AUTONOMY UPGRADES IDOL MOBILE, BRINGING PERSONALIZED RETRIEVAL AND INFORMATION DELIVERY TO MILLIONS OF HANDSETS WORLDWIDE
Enhanced functionality set brings the power of IDOL technology to mobile users for advanced personal search and customized information delivery
Cambridge, England and San Francisco, CA August 15, 2005 - Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in information infrastructure software for the enterprise, today brought a new level of innovation to mobile search, launching an upgrade to its existing mobile search technology, IDOL Mobile. IDOL Mobile brings the power of Autonomy's enterprise technology to wireless devises, providing the core technology that allows some of the world's most innovative mobile telecommunication carriers to deliver targeted multimedia content ranging from videos and ring tones to e-commerce product suggestions to consumers on the move. The technology further supports an increasingly mobile workforce, by allowing corporate users to search and access corporate information from their handheld devices.
IDOL Mobile, which is already used by some of the largest mobile telecommunications providers in the world, including Hutchison 3G, the world's largest 3G network, who have rolled out IDOL Mobile to users across Europe, enables telecommunications providers to continuously reach out to subscribers with highly relevant, tailor made multimedia content including video files, ring tones, games, news, e-commerce suggestions and web pages specifically repurposed for mobile screens. The enterprise equally benefits from IDOL Mobile, by offering its workforce a fast gateway to internal and external information from their mobile handsets. The technology keeps employees abreast of the latest news and developments even if they are away from the office or do not have access to a computer. IDOL Mobile's advanced ability to understand the interests of individual users and to automatically deliver tailored content directly to their mobile phones makes the technology a powerful tool for organizations in any sector. This latest upgrade to IDOL Mobile extends the functionality already available to tens of thousands of subscribers, enhancing the retrieval and information delivery functions so that mobile users can now access over 300 file formats from their wireless device.
In addition, today's upgrade offers network providers a new way to engage with their customers by providing the technology that enables providers to profile the way users interact with information on the handset in order to deliver targeted shopping and advertising suggestions to individual handsets. As demand for high quality, technologically sophisticated handsets with increased storage capacity has risen and availability of GPRS services has increased, IDOL Mobile assists mobile telecommunications providers in their goal of differentiating their services and providing consumers with the very latest products in order to generate new revenue streams and maintain customer loyalty. IDOL Mobile takes mobile technology into a new era, making Autonomy's enterprise class personalized search available to millions of consumers at the click of a button.
"Mobile search is a hard problem to solve," said Sue Feldman, IDC's VP for Content Technologies. "With small screens and limited interactivity, mobile users don't want extraneous information delivered to them. There is no doubt that targeted messages and personalized search will drive new revenue for mobile etailers. This trend cuts both ways, providing more pertinent information to users who are trying to avoid spam, and giving etailers pinpoint marketing that will increase the click-through rate to drive new sales."
The launch of IDOL Mobile continues Autonomy's long heritage of providing highly innovative software for mobile telecommunications carriers and takes Autonomy's mobile technology into the next generation. With a strong profile in the mobile telecommunications market and a customer list including some of the largest operators in the world, such as Nokia, Vodafone, Hutchison 3G, Sprint, Ericsson, Telecom Italia and Tiscali Autonomy's IDOL technology has achieved significant market penetration as numerous top telecommunications providers have made Autonomy an integral part of their strategy. The latest release of IDOL Mobile provides the core technological capacity that will help mobile telecommunications carriers drive revenues and increase profitability by augmenting their existing portfolio of innovative services to customers.
"Following a number of successful implementations of IDOL Mobile throughout Europe, today's update reaffirms Autonomy's position in mobile data retrieval and delivery," said Dr Mike Lynch, CEO, Autonomy. "The sheer volume of information we each interact with on a daily basis has increased dramatically over the last few years; IDOL Mobile offers a proactive solution, delivering highly personalized content, even multimedia files such as video and audio content, straight to end users wherever they are. By understanding end users' information needs, personalizing, customizing, summarizing and delivering content to users on the fly, IDOL Mobile provides the connection between end users and mobile telecommunications providers. Today's update demonstrates Autonomy's continuing commitment to innovation as we launch an enhanced service developed specifically in response to new challenges and opportunities which have developed in the mobile telecommunications market since Autonomy became the first company to offer mobile retrieval capabilities some years ago."
About Autonomy
Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for the enterprise. Autonomy's technology powers applications dependent upon unstructured information including call center, customer relationship management, knowledge management, enterprise portals, enterprise resource planning, online publishing and security applications.
