New Technology to Power Company's Corporate Web Site and Enhance Information Retrieval
NEW YORK, N.Y., June 18, 2002 - New York Life Insurance Company announced today that the company has implemented new technology to automatically gather, retrieve and connect pertinent information on the company's Web site, www.newyorklife.com. With this enhancement, New York Life's Web site now offers a natural language search function that enables customers to submit queries in conversational phrases. New advanced search options include the ability for consumers to modify the number of results, and the way the results are displayed and narrowed down. Users can also view frequently requested searches and perform them with one click. This new automated technology is provided by Autonomy Corporation plc, a global leader in infrastructure software. The Autonomy technology provides newyorklife.com with one of the most sophisticated information retrieval capabilities in the insurance and financial services industries.
"At newyorklife.com, we are committed to offering the most comprehensive source of insurance and financial services information on the Web," said Ken Hittel, vice president, Corporate Internet Department at New York Life. "As a result, we are continually evaluating our Web site solutions to make it even easier for our policyholders, employees and other interested consumers to access information through the use of Internet technology."
Launched in 1996, New York Life Insurance Company's Web site, www.newyorklife.com, is a comprehensive Internet source for insurance and financial information. The site features online customer service at the Virtual Service Center, financial calculators, online retirement and estate planning tools, an Education Center full of useful articles, Locate an Agent tool, information about the company's core life insurance products and services, and other resources devoted to assisting consumers in obtaining their financial goals. Newyorklife.com has received recognition and awards from APEX, Business Marketing magazine, DALBAR, eWeek, Financial Net News, the Life Communicators Association, and the Web Marketing Association, among others.
New York Life Insurance Company, a Fortune 100 company, is the largest mutual life insurance company in the United States and one of the largest life insurers in the world. Founded in 1845 and headquartered in New York City, New York Life and its affiliates offer life insurance, annuities and long-term care insurance. Through New York Life Investment Management, LLC, New York Life's affiliates provide institutional asset management, retirement plan and trust services and an array of securities products and services such as institutional and retail mutual funds.
Contacts:
Marisha Chinsky
New York Life
(212) 576-5897
Mike Holloway
Edelman Public Relations
(212) 704-4532
Summary: ...the opportunity to direct cash where it is needed most when a life-interrupting medical event causes financial challenges. Aflac is the number one provider of guaranteed-renewable insurance in the United States and the number one insurance company for individual insurance policies in Japan. Aflac's insurance...
Summary: ...and other operating applications for our life insurance affiliate, health benefits administration, and external audit management,” says Taggart. CPG now leverages Interwoven to improve auditability, accountability, and efficiency organization-wide. The Church Pension Fund and its affiliate s administer...
Summary: ...opportunities to reduce costs.” Opportunity knocked for American HomePatient (AHOM) in 2003 through their content management solutions provider, AccuImage, LLC. In meetings over the Christmas holidays at AHOM’s headquarters in Brentwood, Tenn, Gouy and some of his trusted technology advisors devised...
Summary: ...a new document titled, “Member Advisories: Bioterrorism Readiness Plan: A Template for Health Care Facilities.” Lastly, IDOL K2 helps hospital regulatory managers stay on top of their ongoing obligations related to the Health Insurance Portability and Accountability Act. By uncovering the latest articles...
Summary: ...Telecommunications Application: Customer ordering system Challenge: Improve customer ordering system that was time consuming and tedious Solution: Cardiff TeleForm, UMAX Scanners Results: • More timely, accurate data • Reduced user entry and submission time • Improved order tracking and enabled...
Summary: ...information, until recently the AHA lacked the means to provide a single point of access for all information presented on both its own site and its more than 50 affiliate sites. In addition, many of the AHA’s affiliates lacked adequate resources to post timely information on their sites. Together, these...
Summary: ...annually. The Challenge The grant application process at ISU is driven by an institutional proposal data form. This two-page form collects pertinent information about the proposed project, such as name of principal investigator and funding amount, and gathers approvals from the departments who bear institutional...
