Cardiff Software Training Team Gains New CDIA Certification
Cardiff extends customer service leadership with industry recognition of VAR and end-user instructors
San Diego - 2000-06-20 - Cardiff Software, a leading supplier of business productivity software, announced today that two members of the Cardiff Training Organization have earned Certified Document Imaging Architech (CDIA) certification. Cardiff instructors Dale Pocklington and Leondra Baker gained the certification and recognition after meeting the stringent requirements of CDIA.
Sponsored by a Consortium of imaging product suppliers, distributors, integrators and publishers, the Computing Technology Industry Association offers the nationally recognized CDIA certification program for document imaging professionals. Earning CDIA certification means that an individual possesses the knowledge, skills and customer relations ability essential for implementing successful imaging solutions.
"Cardiff employs some of the finest, most qualified and experienced instructors in the industry. CDIA certification results in superior training and coaching provided to Cardiff customers by our instructors. It's a tremendous achievement for Dale and Leondra in reaching this goal, " said Scott Vock, Director of Cardiff's Training Services Division.
Dale Pocklington holds a Bachelor's degree in Occupational Education from Southern Illinois University, as well as a Master of Science in Human Resource Management and a Master of Health Administration from Chapman University. Prior to joining Cardiff in 1998, Dale served in the United States Navy, both as a Naval Flight Officer and as a member of the elite Navy Seal teams. Holding the position of Senior Instructor, Dale is a master instructor for Cardiff customers and as is mentor to other Cardiff instructors.
Leondra Baker holds a B.S. in Business Administration Management of Information Systems from San Diego State University. Leondra authors courseware for Cardiff products, and instructs Cardiff customers and reseller partners on implementing Cardiff solutions. Before joining Cardiff, Leondra taught non-traditional adult students how to overcome obstacles and build self-esteem while they learned a variety of hard and soft skills.
The CDIA certification test requires a command of the fundamental knowledge of what makes up an imaging system. Individuals must demonstrate an understanding of input/capture, display, storage, communications/networking, computing environments and imaging business issues. A typical CDIA candidate is a technical professional with digital imaging experience in developing system requirements, as well as the system design of imaging systems.
About Cardiff Software Inc.
Put Information to Work - Cardiff Software (www.cardiff.com) is a leading provider of document and form-driven business process automation solutions for Global 2000 organizations. The Cardiff family of integrated software products empowers organizations to automate existing business processes using technology to capture, process and respond to strategic business information, thereby improving employee productivity, customer service and profitability. In business since 1991, Cardiff has a global distribution network reaching every continent and more than 20,000 customers worldwide spanning every industry.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
Media Contact:
Cindy Elliott
Cardiff Software
760.936.4626
CElliott@Cardiff.com
Forthcoming Events
Archived Events
There do not seem to be any upcoming events related to this page at the moment, please visit our seminar and webinar pages for more information.
Summary: ...frustrated by the reordering process, the NCAL Pharmacy Call Center agents often had to take extra steps to provide members with the services they need. The NCAL Pharmacy created courses that addressed specific issues such as: • Listening skills • Empathy • Calming upset members • Service Recovery...
Summary: ...for business process improvements. Orange aimed to leverage intelligence from their customer interactions to improve contact center metrics such as average handle time, agent knowledge and soft skills, sales revenue and performance evaluation scores. Orange also wanted to provide realtime information...
Summary: ...of certified Channel Partners—partners that promote, sell and support Autonomy Capture, products and provide clients with a complete eTransaction solution. Baker visited the campus for a face-to-face meeting, and realized within five minutes that there was a strong need for training. Baker said, “I...
Summary: ...local government Application Centralized repository of personnel, HR and payroll eForms Challenges Reduce redundant processes and streamline approvals Solution • Autonomy Process Automation, Interlink Electronics’ ePad used with CIC’s • Sign-It Software for signature certificate a uthentic ation...
Summary: ...so we’re confident that they know what’s needed and can provide it.” About Office Information Australia Office Information Australia (OIA) is considered the premier supplier of Information Management solutions to Australian business, and is the master distributor for Interwoven WorkSite in the Asia-pacific...
