Interwoven WorkSite Infused with New Innovations to Address Increasing Email Management Challenges of Professional Services Firms
New Features Provide Professionals with an Easy and Intuitive Way to Manage Client-Related Information
ILTA 2007 CONFERENCE, Orlando, FL., - August 20, 2007 - Interwoven, Inc. (NASDAQ: IWOV), a global leader in content management solutions, today announced an enhanced version of its award-winning Interwoven WorkSite solution, bringing advanced email management capabilities to professional services firms. Interwoven WorkSite now provides business professionals with new ways to file email quickly, easily, and accurately, and includes significantly enhanced access and management of email from mobile devices.
Based on a survey by LegalTech, the average lawyer deals with 200 to 500 emails a day. Email management has become a mission-critical business issue for firms. The avalanche of email flowing in and out of today's firms has placed a tremendous amount of pressure on organizations as they struggle to keep up with storage and filing needs. From a productivity standpoint, there has not been an efficient way to simply file, access, and manage email appropriately which has become a source of great frustration and risk.
Interwoven WorkSite 8.2 addresses these issues with new send and file functionality that provides an easy way for users to tag email with metadata, eliminating the time consuming, and often avoided, drag-and-drop filing method. Once an email is tagged, the email, as well as any responses to it, can either be automatically filed or sent via a single click to the proper client-matter file folder. Additionally, Interwoven WorkSite allows staff to access and manage email from mobile devices, an important capability as professionals are increasingly operating from remote locations.
Bird & Bird Sees Immediate Benefits from New Email Management Capabilities Bird & Bird, an international law firm with 14 offices worldwide, has implemented the new solution to create a single repository for client matter. Now Bird & Bird benefits from a single source of information, and has created an easy-to-use, consistent process for storing, managing and accessing client matter, especially the mountain of emails generated on a daily basis.
"Our attorneys used to spend a significant amount of time on email and managing their inbox," said Karen Jacks, global head of IT at Bird & Bird. "The ability to quickly and easily tag a client email for automatic inclusion into the appropriate matter file will save our firm time and money, and countless hours of frustration. Implementing new Interwoven capabilities gives our lawyers the continued technology they need to effectively and easily manage client emails."
"Today, law firms are presented with a growing wave of internal, regulatory, and technology changes - from new developments in e-discovery to security, compliance, mobility and globalization issues," said Neil Araujo, vice president of professional services industry solutions at Interwoven. "In order to maintain agility and respond quickly to clients needs, firms must have the right policies and technology in place to properly manage email. Interwoven WorkSite's advanced email management functionality provides users with a faster and more intuitive way to file and retrieve matter files from anywhere and anyplace, improving productivity and responsiveness, while reducing risk to the firm."
The new capabilities – available as part of a service pack Interwoven WorkSite 8.2 – provide professional services firms with the following:
Advanced email filing – intuitive send and file features, in addition to the drag-and-drop filing methods available in previous versions of WorkSite
Microsoft Office 2007, Microsoft Vista and Lotus Notes Support – seamless upgrade to Office 2007,Windows Vista, and integration Lotus Notes
Enhanced Mobile Access – support for BlackBerry Pearl and 8880 series devices
Optimized performance – Microsoft Office applications connect to the Interwoven WorkSite server upon initiation of a WorkSite operation, saving the user time and device memory
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...risks associated with unmanaged or misfiled content. Integration with the latest version of Microsoft Office lets people drag-and-drop items directly into electronic matter files and other WorkSite workspaces; automated profiling aids search and prevents filing errors and inconsistencies. “Our lawyers...
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Summary: ...applications such as Microsoft Word, Excel, Adobe Acrobat, and the frms Accounts and Tax Return production programs. Managing e-mail with WorkSite is as simple as dragging and dropping from a user’s Inbox to a client fle in Outlook. The frm also selected integrated scanning software that allows employees...
Summary: ...valuable emails. Now, brokers simply send the documents to an addressable folder dedicated to the broker, and linked notifications are automatically sent by Worksite to the subscribed recipients internally. Worksite Communication Server eliminates the need for manual filing while reducing the risk that...
Summary: ...can be addressed a lot faster.” Osborne Clarke’s goal is to provide a single search interface that would allow all its lawyers to use Universal Search for all their information access needs. About Interwoven Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven’s...
Summary: ...Krieg DeVault Powers the Electronic Matter File with an Integrated Solution from Autonomy and Microsoft - case study. “They can drag-and-drop e-mails directly into WorkSite workspaces and subfolders without leaving Outlook, and also access and manage the other types of matter content stored within that...
Summary: ...risk. Seamless integration between WorkSite and Outlook makes it simple to manage all related client and engagement content including documents, scanned files, and email in a single place; emails can be dragged from the in-box directly into online client files. “We don’t want to retain all emails;...
Summary: ...content strategy.With 150 lawyers and 270 total users—and more than documents in its WorkSite repository—the frm isn’t fnished growing yet. Matter-centricity with WorkSite 8 the foundation for fast, effcient performance and outstanding client service no matter how large Brodies About Interwoven...
