AUTONOMY COMPLETES STRATEGIC ACQUISITION OF ETALK CORPORATION
CAMBRIDGE, UK - June 3, 2005- Autonomy Corporation plc (LSE: AU. or AU.L), a leading provider of infrastructure software for the enterprise, today announced it has completed the acquisition of etalk Corporation, a leading provider of enterprise-class contact center products.
Dr. Michael Lynch, group CEO of Autonomy said, "We are very pleased to announce completion of the acquisition etalk, which will extend Autonomy's IDOL 5.0 platform further into the contact center market. We look forward to bringing Autonomy's unique ability to understand the content of a call and the benefits of automation to the breadth of the contact center market including etalk's customer base of over 1,500 contact centers and 35 of the Fortune 100 companies."
About Autonomy Corporation plc
Autonomy Corporation plc (LSE: AU. or AU.L) is a global leader in infrastructure software for the enterprise. Autonomy's technology powers applications dependent upon unstructured information including call center, customer relationship management, knowledge management, enterprise portals, enterprise resource planning, online publishing and security applications. Autonomy's customer base includes more than 1,000 global companies including BAE Systems, Ford, Ericsson, Royal Sun Alliance, Sun Microsystems and public sector agencies including the U.S. Department of Defense, NASA and the U.S. Department of Energy. Strategic reseller and OEM partners include leading companies such as ATG, BEA, Business Objects, Citrix, Computer Associates, EDS, IBM Global Services, Novell, Novient, Veritas, Vignette, Supportsoft and Sybase. The company has offices worldwide.
The Autonomy Group includes: Aungate, a leading supplier of electronic communications management technology for regulatory compliance in the enterprise; Audentify, a leading supplier of next-generation contact center technology; Virage, a leading provider of rich media communication and content management software, and etalk, a leading provider of enterprise-class contact center products.
Financial Media Contacts:
Analyst and Investor Contacts:
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+44 (0)20 7831 3113
Summary: ...federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department...
Summary: ...BAE Systems, Bloomberg, Citigroup, Deutsche Bank, DLA Piper, Grupo Santander, HSBC, LexisNexis, Linklaters, Lloyds TSB, Merrill Lynch, Slaughter and May, UK Law Society, and White & Case. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO....
Summary: ...data. Comments entered onto the form were separately keyed into a FoxPro database so that upon request, the Customer Process Listening department (CPL) at American Express could provide departments with specific customer feedback. “The surveys were a huge hit,” said Michael Garguilo, Project Coordinator...
Summary: ...at the AHA. Site consolidation through Interwoven and Sun Microsystems As a result of the joint efforts of Interwoven and Sun Microsystems, who played a key role in the design and development process, the AHA was able to realize this vision with the launch of HospitalConnect—a health leadership portal....
Summary: ...formally launched HospitalConnect in 2003. HospitalConnect is a Web portal linking the Internet sites of more than 20 organizations that serve health care providers. Working in collaboration, leading vendors such as Qwest Communications, Sun Microsystems, Interwoven, Oracle, and Autonomy have built and...
Summary: ...PFSWeb Case Study. An etalk customer success story PFSweb Leverages Qfiniti Technology to Boost Performance and Popularity of Quality Monitoring Program Overview PFSweb (www.pfsweb.com) is a supply chain and contact center outsourcing partner supporting global brands like IBM, HP, Nokia, Raytheon Aircraft...
Summary: ...to obtain what they needed. Goods ordered without requisitions could not be tracked, and there was the potential to use unapproved suppliers. “We needed an automated system that would reduce the completion and processing time, improve controls, and provide tracking information,” explained Anthony...
Summary: ...as Allen & Overy, Baker & McKenzie, BAE Systems, Bloomberg, Citigroup, Deutsche Bank, DLA Piper, Grupo Santander, HSBC, LexisNexis, Linklaters, Lloyds TSB, Merrill Lynch, Slaughter and May, UK Law Society, and White & Case. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP,...
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Summary: ...100% last year to nearly 200,000 documents. This includes content from dozens of the pharmaceutical industry’s most respected sources of research. “The amount of information that we publish for our scientists is growing fast,” confirms Michael Rogers, Bristol-Myers Squibb Associate Director of Knowledge...
