Interwoven Receives "Partnership in Excellence" Award from Customer First National of Nebraska for Enabling It to Enhance Customer Experience through Greater Brand Consistency
Leading Bank Holding Company Honors Interwoven for its Role in Improving the Quality and Consistency of Content across Customer Touch Points Including More Than 70 Web sites and 90 Banking Locations
SUNNYVALE, Calif. - February 6, 2006 - nterwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that it has been recognized with a "Partnership in Excellence" award by its customer First National of Nebraska, reinforcing Interwoven's dedication to helping its customers meet their key business objectives, including improving customer experience across all customer touch points. The award comes in recognition of Interwoven's role in helping First National achieve its goal of delivering an enhanced customer experience through the delivery of more timely online content and greater brand consistency across more than 70 Web sites and over 90 banking locations.
Interwoven is focused on providing targeted ECM solutions that help companies across industries, including financial services, solve specific business process challenges such as improving customer experience. With Interwoven solutions, leading companies like First National can deliver an enhanced customer experience through increased brand consistency across all customer touch points; greater content personalization; improved customer self-service; and more.
Prior to working with Interwoven, First National of Nebraska had difficulty maintaining Web site content consistency across their 70 sites that service banking locations throughout the Midwestern United States. Banks in the First National family were hampered in providing customers with up-to-date content, in part because of the need to channel Web content change requests through a central IT organization. Time-consuming and error-prone manual publishing processes also exposed the bank to the possibility of Web content updates not being deployed to the right Web servers at the right time, leading to both an inconsistent customer experience and the risk of regulatory non-compliance.
Following a rigorously competitive selection process, First National chose the Interwoven Web Content Management (WCM) and Content Provisioning solutions because of Interwoven's established ECM leadership within the financial services sector, industry-leading ease-of-use, and Interwoven's ability to scale to meet the bank's needs over time. The Interwoven WCM solution has enabled each First National member bank to manage its own Web content within the context of a unified WCM environment. Business users in each banking location can create, edit, and manage their own Web content without IT assistance and with little or no training required. As a result, rather than being updated only once or twice per week, Web content remains fresh and current at all times, enhancing the customer experience each bank provides while ensuring full brand compliance across all member banks.
Further, the Interwoven Content Provisioning solution is enabling the bank to more effectively provide customers with a consistent online experience, while also mitigating regulatory non-compliance issues. The Interwoven Content Provisioning solution, powered by Interwoven OpenDeploy software, provides First National's IT department with a standardized production release process, enabling reliable, uniform, and auditable content deployment across all member bank Web sites.
"Interwoven makes it possible for our banks to provide a timely, personalized customer experience while still maintaining centralized control over brand integrity and look and feel," said Renee McGuire, vice president of Enterprise Delivery for First National. "Interwoven deserves this recognition for partnering with us to bring efficiency and consistency to our web content development and publishing processes."
"Providing a consistent, high-quality customer experience is increasingly critical in today's consumer-driven markets," said Bill Seawick, chief marketing officer for Interwoven. "We're honored to accept this award from First National as validation of our commitment to helping enterprises meet their key business objectives."
Interwoven received the "Partnership in Excellence" award at First National's Partnership in Excellence awards banquet held in Omaha, Nebraska on January 26, 2006.
About Interwoven ECM Solutions
Interwoven Web Content Management is based on Interwoven TeamSite software, the industry's most advanced content management software that enables organizations to manage mission-critical information and gain competitive advantage through the deployment of applications such as internally-facing intranets and employee portals, and external sites such as public Web sites, dealer portals, and extranets. The Interwoven Content Provisioning solution standardizes the way code and content changes are aggregated, synchronized, and deployed throughout testing, staging, and production environments. By streamlining this previously resource-intensive process, the Interwoven solution is empowering IT Operations to slash provisioning costs by an average of 40 percent, bring new revenue-generating applications to market more quickly, and meet key compliance requirements.
About First National
First National of Nebraska is one of the largest bank holding companies headquartered west of the Mississippi River. First National and its affiliates have $16 billion in managed assets and over 7,000 employees located across the United States. Primary banking offices are located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.
About Interwoven
Interwoven, Inc. (NASDAQ: IWOV) is a global leader in content management solutions. Interwoven's software and services enable organizations to maximize online business performance and organize, find, and govern business content. Interwoven solutions unlock the value of content by delivering the right content to the right person in the right context at the right time. Over 4,700 of the world's leading companies, professional services firms, and governments have chosen Interwoven, including Airbus, Amnesty International USA, Avaya, BT, Cisco, Citi, Delta Air Lines, DLA Piper, FedEx, Grant Thornton, Hilton Hotels, HKMP LLP, Hong Kong Trade and Development Council, HSBC, LexisNexis, MasterCard, Microsoft, Samsung, Shell, Sky Italia, Qantas Airways, Tesco, Virgin Mobile, and White & Case. A community of over 25,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.
