Interwoven WorkSite Recognized by Independent Research Firm as "The Best-Kept Secret in Document Management"
Interwoven recognized for proven content-centric solution focus, ease-of-use, integrated collaboration, and deep integration with Microsoft
SUNNYVALE, Calif - February 13, 2006 - Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that Forrester Research has recognized Interwoven WorkSite as the "Best Kept Secret in Document Management" in a recently-released report.[1] In the report, Forrester states that Interwoven's WorkSite document management (DM) offering "should be considered in any enterprise DM evaluation," highlighting Interwoven's key strengths including: providing content-centric solutions for specific vertical markets and business processes, ease-of-use, integrated collaboration, and deep integration with Microsoft desktop applications.
Currently, over 2,000 organizations worldwide rely on Interwoven DM to address key document management, records management, e-mail management, and collaboration processes in a single unified environment. Current customers include: ABN Amro; Aon; Bear Stearns; Bell Canada; Blue Cross Blue Shield of Massachusetts; Chungwa Telecom; City of Baltimore; Department of Homeland Security; Dolby Laboratories; DuPont; eBay; Eisner; Frank, Rimerman & Co; Freshfields Bruckhaus Deringer; HealthSouth; John Hancock Mutual Life Insurance; Kronos; Masonite; PalmSource; Rothschild; Xchanging; and many more.
Forrester cites the ease-of-use of Interwoven WorkSite as a key contributing factor to its position as one of the industry's best DM offerings for enterprise-wide deployments. According to Forrester, Interwoven "excels at ease-of-use for both users and desktop administrators," greatly helping to improve end user adoption across the enterprise. Additionally, Forrester highlights Interwoven's tight integration with Microsoft Office applications such as Outlook, Word, and Excel, as key to the broad adoption of WorkSite by both business users and IT since users can easily access content in Interwoven WorkSite directly from within the applications in which they spend most of their time.
Interwoven is also recognized by Forrester as providing organizations with a "powerful combination of document management and team collaboration capabilities." Unlike other DM systems that focus on the basic management and retention of documents, Interwoven DM offers robust, integrated collaboration functionality including sophisticated workflows, enabling the automatic routing of documents to appropriate business users, so even geographically-dispersed teams can easily collaborate on shared documents. According to Forrester, "WorkSite also offers comprehensive security features to enable extranet collaboration and document sharing."
Based on Interwoven's leading DM technology innovation, Forrester offers a recommendation to organizations to consider Interwoven WorkSite as a top choice for enterprise DM deployments: "Enterprises evaluating DM products with a strong emphasis on usability, desktop integration, workflow, collaborative workspaces, and out-of-the-box content-centric apps should give Interwoven a close look."
One enterprise that is already achieving clear value from Interwoven DM is Xchanging, a leading business processing services provider to the London insurance market. Xchanging adopted Interwoven to electronically manage the claims processed by the London insurance market, in which more than 40,000 insurance professionals work. Xchanging is leveraging Interwoven DM to provide insurers and brokers with a Market Repository in which workspaces are created for each risk in which they can directly store, share, manage, and access claims information. The streamlined process is expected to reduce the cost of processing claims, which requires multiple people and organizations to share documentation. Additionally, the approach provides secure, controlled access at all times throughout the claims process, and after.
"For such a complex and large scale document management project, we not only needed a robust and highly-scalable document management system, but one that is easy to use, so our customers have the best possible experience when accessing their information," said Eddie Balsom repository manager at Xchanging. "Interwoven WorkSite was the only system with the scalability, ease-of-use, and robust collaboration features to enable us to successfully achieve our objectives, and provide us with the foundation we need to expand over time. Claims is the first step in our use of the Market Repository."
Interwoven's strategy is to develop and deliver deep domain ECM solutions that are easy to implement, empower both business users and IT, and solve specific business process challenges, such as those related to document-intensive processes. Recognizing Interwoven for its proven success in delivering on its content-centric solution strategy, Forrester writes that "with WorkSite as the foundation, Interwoven offers burgeoning content-centric applications targeted at diverse user groups in vertical markets." Today, Interwoven offers a number of highly-targeted content-centric solutions based on its proven DM technology to facilitate team-based collaboration on document-related processes including new product launches, proposal and contract development, claims and accounts payable processing, corporate legal matters, general project management, and much more. Interwoven currently offers the following content-centric DM solutions:
Deal Management-The Interwoven Deal Management solution is a collaborative application to manage proposals, contracts, negotiations, deal processes, and all forms of communications, including e-mail, to keep extended functional teams on the same page around an account, ultimately decreasing deal closing time.
Contract Management-The Interwoven Contract Management solution delivers a unique approach to helping Corporate Legal, Finance, Human Resources, Sales & Marketing, and numerous other departments across the enterprise create, collaborate, and manage their contracts in a controlled and highly secure environment. The solution enables the management of all content and communications related to a contract, including e-mail.
Document Management for Corporate Legal Departments-The Interwoven Document Management for Corporate Legal Departments solution provides an easy and cost-effective way for attorneys to manage matter files electronically, streamline Board of Directors communication, manage e-mail as part of matter files, improve contract management, and consolidate work product received from outside counsel.
