AUTONOMY SUPPORTS BLACKBERRY® PIN-TO-PIN AND SMS MESSAGING FOR FRCP-COMPLIANCE
Electronic Discovery, Archiving Software and Hosted Services Help Minimize Mobile Communication Risk
Cambridge, UK and San Francisco, CA. - July 29, 2008 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced that its software and hosted services for end-to-end eDiscovery and archiving enable the compliance archiving and search of BlackBerry® Pin-to-Pin and SMS messages, helping organizations to manage risks associated with mobile communications and comply with strict regulations such as the Federal Rules of Civil Procedure (FRCP). The Autonomy eDiscovery and archiving solutions support more than 1,000 data formats, including multimedia attachments, imaged documents, instant messages, BlackBerry Pin-to-Pin messages, SMS, audio, and video logs, and can automate the retrieval of relevant information for risk management through a conceptual understanding of the meaning of the messages and data.
FRCP Rule 26(a) requires an exhaustive search for and identification of sources of discoverable electronically stored information (ESI), including email, voice, and video content. In the case of email, this disclosure may require references to email that may be stored on backup tapes, employee PCs, and/or BlackBerry devices. In addition, the Financial Industry Regulatory Authority (FINRA), SEC, and National Association of Securities Dealers have strict regulations governing the preservation of electronic communications.
Standard BlackBerry e-mail passes through a company's messaging servers, where it can be captured and monitored for compliance and information governance purposes. However, BlackBerry SMS text and Personal Identification Number (PIN) messaging typically bypass a company's messaging systems, making the communications completely private and unmanaged. These SMS and PIN messages can expose the company to data leaks and compliance risks.
Highly regulated industries such as financial institutions are challenged with capturing, storing, and retrieving these difficult formats, which are now common for mobile business communication. Autonomy technology is increasingly used by financial and government institutions for long-term management and eDiscovery of their BlackBerry communications. The company's Meaning-based Computing technology automatically analyses and categorizes messages flowing though the BlackBerry RIM Server, capturing SMS and PIN messages in addition to emails; the de-duplicated messages are archived in the ultra scalable and secure consolidated archive. Each message is tagged with additional company specific metadata for faster more cost-effective supervision, long-term management and potential legal hold and eDiscovery.
"Having a mobile workforce has become a way of life for all businesses," said Mike Lynch, CEO of Autonomy. "However, electronic communication poses a real risk to corporations' compliance and corporate governance requirements. It is critical for organizations to select effective eDiscovery and archiving solutions that can find, hold and deliver all of the relevant information when litigations arise, which Autonomy is uniquely able to accomplish."
About Autonomy
Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for the enterprise and is spearheading the meaning-based computing movement. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data including unstructured information, be it text, email, voice or video. Autonomy's software powers the full spectrum of mission-critical enterprise applications including information access technology, pan-enterprise search, information governance, end-to-end eDiscovery and archiving, records management, business process management, customer interaction solutions, and video and audio analysis, and is recognized by industry analysts as the clear leader in enterprise search.
Autonomy's customer base comprises of more than 17,000 global companies and organizations including: 3, ABN AMRO, AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler Chrysler, Deutsche Bank, Ericsson, Ford, GlaxoSmithKline, Lloyd TSB, NASA, Nestle, the New York Stock Exchange, Reuters, Shell, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 350 companies OEM Autonomy technology, including BEA, Citrix, EDS, H-P, Novell, Oracle, Sybase and TIBCO, and the company has over 400 VARs and Systems Integrators. The company has offices worldwide.
Autonomy and the Autonomy logo are registered trademarks or trademarks of Autonomy Corporation plc. All other trademarks are the property of their respective owners.
Summary: ...corrupt PSTs • Achieved ability to comply with regulations requiring retention of data for seven years • Substantially reduced the cost and risk of ongoing disclosure management by capturing, indexing, and managing corporate email records With Autonomy Consolidated Archive, EDF Energy is archiving...
Summary: ...loaner computer. For the Boston College administrators, being able to back up both PC and Mac laptops and desktops with a single product simplifies their tasks significantly. In addition, managing all backups from a single console reduces the complexity of the backup process for both PCs and Macs. Connected...
