Verity Ultraseek Plays Vital Role in Success of State of Minnesota's Portal
Downloadable Enterprise Search Software Provides Highly Relevant Search Results; Aids Web Site Navigation through Integration with Content Management System
SUNNYVALE, Calif - 2004-05-25 - Verity Inc., (NASDAQ: VRTY), a leading provider of enterprise software that enables organizations to maximize the return on their intellectual capital investment, today announced its powerful, downloadable Verity® Ultraseek® enterprise search software has been integrated into the public information portal of the State of Minnesota.
The official Web site for the state is known as North Star www.state.mn.us. It is a comprehensive online presence for all government departments and 250 state agencies serving Minnesota government workers, residents and businesses as well as visitors and those seeking to conduct business with or in the state. On the leading edge of an emerging e-government trend, the Minnesota portal is the single information access point for all government services, offering up-to-date information with dynamic content management. In addition, the site's fundamental design and operating principles aim to foster cross-agency collaboration and information sharing while providing a quality online experience that meets different constituents' expectations on a 24x7 basis.
"North Star has made the Minnesota state government highly accessible, acting as the communications vehicle between the government and its five million residents," said Eileen Quam, the Minnesota Office of Technology's information architect. "The Verity Ultraseek enterprise search engine is a critical reason why North Star works as well as it does and it's the clear best choice from a financial perspective." The state chose the Verity Ultraseek search engine over other search options, including hardware-based ones.
Verity Ultraseek's superior search relevance capability enables site visitors to quickly locate information and interact with different parts of the state government from renewing automobile registrations to applying for licenses to practice veterinary medicine. The software's APIs enable easy integration with the site's existing content management software, allowing rapid, accurate creation and management of the data. According to Quam, "Verity Ultraseek's ease of integration had a positive impact on user's ability to navigate across the entire site."
In addition, the state is also leveraging Verity Ultraseek's Content Classification Engine (CCE) to effectively organize the half million dynamic documents on the site into browseable topics for easy searching. With the CCE Module, search and browse capabilities are tightly integrated. While viewing topics, users can conduct focused queries by searching within a topic. In response to queries, the CCE Module displays search results and topics related to the returned documents. The result: faster, more accurate searches.
Taxonomies created or refined using Verity Ultraseek's CCE took into account that the same information would be of interest to different site visitors in different ways. Quam and her team devised a method of building primary and secondary taxonomies with that multiple usage in mind using Ultraseek. The approach also allowed for better and easier linkage with the multiple agencies' sites that sit behind the North Star portal.
"The State of Minnesota has harnessed the capabilities of Verity Ultraseek in a way that can serve as a model for the deployment of the Verity downloadable enterprise search software," said Anthony J. Bettencourt, Verity's president and chief executive officer. "We are pleased that the North Star portal's successful implementation has led other states and several major cities to adopt Verity Ultraseek."
A state with a population of five million, the North Star portal has a hit rate of approximately nine million per month.
About Verity
Headquartered in Sunnyvale, California, Verity provides software that enables organizations to maximize the return on their intellectual capital investment. The company's intellectual capital management (ICM) solutions provide integrated search, classification, recommendation, monitoring and analytics across the real-time flow of enterprise information, along with question and answer interfaces for effective online self-service. Other Verity ICM solutions capture content and drive automated business processes. Verity technology also serves as a core component of more than 260 applications from leading independent software vendors.
Verity software solutions are used by more than 11,500 customers in the private and public sectors. Customers include American Express, AT&T, Bristol-Myers Squibb, Cap Gemini Ernst & Young, Cardinal Health, Cisco Systems, EMC Documentum, Dow Jones, Financial Times, Hewlett-Packard, Home Depot, Lotus, Kaiser Permanente, META Group, SAP, Siemens, the State of California, Stellent, Sybase, the U.S. Departments of Energy and Justice, and the U.S. Army.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
Summary: ...in North America, Europe and Asia. Called the “Mother of All Digital Marketplaces” by Forbes Magazine in 2000, GSA Advantage! sells everything from office supplies to specialized capital equipment at www.gsaadvantage.gov. The Web site receives more than a million hits a day, resulting in sales of...