Summary: ...with customers, employees, and business partners • Branding discrepancies across regions • Lengthy time-to-market for content • Complex, disjointed publishing processes • High cost of publishing Benefits of Using Autonomy • Achieved brand and messaging consistency across global websites • Empowered...
Summary: ...care networks as well as 37,000 individual members. Through its advocacy activities, the AHA ensures members’ perspectives are addressed in national health policy development, regulatory debates, and judicial matters. The AHA also serves members by providing extensive resources, such as educational...
Summary: ...Consistency • Security “Autonomy has provided us with a best-of-breed, end-to-end solution that allows us to control and secure the way our brand is utilized by our National Sales Organizations, whether in a product release or on one of our micro sites. The objective has been to give our hard-pressed...
Summary: ...tool and collaborative environment. “By re-engineering the website, making it more clear and focused, we could improve our own image and strengthen our brand identity, making the site more reliable for our stakeholders,” explains Rousseau. With more than 50,000 public pages and 100 sub-sites to manage,...
Summary: ...Virgin Mobile Transforms Its Online Business for Speed, Relevancy and Impact with Autonomy - case study. PROMOTE POWER PROTECT Virgin Mobile Transforms Its Online Business for Speed, Relevancy and Impact with Autonomy Virgin Mobile resells mobile network operators’ airtime under its own brand, and differentiates...
Summary: ...The Auditor-General, assisted by the ANAO, is responsible for undertaking audits of the fnancial statements and performance of Australian Government public sector agencies and entities. Through the delivery of an integrated range of high quality audit products that are timely, cost-effective and consistent...
Summary: ...and other compliance mandates • Win numerous honors as one of the top IT innovators in healthcare, for the quality and timeliness of the its website “The Autonomy CAP Solution allows us to keep our entire web architecture synchronized, fresh and personalized—and fully backed up for disaster recovery—while...
Summary: ...a merger of the two largest publicly quoted banks in the Netherlands, ABN and AMRO Bank. Today the ABN AMRO group comprises over 3000 branches in more than 60 countries with total assets of EUR 623,8 billion. The bank's global strategic business units are consumer and commercial clients, wholesale and...
Summary: ...timely and more accurate. It has also made us more stable—we have a constant stream of work coming into the center. We’ve also referred other departments at the University of Nevada, Reno to Scantron to see if they could use TeleForm.” The Center for Applied Research results include: • Purchase...
Summary: ...tool in cross-border investigations to ensure effective information sharing and the provision of mutual aid between forces across the country. New government regulations on intelligence handling and vetting set by the Bichard enquiry meant that the South Yorkshire Police Force faced fresh challenges in...
Summary: ...Intermec - Case Study. New regional sites are now being launched for countries including Germany, France, the United Kingdom, Spain, Italy, Brazil, China, Singapore, Mexico, Australia, Belgium, Sweden, and Canada. “Brand consistency is a big focus for our company,” says Lindkvist. “Funneling all...
Summary: ...delivering a more consistent experience for our customers while radically speeding time-to-web for promotions and other content,” says Farnsworth. “Instead of waiting for weekly updates, we make changes as often as twice daily, and a given change can go live in half a day as needed.” As BT continues...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...website and campaign effectiveness, product and brand sentment, and competitive standing. Create optimized multichannel experiences Providing consistent and targeted customer experiences across multiple channels is key to establishing customer loyalty and strengthening your brand. This can prove challenging...
Summary: ...Regulatory Authority) issued FINRA Regulatory Notice 10-06 in January, 2010, which requires member firms to supervise and archive content posted to social media for business purposes. The Food and Drug Administration (FDA), Federal Trade Commission (FTC), and the National Futures Association (NFA) are...
Summary: ...problems facing organizations in the current competitive and increasing legislative business environment. Firstly, it addresses the need to make businesses more effective through the provision of an advanced collaborative working environment which gives users immediate and accurate access to the information...
Summary: ...members in more than 200 countries, with executives from all Fortune 500 companies as members. Additionally, LinkedIn is adding deep Twitter integration as well as a plug-in for Microsoft Outlook. More than 122 million monthly active users in 29 regions and 15 languages. More than two billion videos viewed...
Summary: ...of email, documents or audio recordings instead of relying solely on metadata. Organizations that operate across national borders need the ability to process and review data in any language, without having to rely on costly and time consuming manual translations. Autonomy’s software is completely language...