Autonomy's customer base comprises more than 1,000 global companies and organizations including, among others, BAE Systems, Ford, Ericsson, Shell, Nestle, AOL, BBC, Reuters, Hutchison 3G, Royal Sun Alliance, Sun Microsystems, Philips, Boeing, Schneider Electric, Coca Cola, GlaxoSmithKline, Citigroup, ABN AMRO, Deutsche Bank, Nomura, the New York Stock Exchange, Daimler Chrysler, Kraft Foods, Lloyds TSB, the U.S. Department of Homeland Security, the U.S. Securities and Exchange Commission, NASA and the U.S. Department of Energy. Strategic reseller and OEM partners include leading companies such as BEA, Business Objects, Citrix, EDS, IBM Global Services, Novell, Veritas, Vignette, Supportsoft and Sybase. The company has offices worldwide.
The Autonomy Group includes: Aungate, a leader in technology for Real-Time Enterprise Governance; Virage, a leading provider of rich media communication and content management software; and etalk, a leading provider of enterprise-class contact center products.
For more information, please contact:
Charlotte Herbert
Autonomy Corporation plc
+44 (0) 1223 448 000
+1 415 243 9955
charlotteh@autonomy.com
Summary: ...Leveraging Autonomy’s technology and expert managed services, EarthLink ran a series of multivariable tests on its myEarthLink portal, search box, search results page, and domain match pages. The amount of development required to launch the tests was minimal, allowing EarthLink to get up and running...
Summary: ...to become a strong and strategic telecommunications player within the Asia-Pacific region. Optus Success with Microsearch and Autonomy an HP Company At a glance Industry Telecommunications Business name Optus Headquarters Australia Website: www.optus.com.au Microsearch Portlets Autonomy IDOL Platform...
Summary: ...the contribution, management and delivery of content across the full spectrum of Avaya’s business environment. Consolidating its many extranets and intranets, Avaya implemented Autonomy’s solution to launch a unified, global enterprise extranet capable of providing personalized views for employees...
Summary: ...Virgin Mobile’s outdated web infrastructure made this kind of premium experience almost impossible to deliver. Complex workflows and hardcoded development meant that any change to the public website, from minor copy changes to new product launches, took 4–6 weeks to execute, undermining the speed...
Summary: ...and performance that Osborne Clarke needed. At the same time that Osborne Clarke were shortlisting their options, Interwoven launched Interwoven Universal Search— Professional Services Edition, and the frm made an instant decision to look at it because of Interwoven’s reputation for delivering quality...
Summary: ...recognize agent training opportunities and improve operational processes. Case Study Customer Orange Dominicana S.A delivers a range of telecommunication, information and entertainment products and services for the home and the business. Orange is a global leader in wireless telecommunications services...
Summary: ...news and analysis microsites on www.janes.com. “IDOL K2’s easily customized business rules ensure the appropriate content gets directed to the appropriate site with extreme accuracy,” says Andrew Robinson, Head of Jane’s e-Services. “This is a powerful tool. It makes it even easier for our subscribers...
Summary: ...to be successful, it needed to eliminate these bottlenecks. “We launch new phone packages literally every week. And for each of these we offer 10,000 different ring tones in addition to dozens of other options on our website, and those changes need to be made every day,” explains McKerlie.
...
Summary: ...BT continues to introduce advanced IP-based telecommunications products and grow their business, Autonomy will enable the company to maintain market agility while showcasing its own technological savvy. Farnsworth continues, “Our next wave of IP-based telecommunications applications will drive people...
Summary: ...search helps attorneys leverage the best expertise and resources firm-wide ■ Best-of-breed technology has helped raise Korein Tillery’s national profile, including regular inclusion on the National Law Journal’s Plaintiff’s Hot List direct access to complete matter content, including electronic...
Summary: ...to a subscriber’s information interests, and then automatically generates customized emails summarizing the latest and most relevant content available. The emails are delivered to subscribers every morning, providing instant access to timely news and research, and driving them back to www.infomedia.dk...
Summary: ...revenue through partners. The ability to reuse content across multiple properties made possible by Autonomy was particularly important for Russell’s extranets, which shared as much as 80 percent of their content across all 37 sites. Before Autonomy Russell staff had to tailor the same article multiple...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...and adjust relevance in response to changing demand. Offer the Ultimate in Personalization IDOLme automatically profiles the way users interact with each other and with information on the handset, building a conceptual understanding of their interests and location to deliver tailored commercial content....
Summary: ...the entire spectrum of navigation requirements, from manually-generated site maps, to targeted navigation based on segment and directed navigation that automatically and dynamically guides visitors based on their profile and context of visit. Site navigation is easily managed and customized by non-technical...
Summary: ...the manual effort to control data allowing decisions to be made faster • Assist in making more accurate decisions that increase profitability • Integrate information through understanding the content removing the need to drop in and out of different silos to retrieve information • Increase subscriber...
Summary: ...that, when triggered, launch “save the customer” actions such as an email or pager alert or a transfer to a customer advocate • Provides analysis capabilities through established reports or customized reporting via standard open database connectivity (ODBC) exporting options Pinpointing the Right...