Summary: ...to our customers. As a result, we’re already achieving signifcant revenue growth and a stronger competitive position as a leading player in European e-commerce.” Michael Lindemann, Head of E-Commerce, Karstadt Quelle Financial Services Karstadt Quelle Financial Services Powers a Personlised, Customer-Centric...
Summary: ...Aungate Complinet Case Study. Company Background Complinet are the market-leading publisher of regulatory information and provider of compliance services to the international financial services industry. Complinet and Aungate provide solutions that revolutionize the process of automating compliance information...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...and the U.S. Securities and Exchange Commission. Autonomy also has over 350 OEM partners and more than 400 VARs and Integrators, numbering among them leading companies such as BEA, Citrix, EDS, IBM Global Services, Dassault Systemes, Satyam, Sybase, Symantec, TIBCO, Vignette and Wipro. The company has...
Summary: ...the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 350 companies OEM Autonomy technology, including BEA, Citrix, EDS, H-P, Novell, Oracle, Sybase and TIBCO, and the company has over 400 VARs and Systems Integrators. The company...
Summary: ...is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds Banking Group, NASA, Nestlé, the New York Stock Exchange, Reuters,...
Summary: ...companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department...
Summary: ...video and audio analysis. Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds Banking Group,...
Summary: ...and video and audio analysis. Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB,...
Summary: ...Server • Windows 2000/2003, Linux Red Hat 4, Sun Solaris 9/10 • English, French, German (Windows only) LiquidOffce Presentation Server • Tomcat 5.5 (Default), BEA Weblogic 9.0/9.2, IBM WebSphere 6.0/6.1 • Presentation Server only Management Console • Windows 2000/XP, Mac OS 10.4.8 • English,...
Summary: ...audio analysis. Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé,...
Summary: ...or months required with legacy technology, companies utilizing Autonomy Investigator & ECA can assess the case within hours and enter the meet and confer confident, prepared, and ready to discuss data sources and negotiate keywords. A Fortune 100 company has deployed Aungate Investigator & ECA to cull...
Summary: ...Linklaters, Lloyds TSB, Merrill Lynch, Slaughter and May, UK Law Society, and White & Case. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.autonomy.com to find out more. Autonomy and...
Summary: ...such as Allen & Overy, BAE Systems, Bloomberg, Citigroup, Deutsche Bank, DLA Piper, Grupo Santander, HSBC, LexisNexis, Linklaters, Lloyds TSB, Merrill Lynch, Slaughter and May, UK Law Society, and White & Case. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle,...
Summary: ...LexisNexis, Linklaters, Lloyds TSB, Merrill Lynch, Slaughter and May, UK Law Society, and White & Case. More than 400 companies OEM Autonomy technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.autonomy.com to find out more....
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...developer to test all DLL parameters and communication with the Distributed Service Handler. OmniFetch is a general Fetch solution that can retrieve data from a variety of sources depending upon the dynamic library that is configured with it. Each instance of OmniFetch™ can fetch simultaneously from...
Summary: ...pause all Autonomy operations • Editing and uploading of new configuration files • Viewing of statistics and log files for each child process • Alerting of Autonomy services Requirements Platforms Supported: Microsoft Windows NT, Windows 2000 Linux Sun Solaris Any other POSIX compliant of UNIX on...
Summary: ...lists the users and groups allowed to view it. This is used by IDOL to perform a security trimming of the results it returns. • The ACL takes into account the permissions that users and groups have been granted on the object, the type of the object (e.g. whether or not it is a draft) and web application...
Summary: ...to all enterprise information processing. In addition, Autonomy’s advanced security builds upon the existing Lotus Quickr security applications to ensure that even content outside of the firewall is completely protected. Autonomy Inc. One Market, Spear Tower, 19th Floor, San Francisco, CA 94105, USA...
Summary: ...the errors and inconsistency that are frequently associated with manual categorization. 5. Sentiment Analysis IDOL’s unique technology allows advanced categorization based upon degrees of sentiment and tonality. By analyzing the structures and meaning of language, IDOL is able to determine the positive...
Summary: ...Autonomy Language Support Data Sheet 0506. Languages Data Sheet Language Support Information Autonomy IDOL server is based on probabilistic modeling and therefore does not require any form of language dependent parsing, dictionaries or translation modules. Treating words as abstract symbols of meaning...