Matter-Centric Collaboration for Law Firms-Interwoven's Matter-Centric Collaboration (MCC) solution for law firms is based on a unique user-centric design which, for the first time, enables professional services practitioners to manage client and matter-related content in the electronic world the way they have done for more than 100 years in the physical world. Legal professionals can consolidate documents, records, e-mails, billing, contacts, and all other relevant content for any given client or matter in a single integrated file that is accessible both internally and externally across departments and locations.
Electronic Content Management for Accounting Firms-The Interwoven Electronic Content Management solution enables accounting firms to easily and efficiently create and manage complete client engagement files-including electronic documents, scanned paper documents, e-mails, and records-in one central Web-based system. As a result, firms can expedite client service, maintain financial growth, and retain talent.
"Interwoven's strong document management success continues to be driven by our focus on best-in-class usability and by providing targeted solutions that closely map to key document-centric challenges faced by departments and industries," said Bill Seawick, chief marketing officer at Interwoven. "For our many current document management customers, the business benefits of WorkSite highlighted by Forrester should resonate well with their own experiences, and we look forward to the opportunity to continue delivering such strong ROI to a growing number of enterprises. As we continue to extend our capabilities, Interwoven's focus will remain on bringing to market robust, easy-to-use solutions that these organizations can put into place for immediate value."
For more information on why leading enterprises are choosing Interwoven document management, please register for a webcast hosted by Forrester Research and Interwoven on Thursday, March 2nd at 9 am Pacific. To register for the webcast and download a copy of the full report, please go to: www.interwoven.com/events/online/cdm_new/cdm_forrester_bks_landing.html
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...WorkSite is also used to capture, file, and distribute incoming faxes. “When a fax comes in, it is filed in the correct location and a link is sent automatically to the recipient. Knowledge management (KM) has been a priority for S. Horowitz from the beginning of its DM experience, and Interwoven has...
Summary: ...content strategy.With 150 lawyers and 270 total users—and more than documents in its WorkSite repository—the frm isn’t fnished growing yet. Matter-centricity with WorkSite 8 the foundation for fast, effcient performance and outstanding client service no matter how large Brodies About Interwoven...
Summary: ...Interwoven WorkSite powers collaborative document management in practice areas and internal departments throughout EKS&H. Engagement-centric workspaces aid collaboration among team members in any location, while practice group and industry-specific workspaces support knowledge management.
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Summary: ...workspace templates n Improved efficiency and productivity through faster, more reliable document access and work product re-use n Enhanced competitiveness with larger firms through collaboration and ethical wall capabilities Implementing matter-centric DM “the right way” Although OF&P was starting...
Summary: ...provide a scalable platform for further growth, the firm needed a truly enterprise-class information management infrastructure. “We had been using Lotus Notes, but knew we needed more robust, complete document management (DM) capabilities moving forward,” explains Karen Lofts, the firm’s practice...
Summary: ...at every stage of an engagement. When a ne engagement is added to the frm’s practice management system, a workspace is automatically created in WorkSite based on the appropriate engagement type, including both content folders and workflow tasks. A CaseWare fle is created and stored within WorkSite,...
Summary: ...Brown Rudnick Case Study. WorkSite Web will give mobile users access to collaboration WorkSpaces and content KnowledgeSpaces, providing a 360-degree view of the latest information. WorkSite Web also consolidates and manages information from internal or external systems, establishing one location for staff...
Summary: ...Eisner Case Study. And by securing all materials within a workspace, the frm has established a complete audit trail that captures all internal and client content in a searchable repository. Accountants in Eisner’s Litigation Support Services group use WorkSite to share knowledge and make client documents...
Summary: ...of standardisation and flexibility; users in any location can intuitively navigate WorkSpaces frm-wide, while individual work groups beneft from WorkSpaces tailored to their needs. WorkSite’s robust core document management capabilities have been extended by Phoenix to meet Drivers Jonas’s specifc...
Summary: ...Wolf Block Case Study. The frm also plans to integrate its Elite time-and-billing system with WorkSite and Active Directory. This integration will automate workspace creation, so that the system automatically creates a new workspace whenever the frm initiates a new client matter. “There are so many...
Summary: ...instability issue, WorkSite helps us respond better because of the effciencies made possible by the solution’s superior functionality.” Knowledge management—all in a day’s work The matter-centric environment provided by Interwoven WorkSite makes it simple for Hayes Davis users to collaborate effectively...
Summary: ...aiding risk management and e-discovery. WorkSite’s GroupWise module for e-mail integration makes it simple for users to fle and manage e-mails within the same unifed DM environment. “Our frm does a lot of legal malpractice defense work, so we’re quite familiar with the challenges of e-discovery,...
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Summary: ...else, critical content is captured and made available right away. Unlike other document management solutions, WorkSite offers this desktop and browser access without the need to maintain and synchronize multiple databases. WorkSite streamlines document filing by virtually eliminating manually completed...
