AUTONOMY LAUNCHES AUTOMATIC SPOKEN LANGUAGE IDENTIFICATION MODULE
Expands Its World Leading Range of Intelligent Audio Analytics Solutions
Cambridge, UK and SAN FRANCISCO - August 24, 2009 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced that it has added spoken language identification technology to its world leading range of intelligent audio analytics solutions. The Automatic Spoken Language Identification module will enable call centres, media organizations and global enterprises to instantly recognize the spoken language in various media files as well as live phone conversations and recordings and take action upon this understanding automatically and in real-time.
Thus, for example, the new module will enable the multi-lingual call centre to automatically identify the spoken language and route calls to the relevant agent and media professionals to categorize media files by the language spoken in them. Organizations can quickly and effortlessly add new languages without the need to create a complete speech-to-text system for that language, and extract voice from the audio channel, splitting a recording into discrete speech and music clips. Broadcasters and news editors can navigate through the audio stream and access pertinent content in an efficient and nuisance-free manner.
"The exponential proliferation of audio files has presented organizations with the daunting challenge of processing this traditionally unwieldy asset as quickly and as easily as text," said Andrew Joiner, CEO of Autonomy Customer Interactions Solutions. "Autonomy's range of meaning-based audio analytics solutions is second to none. The Automatic Spoken Language Identification module is uniquely robust to media type and compression formats, computationally efficient and easy to use, enabling organizations to boost efficiency while cutting costs to achieve genuine ROI."
The new Automatic Spoken Language Identification module is available now.
Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data, including unstructured information, such as text, email, web pages, voice, or video. Autonomy's software powers the full spectrum of mission-critical enterprise applications including pan-enterprise search, customer interaction solutions, information governance, end-to-end eDiscovery, records management, archiving, business process management, web content management, web optimization, rich media management and video and audio analysis.
Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.autonomy.com to find out more.
Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners.
Summary: ...program shown in the past 30 days. Faster, More Efficient Publishing By speeding up the content management process, Channel 4 has reduced the costs of its former reliance on expensive IT personnel. The broadcaster’s new media department currently numbers 30. “Without Autonomy, we’d have to double...
Summary: ...leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers to harness the...
Summary: ...by making online listening accessible, intuitive and simple. IDOL enables Radioplayer listeners to search every station broadcast on the Radioplayer network at the click of a button, identifying news programmes, sports highlights, musical genres or even individual songs, thanks to the use of a new search...
Summary: ...PFSweb - Case Study. PROMOTE POWER PROTECT PFSweb Leverages Autonomy Q finiti to Boost Performance and Popularity of Quality Monitoring Program PFSweb (www.pfsweb.com) is a supply chain and contact center outsourcing partner supporting global brands like IBM, HP, Nokia, Raytheon Aircraft Company, CHiA'SSO,...
Summary: ...This has created huge efficiency savings across the force in the region of £4-5 million. These massive savings have helped fund new crime fighting initiatives, enabling South Yorkshire Police to reduce burglaries by 21.7% , and bring robberies down 19.5%. By delivering genuine Return On Investment (ROI)...
Summary: ...to go out and buy more offsite space,” says Khalil. Interwoven WorkSite allows accountants to take large amounts of information and even entire workspaces with them to client sites—volumes that would be unwieldy or unrealistic in paper form—then sync quickly on return. “Being able to take even...
Summary: ...Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding...
Summary: ...or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers...
Summary: ...Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's...
Summary: ...increasing productivity by nearly 25 percent. Call Center Insights Lead to Improved Marketing Effectiveness Orange was also able to identify calls that have critical information on competitive strategy and feedback on specific marketing promotions using Qfiniti’s speech analytics. For example, Explore...
Summary: ...our business users; they can easily make any needed adjustments to make sure we’re reaching the right customers with the right message in the right way to boost conversions and maximise their value to our business.” Winning the Market Battle While Creating New Value The business impact of Virgin Mobile’s...
Summary: ...store more data and perform more analyses, which overtaxed the appliances’ embedded database and slowed query times. By replacing its PostgreSQL database with the Vertica Analytic Database, nMetrics boosted query performance by 100x to 2000X, giving its customers the ability to run more complex reports...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...able to understand the meaning of live or recorded communication. Sophisticated audio recognition and analysis technology process spoken interactions based on their conceptual content, not just by the way they sound. This approach provides the most accurate way of recognizing and finding speech because...
Summary: ...Content in Real-time In today’s fast-paced world, keeping abreast of breaking stories and business developments is a vital differentiator for broadcasters, media companies and intelligence agencies alike. The exponential increase in video assets on the Web and the vast number of channels broadcast every...
Summary: ...File (.wma) • Windows Media Download Package (.wmd) • Grave Composer Music Module (.wow) • Nero Wave Editor File (.wpk) • Windows Media playlist (.wpl) • Wwise Project (.wproj) • Windows Media Video File (.wmv) • Windows Media Redirector (.wmx) • Cakewalk Music Project (.wrk) • WUTG...