Summary: ...sites and multiple servers, making the process of updating content on its website extremely time consuming. A simple price change, for example, often took up to five days to complete—an unacceptable delay in the highly competitive communications industry. Rogers realized that for its self-service initiative...
Summary: ...IDG Communications Case Study - High-Tech Media Portal. We were able to leverage what each of the existing sites was doing with Ultraseek and draw on that functionality for our central portal.” For sites not taking advantage of Ultraseek or IDOL solutions, IDOL Federator offers the ability to easily...
Summary: ...processes and architecture, which includes HP TRIM technology, will grab records after they are produced—sometimes different parts of a record are generated from multiple applications—and automatically apply the retention to start the formal disposition alarm-clock ticking.
...
Summary: ...within the short time we worked together.” By mid-February, the Binary Office and North Dakota’s IT team had successfully enabled TeleForm to start processing individual income tax returns.
...
Summary: ...AHA Cures Information Delivery Challenge with HospitalConnect - Case Study. Visitors also gain access to a customizable home page where they can receive alerts on key initiatives and download reports that are of particular importance to them. The new portal has resulted in dramatic efficiency benefits:...
Summary: ...Mike's Bikes : Case Study. PROMOTE POWER PROTECT Mike’s Bikes Profile Mike's Bikes was founded in 1964 as one of Northern California's very first Schwinn shops. It is rumored that their store in San Rafael was home to some of the first mountain bikes in the country. Today, Mike's Bikes is part of a...
Summary: ...access tools, including the ability to intuitively navigate premium content by categories. The Solution Jane’s Information group selected IDOL K2 to locate targeted content quickly with advanced retrieval tools, and uncovers hidden content effortlessly with intuitive navigation capabilities. Whether...
Summary: ...Solution Softlab selected IDOL K2 in 2003. IDOL K2 is the only integrated software that brings together unstructured information from sources enterprise-wide so users can find it with a single query, navigate it with a common taxonomy, and connect with domain experts to make faster, better decisions....
Summary: ...by increasing clicks on its portal, while delivering an improved online experience. For instance, EarthLink was able to determine that placing a second search box at the bottom of the portal page made it more convenient for visitors to conduct searches, as well as boosted search queries. EarthLink has...
Summary: ...on unstructured open data as well as structured open data like SQL. We knew we had to revise our approach to data protection.” The team decided to replace CA ARCserve with HP Data Protector. “We needed to have a tightly integrated backup solution that works with different platforms, such as Microsoft...
Summary: ...users and their families – a key target demographic for the company. With the Universal 100 app, Universal was able to add lasting value to their products by ensuring that customers return to their films again and again. 2. Store takeover – The Universal 100 app gave Universal the perfect platform...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...the Business Console. This facilitates collaboration on the management of taxonomies between the users of taxonomies, and knowledge engineers who specialize in classification. The taxonomy management feature can be used to create, view, edit and test the classification of information into categories for...
Summary: ...Autonomy TeamSite. Highlights • Easily build sites without IT involvement using a simple WYSIWYG interface and reusable components • Optimize the visitor experience to increase conversions and sales revenue by capturing and analyzing all customer interaction data, including clickstreams, social media,...
Summary: ...intellectual capital, not just a tool to manage it. Create and manage taxonomies in real-time Autonomy Collaborative Classifier’s workflow features let your end-users realize the benefits of distributed management in real-time. Taxonomies can be created and deployed incrementally as categories and subcategory...
Summary: ...visitor experience. In doing so, the solution allows marketers to realize the highest return on spend from value customers by focusing on three basic principles - attract, convert, and segment. Attract the Right Customers Autonomy Optimost allows you to optimize your campaigns to their full potential....
Summary: ...as email attachments • Desktop OCR processes that lack enterprise throughput, failover, and error handling • Internet research downloads or imports These image-only documents create a huge challenge, as this information is only visible via navigation and metadata searches in WorkSite; image-only documents...
Summary: ...Enterprise Taxonomies Autonomy’s enterprise taxonomies are based on standard business terminology and processes that apply across industries. Human Resources Taxonomy The Autonomy Human Resources Taxonomy consists of standard human resource categories that are pre-defined with easily modified business...
