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Verizon Information Services Turns to Verity to Boost Performance of SuperPages.com

Verity K2 Enterprise Software Selected by Preeminent Online Directory Resource to Ensure Speed and Accuracy of Search Functions as Site Traffic Grows

SUNNYVALE, Calif - 2003-03-17 - Verity Inc. (NASDAQ: VRTY), a leading provider of enterprise software that helps organizations maximize the return on their intellectual capital investment, today announced its Verity K2 Enterprise software serves as the core of a multi-faceted search function found on SuperPages.com, the Internet's top online directory and shopping resource, produced by Verizon Information Services, a unit of Verizon Communications Inc. (NYSE: VZ).

According to ComScore Media Metrix, an Internet audience measurement service, SuperPages.com is one of the most popular destinations on the Web, drawing as many as nine million unique visitors monthly who generate more than 150 million page views. Traffic on this useful site, a comprehensive directory of some 15 million businesses across the United States, continues to grow on a daily basis. Contributing to that increase is the growing number of partnerships Verizon Information Services has established with other well-known Web properties.

The SuperPages online directory service is available on such sites as MSN, Lycos, Excite and InfoSpace. In each case, the service has the look and feel of the partner site, but Verizon provides the underlying technology, including search. This presents an interesting challenge in that performance must be top-notch regardless of the cumulative traffic levels on all such sites at any given time.

The distributed architecture of Verity K2 Enterprise (K2E) allows search performance across structured and unstructured information to be unaffected by traffic levels or number of simultaneous search queries. With Verity K2E, Superpages.com can handle hundreds of thousands of search queries across multiple servers, thus providing the Web site with robust, fault-tolerant performance 24x7. By distributing the process across multiple servers, performance is maintained at the highest level at all times.

Adding to the traffic and complexity of the search process was SuperPages' addition of Spanish language content, found at the click of a mouse on SuperPages.com en Español (http://superpages.com/espanol). Verity K2E easily supports this language requirement, as well as 25 other business languages to meet customers' growing needs. Besides handling searches for SuperPages' Yellow Pages listings, Verity K2E is used on SuperPages.com to locate phone numbers and locations in highly structured data repositories.

"SuperPages.com has become the place to go on the Internet to find the name, phone number, location and much more for millions of businesses and individuals across the country," said Anthony J. Bettencourt, Verity's president and CEO. "As traffic levels rise, those millions of people will experience firsthand why Verizon selected Verity K2 Enterprise software to serve as the foundation of SuperPages' search function with unmatched speed, accuracy, dependability and scalability."

Search-related traffic on SuperPages.com grew last year by nearly 75 percent. Verity K2E is designed to permit easy handling of Superpages.com's continued increase in traffic and content. This implementation of Verity technology is one of several within Verizon. Along with several internal applications, Verity software is utilized on the company's public Web site, www.verizon.com.

About Verity

Headquartered in Sunnyvale, Calif., Verity provides software solutions that help organizations maximize the return on their intellectual capital investment by utilizing Verity's industry-leading enterprise search, classification and personalization technologies. Verity software is used for sharing information within and between enterprises; for facilitating e-commerce sales; and for B2B activities on Web-based market exchanges. In addition, Verity technology serves as a core component of many leading e-business applications.

Verity products are used by more than 3,500 organizations in the private and public sectors. Customers include Adobe Systems, AT&T, Bristol-Myers Squibb, Cisco, Cap Gemini Ernst & Young, Documentum, Dow Jones, EDGAR Online, Financial Times, H-P, Home Depot, Lotus, META Group, SAP, Siemens, Sybase, Time New Media and Timex.

This press release contains forward-looking statements relating to Verity and the expected performance of its K2 Enterprise software in the SuperPages website. Actual results are subject to risks and uncertainties including the risk that integration of the Verity software into the SuperPages website will not perform as anticipated as a result of unforeseen technical difficulties. Risks relating to Verity and its products are set forth under the caption "Risk Factors" in Verity's latest Form 10-Q filed with the United States Securities and Exchange Commission.

For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.

Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.

Verity Editorial Contacts:

Winifred Shum

Verity, Inc.

(408) 542-2363

wshum@verity.com

Steve Hoechster

The Alliant Group

(646) 495-5401 or (914) 393-9219

shoechster@thealliantgroup.com

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