New Version of Cardiff LiquidOffice™ Enables Sophisticated Role-Based Routing, Structured Workflow and Advanced Process Monitoring of eForms
LiquidOffice v3.0 Enables Organizations to Automate All Forms Driven Process in a Format-Agnostic System that Supports PDF, HTML, Xforms and InfoPath
Gartner Symposium/ITxpo, Orlando, FL. - 2003-10-21 - Cardiff Software Inc., a leading global provider of document capture and eForm solutions for the enterprise, today announced LiquidOffice version 3.0, the next generation of the company's eForm process automation solution from Gartner Symposium/ITxpo 2003. LiquidOffice 3.0 smart enables the enterprise by streamlining the routing of forms and knowledge via ad hoc or structured workflow, advanced process monitoring and reporting, reducing time spent completing tasks and delivering real value to the organization. Immediate support for Microsoft InfoPath provides organizations the ability to support all the most popular eForm formats used - inside and outside the organization.
As a part of Cardiff's integrated business process automation (BPA) suite that includes LiquidCapture™ and TELEform®, Cardiff LiquidOffice 3.0 cultivates collaboration in a connected central server Web environment, ensuring visibility, consistency, and security of information and forms as they travel throughout the organization. By replacing manual paper processes with online forms and related business processes, organizations are seeing immediate impact in terms of timesavings, lower costs and higher value interaction with customers, resulting in an increase in overall business performance.
"LiquidOffice enables us to complete form-based business processes more efficiently," said Jamie Mangrum, Chief of the Office of Technology Resources, for the Department of General Services for the State of California. "As the central form repository for the entire State of California, we manage thousands of forms daily that need to be routed and approved quickly. In piloting LiquidOffice 3.0 we have seen significant benefit in the parallel routing and process monitoring capabilities, something we anticipate to create noticeable cost savings."
LiquidOffice 3.0 Automates Workflow Process and Empowers User Adoption with Easily Defined Roles
Currently, 99 percent of all tasks in an organization rely on the individual user to understand where a form must go next to complete the business process. LiquidOffice 3.0 includes a number of new features designed to support a more efficient form-based business process. With role-based routing and structured workflow, organizations no longer need to rely on individuals to determine the form approval process. By automating the workflow cycle for forms, and assigning role-based routing, LiquidOffice removes human error and speeds workflow resulting in time and costs savings. Forms are viewed and managed based on pre-determined roles, making it clear which step in the form process the business user can impact.
In addition, the new easy-to-use interface of LiquidOffice speeds user adoption. Companies can choose to use the LiquidOffice interface which includes similar features found in an email desktop application like an Inbox and Sent Items folder or customize the LiquidOffice Web interface to work as an embedded application within a portal environment, making the business user's adjustment to LiquidOffice virtually seamless. Enhanced navigation in the form repository makes it easier for business users to determine the appropriate form to use. The Form Design Expression Builder within LiquidOffice includes both simple and advanced interfaces that can enable non-technical users to build simple and complex rules and validations into a form without writing script.
"Cardiff has established a persuasive track record of delivering substantial, measurable value as customers replace manual paper processes with online forms and related business processes," said Dennis Clerke, president and CEO of Cardiff Software. "LiquidOffice delivers the most comprehensive capabilities for workflow and enhanced role-based management that provides greater flexibility to accommodate changing roles in an organization and allows for unique management of corporate-specific tasks. The effect is a more efficient enterprise that can provide higher-level service at a lower overall cost to its customers."
Introducing LiquidOffice Advanced Process Manager
Advanced Process Manager adds structured workflow to the business process. It allows organizations to design and simulate the process via the LiquidOffice Process Designer and then publish and activate through the LiquidOffice Forms Server. Advanced Process Manager can automate more complex processes and create additional efficiencies within the organization by automating parallel routing and escalation and exception handling. This results in increased business performance by combining human process automation and integration with other enterprise systems with an optimized pre-determined workflow.
