Dralasoft Workflow Selected By Centrata To Enhance Leading IT Service Delivery Management Product
Centrata Cites Workflow's Ease of Integration, Java-Based Platform for Choice; New Capability to Provide Repeatable, Error-Free Work Processes for Centrata Customers
WESTMINSTER, CO - 2004-07-12 - Dralasoft, Inc., a leading innovator of Java™ technology for Business Process Management (BPM), announced today that Centrata, Inc., the leader in IT service delivery management solutions, has chosen Dralasoft Workflow BPM software to enhance the workflow functions of its flagship Centrata Service Delivery Management Suite. Dralasoft Workflow, which will be private-labeled in select modules of the suite, will provide increased efficiency and ensure best-practices compliance for Centrata's enterprise customers, nearly all of whom are in the Fortune 500.
Centrata Service Delivery Management (SDM) Suite helps large enterprise IT operations groups transform from reactive, ad hoc "job shops" to streamlined, service-oriented product houses. It does this by delivering a full service delivery management suite based on an industry-leading service catalog. Centrata's service catalog captures policies, standards and other critical characteristics including pricing and service levels of the services being offered. Centrata leverages its service catalog to power a complete end-to-end system that covers each phase of the service delivery lifecycle: design, request, fulfill and optimize/govern. The system enforces policies and standards, measures performance and optimizes service delivery.
Centrata SDM has improved service levels, reduced errors, and lowered operating costs for its customers. Dralasoft Workflow, as part of Centrata SDM's Fulfill and Govern modules, will further improve the processes and standards used by Centrata customers, thus ensuring that best practices are followed at each phase of service delivery.
"Centrata has identified a common need of large, complex enterprises—namely, to re-strategize how IT is managed and deployed. Our technology will enhance a key element in that process for Centrata, proving the functionality and high business value of Dralasoft Workflow," said Suresh Ramaswamy, president and chief technical officer of Dralasoft.
"Dralasoft Workflow is not only a comprehensive BPM solution, but also very easy to integrate, which makes it ideal for our needs," said Ajay Arora, senior director of product management at Centrata. "Its full set of features and easy-to-use interface will allow our users to readily execute workflows, identify process bottlenecks, and define governance for their most complex IT initiatives."
Dralasoft Workflow reduces the complexity and cost of integrating business processes into various mission-critical business functions. The solution is comprised of three modules: Dralasoft Workflow Engine, the runtime component; Dralasoft Workflow Studio, a drag-and-drop design interface for workflow development; and Dralasoft Workflow Manager, the application's monitoring and analysis tool. In addition to existing support for Java, XML, LDAP, HTTP and JDBC, Dralasoft Workflow Engine now fully supports SOAP (Simple Object Access Protocol), making it usable in .NET implementations and other kinds of web services.
Centrata Govern and Centrata Fulfill, the two Centrata SDM modules into which Dralasoft Workflow will be added, both perform key operational tasks of the SDM suite. Centrata Govern is an application module providing end-to-end definition, management and enforcement of IT service and project standards, processes and service level agreements. Centrata Fulfill provides optimized fulfillment of IT requests based on business criticality and delivered via best-practice and industry standard workflows.
Completion of the Dralasoft Workflow integration is anticipated by fall of this year. The new workflow functionality will be backwards-compatible with existing Centrata SDM deployments by porting existing workflow definitions to the Dralasoft format, and by abstracting out the invocation of Dralasoft Workflow Engine APIs for runtime applications.
About Dralasoft:
As a leading provider of business process management (BPM) solutions, Dralasoft pioneered the embeddable workflow market. Its award-winning flagship product, Dralasoft Workflow, is a 100 percent Java component that includes a high-performance and scalable workflow engine with a suite of graphical tools including Dralasoft Workflow Studio, a best of breed visual design tool. Dralasoft's customers include Xerox, Agile Software, and Sony. Based in Westminster, Colorado, Dralasoft is a privately held corporation. For more information, visit www.dralasoft.com or contact Dralasoft at (303) 468-6754.
About Centrata:
Founded in 2001, Centrata is the leading provider of IT service delivery management solutions for the Fortune 500. Centrata's mission is to transform IT from the reactive, ad hoc organizations of today into efficient service-centric businesses. Built around an actionable service catalog, Centrata's solutions are specially designed to handle the complexity and high rate of change of today's Fortune 500 IT environments. With Centrata, IT services become standardized, reliable, cost-effective and predictable. More information about the company can be found at www.centrata.com.
