ZANTAZ® Announces Appointment of Industry Veterans Joan Burke and Brian Walsh to Executive Team
New ZANTAZ Team Members Bring Proven Track Record of Success to Contribute to ZANTAZ' Continued Growth
PLEASANTON, CA (April 14, 2004) - ZANTAZ, Inc., the leader in e-communications management solutions for compliance, electronic discovery and storage management, today announced the appointment of Brian Walsh to Vice President of Services and Joan Burke to Vice President of Human Resources.
Walsh will oversee the primary areas of customer implementations, data center operations, customer support and satisfaction, quality assurance, production support, and professional services. Walsh joins ZANTAZ with seventeen years of business operations experience, most recently at Exodus Communications where he held accountability for service delivery, project management, process analysis, and metrics & measurements.
Walsh's success at Exodus included managing Exodus' client services and financial planning and analysis organizations which consisted of 175 technical project managers responsible for customer implementations, as well as the supporting processes, procedures and systems. Walsh instituted successful programs to drive customer satisfaction, cost reduction, and services revenue growth at Exodus and was responsible for instituting programs and practices that ensured a positive total customer experience. Walsh also held key management positions at organizations including USWeb Worldport and INMAC.
"In order for ZANTAZ to continue to extend its lead in the market, the company must closely align its rapid growth with consistent service delivery, ensuring customer satisfaction throughout the lifecycle of a customer's services with ZANTAZ," said Steve King, President and CEO of ZANTAZ. "The broad client services and business operations management experience Brian brings to ZANTAZ will help the company execute on its commitment to deliver world-class, customer-driven solutions to customers worldwide."
In her role as Vice President of Human Resources, Burke will be responsible for leading ZANTAZ' global Human Resources operations and practices, enhancing employee relations and building culture, specifically as it relates to the company's core values. As a member of the ZANTAZ executive team, Burke will play a key role in the company's strategy to attract, develop and retain world-class talent.
Burke joins ZANTAZ with a strong track record and over 25 years experience leading, designing and implementing innovative, results-oriented human resources programs, processes and best practices. Joan has held senior human resources management positions at firms including John Hancock Financial, Indus International, Softnet Systems, The Industry Standard, and most recently ABHOW.
"We are pleased to have someone with Joan's background and achievements join our team," said King. "Attracting, developing and retaining talented employees is critical to our success as a company. Joan's experience in leading global human resources programs will benefit ZANTAZ as we continue to expand and bring innovative e-communications solutions to market."
About ZANTAZ
ZANTAZ is the global leader in Information Retention and Discovery Management solutions. ZANTAZ' solutions enable organizations to capture, preserve and access unstructured digital information-including email, IM, files, scanned documents, and other electronic records-and review and produce relevant documents in a manner that reduces operational risks and costs while complying with legal, regulatory and corporate policy requirements. ZANTAZ solutions are available as onsite software applications or on-demand hosted services, and include a broad set of professional services and integration support. ZANTAZ has over 600 customers, including many of the largest corporations, law firms and government agencies in the world. For more information, visit www.ZANTAZ.com.
Summary: ...solution provider stood out from the rest. “Most vendors didn’t make the effort to understand our needs and the needs and priorities of a cultural institution,” says Bedard. “Interwoven had a proven track record in commercial enterprises and was willing to understand then needs of leading museums...
Summary: ...US National Parks Service Case Study. Case Study Historic Preservation Learning Portal Sharing Best Practices & Expertise Organization Background The U.S. National Park Service is responsible for providing historic preservation information and training to more than 75 federal agencies, state, tribal and...
Summary: ...InfoMedia Case Study - Media Monitoring and Publishing. “This enables the team of InfoMedia editors to oversee the classification of even more articles—with much greater accuracy.” The Benefits IDOL K2 has made InfoMedia’s employees more productive and its editorial offerings more valuable. “We...
Summary: ...services, with a specific focus on front-end document capture and back-end information/content management applications. Established in 1995, ImageSource, Inc. is a privately held company with corporate headquarters in Olympia, WA and multi-site offices in Seattle, WA, San Jose, CA and Escondido, CA. First...
