U.S. Air Force Air Mobility Command Selects Cardiff's XML and Adobe PDF eForm Solutions To Meet Government Paper Automation Mandates
Air Mobility Command implements eForms to meet requirements within Government Performance Review Act; Solution also meets Government Paperwork Elimination Act mandates
San Diego - 2001-10-18 - Cardiff Software Inc., a leader in XML-based business and process automation solutions, today announced that the U.S. Air Force Air Mobility Command (AMC) has selected Cardiff and Document Technologies, a Cardiff Certified Channel Partner, to provide automated paper and eForm solutions to process evaluation surveys at 12 Family Support Centers (FSC) in North America. The support centers, a function of the AMC, are to provide assistance to 49,000 active duty military personnel and 118,000 family members.
Using Cardiff TELEform™ and PDF+Forms™ products, as well as Document Technologies' DocuData™ and project integration services, AMC implemented a complete information capture and processing system that allows their Outcome Measurements program to comply with the Government Performance Review Act of 1993 (GPRA). GPRA was mandated by the Department of Defense to measure military programs return on investment and ensure the best use of taxpayer dollars.
The solution also meets mandates found within the Government Paperwork Elimination Act of 1998, which requires that high-use paper forms be available online and automatically processed by October 2003.
"The AMC Outcomes Measurement program was developed to gauge whether we were making a difference for military families with the programs that deal with issues such as relocation," said CMSgt Eric Carlson, superintendent, Family Matters, HQ AMC/DPFF. "In order to do this we partnered with Cardiff Software and Document Technologies. Their integrated solutions and services gave us the ability to collect information using traditional paper forms and Web-based electronic forms - with a single investment."
Completed paper evaluation forms are faxed or scanned into the Cardiff TELEform system, where they are converted into XML data using advanced Optical and Intelligent Character Recognition (OCR and ICR) engines. Online forms are published by the system as Adobe® Portable Document Format (PDF) forms using Cardiff PDF+Forms, allowing evaluation forms to be completed over the Web and email using the free Adobe Acrobat® Reader Internet client.
In both cases, the collected data is processed through sophisticated business rules within Cardiff TELEform to ensure that the data is clean, complete and correct. The Cardiff TELEform system then uses Connect Agent technology to deliver data to Document Technologies' DocuData, an image enabled data analysis and reporting tool. DocuData also allows AMC bases to send collected data to the centralized analysis center located at Scott Air Force Base (AFB) in St. Louis, Mo.
"By using Cardiff TELEform and Cardiff PDF+Forms together, the AMC is utilizing the first complete form design, data verification and processing system for Adobe PDF documents and forms," said Robert Weideman, vice president of marketing at Cardiff. "Scott AFB has the administration functionality to consolidate data into one report, or individually if required."
"The AMC now has full fidelity throughout all mediums of forms - paper, fax and online," said Allan Rogers, president of Document Technologies. "By building a complete automated process and database solution using industry standards, the AMC can expand these capabilities worldwide."
About Document Technologies
Document Technologies is a solutions provider for medium- to high-volume image capture, forms processing and eDocument applications. The company delivers consulting services and experience-based advice, and recommends and integrates the hardware and software necessary for a true working production environment. Document Technologies is headquartered in Alexandria, Va., with additional operations in Winston-Salem, N.C. For more information, visit www.docutec.com.
About Cardiff Software Inc.
Put Information to Work - Cardiff Software (www.cardiff.com) is a leading provider of document and form-driven business process automation solutions for Global 2000 organizations. The Cardiff family of integrated software products empowers organizations to automate existing business processes using technology to capture, process and respond to strategic business information, thereby improving employee productivity, customer service and profitability. In business since 1991, Cardiff has a global distribution network reaching every continent and more than 20,000 customers worldwide spanning every industry.
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