Summary: ...and retain business critical information while reducing hardware and storage footprints • Minimize business risks by enforcing the proper use of sensitive and valuable business information across the enterprise, including personal information, trade secrets, and other nonpublic information • Conduct...
Summary: ...piece of text. If overlap is disabled, only the longest and highest scoring match is returned. The results also include the details of forms, components, and occurrences, as well as a confidence score for each instance and form. Users can also return the extraction statistics for each target entity. Automatically...
Summary: ...during discovery when the reviewer searches for one term and the engine is able to return a list of additional potentially relevant search topics that can be examined. This is also useful when conducting basic keyword searches, as IDOL can provide suggested searches to ensure that other key terms are...
Summary: ...especially helpful during discovery when the reviewer searches for one term and the engine is able to return a list of additional potentially relevant search topics that can be examined. This is also useful when conducting basic keyword searches, as IDOL can provide suggested searches to ensure that other...
Summary: ...Autonomy Service Dashboard 0605. ? Displays service type (Connector, ACI Server, Service, etc.) ? Service navigation for each child service - shows information about that service (Configuration, Monitors, Alerts, etc.) ? Status of each child (Paused, Running, Stopped, Started, etc.) ? Control Panel The...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Five Strategies for Reducing Costs and Improving Control in Corporate Legal Departments. To ensure widespread adoption and use with minimal training, WorkSite is tightly integrated with the most common word-processing, spreadsheet, presentation, imaging and e-mail applications, so users can access files...
Summary: ...and unrelated information on your web pages may cause confusion and can distract your visitors from the main objective. And readers who are forced to search through verbose copy for something relevant will drop off and possibly never return. Keep in mind that whatever you write, keep it consistent. Consistency...
Summary: ...property, and pursuing and obtaining safety, happiness, and privacy.” In addition to constitutional protections, California, New York, North Dakota, and to a lesser extent Colorado, all have enacted off-duty conduct statutes.27 These statutes prohibit an employer from disciplining, or, in the case of...
Summary: ...positioned to exploit the technology advancements to come. The best advice our community can give, and what I’ve heard so far from our BPX community, is to start small but think big. Create smaller organizations with enterprise architects and business process experts and gain the support of the CIO...
Summary: ...of code within the short time we worked together.” By mid-February, the Binary Office and North Dakota’s IT team had successfully enabled TeleForm to start processing individual income tax returns. The Benefts of Cardiff After two weeks of training and quality assurance sessions, the state of North...
Summary: ...Normally the client would not have had the documents until Tuesday or later if I had been in Court again, but here I was able to have them on their desk at the start of business on Monday,” he says. Belfast solicitor Ciaran McAteer commented in The Writ, Northern Ireland’s Law Society journal, that...
Summary: ...Understanding the Essentials of Multivariable Testing - White Paper. Other variables such as source of visit (where a visitor came from) might need more care. First, the data might not always be available, or accurate. Second, there are so many possible sources that including all of them in the analysis...
Summary: ...this backup job to start and to run). From a configuration perspective, this is all very simple. For anyone already using Data Protector, it’s nothing new. It’s the same user interface and same concept, plus just a few different options depending on the specific feature that the administrators have....
Summary: ...advertisers. By employing next-generation technologies, organizations can substantially enhance public-facing websites and create a user experience worthy of a return visit. Converting the website into a dynamic, easy-to-navigate and tailor-made portal can be the crucial step towards substantially increasing...
Summary: ...The end-result is a graphical trend report based on the outcome data, which allows Riverside County DMH to assess client outcomes within five minutes, no matter where the client is being seen. In addition, remote clinics can now handle the data collection themselves. “Client visits often start at the...
Summary: ...convert a potential customer and, therefore, should be one of the first places you should start optimizing. How You Should Think About Forms When first thinking about testing web forms, you must think beyond just the fields. When your visitors look at a web form, it’s not just a singular decision that...
Summary: ...Get early buy-in to shift behaviors— In order to make a significant impact on both quality and efficiency, stakeholders must be consulted early. We listened to a cross-section of professionals and made our early decisions around their different needs. 2. Constantly champion—Leaders must be visible...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
