Autonomy Announces Collaboration Solution For Enterprise Knowledge And Competitive Advantage
New Module Offers Advanced Methods to Capture and Use Employee Expertise
San Francisco, Calif. - October 15, 2002 - Autonomy Corporation plc (Nasdaq: AUTN; LSE: AU., Nasdaq Europe: AUTN), a global leader in infrastructure software for the enterprise, today announced the release of Autonomy's Collaboration and Expertise Networks (CEN). CEN makes it possible for organizations of any size and complexity to capture, visualize and manage employee expertise and make knowledge available throughout the enterprise regardless of location. Companies can maintain a competitive edge by giving employees the ability to collaborate on projects, as well as share information and develop best practices.
Commenting on identifying expertise and driving collaboration, Daniel Rasmus, vice president at Giga Information Group said the Autonomy suite of products is being used to bring a new level of personalization to the employee. "Autonomy builds dynamic profiles of staff member interactions with information sources and maintains them over time, reflecting a historical context, but one that is also weighted toward more recent information."
Previously, organizations had to deploy legacy collaboration systems that relied on employees filling out forms or using a list of pre-defined keywords to describe their areas of interest. These approaches fail for a variety of reasons. The legacy systems generate additional work for employees by requiring them to fill out forms and update them. The systems fail to capture the employees' areas of expertise because employees either misrepresent their areas of expertise or do not continually update their profile as their projects and interests change. In addition, by relying on keywords, the collaboration tools do not match up experts because they may have selected different words to describe themselves or they could not find the most relevant tag for their profile.
Autonomy's software eliminates the manual efforts by automatically generating profiles implicitly and explicitly. As users interact with content, the system understands the concepts within the content and automatically develops a profile or adjusts it as the users work projects change. In addition, because Autonomy understands conceptually user profiles and content, it will link together employees that are working on similar projects even though it may not sound like they are doing related work. For example, at a pharmaceutical company an employee researching medicines for depression will be linked to an employee in another R&D department who is working on medicines to treat eating disorders, because both are working with similar drugs.
CEN allows enterprises to get an overview of what information they have, who is working on or using that information, and who the experts are on particular topics within the organization. With this knowledge, organizations can plug holes in their knowledge base or determine where duplication of work may be occurring. CEN's ability to profile network traffic through "mapping and visualization" (color-coded views of where information is located and how much is there) delivers enterprises a clear picture of their activities on a daily basis.
"In addition to the number of experts across diverse fields within BAE SYSTEMS, we have an incredible amount of information available to our employees, so it became increasingly apparent that we needed an efficient way to manage this knowledge," said Richard West, head of organizational and e-learning at BAE SYSTEMS. "Autonomy's technology give us incredible insight into what we know as a company and the ability to leverage that knowledge across the enterprise."
"Autonomy continues to develop and leverage its core IDOL technology for use in unique and efficient solutions for managing unstructured information," said Mike Lynch, CEO and cofounder of Autonomy. "CEN gives organizations incredible insight into what they know and the ability to leverage existing expertise to ultimately create competitive advantage in the marketplace."
CEN Functionality
Personalization: Automated explicit and implicit user profiling, cross-device profiling
Expertise Networks: Expertise location, communities of practice, free-text expertise assignment
Alerting through e-mail, Internet, SMS, handheld devices
About Autonomy
Autonomy Corporation plc (Nasdaq: AUTN; Nasdaq Europe: AUTN; LSE: AU.) is a global leader in infrastructure software for the enterprise. Autonomy's technology powers applications dependent upon unstructured information including e-commerce, customer relationship management, knowledge management, enterprise information portals, enterprise resource planning and online publishing. Autonomy's customer base includes more than 550 global companies, including Hutchison 3G, Channel 4, Deutsche Bank, AT&T, AstraZeneca, BAE Systems, Ford, Ericsson, General Motors, Lucent, Royal Sun Alliance, Sun Microsystems and public sector agencies including the UK Government's Department of Trade and Industry, NASA, the US Department of Defense and the US Department of Energy. Strategic reseller and OEM partners include leading companies such as BEA, Business Objects, Computer Associates, Hewlett Packard, IBM Global Services, Oracle, Vignette and Sybase. The company has offices in North America, Europe, Asia and Australia and is on the Web at www.autonomy.com.
Caution Concerning Forward-Looking Statements
With the exception of historical information, the matters set forth in this news release are forward-looking statements that involve risks and uncertainties. A number of important factors could cause actual results to differ materially from those in the forward-looking statements. These factors include, among others, technology risks, including dependence on core technology; fluctuations in quarterly results; dependence on new product development; rapid technological and market change; reliance on sales by others; management of growth; dependence on key personnel; rapid expansion; growth of the Internet; financial risk management; and future growth subject to risks. These factors and other factors, which could cause actual results to differ materially are also discussed in the company's filings with the United States Securities and Exchange Commission, including Autonomy's Annual Report on Form 20-F and Registration Statements on Form F-1.
Summary: ...BAE Systems Customer Case Study. Importantly, they wanted to avoid traditional technology approaches that are manually dependant, such as users describing their areas of interest using either a list of predefined keywords or through the filling out of forms - which forgets that experience and interests...
