Interwoven Further Extends Professional Services Solution Leadership with Coveted Customer 'Implementation of the Year' Awards in Europe
Leading European law firms enhance client service and improve operational efficiencies with Interwoven Engagement/Matter-Centric Collaboration Solution
SUNNYVALE, Calif - March 20, 2006 - Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that its customer Houthoff Buruma, a leading European law firm, and Morningstar Systems, an Interwoven systems integrator partner, won the 'Application of the Year' award from Netherlands-based VIP Magazine. The award was won for Houthoff Buruma's exemplary use of the Interwoven Engagement/Matter-Centric Collaboration solution to enhance client service and improve operational efficiencies across the firm.
This latest accolade follows on the heels of Interwoven's receipt of UK-based Legal Business Magazine's coveted Legal Technology Award in the category of 'Implementation of the Year' for its role in enabling Pinsent Masons, a top UK-based law firm, to successfully consolidate client files in a unified document management system, streamline business processes, and further enhance client service following the earlier merger of the two firms Pinsent and Masons. Together, the two awards strongly support and extend Interwoven's continued technology leadership within the professional services industry.
VIP Magazine is the leading source for news on document management and related technologies in The Netherlands, and 'Application of the Year' awards were given to those companies that garnered the leading vote counts from the magazine's readership.
"Being recognized with these prestigious awards is strong validation of Interwoven's commitment to providing professional services firms with the industry's most robust solution for the management of client files, and for ensuring the best possible client experience," said Neil Araujo, vice president of professional services solutions at Interwoven. "Furthermore, what makes both of these awards an even greater honor is the fact that they were based on the votes of users themselves. It's clear that Interwoven's focus on ease-of-use and modeling technology after the way professional services users actually work, is delivering real benefit to our customers."
With 700 users across five offices internationally, Houthoff Buruma adopted the Interwoven Engagement/Matter-Centric Collaboration Solution, based on Interwoven WorkSite software, to enable lawyers and staff across geographies to easily collaborate, share, and access complete client engagement files. As a result of Morningstar's exemplary implementation of the Interwoven solution, Houthoff Buruma can now ensure that its lawyers and staff have access to the most up-to-date client information 24 hours a day, thereby enhancing the level of service it can provide clients.
"We're honoured to receive this prestigious award and are extremely pleased with the successes we've achieved with the Interwoven Engagement/Matter-Centric Solution," said Willem Verloop, manager ICT at Houthoff Buruma. "The combination of Interwoven's industry-leading technology and Morningstar's implementation expertise has resulted in a single 'core business' solution to help us manage complete client files, improve efficiencies, and ensure we deliver the best possible service to our clients at all times."
René Beulen, director of Morningstar Systems commented: "We're thrilled that our application of Interwoven at Houthoff Buruma has received such an accolade. Interwoven truly delivers market-leading solutions, and we're pleased to work so closely with this valued partner to enable leading professional services organizations like Houthoff Buruma to achieve such a high degree of operational and client success."
After merging in December 2004, Pinsent Masons was faced with the challenge of consolidating client documents, e-mails, and other client content from two different document management systems into a single unified environment. Based on Interwoven's strong reputation within the professional services market, proven ROI, and best-in-class ease-of-use, the decision was made to standardize on Interwoven's Engagement/Matter-Centric Collaboration solution. As a result, in only 60 days, the newly-merged firm was able to successfully consolidate over 6.7 million documents within the Interwoven solution, enabling over 1,000 users across 11 offices to access a central, collaborative document management environment containing all client-related content. The end result has been more rapid and easy access to client information for an optimal client experience.
"When we merged, it was a daunting task to bring all of our client information into one system, but the Interwoven solution enabled us to accomplish this extremely quickly and with ease," said Colin Smith, director of Information Technology at Pinsent Masons. "Now, with Interwoven in place across the entire firm, we can ensure that we provide our clients with the best possible experience since our lawyers and staff can effectively manage the client file throughout its entire lifecycle in one central location. Interwoven is truly deserving of a Legal Technology Award for the high degree of operational efficiency and client satisfaction that they have helped us to achieve."
About the Interwoven Engagement/Matter-Centric Collaboration Solution
Based on Interwoven WorkSite software, the Interwoven Engagement/Matter-Centric Collaboration solution enables professional services practitioners, for the first time, to manage client and matter-related content in the electronic world the way they have done for more than 100 years in the physical world. Users can consolidate documents, records, e-mails, billing, contacts, and all other relevant content for any given client or engagement/matter in a single integrated file that is accessible both internally and externally across departments and locations. As a result, Interwoven is providing the industry's most complete solution for professional services firms to manage critical content, enhance client and business relationships, enable efficient collaboration over distance, and improve practitioner and staff utilization.
