Interwoven WorkSite Infused with New Innovations to Address Increasing Email Management Challenges of Professional Services Firms
New Features Provide Professionals with an Easy and Intuitive Way to Manage Client-Related Information
ILTA 2007 CONFERENCE, Orlando, FL., - August 20, 2007 - Interwoven, Inc. (NASDAQ: IWOV), a global leader in content management solutions, today announced an enhanced version of its award-winning Interwoven WorkSite solution, bringing advanced email management capabilities to professional services firms. Interwoven WorkSite now provides business professionals with new ways to file email quickly, easily, and accurately, and includes significantly enhanced access and management of email from mobile devices.
Based on a survey by LegalTech, the average lawyer deals with 200 to 500 emails a day. Email management has become a mission-critical business issue for firms. The avalanche of email flowing in and out of today's firms has placed a tremendous amount of pressure on organizations as they struggle to keep up with storage and filing needs. From a productivity standpoint, there has not been an efficient way to simply file, access, and manage email appropriately which has become a source of great frustration and risk.
Interwoven WorkSite 8.2 addresses these issues with new send and file functionality that provides an easy way for users to tag email with metadata, eliminating the time consuming, and often avoided, drag-and-drop filing method. Once an email is tagged, the email, as well as any responses to it, can either be automatically filed or sent via a single click to the proper client-matter file folder. Additionally, Interwoven WorkSite allows staff to access and manage email from mobile devices, an important capability as professionals are increasingly operating from remote locations.
Bird & Bird Sees Immediate Benefits from New Email Management Capabilities Bird & Bird, an international law firm with 14 offices worldwide, has implemented the new solution to create a single repository for client matter. Now Bird & Bird benefits from a single source of information, and has created an easy-to-use, consistent process for storing, managing and accessing client matter, especially the mountain of emails generated on a daily basis.
"Our attorneys used to spend a significant amount of time on email and managing their inbox," said Karen Jacks, global head of IT at Bird & Bird. "The ability to quickly and easily tag a client email for automatic inclusion into the appropriate matter file will save our firm time and money, and countless hours of frustration. Implementing new Interwoven capabilities gives our lawyers the continued technology they need to effectively and easily manage client emails."
"Today, law firms are presented with a growing wave of internal, regulatory, and technology changes - from new developments in e-discovery to security, compliance, mobility and globalization issues," said Neil Araujo, vice president of professional services industry solutions at Interwoven. "In order to maintain agility and respond quickly to clients needs, firms must have the right policies and technology in place to properly manage email. Interwoven WorkSite's advanced email management functionality provides users with a faster and more intuitive way to file and retrieve matter files from anywhere and anyplace, improving productivity and responsiveness, while reducing risk to the firm."
The new capabilities – available as part of a service pack Interwoven WorkSite 8.2 – provide professional services firms with the following:
Advanced email filing – intuitive send and file features, in addition to the drag-and-drop filing methods available in previous versions of WorkSite
Microsoft Office 2007, Microsoft Vista and Lotus Notes Support – seamless upgrade to Office 2007,Windows Vista, and integration Lotus Notes
Enhanced Mobile Access – support for BlackBerry Pearl and 8880 series devices
Optimized performance – Microsoft Office applications connect to the Interwoven WorkSite server upon initiation of a WorkSite operation, saving the user time and device memory
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...risk. Seamless integration between WorkSite and Outlook makes it simple to manage all related client and engagement content including documents, scanned files, and email in a single place; emails can be dragged from the in-box directly into online client files. “We don’t want to retain all emails;...
Summary: ...risks associated with unmanaged or misfiled content. Integration with the latest version of Microsoft Office lets people drag-and-drop items directly into electronic matter files and other WorkSite workspaces; automated profiling aids search and prevents filing errors and inconsistencies. “Our lawyers...
Summary: ...caching. Microsoft Outlook integration gives people a convenient way to move content between their in-box and the DM system, relieving the strain on its Exchange server while reducing email overload. WorkSite Communication Server automates the filing and distribution of email content. In addition to managing...