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Summary: ...their businesses and marketing activities Precise needed to monitor the entire media spectrum, including newspapers, magazines, newswires, websites, online rich media, television, radio, social media and discussion forums to provide a fully comprehensive view of media coverage and profile, and with the...
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Summary: ...Collaboration and Expertise Networks to increase and enhance knowledge sharing. Using IDOL technology to understand what users view and create, in conjunction with stated areas of expertise, Ernst & Young can build implicit and explicit profiles of users, allowing information to be automatically sent...
Summary: ...Telos Case Study - Advanced Message Handling. Case Study Company Background Telos Corporation draws on three decades of experience and expertise in a wide array of information technology solutions to meet the needs of some of the world’s largest government agencies (both military and civilian) as well...
Summary: ...S.Horowitz & Co Case Study. Case Study Industry Legal Challenges ■ Ability to easily fi le e-mails was less convenient ■ Matter-centric fi ling was difficult to use ■ Records management tools made it diffi cult for user adoption Benefits ■ Drag-and-drop e-mail fi ling eliminates manual profiles...
Summary: ...management system accelerates the inception of engagements by automatically generating workspaces for each new client. Pre-defined templates for each work group—tax, audit, etc.—ensure consistent filing and ease of retrieval, and automated profiling make metadata and full-text searches both accurate...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...generation, eduction, sentiment analysis and visualisation, IDOLme eliminates down-time that would otherwise cause costly delays. Promote Collaboration IDOLme builds on Autonomy’s Collaboration and Expertise Networks (CEN). It establishes a conceptual understanding of the relationships between experts...
Summary: ...of the content they consume and create across all data formats including email, IM, documents, online and even voice. • Explicit Profiling: users have the ability to describe their own expertise using natural language free-text as well as keywords. IDOL also leverages any metadata that has been assigned...
Summary: ...profiles are created based on the concepts of the documents that the user has been reading within the Autonomy Portlet suite (Agents, Retrieval, Clustering, Community etc.). Every time a user opens a new document within the Autonomy Portlet suite, the appropriate profile is update based on the information...
Summary: ...video, and scanned images within a single infrastructure • Streamlined Profiling Capabilities - Classify each document and e-mail message with metadata tailored to the organization’s specific needs. Profile information is automatically applied, eliminating the need for manual data entry. • Audit...
Summary: ...profile of the information usage of each user. The system can then identify user’s current interests to refine search accuracy without any manual input and deliver targeted updates instantly. Agents – Agents can be created to deliver conceptually related information based on users’ profiles and...
Summary: ...made available on the device and form factor that best suits the user and their working environment or circumstance. Powered by Autonomy IDOL, Connected Backup Mobility features browse and search of protected data using metadata, keyword, or concept queries. Critical data is thereby easily identified...
Summary: ...visually rich pages for "locale variations" to be created from "master locale" versions, with the "locale variations" automatically related to the "master locale" asset. When the "master locale" asset is updated, automatic notification and workflows can be invoked where both the "master locale" asset...
Summary: ...to: • Find the right information quickly and easily across all data repositories • Locate and make connections with experts throughout the organization • Identify experience and tacit relationships that can be leveraged to develop new business • Alert users to new content that matches profiles...
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Summary: ...and maximize internal expertise. Traditional approaches to knowledge management have met with limited success because they have relied too heavily on user-defined metadata, user-selected taxonomy location and keyword search technologies which only return results if a search term explicitly appears in...
Summary: ...and maximize internal expertise. Traditional approaches to knowledge management have met with limited success because they have relied too heavily on user-defined metadata, user-selected taxonomy location and keyword search technologies which only return results if a search term explicitly appears in...
Summary: ...you to visualize and refine campaigns. • Keyword Recommendation: recommends profitable keywords by analyzing and weighting keywords in your page content and those used by actual visitors, and then performing keyword expansion.
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This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...accurate information to users. Agents can be trained to look for conceptually related themes from concepts a user defines either implicitly or explicitly as part of their profile. By continuously monitoring live information streams and matching relevant, conceptually related content against profiles,...
Summary: ...to describe what they are tracking or what they have heard. Because the system analyzes and understands the concepts within text, video and audio content, rather than relying on keywords, it is able to identify patterns or clusters of words that, when combined together, can signal a code for dubious activities....
Summary: ...conceptual profile of each user based on both explicit profiles (agents) and implicit profiles (click thru and submission), automatic profiling avoids the need for explicit input of any form from the user and delivers options for identifying and managing expertise and collaboration. ? Community & collaboration...
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Summary: ...view of their users, and can see their individual or aggregate profiles, automatically generated by their queries and activity on the portal • Channels – regularly updated information feeds that are automatically generated according to a user’s implicit profile, as well as channels with the latest...
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Summary: ...to be entirely objective. Our perception and background color our interpretation of seemingly benign data. For example, a user profile in a corporate directory is more representative of an employee’s opinion of themselves, rather than actual expertise or experience. Schemas aren’t neutral Creation...
Summary: ...or content contribution. Generating a multi-faceted and concurrent conceptual profile of each user based on both explicit profiles (agents) and implicit profiles (click thru and submission), automatic profiling avoids the need for explicit input of any form from the user and delivers options for identifying...
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This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.