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MEDIA ADVISORY: Verity Executive to Discuss How Intellectual Capital Management Impacts Online Self-Service at Gartner Symposium/ITxpo 2004

SUNNYVALE, Calif. - 2004-10-12 - Verity Inc. (NASDAQ: VRTY) today announced that Gary Szukalski, vice president of demand and field marketing, will deliver a Vendor Solution Presentation on Intellectual Capital Management and Online Self-Service at Gartner Symposium/ITxpo 2004 in Orlando, Florida on Wednesday, October 20, from 12:45 p.m. to 1:45 p.m. Eastern Time.

Who:

Gary Szukalski

Verity's vice president of demand and field marketing

What:

"Intellectual Capital Management and Online Self-Service"

Attendees will learn how Verity's intellectual capital management solutions are enabling leading companies like Coca-Cola, Miller Brewing, Ford Motor Company, Pepsi Co, Dove, and others to significantly reduce support costs and dramatically improve customer and employee interactions. These powerhouses are using virtual representatives and natural language dialog to serve multiple audiences with existing intellectual capital.

Where:

Walt Disney World Dolphin Resort

Room Swan 1-4

Orlando, Florida

When:

Wednesday, October 20, 2004, 12:45 p.m. to 1:45 p.m. ET

Contact:

Jennifer Moranz

Verity Inc.

(760) 936-4711

jmoranz@verity.com

or

Steve Hoechster

ElsterGroup

646-495-5401 or 914-393-9219

shoechster@elstergroup.com

About Gartner Symposium/ITxpo

Gartner Symposium/ITxpo is the IT industry's largest and most strategic conference, providing business leaders with a look at the future of IT. For more than 10,000 IT professionals from the world's leading enterprises, Gartner's annual Symposium/ITxpo events are key components of their annual planning efforts. Attendees rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use technology to address business challenges and improve operational efficiency.

About Verity

Headquartered in Sunnyvale, California, Verity provides software that enables organizations to maximize the return on their intellectual capital investment. The company's intellectual capital management (ICM) solutions provide integrated search, classification, recommendation, monitoring and analytics across the real-time flow of enterprise information, along with question and answer interfaces for effective online self-service. Other Verity ICM solutions capture content and drive automated business processes. Verity technology also serves as a core component of more than 260 applications from leading independent software vendors.

Verity software solutions are used by more than 11,500 customers in the private and public sectors. Customers include American Express, AT&T, Bristol-Myers Squibb, Cap Gemini Ernst & Young, Cardinal Health, Cisco Systems, EMC Documentum, Dow Jones, Financial Times, Hewlett-Packard, Lotus, Kaiser Permanente, META Group, SAP, Siemens, the State of California, Stellent, Sybase, and the U.S. Departments of Energy and Justice.

For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.

Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.

This is a selection of our forthcoming events, please visit our seminars page for more information.

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