About Morningstar Systems Morningstar Systems, specialist in the field of Context Management and Enterprise Content Management, is focused on improving information intensive processes within and between companies. The connection between structured data sources (databases, applications) and unstructured data sources (e-mail, text documents, presentations, etc.) is the main focus. Morningstar developed a number of implementation methods and techniques that are the basis of a new expertise called 'Context Management.' As a certified retailer the company offers high standard applications in the fields of portal construction, document, records, workflow, and knowledge management. Morningstar Systems' clients are active in sectors like petrochemistry, pharmachemistry, financial services and legal. Morningstar Systems was founded in 1996 and is located in Heerlen, (head office: the Netherlands), Amstelveen (the Netherlands), London (UK) and Baltimore (US). Morningstar Systems is Interwoven's Enterprise Partner of the Year 2005. More information: www.morningstarsystems.nl
With deep domain expertise and experience in implementing Interwoven solutions and products, Morningstar Systems provides integration, consulting, and training services for the Interwoven portfolio throughout its offices in the United States, the UK, and The Netherlands. Together, Interwoven and Morningstar Systems have brought the benefits of document management and collaboration to a number of companies in key vertical industries such as professional services and financial services.
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...Tokyo, Utrecht and Washington, D.C. Enhancing Productivity “We can see a strong return on our WorkSite investment in terms of the increased productivity of our lawyers,” says Abu Sheikhah. “Integration with Outlook makes it extremely easy for them to file and access both emails and other types of...
Summary: ...Singapore, Santiago, Sao Paulo, Stockholm, Sydney, Tokyo, Utrecht and Washington, D.C. Additionally, since WorkSite Email Management stores email in a scalable document management system, email is part of a unified engagement, project, or matter file. This reduces the burden on email servers and transforms...
Summary: ...confidentiality of their information.” Next Steps VKA continues to derive additional value from WorkSite. The firm has worked with Morningstar to integrate WorkSite with a newly implemented Interaction CRM system, helping consultants track individuals even as their roles and positions change while maintaining...
Summary: ...of the solution’s strong following, says Barrett. Driving Effciency through Seamless Integration HKMP deployed a complete, fully integrated solution to support virtually all of its professionals’ work within a single environment. An engagement-centric implementation of WorkSite was integrated with...
Summary: ...Management to Achieve Superior Information Management Founded in 1975, Zuckerman Spaeder LLP is a 100-lawyer litigation boutique law frm with clients in the U.S. and abroad. Headquartered in Washington, D.C, the frm also has offces in New York City, Miami, Tampa, Baltimore, and Wilmington, Delaware. Industry...
Summary: ...says Ellingson. On the recommendation of its IT consultants, Hayes Davis opted for Interwoven WorkSite, the matter-centric standard for modern legal document management. The solution was implemented quickly and painlessly—and not a moment too soon; by this time, Worldox was crashing its server several...
Summary: ...and scanned documents, and faxes related to a matter, but it worked in a way that appealed to the lawyers used to living in Outlook,” says Kosminsky. Moving The Matter File Online SJ Berwin implemented WorkSite in December 2005 for 800 people in its London and Brussels locations, with offices in Italy,...
Summary: ...Brodies Case Study. Case Study Industry Legal Implementation Highlights n Intuitive matter-centric navigation and full text search capabilities have cut the time it takes to find specific documents from as much as 30 minutes to a matter of seconds n Improved content organization has greatly simplified...
Summary: ...Frost Brown Todd LLC - case study. The solution is seamlessly integrated into the user’s work practices, allowing professionals to participate and engage in the records process without sacrificing productivity. Usability and User Avareness Increases Adoption and Effectiveness The Autonomy solution’s...
Summary: ...stature. “I made the strong recommendation to go with Interwoven WorkSite,” says Doug Hafford, Vice President of Consulting Solutions at Afnety. “When you’re going through a major conversion like this, you don’t want to take chances with an unproven solution, and Interwoven is truly best-of-breed...
Summary: ...software platform. In addition, IBM Global Services was also a central component of the project, working closely with Fox and her team on the solution’s implementation as well as mentoring and training County employees. Autonomy’s patented parallel development capability, which makes it possible for...
Summary: ...Cardiff Intelligent Documents, the forms processes at First Interstate Bank are now provided in a web-based eforms library accessible to 49 branch locations Uniformity and business and routing rules built into the eforms ensure accuracy and efficiencies throughout the account processing lifecycle. The...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...accessible by Universal Search at the same time. “Autonomy leads by a wide margin. The vendor’s strong search functionality, geographically dispersed data centers, broad message capture options, experience with large deployments, and strong strategy put it at the head of the class” —The Forrester...
Summary: ...reducing risk and improving customer service Corporate counsel face additional pressures with fewer resources With a rising tide of corporate litigation, consolidations, mergers, and some of the century’s most sweeping changes to corporate governance, most corporate legal departments are facing unprecedented...
Summary: ...emails, directly from within Outlook they simply need to select the email, drag it to the proper client folder and they are done. Automatically profile documents as they’re stored Engagement/ matter-centric organizational model Every time the professional saves a new document, files an email, or scans...
Summary: ...lawyers and clients secure, personalized, integrated access to all of their matters, enabling firms to cross sell services and increase revenues and to build stronger, more profitable client relationships. Start small, grow WorkSite’s modular design lets firms configure and deploy a solution tailored...