Summary: ...through search. We want to guarantee that everyone is getting the same message and communication across the entire lifecycle.” Enabling Employees and Partners to Speak with One Voice Rodgers explained that in order to solve their communication and brand challenges, Avaya’s marketing and IT teams had...
Summary: ...to invest in a technology that would be capable of fulfilling regulatory requirements for monitoring the overwhelming volume of electronic communications generated in disparate forms such as email, voice and Instant Messaging.
...
Summary: ...Archiving and data protection | IT case study | Bon-Ton Stores | HP. “Even though conditions were tough, the management team was able to proactively manage inventories effectively, decreasing the need for markdowns.” Recipe for success To empower more informed decision-making, the BonTon IT team launched...
Summary: ...Challenges • Bring the firm’s over 8 million documents under a unified, state-of-the-art system • Streamline and increase transparency in document management processes with a system that minimized impact on users • Provide greater access for mobile users via iPhone, iPad and Blackberry • Foster...
Summary: ...Reviewed and produced ESI in its native format • Performed all phases of legally defensible eDiscovery About Autonomy Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. IDC recently recognized Autonomy...
Summary: ...consistent links to the projects managed in WorkSite. The firm is also considering the implementation of Interwoven Universal Search to streamline the identification of document authors with specific expertise. Still in the brainstorming stage: integrations with additional forms of voice and text messaging...
Summary: ...Handling System (AMHS) business unit. The Need Every day, organizations are overwhelmed by endless waves of e-mail, news feeds, organizational messages and collaborative messages. The only way to stem the tide is by ranking the messages by importance and responding to them as quickly and concisely as...
Summary: ...Challenge Serving over 30 communities across Montana and Wyoming, the Trust department used over 200 paper forms to process new account information and update existing accounts. Form standards, including versioning, were non-existent. Valuable resources were being exhausted for routine processes, such...
Summary: ...collected in a defensible and FRCP-compliant manner. As a result, the Governance, Legal and IT teams collaborated to establish the baseline requirements needed to secure, index, analyze, collect, archive, and hold data across all media types that would be potentially relevant to regulators and litigants....
Summary: ...KPMG, HP simplify HP records management. In addition, the practice’s capabilities are broad, encompassing not only records creation and management, but also discovery and litigation production, regulations and compliance, storage optimization, document control, business process integration, and risk...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Microsoft Exchange and Lotus Notes and natively supports all types of Instant Messaging and Bloomberg, including Bloomberg Internet Messages, Blackberry pin-to-pin messages, Terminal Messages and Persistent Chats. The Real-Time Policy Supervisor module is also the only solution available that offers the...
Summary: ...SMS) are covered under the definition of a document and electronically stored information (ESI). Though most organizations do not yet monitor and include SMS in their eDiscovery and information governance plans, recent cases in the US and Canada, as well as dramatically increased usage of SMS worldwide,...
Summary: ...goes well beyond keyword-based solutions to identify potentially damaging information based on its context. • Autonomy Investigator & ECA forms an understanding of large quantities of diverse ESI including email, text messages, documents, voicemail, audio recordings and video. Leveraging petabyte scalability...
Summary: ...relevant to a case with access to over 400 repositories of information. Difficult formats such as multimedia attachments, imaged documents, instant messages, blackberry messages, audio, video, social media and enterprise applications are accessible directly using Introspect. The product supports over...
Summary: ...Message Manager - Autonomy Product Brief. • Industry-leading Monitoring, Supervision, and Review Provides pre- and post-review supervision capabilities of outbound, inbound, and internal communications to assist with regulatory compliance and corporate policies. Autonomy helps you address these challenges...
Summary: ...rules across Canada, Social Media Sites (SMS) are considered documents and electronically stored information (ESI): information on SMS is discoverable. Though most organizations do not yet monitor and include SMS in their eDiscovery and information governance strategies, the management of this data is...
Summary: ...basic email archiving and governance to advanced processing of desktops, voice and video. Once the data is hosted in Digital Safe, Autonomy offers meaning based modules for compliance supervision, classification, records management, advanced analytics, capture from desktops and over 400 different content...
Summary: ...expose. WorkSite Mobility WorkSite Mobility brings key capabilities of Autonomy WorkSite, an award-winning document and email management solution, to popular mobile devices such as RIM BlackBerry®, Apple iPhone®, Apple iPad, DROID®, Windows Mobile®, Windows Phone® and other browser enabled smart...