Summary: ...and sales of its funds is its global network of advisors who work for the strongest financial service organizations, including A.G. Edwards, Northwestern Mutual, Robert W. Baird, and Raymond James. “We compete with other fund providers for the attention of our distribution partners on the front lines...
Summary: ...Park, Cowley Rd, Cambridge CB? ?WZ, UK Tel : + ? ? ( ? ) ? ? ? ? ? ? ? ??? Fax: +?? (?) ???? ??? ??? Email: autonomy@autonomy.com Other Offices Autonomy has additional o?ces in Boston, New York, Sunnyvale, Vista and Washington DC, as well as in Amsterdam, Beijing, Brussels, Hamburg, London, Madrid, Milan,...
Summary: ...Autonomy Systems Ltd Cambridge Business Park, Cowley Rd, Cambridge CB? ?WZ, UK Tel : + ? ? ( ? ) ? ? ? ? ? ? ? ??? Fax: +?? (?) ???? ??? ??? Email: autonomy@autonomy.com Other Offices Autonomy has additional o?ces in Boston, New York, Sunnyvale, Vista and Washington DC, as well as in Amsterdam, Beijing,...
Summary: ...Ken Zurhorst, Vice President, CFI "Beyond significant time and cost savings, we now have — for the first time — an endto-end business continuity solution that can restore data from anywhere at any time." —Ken Zurhorst, Vice President, CFI Organization Columbus Finance Inc. Industry Automotive Financing...
Summary: ...has grown exponentially over the years. Throughout the 1980s and 1990s, strategic acquisitions and organic growth fueled Aon’s rapid expansion in the global insurance marketplace. The company—which includes businesses selling everything from home and life insurance to complex event insurance—currently...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...for life insurance, health insurance, property and casualty insurance, annuities or any financial product and service. Aligned with Standards As a member of NAVA, the standards body for annuities and insured retirement solutions, Cardiff has actively participated in the development of standards in this...
Summary: ...Autonomy Taxonomy Libraries Product Brief. autonomy@autonomy.com Other Offices Autonomy has additional offices in Boston, New York, Washington DC, Amsterdam, Buenos Aires, Beijing, Tokyo, Brussels, Frankfurt, Hamburg, London, Madrid, Milan, Munich, Oslo, Paris, Rome, Shanghai, Singapore, Stockholm, Sydney,...
Summary: ...data intake for over 1000 file types - Operate 5 world-class data centers with 6000 servers • Trusted Hosting Partner in times of crisis on high profile cases: - Banking Joint Defense, Enron - Multi-district litigation - Cabinet level agency in multi-billion dollar fund management class action suit...
Summary: ...Email: autonomy@autonomy.com Other Offices Autonomy has additional offices in Antwerp, Barcelona, Beijing, Bogota, Boston, Buenos Aires, Calgary, Cambridge, Chicago, Dallas, Darmstadt, Kuala Lumpur, London, Madrid, Mexico City, Milan, Munich, New York, Oslo, Ottawa, Paris, Pleasanton, Rome, San Francisco,...
Summary: ...based on: Pre-defined categories of questions and answers populated automatically Automatic hyperlinks to similar questions or answers Experts’ profiles built automatically by the system Restricted fields: Answered or unanswered Date of submission / modification Natural-language query As well as being...
Summary: ...Autonomy has additional offices in Antwerp, Barcelona, Beijing, Bogota, Boston, Buenos Aires, Calgary, Cambridge, Chicago, Dallas, Darmstadt, Kuala Lumpur, London, Madrid, Mexico City, Milan, Munich, New York, Oslo, Ottawa, Paris, Pleasanton, Rome, San Francisco, Santa Clara, Shanghai, Singapore, Santiago,...
Summary: ...contained within audio recordings - if SAD is easily accessible - then it must not be stored. As a result of additional market feedback, on February 17, 2010 the SSC modified the new language to further clarify its position on audio recordings. PCI-DSS Frequently Asked Questions Are audio/voice recordings...
