Chartered Institute of Personnel and Development (CIPD) Hires Verity for Search and Classification
EPSOM, UK - 2004-08-19 - The Chartered Institute of Personnel and Development (CIPD) has selected Verity(r) K2 Enterprise (K2E), advanced search, classification and personalisation software as a key component in the overhaul of its external website. Verity K2E will be used by CIPD's Web site visitors and staff to search across over 50,000 information resources. By improving the way content is managed and organised, CIPD will deliver a better experience to its end-users and enable its staff to work more effectively and efficiently.
"Like many companies, we consider information retrieval as something that shouldn't just be done - it should be done well," says Eileen Pevreal, head of IT for CIPD. "Focus groups held with our members found that, despite many improvements over the last few years, they still expected more from our Web site than we were delivering."
From an initial list of twenty potential solutions, CIPD, in conjunction with its Web development company cScape, produced a shortlist of five companies. Eileen Pevreal explains the final selection:
"Verity had the best fit primarily because we wanted a robust, highly scalable solution that could meet both our internal intellectual capital management needs and work across our Web site to the benefit of our members and customers. The parametric search features were particularly attractive because of the multi-faceted nature of our information. Verity also understood the fact that technology isn't a solution on its own and, as a market leader, the company gave us that extra comfort that the technology could deliver."
CIPD will initially use Verity K2E to enable intuitive 'quick search' for its Web site users, as well as K2E's advanced search capabilities for users with more demanding needs. Individual content owners within CIPD's Library Services team will take responsibility for optimising their own content by applying metadata standards using the Intelligent Classifier within Verity K2E. In the future, CIPD will use Verity K2E internally as part of its intranet and internal information strategy.
"CIPD has an extremely forward-thinking approach to enhancing the user experience and we've been able to provide a solution that will suit them both now and moving forward," says Simon Atkinson, managing director of Verity GB. "CIPD is also working towards adopting the e-Government metadata standards (e-GMS), which meet the needs of its internal and external audiences. Verity K2E works well with these standards and we have past experience of e-GMS products. We look forward to working towards this with CIPD".
About CIPD
The Chartered Institute of Personnel and Development (CIPD) has over 120,000 members and is the leading professional institute for those involved in the management and development of people. For more information on the CIPD visit www.cipd.co.uk.
About Verity
Verity provides software that enables organisations to maximise the return on their intellectual capital investment. The company's intellectual capital management (ICM) solutions provide integrated search, classification, recommendation, monitoring and analytics across the real-time flow of enterprise information, along with question and answer interfaces for effective online self-service. Other Verity ICM solutions capture content and drive automated business processes. Verity technology also serves as a core component of more than 260 applications from leading independent software vendors. Verity software solutions are used by more than 11,500 customers in the private and public sectors. Customers include American Express, AT&T, BT Group, Cisco Systems, Defra, EMC Documentum, the Financial Times, Hewlett-Packard, GlaxoSmithKline, KPMG, Linklaters, RS Components and UBS Warburg.
Contact Verity at gbmarketing@verity.com or at www.verity.co.uk.
This press release contains forward-looking statements regarding the benefits that Verity expects CIPD and its customers will receive from, and how CIPD will implement, Verity K2E. These statements are subject to risks and uncertainties, including the risk that: the benefits may not be obtained due to technical or other reasons; and CIPD may determine not to implement Verity K2E as Verity currently expects. These and other risks relating to Verity and its business and products are set forth under the caption "Risks Relating to Our Operations" in Item 1 of Verity's Form 10-K filed with the United States Securities and Exchange Commission on August 13 2004.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
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