Cardiff's Employee Self-Service Solutions Enable Organizations to Reduce Costs and Improve Service and Communication Across the Enterprise
Organizations of all sizes across all industries are integrating Cardiff's interactive document solutions to improve internal collaboration and strengthen portal strategies
San Diego, CA - 2003-10-07 - Cardiff Software Inc., a leading global provider of document capture and eForm solutions for enterprise business process automation, today announced that a growing number of organizations from various industries are integrating Cardiff's employee self-service solutions to reduce costs and increase collaboration through the automated exchange of critical business information. Organizations as diverse as Baja Fresh, Johnson Controls and LG Electronics have implemented Cardiff's LiquidOffice eForm solution to convert their internal paper or static online forms into interactive eForms that can be automatically routed, tracked and approved across the enterprise.
Current economic conditions are forcing companies to do more with less, which is placing increased cost and resource constraints on most Human Resource (HR) departments. These constraints can also impact employee job performance and career development by inhibiting their access to critical information. In response, companies are recognizing the economic and operational benefits of providing employees with self-service solutions that make employee interactions more informed and efficient. This is corroborated by a July 2003 Aberdeen Group survey that places employee self-service as one of the top five applications to be purchased by organizations in the next six to12 months.
Companies are achieving this objective by implementing portal strategies to improve and expand communication between business and employee. Cardiff's interactive document solutions are a vital component of an online portal strategy for providing a distributed workforce with self-service access to critical business data and a 24x7 forum for collaboration.
For example, the English Schools Foundation (ESF), which employs 680 teachers at 18 schools throughout Hong Kong, recently implemented Cardiff LiquidOffice to automate its complex, worldwide recruitment process. Historically, ESF received teacher applications via paper documents (mailed or faxed). ESF chose the Cardiff open system approach because it enabled them to use existing systems as well as to take advantage of new technologies. Now, teaching candidates use a Web-based interface to submit an application. LiquidOffice manages the approval routing of the application and transfers the information directly into an HR database, thereby significantly reducing data entry costs and increasing the efficiency of the process.
"Cardiff offered the only open-standards solution that faithfully mirrors our paper process, both visually and mentally," said John Tustin, director of human resources, English Schools Foundation. "We selected LiquidOffice because it's flexible, does not involve hardware or software investments for the end user, and requires little training of faculty and staff."
Cardiff creates flexible solutions for meeting the diverse needs of HR functions and enhancing the processing of internal forms and documents. Cardiff's open standards approach enables its solutions to be easily integrated into existing systems and employee-focused tools, thereby protecting a company's current and future IT investments. This next-generation methodology embraces back-end systems, corporate portals, the Internet and wireless devices to empower end users to create and deploy living documents with bi-directional interface to the enterprise.
"Cardiff provides HR organizations with a real opportunity to improve service and operational efficiencies by implementing a cost-effective eForm solution that easily integrates with existing systems," said Dennis Clerke, president and CEO of Cardiff Software. "An important function of any employee self-service solution is to reduce the current drain on a HR department's limited resources, and LiquidOffice's intuitive interface and ease of use is designed to do just that."
The automation of employee-focused forms, such as benefits enrollment and expense reports, can improve employee satisfaction and reduce HR processing costs, while the automation of business-critical forms, such as purchase orders and inventory control forms, can lead to operational savings due to improved productivity and resource planning. The ability to track the approval status of forms that affect revenue and expense enables an organization to improve budgeting and forecasting.
More information about Cardiff's employee self-service solutions can be found at www.cardiff.com/vertical/ess or by visiting Cardiff's booth (#526) at the upcoming HR Technology Conference and Expo in Philadelphia, Oct. 8-9.
About Cardiff Software Inc.
Put Information to Work - Cardiff Software (www.cardiff.com) is a leading provider of document and form-driven business process automation solutions for Global 2000 organizations. The Cardiff family of integrated software products empowers organizations to automate existing business processes using technology to capture, process and respond to strategic business information, thereby improving employee productivity, customer service and profitability. In business since 1991, Cardiff has a global distribution network reaching every continent and more than 20,000 customers worldwide spanning every industry.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
Summary: ...organizations to design, route, approve and sign online electronic forms. All ISU faculty and staff involved in externally sponsored projects will access and complete the new proposal data form online through a Web browser. After attaching supporting proposal documents electronically, they will route...