"The complex nature of most form-based business processes requires greater collaboration across the organization," said Mark Gilbert, research director at Gartner. "Form-based processes can not be held up on a single users desktop. In order to compete at the highest level organizations must automate and complete tasks quickly. One way to accomplish this is to leverage work-flow for parallel routing and easier monitoring of forms as they travel through the organization."
Open Standards and form-agnostic support enables business processes enterprise-wide
Built on an open standards architecture and leveraging custom connect agents, LiquidOffice easily empowers the enterprise by utilizing existing technology infrastructures and applying, indexing, and augmenting broad enterprise data. The format-agnostic approach supports PDF, HTML and now Microsoft InfoPath 2003. (For more information on LiquidOffice support for Microsoft InfoPath please see the announcement made October 21, 2003 "Cardiff LiquidOffice Partners with Microsoft to Enable Routing and Tracking of Forms for Microsoft Office InfoPath 2003.")
As the only format-agnostic vendor, Cardiff enables its customers to easily manage internal and external form processes, empowering business users to work in their preferred format. LiquidOffice's open standards results in seamless throughput for a variety of business systems, including ERP, CRM, ECM, portals, transactional, and other Web-based tools driving significantly greater collaboration in form-based processes in every division of the organization.
"To truly enable enterprise-wide collaboration in form-based business processes, we need to provide open standard support for forms," said Bill Galusha, senior product marketing manager at Cardiff. "To leverage form-based information within content management, document management and backend systems, organizations must be able to publish forms to any of the major standards, Cardiff LiquidOffice enables this with out-of-the-box capabilities."
Pricing and availability
For more information on LiquidOffice, including pricing and availability, please visit www.cardiff.com.
About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo is the IT industry's largest and most strategic conference, providing business leaders with a look at the future of IT. For more than 10,000 IT professionals from the world's leading enterprises, Gartner's annual Symposium/ITxpo events are key components of their annual planning efforts. Attendees are responsible for more than $35 billion in IT spending for their respective companies, and rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use technology to address business challenges and improve operational efficiency. For more information, please visit www.gartner.com/us/symposiumorlando.
About Cardiff Software Inc.
Put Information to Work - Cardiff Software (www.cardiff.com) is a leading provider of document and form-driven business process automation solutions for Global 2000 organizations. The Cardiff family of integrated software products empowers organizations to automate existing business processes using technology to capture, process and respond to strategic business information, thereby improving employee productivity, customer service and profitability. In business since 1991, Cardiff has a global distribution network reaching every continent and more than 20,000 customers worldwide spanning every industry.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
Summary: ...WorkSite now allows these PDFs to be profiled into WorkSite directly from the pdfDocs Organiser interface for even greater efficiency. Improving Productivity to Deliver Faster Service at a Lower Cost “WorkSite has adapted easily to support the unique requirements and workflows of each of our business...
Summary: ...The value of Autonomy Process Automation technology has been quantified in many ways at First Interstate Bank. Automatic routing of electronic documents, coupled with electronic workflow, move documents quickly to employee work queues. Processes that used to require an overnight turnaround have been reduced...
Summary: ...routing when certain boxes on the form are checked, for example a specific university department. The form also features signature fields that include a name, date, and time-stamp. To ensure security, the approver must enter a valid user ID and password to complete the authorization.
...
Summary: ...determine exactly what we’re allowed to do with it. This would not be possible with our pre-MediaBin manual system.” Permissions-based access to specific folders and tasks provide centralized control. Serving a Global Audience Virage MediaBin now plays a central role in helping the MIA fulfill its...
Summary: ...on additional benefits, “Scrittura automates many steps of pre- and post-trade activity with instant document generation, integrated document management, automated workflow routing, full audit trails and real-time reporting capabilities.” With the Scrittura-powered OTC Transaction Processing System...
