Interwoven Optimost Gains Momentum As Companies Invest in Maximizing Online Business Performance
Making Website Testing and Optimization an Integral Part of Content Management Key to Attracting, Converting Online Customers
SAN JOSE, Calif., - February 27, 2008 - Interwoven (NASDAQ: IWOV) customers are embracing the combination of Interwoven's content management solutions (CMS) and the recently acquired Optimost real-time multivariable testing and Website optimization (MVO) capabilities. The Interwoven Multivariable Optimization solution, powered by Interwoven Optimost, identifies the most compelling combination of web content and design by exposing different combinations of online content elements to different visitors and then measuring visitors' actions. Using Interwoven's web content management solutions, marketing teams can then deploy, and continuously improve, the most effective presentation to subsequent visitors.
Butlins, the UK's favourite holiday destination, recently selected the Interwoven Multivariable Optimization solution to increase visitor conversion rates on their popular website - www.butlins.com. Interwoven Optimost will help Butlins improve key areas of its website to optimize visitor journeys from the home page through to booking, ultimately leading to an improved customer experience and increased bookings.
EDMC, one of the largest providers of private post-secondary education in North America, is using the Interwoven Multivariable Optimization solution to help increase student acquisition and improve access to services through its Web channels. "We immediately recognized the value of enhancing our existing Interwoven solution with the Interwoven Optimost testing and optimization services," said Bob Barr, senior vice president of Interactive at EDMC. "With the Multivariable Optimization solution, we will be able to deliver an optimized experience through our different Web properties, our primary interaction point with current and prospective students across our 81 different locations."
TrustedID, a leading provider of proactive consumer identity theft protection solutions, used the Interwoven Multivariable Optimization solution to create a compelling and engaging online experience that delivers measurable business impact. As a result of using the solution, the company experienced a double-digit increase in their Web conversion and subscription rates over 6 months. "Interwoven helped us take our business to the next level in the shortest possible time," said Lomit Patel, senior director of marketing at TrustedID. "The results we achieved helped us significantly increase revenues and subscriptions."
Content Management and Website Optimization: The Perfect Combination to Accelerate Online Results
To maximize the impact of each online experience, leading marketers are accelerating the testing of every element of their Web properties - content on landing pages, registration pages, shopping carts, credit card pages, pop-ups and pop-unders, rich media, web applications and more. In fact, according to a recent JupiterResearch report, 73 percent of budget decision makers using A/B or multivariate testing said they plan to increase their testing budgets for next year, and 53 percent of budget decision makers planning to deploy testing within the next twelve months come from companies with annual revenue of $1 billion or more (Multivariate Testing Agenda, JupiterResearch, October 22, 2007).
However, the sheer number of content, layout and image combinations is too complex to implement effectively without the proper tools and expertise. And with regular changes to Web content, innovations in interactive technology, and evolving customer preferences, the pace at which marketing teams need to test and measure is rapidly increasing.
As such, organizations are turning to Interwoven Optimost for the sophistication, flexibility, and expertise required to maximize online business performance. Since the acquisition of Optimost in November, Interwoven has continued to build momentum in the marketplace for its multivariable optimization solution, and has secured new Interwoven Optimost customers around the world, including Amnesty International, Butlins, and EDMC.
"In a period of economic choppiness, marketers are under intense pressure to accelerate revenues through their online properties," said Ben Kiker, chief marketing officer at Interwoven. "Delivering a targeted, profitable experience online begins with content, and our unique ability to combine content management and Website optimization is delivering business impact to our customers."
Customer Podcast
Hear how Lomit Patel from TrustedID is working with Interwoven to significantly improve their Website's sales performance through the use of multivariable optimization, listen to our podcast at: http://www.interwoven.com/trustedid.
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...web channel is the only way people could sign up for our service” explains Lomit Patel, the company’s Senior Director of Marketing. “Improving our online conversion rates and reducing drop-offs has an immediate impact on our bottom line, so we’re highly focused on continually optimizing our customer...
Summary: ...the new version revealed the dramatic impact of the learnings: “The results were incredible, exceeding by a wide margin even our most optimistic goals. We saw a significant increase in every one of our core measures, sometimes of more than 100 percent.” Multivariable testing with Autonomy Optimost...
Summary: ...Please visit www.autonomy.com to find out more. Solution Overview: Building Value Online through Multivariate Testing with Autonomy Optimost Autonomy Optimost provides complete, managed multivariate testing services, from test planning and design through implementation and data analysis, to enable companies...
Summary: ...permutations of web content and layout segmentations in order to identify in real time the experiences that generate the highest conversion rates. Autonomy optimizes revenue by testing virtually every online marketing element, including landing pages, registration pages, shopping carts, credit card pages,...
Summary: ...stumbling blocks.” Using Autonomy’s Optimost Multivariable Testing (MVT), the FT can test user responses to variations on its registration page. This includes ofering diferent ranges of subscription packages and testing proposed changes in layout. Optimost uses advanced pattern-matching, testing,...
Summary: ...Farnsworth. Laying the Foundation for Next-generation Online Strategies By standardizing on a single unified web content management platform, BT is laying the foundation for new strategies like segmentation and analytics. “Web optimization strategies like audience segmentation and multivariate testing...