Summary: ...order forms are then routed in LiquidOffice to the appropriate department for further processing. After the order is approved, the application person signs off and submits the form, which LiquidOffice routes to the customer care queue. After the customer care representative verifies shipping costs and...
Summary: ...order forms are then routed in LiquidOffice to the appropriate department for further processing. After the order is approved, the application person signs off and submits the form, which LiquidOffice routes to the customer care queue. After the customer care representative verifies shipping costs and...
Summary: ...LiquidOffice business process management software • OnBase enterprise content management software • PeopleSoft enterprise resource planning system • Microsoft SQL Server database The selection of LiquidOffice was key to the solution. “We looked at several workflow and eForm options, but chose...
Summary: ...into their personal online folder within Process Automation. These digital documents can then be attached to an eForm where it remains throughout the form processing, routing, tracking, approval and archive functions. As an added benefit, the seamless online archiving of supporting documentation significantly...
Summary: ...Case Study Johnson Controls Inc. Customer at a Glance. Case Study Customer at a Glance Johnson Controls Inc. Johnson Controls uses Cardiff’s LiquidOffice to streamline business processes. With Cardiff, Johnson Controls reduces the average processing time of online purchase requisition forms from eight...
Summary: ...completing records management processes and using email and fax communications to expedite and monitor the recruitment-to-hire process. Key Business Drivers • Reduce and/or eliminate dependence on County HR staff. • Automate online and offline applications, and significantly reduce printing costs....
Summary: ...CPS Energy Case Study. Instead of routing paper invoices manually for signatures and approvals, using Kofax and BCS software applications, incoming invoices are now scanned, stored in WorkSite, routed and approved online through a fully integrated SAP workflow, then stored in an invoice library for easy...
Summary: ...a rapid return on investment for First Interstate Bank. LiquidOffice helped them reduce the waste associated with manual processes, printing and storage of paper-based forms. They also eliminated data entry errors by incorporating database validations, calculations and other intelligent eForm features....
Summary: ...data residing in the main HR database. Once completed, the form gets automatically routed to the first supervisor in line for signature and authentication, which is accomplished via Interlink Electronics’ ePad tool and CIC’s Sign-It Signature software. The approval process is completely automated...
Summary: ...Cardiff Case Study, Cardiff Pinnacle. They selected Capital Capture because of their established track record in consultancy and delivery of capture and process automation solutions in the finance, banking and insurance sectors. Case Study Cardif Pinnacle Industry: Finance, Banking & Insurance Application:...
Summary: ...easy and is a major contributor to improved collaborative working across the organization. Processes which rely on information sharing such as meeting minutes, report approval, Freedom of Information (FOI) requests and staff recruitment are now much more efficient therefore requiring less resources.
...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...decision making. Autonomy Process Automation (APA) is a powerful suite that includes eForms, process modeling, analytics and paper processing. eForms APA eForms is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for...
Summary: ...eForms APA eForms is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. APA eForms is simply the fastest way for organizations to put all their corporate forms and processes online. APA eForms provides...
Summary: ...eForms Cardiff LiquidOffice eForms™ is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. LiquidOffice eForms’ capabilities range from internal corporate “Web forms” to the comprehensive...
Summary: ...LiquidOffice Mobile is a Native BlackBerry Application that works both when connected or offine 2. Multiple Formats: LiquidOffice is a Web-based system that uses open eForm standards to implement automated electronic forms publishing to HTML for use in any browser or fillable PDF format. 3. Graphical...
Summary: ...to take action on new account processes that stall or require further documentation from the client. Cardiff automatically reroutes tasks, sends alerts and tracks the status of a process, the time associated with completing each task, and all approvals, reviews and edits. This capability ensures the proper...
Summary: ...invoke workflow functions right from the WorkSite user interface. The combination provides iManage customers the ability to automate and streamline business processes such as document review and approval, correspondence tracking, accounting engagement workflow, contract management, new client intake or...
