ZANTAZ® Announces Appointment of Industry Veterans Joan Burke and Brian Walsh to Executive Team
New ZANTAZ Team Members Bring Proven Track Record of Success to Contribute to ZANTAZ' Continued Growth
PLEASANTON, CA (April 14, 2004) - ZANTAZ, Inc., the leader in e-communications management solutions for compliance, electronic discovery and storage management, today announced the appointment of Brian Walsh to Vice President of Services and Joan Burke to Vice President of Human Resources.
Walsh will oversee the primary areas of customer implementations, data center operations, customer support and satisfaction, quality assurance, production support, and professional services. Walsh joins ZANTAZ with seventeen years of business operations experience, most recently at Exodus Communications where he held accountability for service delivery, project management, process analysis, and metrics & measurements.
Walsh's success at Exodus included managing Exodus' client services and financial planning and analysis organizations which consisted of 175 technical project managers responsible for customer implementations, as well as the supporting processes, procedures and systems. Walsh instituted successful programs to drive customer satisfaction, cost reduction, and services revenue growth at Exodus and was responsible for instituting programs and practices that ensured a positive total customer experience. Walsh also held key management positions at organizations including USWeb Worldport and INMAC.
"In order for ZANTAZ to continue to extend its lead in the market, the company must closely align its rapid growth with consistent service delivery, ensuring customer satisfaction throughout the lifecycle of a customer's services with ZANTAZ," said Steve King, President and CEO of ZANTAZ. "The broad client services and business operations management experience Brian brings to ZANTAZ will help the company execute on its commitment to deliver world-class, customer-driven solutions to customers worldwide."
In her role as Vice President of Human Resources, Burke will be responsible for leading ZANTAZ' global Human Resources operations and practices, enhancing employee relations and building culture, specifically as it relates to the company's core values. As a member of the ZANTAZ executive team, Burke will play a key role in the company's strategy to attract, develop and retain world-class talent.
Burke joins ZANTAZ with a strong track record and over 25 years experience leading, designing and implementing innovative, results-oriented human resources programs, processes and best practices. Joan has held senior human resources management positions at firms including John Hancock Financial, Indus International, Softnet Systems, The Industry Standard, and most recently ABHOW.
"We are pleased to have someone with Joan's background and achievements join our team," said King. "Attracting, developing and retaining talented employees is critical to our success as a company. Joan's experience in leading global human resources programs will benefit ZANTAZ as we continue to expand and bring innovative e-communications solutions to market."
About ZANTAZ
ZANTAZ is the global leader in Information Retention and Discovery Management solutions. ZANTAZ' solutions enable organizations to capture, preserve and access unstructured digital information-including email, IM, files, scanned documents, and other electronic records-and review and produce relevant documents in a manner that reduces operational risks and costs while complying with legal, regulatory and corporate policy requirements. ZANTAZ solutions are available as onsite software applications or on-demand hosted services, and include a broad set of professional services and integration support. ZANTAZ has over 600 customers, including many of the largest corporations, law firms and government agencies in the world. For more information, visit www.ZANTAZ.com.
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