Open Text Introduces new E-Forms Capabilities for LiveLink Using Cardiff Technology

Chicago, IL, and San Diego, CA - 2002-11-06 - Open Text™ Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, and Cardiff Software™, a leading global provider of business process-automation solutions, today introduced a new e-forms solution called Livelink eForms Management, which will make it easier for users to design and utilize complex forms in Livelink. The solution is based on the Data Collection Edition of LiquidOffice™ from Open Text Affinity Partner Cardiff Software, Inc.

Open Text and Cardiff are demonstrating the solution to Open Text's global install base of users from a variety of industries, who are attending Live LinkUp 2002, Open Text's annual user conference held this week in Chicago.

Livelink eForms Management is a fully integrated, easy-to-deploy solution that meets the critical need in large companies, especially those in regulated industries, for the uniform development and use of detailed forms.

The new offering extends the forms capabilities of Livelink, which are integrated with Livelink's document and knowledge management features. Customers benefit from being able to create detailed electronic forms in Livelink, use Livelink's workflows to automate the use of those forms and maintain forms with other documents and content in Livelink as part of a company's knowledge repository.

With Livelink eForms Management, users do not need detailed knowledge of HTML and Javascript to create a form, which is sometimes the case with competing solutions, and does not require the writing of custom code to connect to non-Livelink databases to populate fields in a form. Livelink eForms Management includes:

• The LiquidOffice Form designer used to create PDF, HTML, or XML form templates.

• Easy creation of forms with field-validation and database lookup to pre-populate fields from a non-Livelink database.

• Form management in Livelink with many ways to deploy forms-based applications.

• Form filling in a Web browser, while field data is submitted to Livelink and/or external databases.

• Forms integrated with Livelink's workflow to simplify the automation of forms-based business processes.

"Managing electronic forms has become increasingly important to the large organizations we serve, because of the growing number of laws regulating the development and processing of electronic documents," said Bill Forquer, senior vice president of business development at Open Text. "With Cardiff's LiquidOffice, we can offer an integrated, Web-based forms solution for Livelink that helps them meet regulatory mandates. Users have the flexibility to design complex e-forms with hundreds of fields, and leverage Livelink to manage those forms over the long term."

"Livelink is a recognized leader in collaboration and knowledge management software for global enterprises," said Mark Seamans, Chief Technology Officer of Cardiff Software. "The integration of LiquidOffice Data Collection Edition gives Livelink customers a powerful solution for automating forms-driven business processes."

LiquidOffice Data Collection Edition is a superior online data collection solution that is designed to bring maximum value to Cardiff OEM partners. Incorporating the core data collection feature-set of LiquidOffice, Data Collection Edition is based on the same open standards that enable it to easily integrate with a variety of industry specific solutions and complementary back-office applications. Cardiff offers a suite of integrated products consisting of TELEform®, LiquidOffice and LiquidPDF™ that support all phases of forms and document transactions - including paper document and form capture, eForm management, and PDF document assembly and delivery.

Open Text will continue to support Livelink PDF Forms Professional, its current forms product also based on Cardiff's technology, and offer an optional upgrade path to Livelink eForms Management.

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/

About Cardiff Software Inc.

Put Information to Work - Cardiff Software is a leading global provider of business process-automation solutions. Cardiff helps organizations gain tremendous advantages by automating their core business processes. The Cardiff family of integrated software solutions empowers organizations to capture, process and automate strategically relevant business processes and information for employees, partners and customers, thereby raising employee productivity, improving customer service and increasing revenue. In business since 1991, Cardiff has a global distribution network spanning every continent and more than 20,000 customers worldwide. Cardiff customers are Global 2000 organizations in the financial/banking services, manufacturing, pharmaceutical, healthcare, education and government industries. For more information on Cardiff, visit www.cardiff.com.

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world's first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports six million seats across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com

This news release may contain forward-looking statements relating to the deployment of Livelink and Livelink MeetingZone by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE, and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.

Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.

Media Contact:

Margaret Dobbin

Open Text Corporation

+1-519-888-7111 ext.2410

mdobbin@opentext.com

Media Contact:

Richard Maganini

Open Text Corporation

+1-847-267-9330 ext.4266

rmaganin@opentext.com

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