Summary: ...who do not have to deal with mailbox quotas, unstable servers, or sift through piles of unimportant or expired ESI. About Autonomy Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for the enterprise and is spearheading the Meaning Based Computing movement. Autonomy's...
Summary: ...across the entire enterprise corpus across multiple disparate datastores, allowing for an unprecedented view of the organization’s information assets as well as for fully FRCP-compliant search. About Autonomy Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for...
Summary: ...integration with desktop applications, providing users with auto-suggestion of content categorization • Military-grade security and certification to US DoD5015.2, UK TNA2002, Australia’s VERS, ISO 15489 About Autonomy Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software...
Summary: ...data leaks that may not have been defined by the end-user. Autonomy ICE is completely application independent, allowing the solution to trigger alerts from any application, including CRM and helpdesk suites, email and instant messaging systems, and browser-based applications. Automatic Alerts Autonomy...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Strange Bedfellows? Keyword and Conceptual Search Unite to Make Sense of Relevant ESI in Electronic Discovery - Autonomy Whitepaper. Federal Rules of Civil Procedure (FRCP) (2006) Amendments to the discovery rules demand an exhaustive search for and identification of sources of discoverable electronically...
Summary: ...new regulations in a number of countries—such as the Federal Rules of Civil Procedure (FRCP) in the United States and the Civil Procedure Rules (CPR) in the United Kingdom—have stated that information in social media sites is discoverable.” CMSWire, GRC Roll-up: Autonomy’s Social Media e-Discovery,...
Summary: ...Messaging activity • Third-party email and Instant Messaging activity • Electronic fax • Blogs and Internet content • Information access and information barrier restrictions • Internal and external content collaboration • Phone records and voice communication42 To date retention, supervision,...
Summary: ...repeatable, and defensible process for handling ESI and meeting the preservation obligation. This can be challenging, as it is not uncommon for organizations to have hundreds of file types including voice, video, email, instant messages, blogs, and wikis, stored on a myriad of semi-structured and structured...
Summary: ...Designed to meet the complex and changing requirements of regulated industries, the Autonomy Consolidated Archive complies with all major compliance standards, including SEC 17a-4, Financial Industry Regulation Authority (FINRA) 3010/342, SarbanesOxley Act (SOX), and Federal Rules of Civil Procedure (FRCP)....
Summary: ...email and instant messages. 4 Addressing the Information Governance Challenge 4a. The Financial Industry Regulatory Authority (FINRA) is the largest non-governmental regulator for all securities firms doing business in the United States and is dedicated to investor protection and market integrity through...
Summary: ...benefits. The inadequacies of legacy systems are making it difficult and risky for businesses to handle the explosion of new multichannel content, which seems to take a quantum leap every time a new channel, format or application is introduced. But, users have moved beyond email to chats, SMS, blogs,...
Summary: ...storing electronic records FACTA — protecting consumer information from misuse across industries Sarbanes-Oxley Act (SOX) — regulation of financial reporting FRCP Rules 26 — governing discovery and disclosures of information relevant to civil lawsuits HIPAA — supporting the protection of personally...
Summary: ...When looking for a new approach, one should look to the judicial system for the new paradigm, as it has dealt with transparency and approaching the challenges of managing massive volumes of ESI since the Zubulake cases and the FRCP amendments. Though most institutions currently utilize compliance, supervision,...
Summary: ...with ZANTAZ EAS search and audit features. EAS supports Domino Journaling, which addresses legal and regulatory requirements by capturing every e-mail message regardless of any user deletions that might occur before archiving. Together, NetApp and ZANTAZ provide retention capabilities for e-mail and files...
Summary: ...enthusiasm and optimism for success. 7. Make the change the normal way of operating; embed changes so that retreat to the existing method is unappealing. Elements of successful change management initiative. Adapted from John P. Kotter, Leading Change (1996) Case Study: Aligning the ROI message An organization...
Summary: ...their entry in the database, and to their purchase history—in real time. You can implement policies across emails, documents, voicemails, social media, SMS messages, and transaction histories, to not only flag non-compliant materials, but stop non-compliant posts or even transactions before they occur....
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