Summary: ...contained within audio recordings - if SAD is easily accessible - then it must not be stored. As a result of additional market feedback, on February 17, 2010 the SSC modified the new language to further clarify its position on audio recordings. PCI-DSS Frequently Asked Questions Are audio/voice recordings...
Summary: ...Email: autonomy@autonomy.com Other Offices Autonomy has additional offices in Antwerp, Barcelona, Beijing, Bogota, Boston, Buenos Aires, Calgary, Cambridge, Chicago, Dallas, Darmstadt, Kuala Lumpur, London, Madrid, Mexico City, Milan, Munich, New York, Oslo, Paris, Pleasanton, Rome, San Francisco, Santa...
Summary: ...requirements. Many leading market participants; global banks, investment management firms, broker dealers, regulators, hedge funds, and law firms trust Autonomy to help meet their compliance and legal needs. Autonomy Offerings for Global Capital Markets The Autonomy solution for the Global Capital Markets...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...expensive and time-consuming coding processes, BPM solutions can dramatically improve claim payment turnaround time and increase data accuracy. This is a clear winner for automation, as noted by the following real-life example1: State Fund Mutual has cut the time it takes to process and pay bills to both...
Summary: ...Social Media and Information Compliance - Autonomy whitepaper. Among these are enjoying and defending life and liberty, acquiring, possessing, and protecting property, and pursuing and obtaining safety, happiness, and privacy.” In addition to constitutional protections, California, New York, North Dakota,...
Summary: ...for optimizing data retention in production databases • Meets long-term retention requirements Application retirement As applications reach the end of their useful life, they become static, no longer taking on new transactions. The data is valuable to the business; however, at this point, a decision...
Summary: ...of consumer confidence and loyalty The financial penalties for noncompliance can reach into the millions. Past cases have shown that companies in traditionally regulated sectors, such as financial services, insurance, healthcare, utilities, real estate, and manufacturing, can face more than 10 legal investigations...
Summary: ...party that issued the debt be unable to repay, the insurer will pay out the policy. Asset backed securities, such as securities created from pools of mortgages, or even from other derivative products, were significant types of debt insured by CDSs. What had been a relatively small market ballooned as...
Summary: ...HP Data Protector Software – Business white paper (US English). HP Data Protector automatically directs Continuous Access to replicate the snapshots locally or on an HP Storage array at a remote location, depending on your organization’s configuration and recovery needs. Snapshots can be taken frequently,...
Summary: ...markets. The authority of the FSA has already been extended to cover mortgage products (from October 31 2004), and general insurance products (from 14 January 2005). Other changes coming up shortly include: m Integrated Regulatory Reporting. From 1 April 2005, firms will have to start preparing to submit...
Summary: ...Legal Technology: Enhancing profitability through an economic crisis. With real estate costs at a premium, storage for these redundant printouts came at a high price. Meanwhile, because paper, e-mail messages and electronic documents were handled differently on different systems, there was a risk that...
Summary: ...of over 7,000 job applications per year, saving sig1 Pew Internet & American Life Project, How Americans Get In Touch With Government, May 2004 2 Comprehensive case studies from which these examples are drawn are available in the appendix. Proprietary and Confdential to Cardiff. nifcant funds from reduced...
Summary: ...these solutions. Customer-facing Processes Positive or negative customer impressions are often formed as a result of a corporation’s ability to effectively manage its business processes. Whether it’s insurance claim forms, permit applications, satisfaction surveys, customer support requests, or order...
Summary: ...collections or document-sets. In simpler systems, underlying semantic divisions in the information drive this division -- information pertinent to the marketing department is stored in one database, that useful to the sales force is stored in another one. Such segmentation can then be used at the application...
Summary: ...limited amount of time to satisfy a discovery request. As a result, the longer an organization devotes to the often tedious task of tracking down and collecting pertinent data, the less time its team has to review and produce an optimal outcome either through trial or settlement. As e-discovery becomes...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