Summary: ...productivity with minimal training. Powerful Tools to Organize and Access Your Matters WorkSite stores files in an electronic file folder, called a WorkSpace that is the virtual equivalent of the paper file folder. The WorkSpace is the core element of matter-centric or project-centric collaboration, and—unlike...
Summary: ...eliminating the manual processes that have created user resistance and hindered organization-wide adoption with legacy systems, WorkSite provides a quantum leap forward in usability, adoption and automation. Core Document Management Features:
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Summary: ...iManage Records Manager - Autonomy Product Brief. File and Schedule Documents and Email with WorkSite Integration iManage RecordsManager integrates with WorkSite, the leading document management and collaboration platform for the professional services industry, to provide complete management of the matter/...
Summary: ...workspaces for managing internal projects in IT, and secure management portals for firm administration. Interwoven meets the challenges accounting firms face. In use at more than 1,300 professional services firms, Interwoven WorkSite is robust enough for big-four firms, but easy enough for use by firms...
Summary: ...documents accessed via the LAN and documents accessed via the WAN. The iManage WorkSite Server provides a foundation on which to run WorkSite applications, including document management, collaboration, portal access, knowledge management, workflow, and business process automation. The multi-tiered architecture...
Summary: ...Autonomy WorkSite, Intelligent Content Management - Autonomy Product Brief. The hosted model allows internal and external resources, as well as third-party service providers, to collaborate on a single set of data in the cloud, eliminating the need to proliferate multiple copies of content or perform...
Summary: ...Autonomy iManage Solutions for Professional Services Firms. Simply ‘Save As’ and get instant access to the WorkSite client folder. Simple to use email management WorkSite drag-and-drop access from within Microsoft Outlook or Lotus Notes The fee earner now needs to file a substantial number of client...
Summary: ...can be assigned to documents, e-mail, and virtual workspaces, helping to effectively enforce document retention and disposition policies. To ensure widespread adoption and use with minimal training, WorkSite is tightly integrated with word processing, spreadsheet, presentation, imaging, and e-mail applications....
Summary: ...with a user experience tailored to their specific working practices. Law firms need technology that compels user adoption as a means to infuence users to comply with important firm policy. To ensure user adoption, the policies necessary to protect the firm and mitigate risk must also be easy for the individual...
Summary: ...for all types of content related to a matter. Correspondence, pleadings, depositions, precedents, board records, scanned images, and more are organized in virtual file folders called WorkSpaces. Authorized users can access WorkSpaces via an intranet, extranet, mobile device, desktop, or Web, eliminating...
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Summary: ...management will play an essential role in meeting these challenges and establishing a foundation for future competitiveness. For firms that have yet to implement DM, the time has come to make this a key strategic priority. The most effective DM initiatives will be those that directly address a firm’s...
Summary: ...Matter Centric Collaboration: A New Foundation for Government Legal Departments. In a traditional DM system, navigating through all this information can be extremely time consuming. What is needed is a user interface that delivers only the information that is relevant to each user without making them...
Summary: ...Matter Centric Collaboration: A New Foundation for Law Firm IT. In addition, existing information from systems elsewhere in the firm such as time and billing and accounting can now be accessed and put to use by attorneys, unlocking the potential utility of this data for end users. Matter centric collaboration...
Summary: ...for physical fles. The introduction of RM functionality into familiar interfaces makes adoption painless with minimal training; similarly, a matter centric approach maps closely to their own work processes for intuitive use. A high level of automation facilitates usability while reducing the potential...
Summary: ...the foundation for electronic records management. Powerful User Interface The key to the success of any system is full and effective user adoption. Interwoven® WorkSite, offers a set of desktop and Web clients tailored to the needs and preferences of different user types that make matter centric collaboration...
Summary: ...activities pertaining to each matter or project. ECM enables “matter centric” management in which all the documents pertaining to a matter or project, regardless of type, are consolidated within the same folder or WorkSpace.
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Summary: ...healthcare organization lies a set of critical processes upon which the business is utterly dependent. These include processes such as patient and insurance enrollments, medical trials records, hospital administrative functions, procurement processing, HR forms and insurance claims processing—most of...
Summary: ...foundation of control and documentation provided by the Interwoven solution will ensure non-disruptive, evolutionary adaptation and continued compliance with both governmental requirements and industry best practices. About Interwoven Interwoven, Inc, provider of Enterprise Content Management (ECM) solutions...
Summary: ...business users to create and maintain document templates rather than relying on developers—which started with our adoption of Microsoft Word as a base product— is now complete, with the addition of a business logic scripting language that is directly usable from within Word. Amongst other features,...
Summary: ...presents better visibility from the law firms to their clients. Productivity and Mobility Even most robust application has dubious value if it is difficult to use. Among ECM systems, Interwoven’s WorkSite is well known for its ease of use. To ensure widespread adoption and use, WorkSite is tightly integrated...
Summary: ...contact center managers and interactive marketers take immediate and strategic action that responds to specific sentiments, behaviors, or competitive offers in order to drive targeted and relevant customer experiences across all touchpoints. Autonomy Enterprise Speech Analytics 3 Meaning based technology...
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