Interwoven Announces Cutting Edge Content Optimization Solutions for Global Enterprises
Solutions unlock the value of content to transform online business and fuel top-line growth
SUNNYVALE, Calif - March 5, 2007 - Interwoven, Inc. (Nasdaq: IWOV), the global leader in content management solutions, today announced a series of new solutions to empower organizations to turn content into a powerful asset for improving customer relationships and driving top-line revenue growth.
The portfolio includes Interwoven Segmentation and Analytics, a new solution for increasing the conversion of prospects to customers across online channels; Interwoven Collaborative Document Management, a significantly enhanced solution for improving enterprise collaboration of document-intensive business processes; and Interwoven Brand Management and Interwoven Multi-Channel Delivery, new solutions to manage, extend, and increase the value of an organization's brand across all customer-facing communication channels.
Businesses today face a radically complex market landscape that presents many challenges - rapidly changing consumer preferences and expectations, an explosion in social computing, and a dramatic shift in sales and marketing investments to the mobile and online worlds. To succeed, organizations must transform their online strategies by capitalizing on new ways of attracting and engaging customers. Businesses must also be able to provide a consistent experience across all customer touch points, including the Web, print, and mobile channels. As such, many of the world's leading brands - including adidas, FedEx, and Tesco - are turning to solutions from Interwoven to optimize the use of content to drive business and aggressively compete for customer loyalty in today's increasingly fragmented marketplace.
"For Cingular Wireless, now part of the new AT&T, delivering the right content to the right people at the right time is critical in our strategy for delivering an outstanding customer experience," said Bob Steelhammer, Vice President of e-Commerce at Cingular / AT&T. "We applaud Interwoven's vision for delivering solutions that help tackle the complexity of content that exists inside and outside organizations today. By optimizing how we apply content in every situation and customer interaction we can improve overall customer relationships, and we view Interwoven as a strategic partner for these initiatives."
"We are at the intersection of profound trends that will shape business for the next decade," said Max Carnecchia, president of Interwoven. "These include a seismic shift in how companies engage with their customers, the increasing role of consumers in shaping a company's brand, and the exploding adoption of interactive marketing strategies. Building on our heritage as a pioneer in Web Content Management, today's announcement extends the value our solutions provide to organizations seeking to transform their online business." The new solutions from Interwoven include the following:
Increase Online Customer Conversions with Interwoven Segmentation and Analytics For many businesses, the creation of online offers, content, and experiences is time-consuming, expensive, and often follows a one-size-fits-all approach, resulting in a sub-optimal customer experience. The Interwoven Segmentation and Analytics solution addresses this challenge by helping business users deliver a richer and more targeted online experience. The solution helps businesses create, deliver, analyze, and apply content to transform their online presence, giving marketers a flexible and agile solution for converting prospects into customers.
A key component of the solution is Interwoven Targeting, a new product that provides online customer segmentation and a dynamic content-targeting rules engine that delivers the right content to the right customer at the right time.
The Interwoven Segmentation and Analytics solution also supports analysis capabilities to allow businesses to measure the success of online campaigns and offers, apply what they've learned in real-time, and continually optimize the online experience. The solution enables customers to leverage their existing investments by providing an open framework that is designed for interoperability with Web analytics offerings. In conjunction with today's announcement, Interwoven has partnered with WebSideStory, to integrate and resell WebSideStory's HBX and Visual Sciences analytics products as part of the Segmentation and Analytics solution.
To learn more about Interwoven Segmentation and Analytics, please see the press release announced today "Interwoven Announces Segmentation and Analytics Solution to Increase Online Customer Conversions ."
Tackle Business Process Complexity with Interwoven Collaborative Document Management Just as unlocking content plays a critical role in improving the customer experience to fuel growth, effective content management can also unlock the value of employees by driving more efficient collaboration. This is especially true in document-intensive corporate functions, such as accounting, human resources, legal, and marketing, where effective content management is critical for achieving operational efficiency and improved decision making.
The centerpiece of Interwoven Collaborative Document Management, Interwoven WorkSite MP 5.0, provides users with vastly enhanced search capabilities and a richer user experience powered by Ajax and other next generation Web-based technologies and services. This update to WorkSite also includes new implementation capabilities that speed deployment and strengthened business process management for interoperability with other enterprise systems and processes. WorkSite MP 5.0 also includes comprehensive capabilities for facilitating eDiscovery and email management. Finally, improved language support facilitates global deployments to support collaboration needs of organizations that operate in multiple countries, including those that require double-byte support.