Summary: ...iManage's WorkSite met its criteria, while allowing it to retain the look and feel of the Outlook system through tight desktop integration. All the documents relating to a matter could be held securely in one place, and information moved around by simple drag-and-drop procedures. Automated profiling ensured...
Summary: ...in getting things done,” says Rosenberg. “Interwoven has made that problem go away entirely. Having a single workspace has also paid off in security and access control. Instead of checking fles out or e-mailing documents, users can simply send links to each other, or drag and drop short excerpts into...
Summary: ...Says O’Hara, “Interwoven provides us with a single, centrally-managed, matter fle to store pertinent e-mails and documents.” Desktop integration via FileSite allows the frm to drag and drop e-mails and attachments directly from Outlook into the relevant matter fle within WorkSite, for easy search...
Summary: ...sending and receiving documents, and generating new versions by roughly 50 – 60 percent, and people are reaching their productivity targets faster,” Khalil estimates. “That alone paid for WorkSite within a year.” The time and cost required to post tax refunds have both been reduced, enhancing...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Autonomy WorkSite Email Management- Autonomy Product Brief. Emails can be easily tagged or dragged and dropped directly into the repository alongside all other related content—delivering a simple way to consolidate correspondence and documents within a single distributed system. Convenience Copies Provide...
Summary: ...Autonomy iManage Solutions for Professional Services Firms. Simply ‘Save As’ and get instant access to the WorkSite client folder. Simple to use email management WorkSite drag-and-drop access from within Microsoft Outlook or Lotus Notes The fee earner now needs to file a substantial number of client...
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Summary: ...From Outlook for example, professionals can view everything in current client files, in the same way they view emails in their Inbox. Saving content from most applications into a client file is the same process as saving to a drive. WorkSite automatically builds a document profile including client name,...
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Summary: ...Users can access files directly from the applications they already use to create content and store content to WorkSite with minimal change to their current process. For example, filing an e-mail received from outside counsel is as easy as dragging and dropping it from the inbox to a matter folder. Scalable...
Summary: ...Autonomy Interwoven® Solution for Law Firms. Staff and attorneys simply forward or cc e-mail to a special address created for each matter. Alternatively, they drag e-mail directly from their inboxes and drop it into a matter folder. Sophisticated duplicate detection eliminates redundant copies. “We’ve...
Summary: ...customer to automate and streamline the entire problem set around compliance management, real-time audit and controls, regulatory reporting and records, document generation and trade lifecycle management. Client On-boarding Automation Many organizations, including financial institutions, struggle to properly...
Summary: ...Seamlessly manage versioning of Microsoft Office and Microsoft Project documents with security and access control in one authoritative system enterprise documents and records • Manage emails with drag-and-drop to file folders • Send declared emails and attachments as an email link preventing needless...
Summary: ...from WorkSite directly into Web applications, and save files directly into WorkSite from Web applications. FileShare also facilitates working with linked files and provides a way for scanned content to be saved directly into WorkSite. Work from a Familiar and Convenient User Interface To access WorkSite...
Summary: ...on investment. Firms and their clients benefit from the intuitive WorkSite interfaces and unified workspace view of each matter, facilitating better, faster and more accurate client service while building client loyalty. Rather than relying on email to share and version documents, WorkSite provides a...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...project file that can be shared easily across offices and managed for records retention. E-mail can be filed into the WorkSpace in a number of ways: it can be dragged and dropped from the Outlook or Notes inbox into the WorkSpace, the user can be prompted to store the message upon Send, or a matter-specific...
Summary: ...and with attorneys and clients, easily and securely 5. The ability to provide a unified and consistent view into stored e-mails from e-mail clients, DM clients and Web browsers 6. The ability for a user to move (via drag & drop) personal folder structures from the Outlook inbox or PST files into the repository...
Summary: ...filings and even relevant articles from law firm newsletters, in-house counsel can react more quickly. Full access means fuller grasp of the issues. And easier access means that lawyers can gain that grasp quicker. This increases responsiveness, and it improves the legal department’s perceived value...
Summary: ...can be dragged and dropped directly from a user’s inbox into an electronic client file from within the familiar Outlook interface. Within a year Scrutton Bland had seen a complete return on its investment in WorkSite. In the firm’s Ipswich office, the rooms that had previously been used to house filing...
Summary: ...that serve them. WorkSite enables legal departments to address all of their extranet and intranet needs with a single system by providing a security model that supports both internal and external users within the same workspace. Departments can use WorkSite to deploy a broad diversity of content accessible...
Summary: ...to each matter throughout the law firm. However, the challenge is building these aggregated views efficiently across disparate geographic locations. Users will not accept a more intuitive interface at the expense of system performance. With WorkSite, performance is enhanced through a combination of technology,...
Summary: ...and 600,000 professionals worldwide rely on Interwoven WorkSite’s proven technology for mission critical collaboration and document management. Interwoven Records Manager continues Interwoven’s commitment to being the leader in helping companies address today’s most pressing content management issues....
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This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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