Summary: ...HKMP adhere to regulations such as Sarbanes-Oxley and a new industry requirement for work papers to be locked down 60 days after a statement is issued. Metadata is used to track engagement dates and retention schedules by fle types. “We get a much better feel for where everything is and what to do,...
Summary: ...Alberta Pensions Success Story (NET/Noble). Finlaison also expects that the initial EDRMS solution deployment will be fully operational in June 2005 – including seven HP ProLiant DL580 servers, an expanded HP SAN, and all the software systems. In the microfiche conversion process, staff members will...
Summary: ...NI departments. • An organization-wide information policy has been established and all staff in Invest NI work in a consistent manner, enabling a culture of knowledge sharing. • Where formerly paper-based information was mis-filed, lost or destroyed, all information is now held as a valuable corporate...
Summary: ...service.” Improving Control Through Unified Content As regulatory compliance grows in importance, WorkSite helps Farrow Wyatt firm govern and control content more effectively, from monitoring correspondence and capturing the advice being provided to clients to keeping track of all the materials that...
Summary: ...Association for Computing Machinery Case Study - Information Technology Research Library. Case Study Company Background The Association for Computing Machinery (ACM) is a major force in advancing the skills of information technology professionals and students. ACM, the first society in the field of computing,...
Summary: ...Esymbio Case Study - Online Information Network. Case Study Organizational Background Merseybio is the biotechnology incubator and support organization for Merseyside. It acts as the focal point for the industry and is responsible for supporting, facilitating and promoting the activities of the Merseyside...
Summary: ...to maintain its competitive advantage and continue to grow the business. Orange previously tracked trends and analyzed recorded customer conversations manually, requiring a huge number of man hours and depending on ‘human intervention’ to gather accurate and relevant information. This limited Orange...
Summary: ...Harrah's Entertainment Case Study. Case Study Industry Gaming Challenges ■ Consistent branding was difficult to maintain across Harrah’s distributed marketing organization ■ To help drive response, each direct mail piece had to maximize brand equity ■ Local marketers needed on-demand access to...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...corporate policies against employee communications at the point and time of origination to identify, block or reroute potentially harmful messages. This preventative approach protects the company against employee indiscretions for which they could be held responsible and drastically reduces the risk of...
Summary: ...console presents live metrics on query patterns, popularity and click-through, allowing operators to configure the environment, set-up promotions and adjust relevance in response to changing demand. Offer the Ultimate in Personalization IDOLme automatically profiles the way users interact with each other...
Summary: ...services, and desktop programs designed to work together to help address a broad array of business problems. Meridio has been designed to integrate transparently with Office System tools to provide enterprise Document and Records Management (eDRM) from a number of familiar interfaces. Background Organizations...
Summary: ...area, debris obstructing a rail line or a painting defaced or removed. Object classification Based on size, speed, direction and other physical metrics, iSAS automatically classifies objects into predefined categories. Object classification allows differentiation between humans, vehicles (car, HGV etc)...
Summary: ...for each issue and provides the ability to make assignments, track due dates and provide management key metrics and reports. • Accounting Firms - End-to-End Engagement Workflow: The iManage Workflow Manager enables accounting firms to automate, control and track their entire engagement process with...
Summary: ...drop-down menus. It can also be trained with free-text descriptions and sample images such as a snapshot of a product. The business console presents live metrics on query patterns, popularity and click-through, allowing marketers to customize the experience, set-up promotions and adjust relevance in response...
Summary: ...eDRM for Microsoft® SPS fact sheet Meridio Enterprise Document and Records Management for Microsoft Solutions Meridio provides a secure, scalable and high-performance solution for the management and control of documents,records and other electronically held content for organizations using Microsoft technology...
Summary: ...on the intranet. Scenario 2 Your enterprise has a new policy stipulating that all internal communication on topic X should be restricted to a specific department. IDOL Echo can be used to locate employees who have abused the new policy and track which employees outside of the said department have had...