Strengthen Brand Value and Ensure a Consistent Customer Experience with Interwoven Brand Management and Multi-Channel Delivery Delivering a consistent and accurate representation of an organization's brand across all customer touch points is a key requirement to developing positive and profitable customer relationships. Based on award-winning technology including Interwoven TeamSite and Interwoven MediaBin, the Interwoven Brand Management and Interwoven Multi-Channel Delivery solutions enable organizations to manage, extend, and increase the value of their brands. An upcoming release to MediaBin, Interwoven's market-leading Digital Asset Management (DAM) product, will bring numerous performance, usability, and compatibility enhancements, including new Digital Camera Raw file support and 2D and 3D CAD file support.
The Interwoven Brand Management solution provides a central source for digital assets and marketing content, including rich media, to ensure that brands are always correctly and consistently represented. Likewise, the Interwoven Multi-Channel Delivery solution provides a framework for quickly and accurately delivering content across an ever-expanding array of customer channels, including the Web, print, and mobile devices.
Partners and Interwoven Consulting Services Enable Customers to Maximize Investment Interwoven offers a comprehensive partner ecosystem and strategic consulting services designed to help customers of all sizes and in every industry put content to work to drive growth. The company's extensive partner network provides specialized services and consulting to help extend the value of Interwoven solutions for particular industries. In addition, Interwoven's Trusted Advisory Practice (TAP) provides line of business and IT executives with expertise, benchmarks, and best practices to enable customers to create powerful, game-changing content management solutions.
To learn more about the Interwoven partner network please visit http://www.interwoven.com/partners/index.html
To learn more about Interwoven consulting services, please visit http://www.interwoven.com/services/index.html
New Solutions to be Showcased at GearUp 2007 Interwoven customers, partners, and executives will highlight the new solutions at GearUp 2007, the industry's premier event for dialogue on how content management solutions and strategies can drive top-line revenue growth. With over 1,000 expected attendees, the conference will take place April 25 - 27, at the Palace Hotel in San Francisco. To register or learn more about GearUp 2007, please visit www.interwoven.com /gearup
Availability The Interwoven Segmentation and Analytics solution, Interwoven Targeting, and the Interwoven Collaborative Document Management solution will be generally available later this month. The Interwoven Brand Management and Interwoven Multi-Channel Delivery solutions will be generally available in the first half of 2007.
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers...
Summary: ...Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 20,000 developers and over 300 partners enrich...
Summary: ...Airbus, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 20,000 developers and over 300...
Summary: ...chosen Interwoven, including adidas, Airbus, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of...
Summary: ...including adidas, Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and...
Summary: ...Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A...
Summary: ...DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 20,000 developers and over 300 partners enrich and extend...
Summary: ...scalability and flexibility, and was unable to support next-generation online strategies like segmentation and analytics. As such, BT embarked on a strategic initiative to transform its online presence in order to enhance the customer experience, increase online conversion rates, and improve operational...
Summary: ...disjointed publishing processes • High cost of publishing Benefits of Using Autonomy • Achieved brand and messaging consistency across global websites • Empowered content owners with tools and a framework to create, manage and deliver dynamic websites • Increased business agility and operational...
Summary: ...Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A...
Summary: ...adidas, Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case....
Summary: ...Airbus, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Qantas Airways, Tesco, Virgin Mobile, and White & Case. Over 20,000 developers and over 300 partners enrich...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...such as images, audio, and video. With the power of IDOL, rich media assets can be automatically tagged, cataloged, classified for targeting, and transformed for delivery across multiple channels.
...
Summary: ...them to conversion, and develop new target segments based on the results to boost the bottom line. Autonomy Optimost Autonomy Optimost delivers an end-to-end marketing platform for visitor attraction, as well as conversion optimization and segmentation, to efficiently turn prospects into customers. The...
Summary: ...capacity, inject process clarity, minimize operational risks, reduce costs, and ensure regulatory compliance. To learn how Interwoven’s Scrittura Solution Suite can transform your business, visit www.interwoven.com/scrittura. About Interwoven, Inc. Interwoven is a global leader in content management...
Summary: ...customers' minds at ease, as Autonomy will, because customers trust in the brand. Q: Will Autonomy's sales efforts compete with mine? A: You may encounter our direct sales representatives. However, Autonomy's channel-neutral policy allows our sales representatives to work with our partners to close business...
Summary: ...adidas, Airbus, Avaya, Cisco, DLA Piper, the Federal Reserve Bank, FedEx, HSBC, LexisNexis, Microsoft, Samsung, Shell, Samsonite, White & Case, and Yamaha. Over 18,000 developers and over 300 partners enrich and extend Interwoven’s offerings. To learn more about Interwoven, please visit www.interwoven.com....
