Anderson Strathern Increases Fee-Earner Efficiency and Effectiveness with Interwoven's Matter-Centric Collaboration Solution
Mid-sized Scottish law firm reclaims 2,200 fee-earning hours and streamlines internal process with Interwoven WorkSite
SUNNYVALE, Calif - February 7, 2007 - Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that Anderson Strathern, a highly rated law firm with four locations in Scotland, has realised significant gains by implementing Interwoven WorkSite®, the leading solution for matter-centric collaboration. Anderson Strathern is using WorkSite firm-wide to increase productivity and provide a more effective means of enforcing policies for security, e-mail retention, compliance, and disaster recovery. Also, WorkSite is enabling a more flexible, mobile work environment, providing staff with easy access to client and work related files from any location.
With over 250 employees in different locations, the firm had no standardised process for storing and managing the growing number of paper files, e-mail messages, and electronic documents related to client matter. Anderson Strathern recognised the need for a centralised, searchable, and collaborative means of managing information. The firm called upon Tikit, an Interwoven Platinum Partner based in London who recommended WorkSite and provided needs analysis, on-site implementation, training and on-going support to solve these challenges.
WorkSite has enabled all of Anderson Strathern's employees to easily collaborate on client matters and allowed the firm to centralise document and e-mail management to deliver superior client service and to reduce the time spent searching for client-related matter. The firm estimates that using WorkSite has saved fee earners over 2,200 hours, worth more than £185 000 in fee-earner hours. WorkSite also enables Anderson Strathern employees to more easily work remotely, allowing the firm to reduce office space overhead.
"We continue to look for ways in which to deliver value to our clients. Worksite enables us to reduce the time spent saving and retrieving documents, which streamlines the administrative processes undertaken by our fee-earners and support staff, and benefits clients by further speeding our response times," said Robin Stimpson, Managing Partner, Anderson Strathern.
With over 1,400 professional services customers worldwide, Interwoven has established itself as the solutions leader for firms seeking to manage documents, e-mails, images, paper, and other client records in an end-to-end client engagement environment.
Said Alan Herd, IT Manager, Anderson Strathern, "From a risk management perspective, WorkSite supports compliance, security, and disaster recovery across all materials. The centralised WorkSite environment creates a single repository for a vast amount of evolving data with detailed version histories, ownership visibility and access rights. It provides our firm with the foundation to move forward with confidence that we are providing the best in client service."
"Firms continue to recognise that successfully empowering their professionals with tools that improve their effectiveness and their ability to serve clients ultimately improves competitiveness and profitability," said Neil Araujo, Interwoven Vice President, Marketing for Professional Services Industry Solutions. "Moving to the electronic matter-file and providing a single point of access to all matter content, including email, is a fundamental step in improving working practices. Firms who take the steps with solutions like WorkSite are realising this shift is achievable and are seeing significant ROI."
About the Interwoven Matter-Centric Collaboration Solution Based on Interwoven WorkSite software, the Interwoven Matter-Centric Collaboration Solution enables lawyers and other professional services practitioners, for the first time, to manage client and matter-related content in the electronic world the way they have done for more than 100 years in the physical world. Users can consolidate documents, records, e-mails, billing, contacts, and all other relevant content for any given client or matter in a single integrated file that is accessible both internally and externally across departments and locations. As a result, Interwoven provides the industry's most complete solution for professional services firms to manage critical content, enhance client and business relationships, enable efficient collaboration over distance, and improve practitioner and staff utilisation.
About Tikit
Tikit (www.tikit.com ) is the UK's leading provider of IT services and software to the legal and accounting industries. Working with 90 of the UK's top law firms and over 250 accountancy organisations, the company offers a full range of IT services and software from networking to knowledge management.
Established in 1994 the company has over 180 staff in offices in London, regionally around the UK and Europe. Working with best of breed partners, Tikit offers innovative and effective IT solutions based on its in-depth knowledge of its clients' marketplaces.
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...technology encourages people to now work in any of the many open spaces and informal meeting areas within the building—and the firm can now fit more fee-earners into a given space. Reducing Risk New policies around security, e-mail retention, compliance and disaster recovery have been much easier to...