Summary: ...original format. Technical Brief Autonomy Connectors – Oracle Fetch Information flows into: IDOL server™, DIH Information received from: Oracle Server Modules it can communicate with: DiSH, IDOL server™ Requirements Platforms Supported: Microsoft Windows NT, Windows 2000 SUN Solaris LINUX Any other...
Summary: ...Documentum DocBroker. The connector enables content stored within a Documentum repository to be synchronised with Autonomy IDOL server™ forming part of an Autonomy installation. Requirements Platforms Supported: Microsoft Windows NT, Windows 2000 Linux Sun Solaris Any other POSIX compliant of UNIX on...
Summary: ...from one or more news servers, converts it into IDX file format and indexes it into Autonomy IDOL (Intelligent Data Operating Layer) server™. Newsgroup Server 2 Newsgroup Server N Aggregation Technical Brief Requirements Platforms Supported: Microsoft Windows NT, Windows 2000 LINUX Sun Solaris Any other...
Summary: ...sync so that deleted files are automatically removed from IDOL server and moved, modified or renamed file references are updated. Requirements Platforms Supported: Microsoft Windows NT, Windows 2000 Linux Sun Solaris Any other POSIX compliant of UNIX on request Minimum Recommended Server Specifications:...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...of over 50 partners. To date, more than 300 OEMs have embedded our software into the next generation of their own products. • BEA Systems • Business Objects • Citrix • Adobe • Oracle • EDS • Lotus • IBM • CipherTrust • Novell • Novient • Veritas • Vignette • Supportsoft • Sybase...
Summary: ...Security. Autonomy has also been chosen by over 300 software companies who license Autonomy's technology to power their own software products including BEA, Business Objects, Citrix, Computer Associates, EDS, IBM Global Services, Novell, Novena, Veritas, Vignette, Supportsoft and Sybase. Autonomy is headquartered...
Summary: ...Security, NASA and the U.S. Department of Energy. Autonomy has over 300 OEM partners and more than 350 VARs and Integrators, numbering among them leading companies such as BEA, Business Objects, Citrix, EDS, IBM Global Services, Novell, Veritas, Vignette, Tibco, Stellent, Symantec and Sybase. The company...
Summary: ...Of Defense United Nations UK Police Forces US Army Swiss Army French Ministry of Defense Princeton University Port of Rotterdam WWF UK Cabinet Office US Senate Accenture HP BEA Sun Sybase Unisys Vignette Capgemini Veritas Compaq EMC Corporation IBM Intel LogicaCMG Novell Oracle Blue Martini Cisco Systems...
Summary: ...400 VARs and Integrators, numbering among them leading companies such as BEA, Citrix, EDS, IBM Global Services, Dassault Systemes, Satyam, Sybase, Symantec, TIBCO, Vignette and Wipro. The company has offices worldwide. The Autonomy Group includes: ZANTAZ, the leader in the archiving, e-Discovery and Proactive...
Summary: ...of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DL A Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco,...
Summary: ...including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds Banking Group, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department...
Summary: ...audio analysis. Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé,...
Summary: ...The Global Customer Experience: Sun Microsystems' Vision for the Participation Age. Sun’s Current Translation Workflow Detect change Detect chan ge Ext ract Con ten t Extract Con ten t Deliv er Content Deliv er Content Authorize Translation Authorize Translation TM & Term upd at e TM & Term upd at e...
Summary: ...patterns r eusable pieces of software programming (objects), class libraries, programming frameworks, lines of legacy programming instruction, and automation scripts MiS/it professionals, contractors, software vendors, and open source user groups • Software objects, including source code • class libraries...
Summary: ...employ these next-generation technologies as invaluable editorial tools while users benefit from first-class access, search and navigation capabilities on media websites. Autonomy is a widely recognized technology supplier within the Media sector with a customer list including: This White Paper explains...
Summary: ...solution strive to achieve a rewarding shopping experience. To meet these expectations, eCommerce sites should be based on a next-generation information processing engine. To ensure a first-class user experience, businesses can supplement their in-depth knowledge of the respective market with Autonomy’s...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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