Summary: ...improved self-service, and more efficient provisioning of products and services—all made possible through integration of the Autonomy-powered web front-end with 15 back-end applications. At the same time, Virgin Mobile re-engineered its work processes to empower business units with more direct control...
Summary: ...generic templates that ensure consistency in look and feel, then route these pages to a content management team for expedited approval. Promotions can be tailored to changing markets more quickly and effectively than before, and content re-use has improved to 40%, improving overall productivity. “We’re...
Summary: ...into their personal online folder within Process Automation. These digital documents can then be attached to an eForm where it remains throughout the form processing, routing, tracking, approval and archive functions. As an added benefit, the seamless online archiving of supporting documentation significantly...
Summary: ...TeamSite. The workflow, automation and metadata tools within TeamSite ensure that content can be edited and approved prior to publication without technical personnel involvement. This means that the knowledge workers are empowered to deliver material that includes all best practice structures and standards—as...
Summary: ...to network limits, geographic distribution and any scalability requirement Legal Hold: information protection by means of forensic hold and in-place management of assets User Notification: embedded workflow systems for user management and verification Intuitive Central Dashboard: simplifying and reducing...
Summary: ...management platform is its unique patented parallel development and branching technology. Using this technology, hundreds of contributors can work individually or as teams to create, preview, and publish site content in their own “workareas” without interfering with content that has been created by...
Summary: ...of systems, Miami-Dade selected the Autonomy open content management platform, which seamlessly integrates with the County’s existing IBM WebSphere software platform. In addition, IBM Global Services was also a central component of the project, working closely with Fox and her team on the solution’s...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...on defined business rules, LiquidOffice provides advanced features such as: Process simulation Library of predefined tasks Sub-processes Built-in templates Conditional transitions Serial and parallel routing • • • • • • User-determined Processes LiquidOffice enables an immediate reduction...
Summary: ...in Autonomy’s Scrittura, one or more purpose-built workflows can be deployed and tracked in parallel to maximize efficiency and ensure immediate notification of any discrepancies. Ensures Seamless Integration of All Workflows Autonomy’s Scrittura provides instant connectivity to ICE eConfirm, SWIFT,...
Summary: ...a trade in Autonomy’s Scrittura Commodities, one or more purpose-built workflows can be deployed and tracked in parallel to maximize efficiency and ensure immediate notification of any discrepancies. Ensures Seamless Integration of All Workflows Autonomy’s Scrittura Commodities provides instant connectivity...
Summary: ...matching validation process. Several features allow users to perform all aspects of the matching process directly within the application. Ensures seamless parallel workflows and speed confrmation times When processing a trade in Autonomy Scrittura, one or more purpose-built workflows can be deployed and...
Summary: ...features such as grouping of servers for distributed administration, role-based administration, and advanced reporting. LiveVault also provides selective backup and restore of specific files. The administrator can browse the native file system structure to determine what to backup and exclude. This flexibility...
Summary: ...enterprise deployment or a stand-alone ECA/Review solution, organizations must be assured that 100 percent of potentially relevant information, inside and outside the enterprise, is processed. To accomplish this, the conceptual and contextual meaning of all information must be understood to ensure analysis...
Summary: ...or a stand-alone ECA/ Review solution, organizations must be assured that 100 percent of potentially relevant information, inside and outside the enterprise, is processed. To accomplish this, the conceptual and contextual meaning of all information must be understood to ensure analysis and review can...
Summary: ...it. Autonomy Systems Ltd. Workflow Once an editor proposes a modification to either the taxonomy structure or the business rules defining a category, that proposal is automatically routed to the appropriate publisher for review. To help determine the impact and scope of proposed changes, the publisher...
Summary: ...Autonomy Legal Hold Product Brief. Custodians must be notified of the hold and the legal team must be able to monitor receipt and acknowledgement, remind custodians of the preservation obligation, and perform interviews. ALH simplifies the notification management, tracking and reminder process with configurable,...