Dralasoft Workflow is a trademark of Dralasoft, Inc. All other brand or product names are trademarks or registered trademarks of their respective holders.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
Summary: ...During the testing phase prior to rollout, Universal Search revealed that many documents that were being shared should have been locked or password protected,” says Bull. In this case, Universal Search provided the unexpected beneft of an ad hoc security audit. “By flagging issues like these, they...
Summary: ...publishing at Rohm and Haas. A structured content repository and page templates helps business users represent products and branding in a standard manner organization-wide. Autonomy LiveSite run-time content delivery engine facilitates the dynamic delivery of content and helps manage the complex many-to-many...
Summary: ...document, records, email and webcontent management as well as imaging, workflow and document-centric collaboration. It offers business tight desktop integration and an ability to scale across large distributed environments. The package comprises base, Workflow and SharePoint modules; the latter interfaces...
Summary: ...Frank Russell Company - Case Study. Phase I of Russell’s syndication model involved the delivery of public content to Northwestern Mutual’s (Russell’s parent company) public site, and to agents’ personalized sites. “Autonomy already enables us to communicate in a way that many of our competitors...
Summary: ...to government records easier, more transparent, and affordable . Implementation highlights • A public-private partnership and the first statewide, private government cloud electronic records management solution of its kind in the country • Fulfilled the agency’s needs for records management hardware,...
Summary: ...system that relate to what they're doing, or to other employees in the company whose interests and expertise match their own. BAE SYSTEM’S CEN Clustering. This intuitive java based user interface allows user’s profiles to be clustered to enable organizations to map strengths or weaknesses in expertise....
Summary: ...County of San Diego - case study. • Leverage Documentum content management and workflow system to support applicants’ submittal archival and workflow processes. Pesticide Enforcement in Agriculture Weights and Measures Department: Local counties are mandated to report pesticide usage to the State...
Summary: ...the user management responsibilities, TABS implemented the next phase of FYI, the FYI Portal. During this phase, TABS turned to Autonomy to help manage and control the delivery of sales, marketing, and service content developed to support the dealer and distributor network. Autonomy provides workflow...
Summary: ...State of Oregon embraces HP TRIM software for statewide cloud-based records management. Implementation highlights • A public-private partnership and the first statewide, private government cloud electronic records management solution of its kind in the country • Fulfilled the agency’s needs for...
Summary: ...and tasks provide centralized control. Serving a Global Audience Virage MediaBin now plays a central role in helping the MIA fulfill its mission to help people discover, enjoy, and understand the world’s diverse artistic heritage. Says Bedard, “We’re getting terrifically high traffic on our website,...
Summary: ...capabilities. Marketers leverage Autonomy’s self-service and managed offerings to automatically target high value customer segments, deliver personalized product recommendations, determine optimal pricing strategies for maximizing revenue, and optimize ad and search campaigns.
...
Summary: ...hold. What couldn’t be put on ho the doubling of users from 450 to 900 and the need to get firm-wide content a processes under control. Paul Bromwell, the firm’s CIO, recalls, “Our original system involved index cards and rooms spread across multiple offices. There were ad hoc file locations, too,...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...in Autonomy Records Manager based on SAP Business Workflow® • SAP transactions will link and store incoming documents in Autonomy Records Manager using bar codes • Ad hoc processing of incoming documents • Storage of outgoing documents: if SmartForm-based documents are printed, faxed, or emailed,...
Summary: ...JAVA Beans JAVA Message Queues J2EE Connector Architecture Enterprise Information Systems High-Performance State Machine Workflow Dynamic Workflow Rules Engine Task Library Schedule Resource Adapter XML Engine Drag-and-Drop Process Design The Cardiff LiquidBPM Studio is a visual design integrated development...
Summary: ...productivity by accessing single “core” assets from a centralized repository. • Rich media workflow – Configure and automate business processes to ingest, route, review, approve, email, notify, retrieve, and distribute assets with an integrated workflow engine. • Targeted asset distribution...
Summary: ...storage and management of incoming documents in Meridio based on SAP Business Workflow®; m SAP transactions will link and store incoming documents in Meridio using bar codes; m Ad hoc processing of incoming documents; m Storage of outgoing documents: If SmartForm based documents are printed, faxed, or...
Summary: ...zero-footprint Web client user interfaces, and the ability to group documents logically all work together to fulfill requests for information quickly. In addition, HP TRIM manages business processes across your organization to streamline workflows, accelerate dissemination of information, and increase...