Summary: ...easy to use, and automates the workflow and processes necessary to demonstrate good faith compliance with the duty to preserve. Monitoring and Control Dashboard: 360˚ View of Information Autonomy’s Information Governance web-based dashboard provides an unrivalled view of all the information held within...
Summary: ...understand and categorize products into meaningful groups from existing product catalogs and product information manag-e ment (PIM) systems. The system generates and automatically updates an intelligent and dynamic taxonomy of related product items without any manual tagging or human intervention. This...
Summary: ...and deliver targeted updates instantly. Agents – Agents can be created to deliver conceptually related information based on users’ profiles and search history. By monitoring live data feeds, Halo automatically provides targeted results in real-time to improve intelligence operations and response times....
Summary: ...employee desktop and web usage with live enterprise interactions. This new class of enterprise interaction analysis is supported by a centralized policy server, a broad set of triggers, and interaction control agents that monitor desktop and server events and take the appropriate actions. Autonomy ICE...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...and rich media are now relevant. Thus, having knowledge of (and control over) how all relevant electronic assets are captured, managed, classified, held for litigation and (appropriately) destroyed is critical to mitigating exposure under the new procedures governing electronic discovery. “It is dangerous...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Best Practices in Web Self-Service. She has a proven track record, successfully leading high-growth businesses in service-related industries. Prior to SafeHarbor, Jacobs held senior executive positions leading multi-billion dollar businesses with Qwest Communications, Verizon Wireless, GTE Wireless and...
Summary: ...any business initiative is the ability to measure and provide metrics to the program. Yet, when we did another survey of key stakeholders, they noted that aligning measurement and metrics to IT initiatives was one of their poorest capabilities in their respective businesses.
...
Summary: ...and reducing operating costs. In addition to streamlining ope-r ations to speed processing, many co-r porations are motivated by the need to comply with regulatory mandates, such as Sarbanes-Oxley. Publicly traded corporations are using Intelligent Documents to meet Sa-r banes-Oxley Section 404 compliance...
Summary: ...Matter Centric Collaboration: A New Foundation for Law Firm IT. Knowledge Management Although law firms have long recognized the theoretical value of knowledge management for promoting the re-use of information, bringing new team members up to speed quickly and preserving institutional memory and insight,...
Summary: ...folder. Knowledge Management Although legal departments have long recognized the theoretical value of knowledge management for promoting the re-use of information, bringing new team members up to speed quickly and preserving institutional memory and insight, in practice this capability has proven difficult...
Summary: ...accounting talent is far outstripping the supply. At the other end of the scale, seasoned personnel are retiring and taking valuable human capital with them. To compensate for this talent crunch, firms must provide superior tools to help even fewer qualified recruits deliver sustained high quality work....
Summary: ...where and when it is needed ■ Store, organize, and manage all types of content in context (e.g. Client File, Engagement) ■ Manage growth, retain and attract talented professionals ■ Reduce reliance on paper records and time and cost of filing and retrieving content ■ Enable a single aggregated...
Summary: ...for messaging. It has now been deployed to several members of the G16 group and suppor ts all of the major affirmation and matching ser vices, including DTCC Deriv/SERV, ICE eConfirm, SWIFT and EFETNet. Most recently we have added suppor t for DTCC Novation Consent, ICE eBroker and SWIFT Metals message...
Summary: ...has for delivering increased value to both the practice and its clients could ultimately dictate who wins and who loses in the new landscape. What do we mean by BPM? Broadly, BPM focuses on aligning organisations with the wants and needs of clients. The holistic approach seeks to promote business effectiveness...
Summary: ...immediately out-of-date and insufficient, as new requirements and regulations are introduced regularly. In addition, the amount of content that is being created and needing to be held as records is growing daily. It is no longer feasible to maintain the accuracy of records information by relying entirely...
Summary: ...An Optimized Security Model for Collaborative Document Management. Not intended for general consumption, they have not gone through the managerial and legal screening and approval required for broad publication, and can contain confidential background notes, non-disclosure information, pending matters...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
.pdf.png)
Download PDF Version
Autonomy Releases