Summary: ...organizations from a range of markets to take a proactive stance to litigation and compliance by monitoring the use of the information assets that may be subject to discovery. Using Echo it is now possible to protect against the breaching of ‘Chinese walls’ or from IPR strong boxes within an enterprise,...
Summary: ...pressing documentation automation needs. Given our satisfaction and confdence with this product, we are pleased to exercise our option to license Scrittura for other trading areas.” — David Frankel, Sr. Vice President, AIG The Interwoven Scrittura Solution Suite is supported by strong affliations...
Summary: ...from disparate sources (including time and billing, CRM, external news, documents, email, etc.) as well as related data to provide workers with a consolidated 360-degree view of an engagement or project. This helps provide insight into client relationships and increase client retention rates—also helping...
Summary: ...from disparate sources (including time and billing, CRM, external news, documents, email, etc.) as well as related data to provide workers with a consolidated 360-degree view of an engagement or project. This helps provide insight into client relationships and increase client retention rates—also helping...
Summary: ...Meridio 5 0 Release Summary. Records policy is defined at a central site, then “pushed” to other Meridio systems. Meridio fileplan replication provides organizations with an important tool which provides Records Administrator’s with new ways to control the records policy of an enterprise. Page 7...
Summary: ...Web versioning with TeamSite lets you save archived copies of individual assets and entire sites so you can compare, track, or roll back any part of a website. Workflow automation also streamlines archiving—a process that can be extremely labor-intensive. TeamSite works seamlessly with Autonomy Consolidated...
Summary: ...invoke workflow functions right from the WorkSite user interface. The combination provides iManage customers the ability to automate and streamline business processes such as document review and approval, correspondence tracking, accounting engagement workflow, contract management, new client intake or...
Summary: ...Accounts Payable Overview. Distinguishing between where the last page of one invoice ends and the first page of the next one begins can become extremely time-consuming, especially if this sorting is completed manually via separator sheets or barcode applications for identification purposes. In addition,...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...integrated online system, the Interwoven solution for CLDs enables in-house legal departments to make the most efficient possible use of their resources and improve visibility and control while providing the best possible service to their organization. The problem: Corporate Counsel Face Additional Pressures...
Summary: ...Matter Centric Collaboration: A New Foundation for Government Legal Departments. Without an efficient search mechanism, finding and accessing specific content is extremely time-consuming, especially across multiple offices. Costs for storing, copying and transporting paper files throughout a geographically...
Summary: ...Matter Centric Collaboration: A New Foundation for Law Firm IT. White Paper Matter Centric Collaboration: A New Foundation for Law Firm IT Solving Current Needs and Preparing for the Future with Matter Centric Collaboration The matter file is central to a lawyer’s daily activities, serving as both a...
Summary: ...Moving from Paper to Electronic Matter Files with Matter Centric Collaboration: A New Technology Paradigm for a Changing Legal Industry. Executive White Paper Moving from Paper to Electronic Matter Files with Matter Centric Collaboration: A New Technology Paradigm for a Changing Legal Industry Executive...
Summary: ...for firms to respond to several key trends that have reshaped the professional services industry in recent years. These include: ■ Multi-office teams—In order to improve the range and quality of services they provide, as well as to better leverage recently merged and acquired locations, firms now...
Summary: ...workflow could take a few minutes if the inventory is adequate, or weeks if the ordered item cannot be delivered until inventory is replenished. Most business applications are custom implementations of specifc workflows. Custom applications developed to handle workflows often prove inadequate for many...
Summary: ...such as version control, security, check-in/check-out, e-mail management and records retention and destruction. ■ Enables a matter-centric view of content, rather than one that is split among multiple applications. Legal professionals can consolidate documents, records, e-mail, billing, contacts and...
Summary: ...environment. By replacing manual data entry with a highly accurate, automated system based on barcodes and scanners, Records Manager has made it possible for users to quickly locate and recall physical files from either central filing or offsite archive, right from their own PC. This has freed the firm’s...
Summary: ...underpinned (unwittingly) by the assumption that the technicians know and deliver what users need—with minimal or token efforts to engage users before the project is implemented in order to discover the impacts of the proposed changes. Change management must occur at two key stages in an ERM program:...
Summary: ...frm and across multiple content systems. CIOs must keep pace with new demands on their frm’s technology infrastructure, integrate improved RM capabilities into existing systems, improve usability and make the best possible vendor selections in a consolidating RM marketplace. Contextual RM is a new records...
Summary: ...hours engaged in mailbox housekeeping activities. Once archived, all e-mail messages remain highly accessible and searchable to users (subject to Exchange Server security), thus leveraging your investment in e-mail. The EAS archive is extremely secure and e-mail messages are archived in a way that cannot...
Summary: ...more detail for those extreme cases where no data can be muted, helping organizations to ensure an appropriate retention policy is implemented and maintained. Highlights from this update include: • Call centers will need to ensure that an appropriate retention policy is implemented and maintained • Call...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