Summary: ...than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, , Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S....
Summary: ...Autonomy Enterprise Archive Solution. EAS’s advanced rich media capabilities allow for the intelligent archiving of such files as VoIP, voicemail and video conferences for legal preparedness. Analysis of audio traditionally entails a labor and time intensive process with teams of investigators listening...
Summary: ...quarantining and routing information flow to enforce information risk policies • Ensure compliance with federal regulations relating to public communications • Ensure compliance with company policies regarding social media use • Protect and monitor your company’s brand and reputation on social...
Summary: ...Autonomy eDiscovery Service for Audio. POWER PROMOTE PROTECT Autonomy eDiscovery Service for Audio Audio Content – Add Context, Not Cost Keeping pace with the shift in communication paradigms and the explosion of electronic content is a legal challenge addressed, in part, by the amendments to the Federal...
Summary: ...Accounts Payable Overview. and European standards) • Single and multi-page data extraction, including line item details • Customizable rule set development for unique organizational requirements • Automatically reads machine print (OCR), handprint (ICR), barcodes, and more • Multi-voting engines...
Summary: ...indexing of archived video Schedule, customize and manage fetches of patrolled sites such as video sharing and torrent tracking sites Automatic tape processing with EDL Control Automated clipping and segmentation with AutoClip™ Identification and SmartClips™ Real-time information access using Boolean,...
Summary: ...on a regular basis. This can be a time consuming and labor-intensive process due to mismanagement of documents and client-related content. Any documents believed to be missing must be requested from the client, which impacts brand strength as well as ability to provide evidence of document custody and...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Hotels, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Qantas Airways, Tesco, Virgin Mobile, and White & Case. Over 20,000 developers and over 300 partners enrich and extend Interwoven’s offerings. To learn more about Interwoven, please visit www.interwoven.com....
Summary: ...optimal customer experience to increase conversion rates and customer satisfaction. “An enterprise’s reputation — its brand — is never built solely via advertising and promotional activities. It is mainly built through individual interactions at customer touch points.” —Gartner Understanding...
Summary: ...Hotels, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Qantas Airways, Tesco, Virgin Mobile, and White & Case. Over 20,000 developers and over 300 partners enrich and extend Interwoven’s offerings. To learn more about Interwoven, please visit www.interwoven.com....
Summary: ...20 Data/nework management A new dimension in IT service delivery InTechnology Contents Proven strategies for professional services organisations W hen the economy takes a turn for the worse, the fi rst instinct for some organisations is to seize up as well. Pare operations to a minimum, put a hold on...
Summary: ...Best Practices: Optimizing Web Forms - White Paper. For other products, like high-end luxury products, flashing buttons may hinder brand image and not produce the desired effect. Conclusion These are just some of the many elements you can potentially optimize on your web form. Some other elements you...
Summary: ...tool for organizations with multi-repository, multi-OS landscapes. Autonomy’s IDOL platform enables organizations to have a single point of conceptual search and processing for all enterprise information, across operating systems and disparate data repositories, from within SharePoint. While also extending...
Summary: ...technologies from audio segmentation and identification through to automatic speech recognition and understanding. Key Benefits • Reduce manual labor traditionally associated with extracting value from audio assets • Accelerate learning and the security of knowing that valuable corporate assets will...
Summary: ...direction. To the contrary, this white paper delivers explicit advice on the kind of projects that can be embarked upon quickly, that provide a quantifiable and wellestablished return on investment, and that feature a technology framework that supports organization-wide growth and expansion. You can rely...
Summary: ...the operative to deliver the information. The corporate risk from data leakage, either by data thieves, a misplaced computer, virus, or other circumstance, is truly immeasurable. Aside from legal liability and settlement fees, the tarnish to a brand and its perceived trust after a data breach can be damaging...
Summary: ...7 Best Practices for Speech Analytics - White Paper. Autonomy’s customers are quickly moving to Autonomy Explore to process and analyze ALL customer interactions because they can get a more complete view of the customer and overcome channel biases that arise when analyzing a single channel or touchpoint....
Summary: ...must use their finite online advertising dollars to target prospects with the highest likelihood of conversion and optimize their websites to maximize conversion of those high-quality prospects into valuable customers. The exponential growth of data increases the opportunity, but also the complexities...
Summary: ...direction. To the contrary, this guide delivers explicit advice on the kind of projects that can be embarked upon quickly, that provide a quantifiable and well-established return on investment, and that feature a technology framework that supports organization-wide growth and expansion. You can rely on...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