Summary: ...Leveraging Autonomy’s technology and expert managed services, EarthLink ran a series of multivariable tests on its myEarthLink portal, search box, search results page, and domain match pages. The amount of development required to launch the tests was minimal, allowing EarthLink to get up and running...
Summary: ...The company chose Optimost because it is supported by a proven methodology that allows unlimited combinations of testing content to determine the impact each variable has on conversion. TransUnion Interactive relies on Autonomy Optimost not only for these advanced testing capabilities, but for guidance...
Summary: ...loop is critical to providing incremental improvements to relevance and user satisfaction. Reaping the benefts At the moment, the frm is looking at people’s feedback and response towards the solution. It has only been two months since the initial implementation, so it’s a bit soon to measure the full...
Summary: ...creating, delivering, testing, and analyzing multiple, dynamic websites • Autonomy Virage MediaBin for instant, self-service access to up-to-date digital and rich media assets • Autonomy OpenDeploy for aggregated and secure distribution of any type of code or content • Autonomy Optimost for testing...
Summary: ...signifi cantly fewer documents will require redrafting due to poor information. Currently, over 75 Matrix activities occur per user per month generating 4,500 new records daily. Users are across all grades including senior civil servants, personal assistants, ministerial office staff and junior officials....
Summary: ...combines the powerful features of three Autonomy award-winning products: Autonomy TeamSite, the market-leading solution for content authoring, site design and layout, multivariable testing, content targeting, web analytics integrations, workflow and approvals; Autonomy LiveSite, which delivers dynamic,...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...to easily test offers, price points, images, and content on their sites simultaneously • Full-Page Multivariate Testing is the most powerful and flexible online optimization method. It enables marketers to test millions of content variations and test relationships among elements to identify optimal...
Summary: ...RIAs), collaboration sites, and portals. From a single interface, you can author and target content, design websites, deploy applications, publish content to multiple channels, perform analytics, manage rich media, incorporate social media, and conduct multivariate testing. This level of efficiency streamlines...
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Summary: ...The increasingly diverse set of channel vehicles being used for customer and client communication— websites, blogs, email, chat, social networking sites, phone, CRM applications, and collaboration tools—only increase the risk of insider theft, fraud, and data loss by providing easier access to highly...
Summary: ...Postal Address Internet Address Phone Number Date Time Number • • • • • • • Money Measure Social Security Number Job Title Holiday • • • • • Autonomy Inc. One Market, Spear Tower, 19th Floor, San Francisco, CA 94105, USA Tel: +1 415 243 9955 Fax: +1 415 243 9984 Email: info@us.autonomy.com...
Summary: ...span both the United States and Europe, and are Statement of Accounting Standard number 70 or “SAS70” compliant. They process more than one billion documents a month, currently host over 10,000 matters with 6 -10 billion pages in active litigation review each month and more than 31 petabytes of data...
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Summary: ...value proposition for ISVs by delivering dynamic, on-thefly conversion of the most popular file formats into Webready HTML and valid XML •Automatic detection of file types without relying on filename extensions •Sim ultaneous conversion of multiple documents •Lower bandwidth footprint for SaaS applications...
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This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...rates based on the real-time behavior of web visitors. Using advanced online testing techniques coupled with patented technology, marketers can determine the optimal combination of site elements including content, offers, and layout for maximizing conversion rates and online results.
...
Summary: ...testing whether or not to break up such forms over multiple pages. No matter what elements you decide to optimize or how many of them you want to include in your experiment, multivariable optimization allows you to test them simultaneously to find the impact they have on both an individual and holistic...
Summary: ...7 Multivariate testing provides a dramatic and measurable boost to bottom-line performance by significantly improving conversion rates, including online sales, click-through rates, registrations, leads, downloads, page views, or other measures of online success. Multivariate testing dramatically reduces...
Summary: ...testing solution integrated into an ongoing content creation and launch planning process, organizations can be confident that they have the optimal customer experience to increase conversion rates and customer satisfaction. “An enterprise’s reputation — its brand — is never built solely via advertising...
Summary: ...the test. In addition to the number of combinations needed, the assumptions about and the ability to estimate main and two-level interactions reliably, and the ability to specify constraints, three other real-world features should be considered when designing a multivariable test. First is the ability...
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Summary: ...is to let your customers decide what’s best. Luckily, the capabilities of the web are in your favor. Multivariable optimization allows you to test different versions of web copy to find out which versions resonate best. And the results are backed by customer response data, so you don’t have to guess...
Summary: ...display of CEM page components (site search, promotions, directed navigation) – Conceptual user profiling and recommendations – Display of targeted content to high value segments – Integration with multivariate testing and analytics – Compatibility with both J2EE and .NET platforms – Flexibility...
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Summary: ...Sample Set for an MBC Definition and applying it to a target set of documents. Attorneys and eDiscovery professionals then iterate running a Random Sample to test and evaluate the precision and recall of the MBC Definition, enhancing the MBC Sample Set based on their results, and then rerunning the MBC...
Summary: ...access. Requirement 9: Restrict physical access to cardholder data. Regularly Monitor and Test Networks Requirement 10: Track and monitor all access to network resources and cardholder data. Requirement 11: Regularly test security systems and processes. Maintain an Information Security Policy Requirement...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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