Summary: ...its partnership with Meridio, Microsoft® can offer a comprehensive web-based portal environment to support collaboration, document management and records management. This environment is SharePoint™ Portal Server, and its records management component, Meridio, already has the approval of The National...
Summary: ...You can seamlessly access any content in the Virage MediaBin repository from within any interface, including InDesign, Illustrator, Final Cut, SharePoint, and web content management systems, such as Autonomy’s own TeamSite. As you work to maintain brand consistency across markets, initiatives, and departments,...
Summary: ...member has filed a joint email. · Improved Project Management – Emails stored and searchable within WorkSite provide a complete context to past decisions and current status which reduces employee ramp up speed, decreases internal correspondence and encourages consistency among the project team. www.autonomy.com...
Summary: ...is unable to take action. Autonomy TeleForm automatically captures, classifies and extracts information from paper and electronic documents using powerful recognition technologies, creating accurate processready content in real-time. By eliminating time-consuming manual document sorting and data entry,...
Summary: ...IDOL Eduction Product Brief. <<date>> <<name>> <<nationality>> <<time>> <<relationship>> <<place>> - landing craft is called “Eagle” In this example, IDOL understands that the term “Eagle” doesn’t relate to a bird, but to the landing craft, and that “Neil Armstrong” is the name of an astronaut....
Summary: ...business decisions, corporate expertise is retained rather than lost and new business opportunities are uncovered. Taxonomies are also a proven and effective way of organizing content to meet the unique needs of different groups of users or to achieve specific business objectives. Autonomy Taxonomies...
Summary: ...types, streamlining compliance while reducing costs and mitigating operational risk. Today, 70% of the top global dealers and investment managers rely on Autonomy GCM solutions to transact billions of dollars in derivatives every day. • Autonomy GCM enables capital markets operations to cost-effectively...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...or securities business Modernize & strengthen the national market system for equity securities. Establish a single market & regulatory regime across the 27 member states of the EU. Ensure more efficient & timely processing and settlement of institutional trades. Retain records regarding transactions,...
Summary: ...agreement, but the last electronic version, ignoring actual signatures and late comments. Protect Your Company by Providing Better Advice Since no matter consists of only a single document, an ECM system allows lawyers and clients to manage multiple, related documents in a single folder. In addition,...
Summary: ...with discovery of electronically stored information often result in settlements driven more by the cost of litigation than the actual merits of the case.5 In the absence of uniform national standards, “disparate local rules” emerged and a body of case law on discovery into electronically stored information...
Summary: ...archiving solutions and other complementary technologies, such as Enterprise Content Management (ECM) systems and Records Management (RM) solutions. While some vendors have advocated that all content (including email) be ultimately migrated to a single repository (usually based on their existing ECM product),...
Summary: ...Excelling in online marketing - white paper. Business white paper Excelling in online marketing How to effectively attract and convert the best prospects 2 Table of contents 3 The power of online marketing 3 The online advertising revolution 3 The only constant is change 4 Big data, big poblems 4 The...
Summary: ...single largest influencer on buying decisions. With the emergence of smartphones, laptops, tablets, or social media, consumers have more ways to connect with brands than ever before. And they have higher expectations on how brands communicate with them. To truly engage and satisfy customers, you must...
Summary: ...Achieving Compliance and Governance in IT Operations - Sarbanes-Oxley Regulations (ITIL, COSO, CobiT). ■ Application accuracy and integrity Synchronized aggregation and deployment of application assets ensures application consistency across distributed environments. The Interwoven solution captures...
Summary: ...as possible to ensure that the non-conformance should not happen if correct procedures are followed. An enterprise-wide document and records management system makes it much easier to address compliance legislation that involves the provision of correct and timely information. Page 15 of 23 Sharing of...
Summary: ...Autonomy Whitepaper - Performance and Scalability. IDOL’s modular design takes advantage of multi-threading processes and multiplexing sockets to enable the provision of a stable, high performance, high-capacity and scalable platform for content exploitation whatever the information challenge. Linear...
Summary: ...of government records are now produced electronically and need to be both stored securely and made accessible. In November 2006, The National Archives Global Search received the Information Industry’s Best User Experience Award 2006, a prestigious recognition that endorses the high level of the user...
Summary: ...Responsible Information Management: Ensuring Data Privacy in the Enterprise. This threat of losing personal data has put both businesses and consumers on high alert and begging for better practices and more effective technology for curbing this growing problem. The Corporate Responsibility Safeguarding...
Summary: ...those not in a union, may find protections under the National Labor Relations Act (NLRA)28 for some activities conducted on social media sites. In this case, the National Labor Relations Board brought a suit against American Medical Response of Connecticut after they terminated one of their employees....
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
