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Verity and Lemontree completes delivery of an advanced search and categorisation solution to the Church of Sweden
EPSOM, UK - 2004-07-23 - Verity, a leading provider of enterprise software that enables organisations to maximise the return on their intellectual capital investment, and Lemontree, a Swedish reseller and system integration partner of Verity, announces that the Church of Sweden has "gone live" with Verity's powerful, downloadable Verity(r) Ultraseek enterprise search software. Verity is being used to search across the Church of Sweden's own and affiliated websites. Lemontree delivered the solution and integrated it with Church of Sweden's existing applications, including a CRM system from Abalon.
The Church of Sweden is the biggest Christian foundation in Sweden, with approximately 7.5 million members. It has recently undergone a series of operational improvements in an effort to interact with its members and suppliers more efficiently. In order to achieve this, it has carried out a customer-facing portal project that has been divided into two sub-projects: Abalon's CRM system was implemented as phase one and the next phase substituted the existing search and categorisation solution with Verity's Ultraseek.
The new portal has approximately 100,000 documents stored on it and it is growing rapidly. Information includes chat boards and events, Church history and information about other denominations. Most of this information is structured but there is an increasing amount of unstructured data. Verity Ultraseek is also used to search and categorise information across the Swedish Church's affiliated Web sites that can be accessed through the Church's portal.
The Church of Sweden based its decision on functionality, ease-of-use and integration capabilities. A procurement process was carried out and nine different vendors were evaluated. After a thorough evaluation of the vendors and an extensive test period, the Church of Sweden chose Lemontree, whose basis was Verity's Ultraseek. This solution will be the cornerstone in the information retrieval initiative at the Church of Sweden and it is now tightly integrated with the existing CRM solution.
According to Jakob Sverker from the Church of Sweden, "The Church secretariat has a clear vision about how to improve the search capabilities within the Church of Sweden and its thousands of websites and other systems. It was important to procure an efficient search solution with the capability to categorise information in accordance with our taxonomies. The search solution also needed to meet our extensive requirements on existing functionality and integrate easily with our CRM system. Our evaluation showed that Lemontree's solution based on Verity Ultraseek came out as number one among stiff competition from other well-respected candidates."
"The Church of Sweden needed Lemontree and Verity to deliver a high quality search function across multiple Web sites," says Simon Atkinson, UK managing director of Verity. "Verity Ultraseek allows the Swedish church members who are not familiar with the intricacies of search and retrieval systems to locate relevant search results easily and accurately."
About Verity
Verity provides software that enables organisations to maximise the return on their intellectual capital investment. The company's intellectual capital management (ICM) solutions provide integrated search, classification, recommendation, monitoring and analytics across the real-time flow of enterprise information, along with question and answer interfaces for effective online self-service. Other Verity ICM solutions capture content and drive automated business processes. Verity technology also serves as a core component of more than 260 applications from leading independent software vendors.
Verity software solutions are used by more than 11,500 customers in the private and public sectors. Customers include American Express, AT&T, BT Group, Cisco Systems, Defra, EMC Documentum, the Financial Times, Hewlett-Packard, GlaxoSmithKline, KPMG, Linklaters, RS Components and UBS Warburg.
About Lemontree
Lemontree provides market-leading solutions within the areas of search & categorisation, collaboration and application modernisation. Our concept is to solve our customers' business problems by combining our technical know-how and excellent market orientation with the best-of-breed software products provided by our partners. Lemontree currently holds partnership with Verity, Centra, Looksoftware and Omniva. Lemontree also offers consultancy services to actors on the telecom, banking and finance markets in the Nordic region. The company was founded in October 1999 and is based in Stockholm, Sweden. Please visit us at www.lemontree.se.
Contact Verity at gbmarketing@verity.com or at www.verity.co.uk.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
For further information, please contact:
Andy Woolnough/Xanthe Vaughan Williams
Fourth Day Public Relations
Tel: 020 7403 4411
andy@fourthday.co.uk
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