Summary: ...and search; version control to capture the complete evolution of investment models; comprehensive security and auditability to reduce risk; and reduced latency through content caching. Microsoft Outlook integration gives people a convenient way to move content between their in-box and the DM system, relieving...
Summary: ...Krieg DeVault Powers the Electronic Matter File with an Integrated Solution from Autonomy and Microsoft - case study. “They can drag-and-drop e-mails directly into WorkSite workspaces and subfolders without leaving Outlook, and also access and manage the other types of matter content stored within that...
Summary: ...applications such as Microsoft Word, Excel, Adobe Acrobat, and the frms Accounts and Tax Return production programs. Managing e-mail with WorkSite is as simple as dragging and dropping from a user’s Inbox to a client fle in Outlook. The frm also selected integrated scanning software that allows employees...
Summary: ...iManage's WorkSite met its criteria, while allowing it to retain the look and feel of the Outlook system through tight desktop integration. All the documents relating to a matter could be held securely in one place, and information moved around by simple drag-and-drop procedures. Automated profiling ensured...
Summary: ...can be addressed a lot faster.” Osborne Clarke’s goal is to provide a single search interface that would allow all its lawyers to use Universal Search for all their information access needs. About Interwoven Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven’s...
Summary: ...in getting things done,” says Rosenberg. “Interwoven has made that problem go away entirely. Having a single workspace has also paid off in security and access control. Instead of checking fles out or e-mailing documents, users can simply send links to each other, or drag and drop short excerpts into...
Summary: ...Autonomy’s WorkSite document and email management software best met its selection criteria, including an efficient document indexing method to enhance search results and the flexibility to allow integration with other practice systems. “Unlike most document management systems, WorkSite is designed...
Summary: ...easily locate the right knowledge assets from one place, regardless of language, data format or office location. The KM system Mannheimer Swartling sought needed to have an intuitive interface that would integrate seamlessly with WorkSite, the primary source for all of the firm’s client/ matter assets....
Summary: ...recognised that there were problems with the existing system and set up a project team comprising information management, records management, IT and business representatives to investigate the issues. The project team reported that chief among these was “usability”. The Project Manager commented:...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Autonomy WorkSite Email Management- Autonomy Product Brief. Emails can be easily tagged or dragged and dropped directly into the repository alongside all other related content—delivering a simple way to consolidate correspondence and documents within a single distributed system. Convenience Copies Provide...
Summary: ...Autonomy iManage Solutions for Professional Services Firms. Simply ‘Save As’ and get instant access to the WorkSite client folder. Simple to use email management WorkSite drag-and-drop access from within Microsoft Outlook or Lotus Notes The fee earner now needs to file a substantial number of client...
Summary: ...Autonomy iManage Email Management for Outlook - Autonomy Product Brief. At the same time, the solution allows the entire document management repository to be exposed to users as a navigable set of engagement-based folders. Emails can be easily be tagged or dragged and dropped directly into the repository...
Summary: ...repurpose content for any platform saves time and resources—getting you in front of more customers faster. With TeamSite, you can also author, manage, and deliver content for a range of mobile devices, including smartphones and tablets—all from an intuitive interface. TeamSite detects the type of...
Summary: ...to iPhones and iPads • WorkSite Mobility enables users to access client files from the convenience of all iOS powered devices • Professionals can send WorkSite documents and links via email, and resolve WorkSite links on the iPhone or iPad • Improved productivity and client service in an increasingly...
Summary: ...and other electronically stored information (ESI). Electronic files managed by WorkSite are accessed through familiar solution interfaces, such as Microsoft Office and Microsoft Outlook, or even from a Web browser, iPad® or Blackberry®. The check-in and check-out functionality ensures version control...
Summary: ...increasing review speeds by more than 300 percent over traditional legacy methods. Introspect enables an efficient, nonlinear review and utilizes IDOL's patented concept-based pattern recognition technology for Meaning Based Coding. IDOL learns how reviewers tag documents and automatically suggests coding...