Summary: ...the technology can be rolled out in any environment. ACITM API Autonomy's core infrastructure enables all core modules to intercommunicate with one another delivering the key benefits of using Autonomy's ACI (Autonomy Content Infrastructure) API or Simple Object Access Protocol (SOAP) enabled servers...
Summary: ...time to market for dynamic websites, and reduces the need for custom development. LiveSite Content Services also include the multichannel rules engine, which allows targeted content to be delivered to any site, page or application. Improved usability for all web applications With LiveSite, runtime delivery...
Summary: ...subject), document components (headers, footers, footnotes), tagged text (heading levels, bulleted lists, body text), table components (sheet name, row ID, column ID), and presentation components (notes, slide title). Control XML Formatting Although viewing is not the main emphasis of KeyView IDOL Export,...
Summary: ...warehouse, shelf, box, folder, subfolder, or document level. A Circulation Dashboard helps file room managers stay productive during peak workloads by consolidating repetitive functions such as creating records, labeling, and managing delivery requests for physical records. Powerful search and reporting...
Summary: ...basic email archiving and governance to advanced processing of desktops, voice and video. Once the data is hosted in Digital Safe, Autonomy offers meaning based modules for compliance supervision, classification, records management, advanced analytics, capture from desktops and over 400 different content...
Summary: ...storage costs with rules-based document allocation to storage pools • Leverage IDOL Universal Search for a simple, personalized search and a faster, more thorough exploration of results • Enhance administration with TRIM, document, workflow, audit event reports • Deploy HP TRIM in the Russian language...
Summary: ...Autonomy Collaborative Classifier. Users simply download a Java applet, and they are able to use Collaborative Classifier from anywhere they have secure access to your network. Communication between the browser and the server is via HTTP SOAP. This approach means there is no software to maintain and upgrade,...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...on top of and integrate with your application. Embedding a workflow component such as Cardiff LiquidBPM is especially attractive when one is building a solution that can be used in the context of different processes. These processes are not known a priori and hence it becomes imperative to bundle a workflow...
Summary: ...a user may see results they no longer have permission to access. 10 Enterprise Search: Addressing Security and Entitlement Issues Java Security Modules Employing Java modules to provide security opens a door to potential liability. Java is traditionally not used in high transaction environments due to...
Summary: ...key solution elements that allow for high performance content delivery with the flexibility to integrate into any environment. • Autonomy IDOL – Provides management and access to content with a REST-based architecture that ofers over 400 functions to manage, transform, and personalize content. • LiveSite...
Summary: ...governance modules, which include Autonomy Early Case Assessment, Legal Hold, Introspect, Records Manager, Supervisor and iManage WorkSite. The ability to understand the meaning of content in the archive transforms its value from merely protecting and storing data, to identifying patterns and leveraging...
Summary: ...which combine eDRM, workflow and collaborative working can provide them with the tools they need to achieve this. www.meridio.com Meridio is a leading worldwide provider of enterprise Document and Records management software, engineered for Microsoft .NET platforms. Meridio’s mission is to enable senior...
Summary: ...and document approvals. BPM can assist government administrative functions and departments in increasing efficiency and reducing agency operating costs. In addition to streamlining operations to speed processing, many agencies are motivated by the need to comply with paperwork reduction mandates. BPM...
Summary: ...alerting and intelligence to the information from a truly pan-enterprise position. Moving from Reactive to Proactive Autonomy’s unified information access layer changes your risk management strategy from a purely reactive approach across lightly connected systems, to one that proactively manages risk...
Summary: ...It uses indexing techniques that compromise important metadata. • It lacks litigation hold function that preserves data from normally scheduled or ad hoc deletion.
...
Summary: ...applications, email, collaboration tools, business process workflow applications, and physical document management processes for their everyday business activities. Organizations use document management systems to control the process of producing documents. Ad hoc and production scanning can be used to...
Summary: ...of data restoration and migration services, and premium continuity of business packages Additional Scrittura Enhancements In addition to the individual modules, core Scrittura features have been updated to maintain Scrittura’s position as the market standard confirmation system. Scrittura’s workflow...
Summary: ...Intelligent Documents. Better BPM. 207% (based on a two-year total investment of $106,700 yielding a savings of $327,300) This example highlights the hard-cost labor savings from automating the processing of a relatively small number of paper-based forms. A full analysis of TeleForm’s ROI would also...
Summary: ...ability to comply with regulations across multiple jurisdictions, and second (2), the ability to respond to inquiries from all regulatory authorities. Manual, ad hoc, or disparate methods to accomplish these objectives will no longer be sufficient. More importantly, issues that may be of particular concern...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
