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Daimler Chrysler: Driven to Automate

Cardiff reseller Electric Paper GmbH implements award-winning software to automate work at Daimler Chrysler

Brentford, Middlesex - 2001-07-16 - For German DaimlerChrysler, quality assurance (QA) is an intensive, hands-on process involving millions of forms each year. During car production, QA checks are performed on all the parts of all the cars and the results are documented on QA-Cards. Until recently, the cards were archived onto microfilm.

To develop a complete solution for digitally archiving the forms, DaimlerChrysler hired ANACOMP as a general contractor. ANACOMP brought in Electric Paper GmbH to implement the form processing solution.

The form processing challenges are significant. The two-page QA card design has varied over time, and different cards are used for the same purpose. There are a different number of cards for different vehicles, and when the cards arrive for processing, they are not always in sequence. Also the cards are colored (e.g. red, blue, yellow, green) and have several labels on them. At the factory, the cards, along with the Car ID barcode and Form ID are produced using dot matrix printers. They are filled in using stamps with different colored ink and often get dirty during handling.

Cardiff solution installed by:

Electric Paper GmbH

Solutions implemented:

TELEform Enterprise

KODAK IL 500 scanner (w/IPU)

MS SQL-Server

As implemented, the solution involves a KODAK IL 500 Scanner with IPU, MS SQL-Server and TELEform Enterprise with two additional Readers and 2 additional Verifiers. Once the QA-Cards are filled in at the factory in Rastatt, they are sent to a scanning service in Stuttgart where they are sorted, read, and verified, and exported as multi-page TIFF files and forwarded to the central archive on streamer-tapes. The status of each card processed is stored in an SQL Server Database, so that only completed forms, those with Form ID and Card ID barcode are archived. The archive is also fully indexed.

The TELEform solution was able to overcome all of the processing challenges, and the benefits of the system have been tremendous. In the first 9 months of operation, over 2.56 million forms were processed for 160,000 cars. The daily volume is 28,000 forms with a 97% recognition success rate.

About Cardiff Software

Cardiff's integrated eTransaction solutions are used by more than 20,000 organizations, including Global 2000 companies, to automate a wide range of business transactions and processes. Cardiff's Information Capture, eForm and Personalized Interaction solutions work together to replace manual processing with automated online systems, putting information to work more quickly and affordably than ever before.

Cardiff TELEform® Information Capture products automatically convert paper forms and documents into online information for database, XML and eBusiness applications. Cardiff's eForm Warehouse™ Suite, HTML+Forms™ and PDF+Forms™ are used to automate the collection and processing of data from Internet forms, and to replace corporate paper forms with automated online eForms.

For more information please visit the Cardiff Web site at http://www.europe.cardiff.com/.

For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com/ or call 408-541-1500.

Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.

Media Contact:

Tim Dubes

Cardiff Software Ltd

+44 (0)20 8 326 1100

tdubes@cardiff.com

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