Summary: ...hard to find and cumbersome to access n With no definitive, centralized repository for complete client information, the firm faced difficulties with compliance and disaster recovery planning n E-mails weren’t being reliably captured and made available across the firm Benefts of Using Interwoven: n Centralized,...
Summary: ...WorkSite Web will give mobile users access to collaboration WorkSpaces and content KnowledgeSpaces, providing a 360-degree view of the latest information. WorkSite Web also consolidates and manages information from internal or external systems, establishing one location for staff to securely discuss,...
Summary: ...and physical records and give users the tools to search and retrieve across both systems is the main reason we chose Interwoven,” says Mitkowski. The new system moves the frm to a centralized, matter-centric approach across the board. Attorneys, secretaries, and records staff can manage records using...
Summary: ...Interwoven WorkSite powers matter-centric collaboration for OF&P. The Interwoven solution provides integrated document and e-mail management within a single matter-centric environment, making it easy for the frm’s professionals to manage, store, and collaborate effciently around complete matter content....
Summary: ...simple, but has a huge effect.” Reducing Risk VKA no longer had to worry about information being lost through hard drive failures, misplaced paper files, or employee departures; all content is now stored and backed up centrally. “WorkSite has helped us achieve better risk management, disaster recovery...
Summary: ...CIT Case Study. Case Study Industry Financial Services Challenges n Content in shared drives could not be accessed remotely, causing delays and rework n E-mail-based collaboration caused problems with storage, version control, and e-mail management n The lack of a centrally managed repository posed risks...
Summary: ...yet. Matter-centricity with WorkSite 8 the foundation for fast, effcient performance and outstanding client service no matter how large Brodies About Interwoven Interwoven is a global leader in content management solutions. Interwoven’s software and services enable to effectively leverage content to...
Summary: ...at rolling out additional collaboration functions in Interwoven WorkSite. They plan to offer clients 24x7 access to information such as tax returns using Interwoven WorkSite’s Web portal capabilities, which could even help clients become more effcient too. About Interwoven Interwoven, Inc. (NASDAQ:...
Summary: ...partner for the long term Interwoven WorkSite made Leonard, Street and Deinard ’s decision easy. The solution’s matter-centric collaboration model was a perfect match for the frm’s longstanding document management vision. Interwoven’s integrated e-mail management—allowing staff to drag messages...
Summary: ...stature. “I made the strong recommendation to go with Interwoven WorkSite,” says Doug Hafford, Vice President of Consulting Solutions at Afnety. “When you’re going through a major conversion like this, you don’t want to take chances with an unproven solution, and Interwoven is truly best-of-breed...
Summary: ...a challenge to our business. Interwoven WorkSite is so fexible it can grow and scale with the business at low risk.” Elena Blair, Manager Knowledge Systems st Kaplan Interwoven WorkSite has delivered Kaplan Professional with a single, central environment from which to manage its electronic library of...
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Summary: ...productivity with minimal training. Powerful Tools to Organize and Access Your Matters WorkSite stores files in an electronic file folder, called a WorkSpace that is the virtual equivalent of the paper file folder. The WorkSpace is the core element of matter-centric or project-centric collaboration, and—unlike...
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Summary: ...to the previous facility, resulting in a saving of £500,000. Increasing productivity through efficient collaboration Anderson Strathern, a highly rated law firm with four locations in Scotland, needs to keep more than 250 geographically-dispersed employees working together as a unified organisation....
Summary: ...content and functionality into a unified environment, matter centric collaboration with WorkSite establishes a foundation for the most pressing IT challenges facing today’s law firms. Collaboration Competitive pressures and client expectations make it essential for law firms to collaborate effectively...
Summary: ...matter centric collaboration with WorkSite establishes a foundation for the most pressing IT challenges facing today’s legal departments. Collaboration Competitive pressures and client expectations make it essential for legal departments to collaborate effectively across distance, both internally and...
Summary: ...and cross-selling. Improving Productivity The productivity gains offered by matter centric collaboration are pervasive and fundamental, beginning with the time practitioners and their staff save through streamlined access to the full breadth of resources they use in the course of a day. Users access not...
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