Summary: ...spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor.
...
Summary: ...platform. Complying with the FRCP Autonomy’s advanced platform provides compliance with the FRCP by uniquely indexing and searching all content sources and file formats, including social media, email, SharePoint, IM, audio and video while avoiding short cut techniques commonly used such as 'jump outs'...
Summary: ...accuracy and consistency across all channels Autonomy’s advanced speech technology combines sound, context, and multiple language dictionaries to intelligently overcome variables such as language, dialect, and tone that can affect the understanding of spoken content. It uses advanced algorithms to understand...
Summary: ...of on-screen information is lost within 15 minutes of the system operator being logged on. Using Autonomy Virage all data is captured an analyzed to minimize losses, maximize efficiency and deliver genuine ROI. Intelligent Post Event Analysis All captured data can be analyzed post-event by reviewing images...
Summary: ...how lawyers interact with content and uniquely addresses their needs to find, manage and process large volumes of information quickly and intuitively.” —John Malpas, Editor in Chief, Legal Week iManage WorkSite:
...
Summary: ...Autonomy Legal Hold Product Brief. POWER PROMOTE PROTECT Highlights • A Complete, Modular Legal Hold Solution • FRCP Compliant Process • Preserve Data In-Place • Forensically Sound Collections • The Most Data Sources Supported • Automatic Data Mapping • Litigation Lifecycle Management • Seamless...
Summary: ...Autonomy Legal Hold Product Brief. POWER PROMOTE PROTECT Highlights A Complete, Modular Legal Hold Solution The only complete legal hold solution offering notification management, identification, preservation in-place, collection, data mapping, and litigation lifecycle management FRCP Compliant Process...
Summary: ...and power systems with many millions of pieces of content, being delivered to many millions of users. A prerequisite for any organization is to be able to effortlessly control and maintain such an infrastructure from any location, regardless of scale or complexity. Founded on technology that is modular...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...VoiceSuite module. They can then be processed and included within the ACI™. 2.5 Technology VoiceSuite utilizes acoustic, pronunciation and language models which are combined with a patented search technique to provide fast and accurate speech recognition in a wide range of acoustic environments. The...
Summary: ...answers. Autonomy’s meaning-based technology powers the Autonomy etalk Intelligent Contact Center, which enables organizations to run highly efficient and cost-effective contact centers thus boosting user experience and resulting in genuine ROI. Customer centers can derive several substantial benefits...
Summary: ...and phrases. For instance, IDOL would not be ensnared by the following gaffe that typifies technologies dependent solely on phoneme processing: “The oil spill will recognize speech” “The computer will wreck a nice beach” Autonomy uniquely supports conceptual match, so if the audio contained the...
Summary: ...information assets • Growth by reaching new market opportunities. 2 Internationalization: Autonomy in the global context 2.1 Introduction Language is defined as "the use of arbitrary symbols, such as the spoken and written word, in organized combinations and patterns in order to express and communicate...
Summary: ...manage the ever-rising tide of corporate email. The quantity and size of email is growing exponentially – frequently beyond the ability of organizations to effectively administer it. In an effort to reign in unwieldy mailboxes, system administrators frequently impose storage limits and users are forced...
Summary: ...interference. Due to the variables in speech and language, legacy approaches like phoneme matching and word-spotting alone are not enough to determine what is truly being said. Autonomy Virage’s SoftSound delivers sophisticated audio recognition and analysis technology that processes spoken interactions...
Summary: ...Like most search engines, SharePoint offers little or no native support for rich media content due to the difficulty of doing so. Autonomy is at the forefront of rich media management, providing advanced speech technology and video indexing. By combining complex mathematical models of natural language...
Summary: ...user input, this is the fi rst system seamlessly to connect the spoken word with a fi nal formatted document, and is able to deliver on the promise of increased effi ciency dramatically improving document turnaround times. Capturing and recognising speech is part of the challenge but the end result needs...
Summary: ...and intelligence to the information from a truly pan-enterprise position. The Next Generation of Archiving - Whitepaper 5 Changing the Game with Intelligent Archiving Built on a modular architecture, Autonomy IDOL delivers extreme scalability, superior accuracy, language independence, cross-lingual functionality,...
Summary: ...technology to understand and effectively utilize content that resides outside the scope of structured databases. Similarly, unstructured processes are equally unwieldy yet comprise the bulk of business operations. Current trends anticipate the rapid proliferation of rich media, widespread adoption of...
Summary: ...Autonomy Whitepaper - The Power of Autonomy IDOL. Overall, the company realized over $17 million in ROI in the first year of deployment. “Autonomy technology is intricately wedded with the way users naturally work, allowing employees to identify relevant expertise within the company and boosting collaboration....
Summary: ...7 Best Practices for Speech Analytics - White Paper. Best Practice #1: Prioritize Efforts Ensure that your goals mirror the objectives of the greater organization. For example, if your company is facing competitive pricing pressures that are eroding its margins, use Speech Analytics to identify those...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