Summary: ...license and install multiple applications in order to display the native files with which the application interacts. And because the KeyView IDOL Viewing SDK is regularly updated, applications are kept current with the latest versions of all file formats. Highlights of the KeyView IDOL Viewing SDK include:...
Summary: ...documents, file email, create new email and attach documents and links even when there is no wireless signal. All information is sent, synchronized and profiled when reconnected to the active network, ensuring that the emails are stored within the client file and keeping consistent with the organizations...
Summary: ...video, and scanned images within a single infrastructure • Streamlined Profiling Capabilities - Classify each document and e-mail message with metadata tailored to the organization’s specific needs. Profile information is automatically applied, eliminating the need for manual data entry. • Audit...
Summary: ...our creative plug-in ensures that you use only up-to-date and approved images. With MediaBin’s self-service feature, you can speed time-tomarket for marketing campaigns, product launches, and other top marketing initiatives for all multichannel outputs, ultimately accelerating the sales cycle and increasing...
Summary: ...HP Database Archiving software allows us to move data with no impact for users, gives us a high level of performance, and helps keep us in compliance in all the countries where we operate.” – Callie Gates, IT Director Global Operations, Tektronix, Inc. Find this interesting? Click here to share. 3...
Summary: ...in a fewer number of clicks • Over 150 languages and 1000 file formats can be indexed, viewed and coded • Meaning Based Coding and Non-Linear Review speed review times With no extra clicks, Introspect displays conceptual search results adjacent to keyword results and integrates highly efficient coding...
Summary: ...natural search results. Address each customer individually To provide a dynamically targeted experience to each visitor, you must first form a complete picture of each customer by analyzing all contextual and behavioural data, including geographic location, click stream data, referral URL, time of visit,...
Summary: ...Virage Security & Surveillance Overview. Through automatic profi ling, Command and Control understands an investigator’s interests and delivers highly targeted information in real-time to either a mobile device via SMS, by e-mail or over the Internet. By automatically identifying correlations and trends...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...tailormade user experience. Unlike legacy approaches which base their suggestions for relevant data on other users’ experience, Autonomy automatically creates a customized profile of each and every user based on search history, purchases, comments and reviews, blogs and any other interaction with the...
Summary: ...in more sophisticated products by user level customization, favorites or last used lists. Ideally these could be configured and delivered in bulk to selected workgroups. These customized views however must be persistent as user defined preferences should not be overwritten with each upgrade of the software....
Summary: ...Number No. of Recessed Fixtures No. of Ceil.-Susp. Fans Total KW Total Tons No. of Devices or Equivalent: Security Systems: No. of Devices or Equivalent: Data Wiring: No. of Devices or Equivalent: Telecommunications Wiring: Location (Primary St.No.-Suffix, Secondary St.No.-Suffix) -- Permit Fee $ Office...
Summary: ...Central Computing and Telecommunications Agency for the U.K. government and is now part of the Office of Government Commerce (OGC). It offers a set of best practices in 11 service delivery and IT service support areas, including Service Level Management, Financial Management, Capacity, Availability and...
Summary: ...when customers were unable to perform a vehicle upgrade online. By applying the customer intelligence from the contact center to its website design and functionality, the company improved customer satisfaction while reducing the number of calls made into customer support. Customer Intelligence Contact...
Summary: ...of the web adds to the already inherent complexities of compliance. Businesses increasingly engage with customers online, frequently updating and changing web content and offers dynamically. Websites that were once static are now targeted to engage and convert visitors. So the critical question becomes:...
Summary: ...and proactive information delivery features that solve real business issues. The strength of Autonomy's technology is that it powers a wide range of operations automatically, reducing costs and adding value in real time. Because of its modular architecture, the enterprise can rapidly tailor the technology's...
Summary: ...servers and end-user machines. Onsite or On-Demand… or Both? The original hosted services in the archiving market were specifically targeted at compliance requirements, while the original software solutions were targeted at mailbox management and storage optimization. These distinctions are blurring...
Summary: ...solution to manage changes to personalized browsers reflecting current billing, prescriptions and associated health information tailored to an individual subscriber. ■ One federal government agency uses the Interwoven solution to ensure the accuracy of $70 billion per year in loans and grants disbursed...
Summary: ...to ABA Model Rules 1.15(d) and 1.16(d). A meaning-based system can review the content of the document or e-mail message and offer suggestions as to where to file it within the document or records management system. Meaning-based systems become smarter as the users interact with them, learning from previous...
Summary: ...offer security were the key customer criteria for this project. 2. A global media company uses Autonomy to provide secure search on its Web portal. The portal gives users access to all press material whether it is in the form of text or multimedia content. A Web portal offering multimedia content may...
Summary: ...they can include references to documents and articles written long before, or hyperlinks from archived material can link to the latest news or material on that subject. Automatic Query Guidance Requiring no manual training, IDOL automatically and dynamically provides keyword-oriented users with the suggestions...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