Summary: ...to rapidly and easily produce and update document templates in an environment they are familiar with. • Workflow Manager enables back-office personnel to customize and automate the entire workflow process for complete lifecycle management of trade documentation. Scrittura workflows can operate in parallel...
Summary: ...Message Manager - Autonomy Product Brief. • Industry-leading Monitoring, Supervision, and Review Provides pre- and post-review supervision capabilities of outbound, inbound, and internal communications to assist with regulatory compliance and corporate policies. Autonomy helps you address these challenges...
Summary: ...manual, and costly eDiscovery process into one that is fast, proactive, automated and cost-efficient. Innovative Solutions for Legal Departments Autonomy provides a comprehensive yet modular set of offerings to reduce costs, lower risks, drive competitive advantage and significantly improve overall legal...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Anthony Cartwright, IT project coordinator, Johnson Controls 12345 LiquidOffice Designer LiquidOffice Designer publishes in PDF, InfoPath or HTML to the LiquidOffice Server. Internet Users access LiquidOffice forms through a secure login. Internet Users access LiquidOffice forms through a secure login....
Summary: ...millions of dollars annually on the cost of printing, mailing and maintaining paper forms. 12345 LiquidOffice Designer LiquidOffice Designer publishes in PDF, InfoPath or HTML to the LiquidOffice Server. Internet Users access LiquidOffice forms through a secure login. Accessed Online Electronic forms...
Summary: ...handling costs. Cardiff’s® LiquidOffice™ offers the perfect solution. LiquidOffice is a powerful and adaptive Web-based business process management solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. LiquidOffice is simply...
Summary: ...Liberty Mutual Lloyds Bank Ove Arup Roche RWE Safeway SAIC Swedbank University of Manchester 2 The Power of Autonomy IDOL A Meaning Based Approach to Enterprise Information A successful enterprise IT platform must leverage the intelligence inherent within content, integrate with all enterprise systems...
Summary: ...Taking this approach, however, is risky, and can leave your business open to a wide range of consequences. Governing information for visibility, status, and policy Gartner defines information governance as “the specification of decision rights and an accountability framework to encourage desirable behavior...
Summary: ...time business process related data, as well as any other data sources and automatically form an understanding of that information. For organizations that must adhere to FOIA, Autonomy provides a Workflow Interface that automates the processing of FOIA and Privacy Act requests, including extensive workflows,...
Summary: ...hottest areas of technology today. When considering a move to the cloud, organizations are wise to research the costs, risks, and benefits of both public and private deployments to determine which route best meets unique legal, regulatory, and business needs. Private clouds can offer a range of key capabilities...
Summary: ...databases. A content database can be configured to the granularity of each SharePoint site. It is a manual task to configure a site within a separate content database, and to move sites into separate content databases. There is no option to separate content at any lower granularity, based on time since...
Summary: ...demands by customers and having a much greater degree of revenue responsibility. Ensuring an excellent customer experience has shifted, in the eyes of enterprises, from an expense that must be kept low into a vital competitive differentiator. It is not enough to simply react—contact centers have to...
Summary: ...Autonomy Whitepaper - How to Measure ROI for Online PC Backup and Recovery. End-User Support Costs The overall goal of this part of an ROI analysis is to define the annual cost of the time spent supporting a distributed workforce. This should include tasks such as tracking missing backup windows, troubleshooting...
Summary: ...tape-based backup is time-consuming and tedious. While organizations know that they must protect their data, those with limited IT staff would prefer to focus their time on more strategic projects central to the business, rather than monitoring the progress of manual backups, reviewing logs, and troubleshooting...
Summary: ...For Regulatory Compliance Change and Release Management Processes 5.0 CIO’s Role in Compliance Initiatives CIOs can help business process owners determine their organizations greatest areas of risk so they can be addressed first. Often, CIOs have led the organization’s effort to determine the greatest...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
