts as the clear leader in enterprise search. “Gartner clients with deduplication technology in production report data reductions ranging from 8-to-1 to almost 300- to-1.”...
Summary: ...detect burning topics in an organization’s information assets. In addition, IDOL automatically identifies and displays the latest available information or ‘breaking news,’ alerting users in real-time to new areas of information or individual interest. 7. Cluster Visualization IDOL provides three...
Summary: ...enables the manual or fully automated matching and identifying of similar pieces of information. Autonomy's infrastructure identifies vital relationships between information, enabling the cross-referencing of content. Given any document or set of documents, Autonomy can automatically identify related...
Summary: ...uses sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...pattern-matching techniques to enable computers to understand information in context. Using Autonomy’s unique meaning-based approach, a computer can go beyond keywords and metadata to identify concepts within the text itself to determine which are the most important and to automate the processing of...
Summary: ...uses sophisticated pattern-matching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content,...
Summary: ...variations in language do not confuse the software. Building up a statistical understanding of the patterns in any language, Autonomy IDOL server can be trained on the patterns of any language. The more information IDOL server is given about a particular type of information (for example, legal terms,...
Summary: ...Autonomy Connector for SharePoint. At the heart of Autonomy’s solution lies the Intelligent Data Operating Layer (IDOL). Using complex pattern-matching algorithms and probabilistic modeling, IDOL forms a conceptual and contextual understanding of all content in an enterprise, indexing and automatically...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Autonomy's Advanced Search and Scalability Solutions for SharePoint. While SharePoint can operate in multiple languages, Autonomy’s technology is based on a language-independent, patternmatching model that uses predictable statistical word patterns and probabilistic modelling to understand content....
Summary: ...customer disputes, and predict a customers’ behavior. For example, Qfiniti Explore’s sentiment analysis capability can detect heightened stress levels in a customer, which can indicate if that individual is likely to default on a payment. This technology is also invaluable in helping businesses identify...
Summary: ...of processing and analyzing information. Not only does IDOL connect people with relevant, personalized, and accurate information; it also recognizes patterns hidden within disparate pieces of information to identify emerging trends and lucrative business opportunities. The undisputed power of IDOL lays...
Summary: ...evance of content to be evaluated. Conceptual Search Qfiniti Assist uncovers results based upon conceptual matches, which is made possible by leveraging the IDOL engine. The IDOL engine identifies pa-t terns that naturally occur in the doc-u ments, based on the usage and freque-n cy of words or terms...
Summary: ...leaner and smarter, but the recession itself is not what we at SOS are seeing as the sole driver of investment in new systems. The recession is not taking away or reducing the impact of the Legal Services Act on increasing competition. Solicitors such as Thursfi elds and Hooper & Wollen, who recently...
Summary: ...Explicit Profiling 5 Reduce Overheads: Simplify the Management of Special Offers 6 Autonomy Business Console for eCommerce 6 Shopping on the Go: IDOLme 6 Identify Patterns in Buyers' Behavior 6 Automatic Clustering 7 Turn Competitors' Customers into Your Customers 7 Autonomy Makes it all Reality 8 The...
Summary: ...and automatically alert the business. This feature also identifies customer, market, and competitive trends over a specific amount of time, delivering timely information to departments such as sales, marketing, development, and customer service. Sentiment Analysis Sentiment analysis consists of speaker...
Summary: ...such as clustering (identifying related groups of data), enable the discovery of trends and correlations across the entire data set, providing the ability to spot unusual activity spanning multiple cash registers which may have otherwise gone undetected. Conceptual analytics which use unique pattern matching...
Summary: ...worthy of a return visit. Converting the website into a dynamic, easy-to-navigate and tailor-made portal can be the crucial step towards substantially increasing visibility and site stickiness. Autonomy’s pattern matching technology is uniquely suited to providing online browsers with a best-in-breed,...
Summary: ...of a lawsuit for a particular drug can search all archived web content that mentions the particular drug and replay the web content that visitors may have seen. Sophisticated compliance monitoring capabi-li ties within Digital Safe can also identify valuable patterns of information contained in the archive,...
Summary: ...by design. By using pattern matching, Autonomy can invert the problem of categorization and user personalization. This allows a massive number of category or personalized user agents to be matched in a single operation, in contrast with other systems that require each incoming piece of content to be tested...
Summary: ...for the automatic adaptation of the system to new domains. Not only are new words automatically learned but the context in which these words is captured, and appropriate pronunciations are derived. All of the models are integrated with a proprietary pattern matching search to identify the most likely...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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