TOSHIBA AMERICA BUSINESS SOLUTIONS REVOLUTIONIZES ONLINE EXPERIENCE WITH AUTONOMY INTERWOVEN
World Leader in High Technology Products Delivers Dynamic and Engaging Online Experience to Dealers and Customers
Cambridge, UK, SAN FRANCISCO and Irvine, Calif. - Oct. 5, 2009 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced that Toshiba America Business Solutions Inc. (TABS), an independent operating company of Toshiba Corporation, has implemented its Web Content Management solution to create a compelling online experience for dealers and customers on www.copiers.toshiba.com. TABS uses Autonomy Interwoven's easy-to-use solution to rapidly deliver dynamic content to its websites, including video, images, blogs, social media tools and online surveys. Autonomy Interwoven's TeamSite is the only content management solution that allows TABS to create, deliver, optimize and analyze its online content through one user-friendly interface.
"Our websites showcase our innovative products, services and support solutions to dealers and customers around the world," said Mark Mathews, president and COO, TABS. "Autonomy Interwoven's TeamSite has enabled us to more quickly deliver relevant content for effectively engaging with our dealers and customers online. This ultimately results in even greater customer service, communications, and overall business success."
TABS manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean.
Autonomy Interwoven TeamSite provides TABS with advanced multi-site management and content contribution capabilities. Powerful drag-and-drop assembly allows for efficient page management as well as intuitive, point-and-click page edit¬ing. In addition, the Autonomy solution provides page templates, out-of-the-box site functionality, and point-and-click navigation management, as well as tools to easily customize website layout, navigation, content, and functionality to meet the company's evolving needs. TeamSite also allows content updates to be made on one template and then extend to content on other company sites. This significantly improves employee productivity and website quality and consistency of content.
"TABS is a great example of how a leading international company is embracing our Meaning Based Marketing technology to strengthen its brand and grow its business," said Rafiq Mohammadi, CEO of Autonomy Interwoven. "We are pleased that TeamSite is helping www.copiers.toshiba.com to deliver a compelling online experience for its customers. We look forward to partnering with Toshiba Corporation to transform their online presence on a company-wide scale and extending Autonomy's meaning based marketing capabilities to the other Toshiba's web properties worldwide."
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.
Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba's entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the "Manufacturer of the Year" eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 "bold" (2008) and "agile" (2004) companies in the world.
TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2007 was approximately $76.6 billion.
For more information on Toshiba copiers, facsimiles, multifunction printing products, network controllers or toner products, or for a dealer in your area, call (800)-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com.
About Autonomy Interwoven
Autonomy Interwoven, the leader in web content management, leverages its unique meaning-based technology to deliver the most comprehensive suite of marketing optimization and customer interaction solutions. Our flagship products, TeamSite and Optimost, enable marketers to increase results by automatically delivering the right combination of content and offers by understanding the intentions and profile of each customer. This Meaning Based Marketing approach produces the most engaging, timely and profitable customer experiences regardless of whether people interact with your organization by phone, Web, email, chat, or social networks. Unlike legacy approaches that analyze historical trends, Autonomy Interwoven does not require tagging, enabling marketing and IT people to work on higher value activities.
Autonomy Interwoven powers the world's leading corporate websites, media and ecommerce sites with 9 of the top 10 global brands relying on Autonomy Interwoven to maximize their marketing and customer interactions. Autonomy's customer base is comprised of more than 20,000 organizations, including Adidas, Allstate, the American Medical Association, AT&T, Avaya, Bank of America, BT, Channel 4, Delta Air Lines, Discovery Communications, FedEx, Ford, Konica Minolta, Lenovo, McAfee, Qantas Airways, Schneider Electric, Shutterfly, Tesco and Virgin Mobile. Please visit www.autonomy.com/interwoven to learn more.
Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners.
Summary: ...of printing and mailing of marketing collateral and decreased website development and production expenses • Content management system has enabled TABS to provide dealers with fresh, relevant content, which is helping them aggressively sell more product • FYI Portal has received numerous industry accolades,...
