Cardiff LiquidOffice™ Selected by Baja Fresh to Automate Form-Driven Processes Across 215 Restaurants Nationwide
Leading Mexican restaurant chain implements LiquidOffice to standardize all internal forms; Integration with PeopleSoft® HRMS to reduce data entry costs
San Diego, CA - 2003-02-25 - Cardiff Software, Inc., a leading global provider of business process-automation solutions, today announced that Baja Fresh, a leading chain of fresh Mexican food restaurants and a subsidiary of Wendy's International Inc., has selected Cardiff LiquidOffice™ to automate form-driven processes enterprise-wide at 215 restaurants across 20 states throughout the country. Baja Fresh will take advantage of LiquidOffice's Web-based interface and open architecture to quickly capture, process and respond to business-critical information submitted internally via easy-to-use, online forms.
LiquidOffice will give Baja Fresh the ability to easily publish its 100 corporate forms on the corporate intranet, thereby avoiding duplications and providing employees with ready access to up-to-date, interactive forms. LiquidOffice will initially be used to automate a variety of human resource forms relating to new hires, capital expenditures, expenses and benefits.
In addition to providing an online interface for submitting forms, LiquidOffice will enable Baja Fresh to significantly reduce data entry costs through its ability to transfer data directly to and from their PeopleSoft® Human Resource Management suite (HRMS). For example, the integration of the two systems will allow data from new hire forms to be transferred directly into PeopleSoft HRMS, and data from PeopleSoft HRMS will be used to pre-populate forms with a user's profile information. LiquidOffice provides its users with additional reductions in time and expense by automatically managing the routing, tracking and approval processes for electronic forms.
"Cardiff LiquidOffice was selected for its proven ability to reduce the time, effort and expense associated with the manual processing of corporate forms," said Natascha Kogler Brown, CIO at Baja Fresh. "Our planned implementation of LiquidOffice will enable us to standardize form-driven processes across our 200 restaurants, which will give our organization more time to focus on expanding our number of restaurants."
The scalability and high performance of LiquidOffice provide organizations with a solid foundation for automating all their business-critical processes. Cardiff's open systems approach also allows them to take advantage of new technologies while continuing to use their existing systems, rather than locking them into a single source.
"By using LiquidOffice to transform static, legacy forms into intelligent eForms, large organizations like Baja Fresh can significantly reduce the costs associated with the manual processing of forms and also standardize forms, documents and processes across hundreds of remote locations," said Dan Shirra, Cardiff's vice president of worldwide marketing. "By providing online access to forms and automating the routing, tracking and approvals process, LiquidOffice presents Baja Fresh with a tool to increase productivity, efficiency and profitability."
LiquidOffice also supports intelligent routing, tracking and secure digital approval, so entire processes can be managed online, and forms can be automatically routed for approval. This functionality significantly reduces the amount of time and expense it currently takes to process and approve forms by reducing data entry requirements and eliminating the need for end users to print, fill out and mail back forms.
About Baja Fresh
Put Information to Work - Baja Fresh is the defining standard in 'quick-casual', fresh Mexican food, and has the highest sales per restaurant in this industry category. Founded in 1990 in Southern California, Baja Fresh has more than 215 company-owned and franchised locations in 20 states across the country. To locate the Baja Fresh location nearest you, call (877) BAJA-FRESH or visit the Web site at www.bajafresh.com.
About Cardiff Software Inc.
Put Information to Work - Cardiff Software (www.cardiff.com) is a leading provider of document and form-driven business process automation solutions for Global 2000 organizations. The Cardiff family of integrated software products empowers organizations to automate existing business processes using technology to capture, process and respond to strategic business information, thereby improving employee productivity, customer service and profitability. In business since 1991, Cardiff has a global distribution network reaching every continent and more than 20,000 customers worldwide spanning every industry.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
Summary: ...County of San Diego - Case Study. Staff were required to not only respond to citizen service requests but also maintain an up-to-date inventory listing of currently available job applications at the five regional offices. After receiving an applicants’ completed handwritten or occasional electronic...