Summary: ...130,000 people, including Joint Ventures across 5 continents with more than 110 sites. It has annual sales of around £13 billion. The company offers a global capability in air, sea, land and space with a world-class prime contracting ability supported by a range of key skills. BAE SYSTEMS designs, manufactures...
Summary: ...software • HP TRIM document and records management software 3 retention schedules for other types of documents. Records associated with a case that required an on-site investigation must be kept for 20 years, for example. Other case records are kept for 10. Learning certificates are retained for three...
Summary: ...and records management. About Autonomy Records Management Autonomy Records Management (Meridio) solutions are certified on major global regulatory standards, including US DoD 5015.2 Ch 2 (including joint certification with MOSS2007) and Ch 4 - Management of Classified Records, Australian VERS standard...
Summary: ...preventing unauthorized access to matter files. Extending a market-leading implementation Al Tamimi & Company continues to enhance the value of its Autonomy WorkSite investment. The Elite practice management system now being implemented will be integrated with WorkSite, enabling the automated generation...
Summary: ...practices, and this has been of great benefit to staff and management.” Mr. Malcolm Halliwell, Managing Director, Asia Pacific, for Meridio Ltd, said that the project at ACIAR had been one of the company’s smooth est.
...
Summary: ...tools, and is the only vendor to offer the ability to access and analyze corporate information in-place for a case, eliminating point solutions and the risky and costly hand-offs of data used for investigations and litigation. Customers include corporations and law firms such as Allen & Overy, Baker & McKenzie,...
Summary: ...with its speed, ease of use and management and monitoring capabilities that persuaded us it was the appropriate tool to meet our needs.” The results “Implementing the Connected Backup solution has allowed the IT team to provide an adequate level of security for data that had previously been outside...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...and automate the entire workflow process, for complete lifecycle management of trade documentation. The workflow engine is designed around the Workflow Management Consortium (WfMC) specifcations. It is an XPDL- (WfMC XML Process Defnition Language)compliant engine, designed using EJB 2.0 and JMS. The...
Summary: ...means your data is protected and can stay within regional or geographic boundaries on request to support legal or privacy related issues. In addition, the HP Autonomy cloud possesses key compliance certifications such as PCI DSS, ISO 27001, and SSAE-16. Petabyte scalability powered by IDOL Leveraging...
Summary: ...is saved, the harder it is to value and therefore to discard efficiently.” —“Too Much, Too Old: Information Access Technology Enables Valuation and Reduction of Legacy Data” Whit Andrews, Dale Vecchio, Kelly Rush, June 17, 2008 Leaders in Innovation Most Innovative Email & IM Compliance Solution...
Summary: ...and reduces IT overhead. • Worl dClass Data Centers: Archives are hosted in the world’s most state-of-the-art and high security data centers. The data centers are Safe Harbor certified, span the globe, and are Statement of Accounting Standard number 70 (“SAS70”) compliant. • Scalability: Based...
Summary: ...and a rapid return on investment. Rather than relying on email to share and iterate versions of documents, WorkSite provides a common location that mitigates the risks associated with sending an out-of-date or incorrect version of a document. The solution overcome management by delivering an advanced...
Summary: ...As a member of NAVA, the standards body for annuities and insured retirement solutions, Cardiff has actively participated in the development of standards in this space. Cardiff supports NAVA’s Straight-Through Processing (STP) Standards Initiative and is the only platform to offer an integrated solution...
Summary: ...Master Agreement Solution Scrittura Master Agreement automates and validates the lifecycle of legal agreements for trading by actively and accountably engaging all transacting parties within a secure, controlled, and coordinated environment. The solution streamlines the master agreement process for OTC...
Summary: ...the inefficiency of storing all the versions of your video and still images in their various formats? With MediaBin, we eliminate this requirement by transforming your assets on the fly. This capability allows you to only store the master highresolution core asset. For example, you can store one original...
Summary: ...Deliver personalized customer experiences and drive revenue. TeamSite provides a robust set of dependency management services so that asset relationships can be tracked. When the “master” asset is updated, it will automatically alert the owners of the “locale variations” to update their asset...