Summary: ...students and staff with relevant and personalised information relating to their campus or department. Content owners throughout the university are empowered to directly contribute to their sites, leveraging Autonomy to maintain consistency in brand, messaging, and content presentation across the University’s...
Summary: ...a company growing as fast as ours, it’s necessary to have a practical and efficientsolution for web content management and publishing. Autonomy gives us the efficiency and control throughout our distributed organization.” The key Autonomy Meaning Based Marketing products: • Autonomy TeamSite for...
Summary: ...users at Leon County Schools will be able to scan paper documents—including quotations, receipts, contracts, applications and enrollments— directly into their personal online folder within Process Automation. These digital documents can then be attached to an eForm where it remains throughout the...
Summary: ...companies of all sizes create and purchase customized telemarketing and mailing lists on-line within minutes. The Leadsplease.com service saves enormous amounts of time and money for companies and brands that sell mortgages, cars, insurance, or other goods and services directly or through franchise, dealer...
Summary: ...business trusts, retirement account elections, distributions and account authorizations. First Interstate defined the following requirements for the new electronic forms and data collection solution: • Reduce processing times between branch locations and operations center • Replace costly printing,...
Summary: ...will enable the company to get new marketing messages onto its website more quickly and effectively than ever, while maintaining complete consistency in brand and look-and-feel. Case Study Customer As one of the world’s leading automotive companies, Chrysler Group manufactures and distributes cars,...
Summary: ...Vast fertile areas include huge agricultural and farming stations, mine sites and remote aboriginal settlements. In association with other state and federal departments, industry bodies and community groups, NRM&E produces hundreds of thousands of documents, forms and media copy. These include astronomical...
Summary: ...on quality controlled orders in a timely manner to its customers, who comprise authorized dealers located throughout the United States, Canada, and Europe. The Solution Bruno collaborated with systems integrator MTM, Inc. and Scan America (both of Madison, Wisc.) to comply with these standards and regulations....
Summary: ...on quality controlled orders in a timely manner to its customers, who comprise authorized dealers located throughout the United States, Canada, and Europe. The Solution Bruno collaborated with systems integrator MTM, Inc. and Scan America (both of Madison, Wisc.) to comply with these standards and regulations....
Summary: ...execute real-time testing based on behavioral data to create a compelling, engaging, and relevant online experience that delivers measurable business results. The solution’s software-as-a-service model was another compelling factor in its favor. Says Patel, “As a young, high-growth company, we just...
Summary: ...Cardif Pinnacle’s Borehamwood HQ Andrew Fleming, Operations Director said, “Before automation claim administrators dealing with queries would sometimes have to take customer details, retrieve documentation in hard copy and call customers back. With documents now accessible online our handlers can...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...of intelligence, relevancy calculations, and targeting, TeamSite eliminates the manual processes typically needed to deliver a personalized and relevant experience. TeamSite powers corporate and eCommerce websites, employee intranets, support portals, marketing microsites, and extranets for dealers, agents,...
Summary: ...automate generation, signing, and tracking of trade confirmations, based on International Swap Dealers Association and International Foreign Exchange documentation standards—significantly enhancing accuracy and data integrity and minimizing operational risk in the backoffice. Commerzbank North America...
Summary: ...text. Autonomy therefore provides the following features: Supported Languages Support for over 60 languages including: • Portuguese (incl. Brazil) • Romanian • Russian • Serbian • Slovak • Slovenian • Somali • Sorbian • Spanish (incl. South/Central America) • Swahili • Swedish • Tagalog...
Summary: ...interactions. “Breaking” clusters alert users in real time to new areas of information or individual interest. • Automated Reports and Workflow. Automatic distribution of appropriate reports throughout the business, delivers relevant information about the customer base to departments or individuals...
Summary: ...of information retrieval, while ranking quality and user satisfaction by applying what Autonomy calls Meaning Based Computing. Autonomy IUS enables organizations to: • Find the right information quickly and easily across all data repositories • Locate and make connections with experts throughout the...