Summary: ...Users can access files directly from the applications they already use to create content and store content to WorkSite with minimal change to their current process. For example, filing an e-mail received from outside counsel is as easy as dragging and dropping it from the inbox to a matter folder. Scalable...
Summary: ...From Outlook for example, professionals can view everything in current client files, in the same way they view emails in their Inbox. Saving content from most applications into a client file is the same process as saving to a drive. WorkSite automatically builds a document profile including client name,...
Summary: ...Seamlessly manage versioning of Microsoft Office and Microsoft Project documents with security and access control in one authoritative system enterprise documents and records • Manage emails with drag-and-drop to file folders • Send declared emails and attachments as an email link preventing needless...
Summary: ...Unify document and email management - Autonomy WorkSite - intelligent content management. Essential document management features track document versions f trails and logs and manage email and other electronically stored information (ESI). Electronic files managed by WorkSite are accessible thro Highlights...
Summary: ...task in the process. It is a Java-based application that can run anywhere. Process API The functionality available in the Process Studio is exposed through the Process API. Designers have full control of the object models with access to all of the methods inside of the classes. Designers can use BeanShell...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...project file that can be shared easily across offices and managed for records retention. E-mail can be filed into the WorkSpace in a number of ways: it can be dragged and dropped from the Outlook or Notes inbox into the WorkSpace, the user can be prompted to store the message upon Send, or a matter-specific...
Summary: ...can be dragged and dropped directly from a user’s inbox into an electronic client file from within the familiar Outlook interface. Within a year Scrutton Bland had seen a complete return on its investment in WorkSite. In the firm’s Ipswich office, the rooms that had previously been used to house filing...
Summary: ...that serve them. WorkSite enables legal departments to address all of their extranet and intranet needs with a single system by providing a security model that supports both internal and external users within the same workspace. Departments can use WorkSite to deploy a broad diversity of content accessible...
Summary: ...and with attorneys and clients, easily and securely 5. The ability to provide a unified and consistent view into stored e-mails from e-mail clients, DM clients and Web browsers 6. The ability for a user to move (via drag & drop) personal folder structures from the Outlook inbox or PST files into the repository...
Summary: ...these techniques, WorkSite can be deployed to best fit each law firm’s unique requirements. A Foundation for Key IT Initiatives By bringing all of a firm’s matter-related content and functionality into a unified environment, matter centric collaboration with WorkSite establishes a foundation for the...
Summary: ...to a client matter. It is no longer an appropriate response to allow lawyers to store all email in their general inbox, or to indiscriminately delete all email that comes through their inbox.
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Summary: ...and 600,000 professionals worldwide rely on Interwoven WorkSite’s proven technology for mission critical collaboration and document management. Interwoven Records Manager continues Interwoven’s commitment to being the leader in helping companies address today’s most pressing content management issues....
Summary: ...filings and even relevant articles from law firm newsletters, in-house counsel can react more quickly. Full access means fuller grasp of the issues. And easier access means that lawyers can gain that grasp quicker. This increases responsiveness, and it improves the legal department’s perceived value...
Summary: ...storing and controlling documents. This approach may have served adequately in the past, but it is becoming increasingly untenable in light of key trends currently reshaping the industry: ■ Multi-Office/Geographically dispersed teams ■ Multiple forms and increasing amounts of client content ■ Increasing...
Summary: ...users can create blocks of logic, access the remote template repository (i.e. Scrittura DocManager, Interwoven WorkSite, or Documentum) for sub-templates, drag and drop values from the underlying data view, or insert powerful decision tables to define complex logical sections. 4 Because our view of data...
Summary: ...9 Conclusion 11 About Autonomy 11 About HP 11 Best Practices for Cloud-Based Information Governance 1 Introduction Organizations face greater IT challenges today than just 5 years ago. Methods of access are expanding to include networks, the cloud, laptops, and myriad handheld devices such as smartphones...
Summary: ...governmental regulations. The primary method for managing recordings is to leave the files in place on the source system – email or VoIP. This methodology results in a number of issues including: exponential storage costs, performance degradation of the source system and legal search functions, deleted...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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