Summary: ...their existing PeopleSoft® Human Resource Management suite (HRMS), Microsoft Access and Outlook solutions. The integration of the systems will allow data from PeopleSoft HRMS to pre-populate forms with a user’s profile information by employee ID number, providing the ability validate users data within...
Summary: ...copying, faxing • Minimize duplicate data entry • Standardize forms and processing • Consolidate forms • Reduce lost documents/incomplete files • Decrease training time The Solution After evaluating a variety of solutions, First Interstate Bank selected a suite of products from leading technology...
Summary: ...form processing, routing, tracking, approval and archive functions. As an added benefit, the seamless online archiving of supporting documentation significantly reduces costs associated with paper consumption and storage. The combined solution at Leon County Schools can serve a variety of different applications,...
Summary: ...reduce the costs associated with manual, paper-based procedures. Cartwright explained: “With LiquidOffice, our employees can fill in purchase requisitions online, send them through for electronic approval and track them throughout the whole process to delivery. We also plan to integrate the system with...
Summary: ...The Web Capture Option lets managers at Ruby Tuesday restaurants easily capture invoices from an intuitive browser-based Web interface before being fed to a TeleForm system for validation at corporate headquarters. • Security. TeleForm provides Ruby Tuesday with a realtime and historical audit tracking...
Summary: ...LiquidOffice business process management software • OnBase enterprise content management software • PeopleSoft enterprise resource planning system • Microsoft SQL Server database The selection of LiquidOffice was key to the solution. “We looked at several workflow and eForm options, but chose...
Summary: ...order forms are then routed in LiquidOffice to the appropriate department for further processing. After the order is approved, the application person signs off and submits the form, which LiquidOffice routes to the customer care queue. After the customer care representative verifies shipping costs and...
Summary: ...order forms are then routed in LiquidOffice to the appropriate department for further processing. After the order is approved, the application person signs off and submits the form, which LiquidOffice routes to the customer care queue. After the customer care representative verifies shipping costs and...
Summary: ...The solution also delivers a number of measurable cost savings to Cardif Pinnacle that include: • Eliminating the cost of manually routing incoming mailroom post to claim floors • Reducing the cost of manual data entry on claim form processing by over 80% • Minimising the cost of storing paper at...
Summary: ...surveys quickly and easily, and stopped hiring additional staff. I was particularly impressed with the Case Study American Express Industry: Finance Application: Customer survey forms Challenge: Streamline processes, improve accuracy, minimize expenses and scale to handle the increasing volume of forms....
Summary: ...an automated data capture solution using OCR and ICR technology. Essentially, the key drivers behind going to market for a scanning solution were the introduction of more efficient forms processing and a reduction in the time associated with manual data entry. “There was a lot of manual intervention...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...approved responses. Questions that cannot be answered automatically by the system within a specified confidence interval or that contain questions or concepts which need to be handled by an expert can be automatically routed to a specialist selected through IDOL’s conceptual analysis or directed to...
Summary: ...over 150 million blogs and an average of 90 million tweets every day, organizations must define usage policies and implement tools that support approved use and practices. Legacy tools are not effective for managing the risk associated with multi-media and interactive content. Manual analysis and processes...
Summary: ...and interfaces programmed within PeopleSoft to adjust to changing business conditions provides significant challenges. Cardiff Intelligent Documents provide a complementary unified business process and document interface to PeopleSoft based on a services oriented architecture (SOA). Cardiff allows IT...
Summary: ...a secure audit trail and automatically tracking approvals, reviews, edits and business activity at every step of a process. The LiquidOffice Mobile platform revolutionizes how people access and influence in-flight business processes and real-time data 1. Forms are accessed via LiquidOffice Mobile (Email...
Summary: ...eForms Cardiff LiquidOffice eForms™ is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. LiquidOffice eForms’ capabilities range from internal corporate “Web forms” to the comprehensive...
Summary: ...decision making. Autonomy Process Automation (APA) is a powerful suite that includes eForms, process modeling, analytics and paper processing. eForms APA eForms is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for...