Summary: ...Autonomy Collaborative Classifier. Recommends documents below a category’s auto-publish threshold but above a specified lower “propose” threshold be assigned to that category, but routes the document to the managing editor for approval. • Reject: Documents below the propose threshold are rejected...
Summary: ...media sites • Advanced analytics and visualization tools for efficient categorization and contextual insight • Centralized management with executive dashboard for tracking of issues, resolutions and productivity • Preserve and Collect Content subject to Legal Hold • Rich Audit trails at message,...
Summary: ...can enable a large proportion of requests for rich media to be self serviced, empowering internal personnel – marketing teams, sales teams, and distribution partners – to ‘help themselves’ to accurate approved assets in the formats they need on the fly. Users want to experience content from any...
Summary: ...IT infrastructure to obtain custodian information from a variety of sources. Autonomy’s proven and tested connectors provide quick and easy access to HR and asset management systems as well as Microsoft® Active Directory to build custodian profiles. ALH can monitor and track custodian status, user...
Summary: ...Management provides fully auditable, easy-to-use workflow and processes necessary to manage custodians, notifications, interviews, and releases as part of the a good faith effort to meet the preservation obligation. Identifying Custodians and Data Mapping The first step in meeting the duty to preserve...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...aspect of a form’s lifecycle within your organization. From creation, deployment, approval and tracking, LiquidOffice does it all. The image below illustrates LiquidOffice’s process management capabilities. LiquidOffce’s Return on Investment Potential LiquidOffice offers corporations substantial...
Summary: ...and Confdential to Cardiff. LiquidOffce’s Advantage over Other eForm and BPM Solutions LiquidOffice has significant competitive advantages over other products in the market. Most notably: 1) Robust eForm Functionality – Effective eForm management requires a full range of functionality, from designing...
Summary: ...millions of dollars annually on the cost of printing, mailing and maintaining paper forms. LiquidOffce’s Advantages over Other eForm and BPM Solutions LiquidOffice has significant competitive advantages over other products in the market. Most notably: 1) Robust eForm Functionality—Effective eForm...
Summary: ...further supported by the organization’s ability to rely on a secure audit trail that automatically tracks approvals, reviews, edits and business activity at every step of a process. Increasing Transparency in eDiscovery – Autonomy eDiscovery supports transparency by turning an enterprise full of diverse...
Summary: ...such as SAP and unstructured electronic documents and records. As an example it is possible to integrate personal records in the HR database with correspondence from and to individuals or purchase orders with receipts, inventories and shipping notes. In today’s business world change has almost become...
Summary: ...enable the recovery of IT/business systems due to a disruption) • Protecting data for business and legal reasons, saving significant costs. • Centralizing e-mail retention for compliance readiness. • Leveraging knowledge investment, and making the most of your IT and HR investment. • Discovering,...
Summary: ...enforce document retention and destruction policies. WorkSite also provides integrated document routing and approval, enabling users to track document status throughout the approval cycle without superfluous phone calls or e-mails.
...
Summary: ...level of innovation by having access to knowledge from different practice areas. Communication The Edge also functions as a communications center. Each user’s home page includes a section for important news, key DuPont information, budget tracking, and a list of documents that have been uploaded in...
Summary: ...versions and library of approved language, those in the business units often need not approach the legal department for boilerplate contracts and other standard agreements. Because the system is searchable and contains documents that have been approved, businesspeople can sometimes find a “pre-approved”...
Summary: ...painfully by migrating to new hardware or DBMS. Must often over-buy up front to accommodate future growth. Scale seamlessly, as needed, by adding instances to cluster (or removing them) Purchase Approval Complex process; funded via capital expenditure budget and requiring a 3year ROI model Funded via...
Summary: ...organization. SELF-SERVICE BI TOOLS For the past decade, a robust super-user network has been the only way to make the concept of self-service BI a reality. In theory, self-service BI empowers business users to create their own reports and conduct their own analyses without IT or power-user involvement....
Summary: ...others to see. In each instance, the assumption is that these interactions are in some way limited to a group of specified or approved individuals, versus available openly to the general public. Social Media and the Shifting Information Compliance Landscape 7 Third-Party Email, Messaging Services and...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