Summary: ...rich media management solution available to index, analyze, categorize, manage, retrieve, process, and distribute all types of rich media assets to any channel. Virage MediaBin helps organizations with globally distributed teams deliver a more engaging and consistent customer experience by effectively...
Summary: ...document classification Removes the need to manually sort documents while providing maximum flexibility and accuracy of classification Meaning-based document classification Automatically classifies documents based on an automatic understanding of its content Field, multi-line and table data extraction...
Summary: ...fields in the IDOL index. Common Entity Resource Files Eduction includes a set of pre-packaged resource files that cover the most commonly occurring entities. Entities can be named entities such as people or places, or other entity types such as addresses. The following table lists some of the common...
Summary: ...Autonomy IDOL 10. IDOL delivers linear scalability through a multi-threaded, multi-instance approach with load-balancing to intelligently distribute the indexing and query workload. Mapped Security – The biggest single constraint on scalability within enterprise applications is the ability to manage...
Summary: ...they drag e-mail directly from their inboxes and drop it into a matter folder. Sophisticated duplicate detection eliminates redundant copies. “We’ve had an Intranet for four years and, since its inception, have used it to leverage knowledge throughout the firm. The firm has also had document management...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Coverage or its substantial equivalent. YES NO I have submitted valid proof of same to the office. YES NO If you have checked YES, please indicate the type of coverage by checking the appropriate box. INSURANCE BOND OTHER (Expiration /Date) / Estimated Value of Electrical Work $ Work to Start / / Inspections...
Summary: ...the same key as the fact table. This limits the need to share data among nodes during query execution. Queries can be initiated on any site. The query planner determines what work needs to be done to answer the query, distributes it to participating nodes, collects each node’s partial result and prepares...
Summary: ...1. Scanning–Documents, such as HR forms or requisition requests, can be scanned at any scanner, multifunction device or digital copier. This process can occur remotely or at a centralized location. The scanned images are placed in a network folder or at the local workstation, where The Business Process...
Summary: ...How to Reduce the Cost of Compliance: Change and Release Management Processes. ??The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism (USA PATRIOT) Act, ??The Gramm-Leach-Bliley Financial Services Modernization Act, ??The New Basel Capital Accord...
Summary: ...meet ever-growing process requirements TeleForm Process Flows The following section describes a typical fow of data made possible by TeleForm: 1. Scanning—Documents, such as insurance claim forms and doctor or patient surveys, can be scanned at any scanner, multifunction device or digital copier. This...
Summary: ...Legal Technology: Enhancing profitability through an economic crisis. This proves the fl exibility of not only the software but also the fi rm’s installation consultants, who are able to provide solutions outside of the normal working environment. LOASys is proven technology, offering a new solution...
Summary: ...2 Gbytes of memory, 1MB L2 cache, and a 3-disk, 750 Gbyte striped RAID array. The disk can read cold data at 150-180 MB/sec. 6.1.1 PostgreSQL Database We chose Postgres as the row-store to experiment with because Beckmann et al. [17] experimentally showed that it was by far more efficient dealing with...
Summary: ...Autonomy Audio Broadcast White Paper 20031003. page ten 2.6 Performance and Scalability Autonomy Audio and Broadcast White Paper page eleven 2.7 Deployment platforms 2.8 Further reading Tony Robinson and James Christie "Time-first search for large vocabulary speech recognition", International Conference...
Summary: ...Fast Data Loading into the Vertica Analytic Database. Once all these copies are installed, the tuple is stable (subject to the k-safety constraints). 4 Loading Techniques Data can be loaded into Vertica using either the SQL INSERT or the COPY command. SQL INSERT “trickle” loads data needed for real-time...
Summary: ...such as descriptors or instructional copy. Sometimes even getting rid of instructions improves the effectiveness of the form. The reason may be because the copy is not clear, makes the form look cluttered, or loses the customer’s attention. Even making the slightest change to a header makes a surprising...
Summary: ...Vertica for Structured Finance Industry Solution White Paper. Compression in Vertica is particularly effective, as values within a column tend to be quite similar to each other and compress well, often by up to 90%. In a traditional row-oriented database, values within a row of a table are not likely...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