Summary: ...in the extraction of data points from the original documents. At HP Autonomy we take a different approach to dealing with unstructured information. Over the last 15 years, we have mastered the science of automatically understanding the meaning of information and providing the tools end users need to perform...
Summary: ...felds – Product variable panels enable the drag-and-drop creation of templates from phrase and variable libraries to speed up and simplify template design. Boilerplate library – Save new boilerplates and clauses (e.g, for structured trades or master agreements) to allow users to build an extensible...
Summary: ...enable the drag and drop creation of templates from phrase and variable libraries, thus speeding up and simplifying the template design process. Boilerplate Library Saving new boilerplates and clauses, for structured trades or master agreements for example, allows users to build an extensible library...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Abuse / Preven Tele Med / Health Tobacco Use Urban Health Vision & Hearing Women's Health Other 23. Clinical Yes No 24. Multidisciplinary Yes No CE Input Form 2. Program ID # 21. Total # of DE Sites 18. # Consortium mbrs 19. # Non-Consrti mbrs 12. Instructors 22. Total DE Participants 16. Where was the...
Summary: ...and Biological Sciences, and a JD from DePaul University. He is admitted to The Bar in the State of Illinois and the Federal District for the Northern District of Illinois. Eric T. Crespolini is Vice President of eDiscovery Technologies and part of the Protect subject matter expert team for Autonomy....
Summary: ...and other clients are subject to. 1Legal IT Leadership Summit sponsored by Interwoven, attendee survey, May 2004. n By operating entirely within the environment already familiar to users, Contextual RM spares employees the need to master a new application, ensuring uniform and painless adoption. No content...
Summary: ...particularly as users gain greater familiarity, and identify potential enhancements. Change management requires an understanding of how adults learn, what impedes changes to behavior and working to embed changes in new behaviors. It needs sensitivity, good communication, and consultation skills. Communication...
Summary: ...its global data and eDiscovery processing centers are Safe Harbor-certified, which means data that LiveVault protects can stay within regional or geographic boundries onrequest to support legal or privacy related issues. In addition, LiveVault possesses key compliance certifications such as PCI DSS and...
Summary: ...to present in support or defense of the claims (see Rule 26(a)(1)(B)) and that which the party does not intend to search because it is not “reasonably accessible due to undue burden or expense” (see Rule 26(b)(2)(B)). • Corporate legal counsel should establish a policy of implementing an immediate...
Summary: ...The Business Process Management Guide for Government. “The benefits of the online employment applications processed at the County of San Diego are beyond measure. LiquidOffice has helped make applying and hiring simpler for all involved— at a fraction of the time and effort it took previously.”...
Summary: ...technology solutions to help automate their Change and Release Management processes. 11.0 About NAI and SCC Nouri Associates, Inc. (NAI) and Systems Consulting Consortium, Inc. (SCC) are international Information Technology Management Consultancies based in Northern California. They focus on solving challenging...
Summary: ...matter expertise centers around content management solutions, with a focus on document and email management, records management and knowledge management in AmLaw 200 law firms and Fortune 1000 Corporations. Prior to Autonomy, Liza was a Director at Baker Robbins & Company and an Account Executive at SoftSolutions...
Summary: ...calls was sanctionable; (3) appropriate sanction was adverse inference jury instruction; and (4) lender's counsel failed to conduct reasonable inquiry into existence of recordings. E*TRADE SECURITIES LLC, Plaintiff, v. DEUTSCHE BANK AG, et al, Defendants; Ferris, Baker Watts, Inc, Plaintiff, v. Deutsche...
Summary: ...such as servers from HP, Dell, and IBM and voice processing cards from Audio Codes and Dialogic. Qfiniti also integrates with major automatic call distributors, dialers, CTI servers, and proprietary switch interfaces to ensure every call is captured and complies with vendor certification requirements...
Summary: ...fi rm but at McAteer & Co there was no standard layout for correspondence templates and no common way of naming and saving fi les. These are two of the features that Ciaran was referring to in his comment that implementing the LOASys solution had enhanced his company. Customised templates and assistance...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
Find us on Facebook
Follow us on Twitter
See us on YouTube
Find us on LinkedIn