Summary: ...data in highly-secure and redundant data centers • Reduction in costs for applying legal holds and responding to e-discovery requests Core Technology The core technology driving Autonomy’s offerings is the Intelligent Data Operating Layer (IDOL). Using sophisticated pattern-matching and advanced probabilistic...
Summary: ...to take action on new account processes that stall or require further documentation from the client. Cardiff automatically reroutes tasks, sends alerts and tracks the status of a process, the time associated with completing each task, and all approvals, reviews and edits. This capability ensures the proper...
Summary: ...access • Display LCD message • Trigger DVR/NVR recording • Audio alarm Advanced Archiving and Retrieval Options Data is automatically archived with the associated metadata to provide extensive searching and viewing options through a single intuitive interface. Stored information can be accessed...
Summary: ...tailored to the organization’s specific needs. Profile information is automatically applied, eliminating the need for manual data entry. • Audit Trails & Version Control - Meet regulatory, legal or operational requirements by tracking the complete history of all activities performed on a given document....
Summary: ...enabling users to cc the matter folder on outbound messages, or to forward messages to the folder. As with documents, profile information is automatically inherited from the folder, eliminating the need for manual data entry. Interwoven OffSite—Unparalleled Productivity for the Mobile Professional In...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...were able to implement electronic forms with a role-based workfow approval process, allowing 99 Cents Only Stores to improve business performance, enhance customer service, reduce costs and better manage training requirements. Baja Fresh has employed an Intelligent Documents system that allows it to publish...
Summary: ...with paper-based processes, manual data entry, a lack of mechanisms to track and manage critical assets and data, and isolated information systems that are unable to share data. That is why leading healthcare companies use Cardiff’s BPM solutions to discover, analyze and process information. Cardiff...
Summary: ...Data Analytics: The New Growth Opportunity for Software Developers. • Commercial OLTP databases • Open source OLTP databases • Proprietary data warehouse appliance hardware • Proprietary ISV-built databases ?“Better?than?Free”? ? said nMetrics (www.nmetrics.com.au) CTO, Dave Britt, of Vertica...
Summary: ...more promptly and witnesses will attend court while their recollection of incidents is still fresh in their minds. Information is only recorded once and filed in an eDRM central depository, in contrast to the manual system where information might have been recorded up to six times by different people...
Summary: ...camera. Users can create 'hot lists' of specified vehicles they wish to track closely and compare any identified number/license plate to predefined lists or perform full vehicle and driver database matching in order to match identified vehicles with any entry within the database. If images from an overview...
Summary: ...or removing them) Purchase Approval Complex process; funded via capital expenditure budget and requiring a 3year ROI model Funded via departmental operating expenditure budget requiring a 1month ROI model This shouldn't be confused with software as a service (SaaS) models, in which data from one customer...
Summary: ...into processes and, when necessary, notifying risk managers of non-compliance and automating corrective action and responses. Transparency is further supported by the organization’s ability to rely on a secure audit trail that automatically tracks approvals, reviews, edits and business activity at every...
Summary: ...of records. • Identify reason for collecting personal info & obtain consent. • Limit personal information collected & retain only as long as needed; allow individual to access their information. • Assure accuracy and safeguard against theft & open information policies to inspection. Combat terrorism...
Summary: ...ensuring that only the named custodian can respond to the notice; this eliminates the challenges of an email based system which offers limited security and allows anyone to forward and/or respond to notifications, even if they are not the named custodian. Security is essential when managing legal hold...
Summary: ...essential to maintain a proper balance between the need for change against the impact of the change. It is particularly important that Change Management processes have high visibility and open channels of communication in order to promote smooth transitions when changes take place. 8.2 Goal of ITIL Release...
Summary: ...to be actioned. Transcribed documents can be fi led or returned to the originating lawyer for review and approval to be sent to the client, plus real-time status updates for submitted instructions can be accessed and viewed. This approach enables fi rms to get documents or instructions into workfl ow...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.