Chapters Online Selects Verity For Unique, First-of-a-Kind E-Commerce Solution
Verity K2 Toolkit Delivers Precise Results to Both Brick-and-Mortar and Online Buyers
SUNNYVALE, Calif. - 2000-04-11 - Verity, Inc. (Nasdaq: VRTY), a leading provider of enterprise and Internet knowledge retrieval solutions, today announced that Chapters Online Inc. (TSE: COL), the Canadian e-commerce company that operates leading Canadian destination sites for online shoppers, has selected Verity's K2 Toolkit to provide high performance knowledge retrieval solutions to its customers. Chapters Online chose Verity's proven technology to provide precise and accurate e-commerce search and retrieval with the goal of helping customers find the products they want to purchase, quickly and easily.
With over 2.5 million book titles, over 240,000 music titles, more than 70,000 videotapes and DVDs as well as software, video games and electronics, Chapters Online knew they needed to have a knowledge retrieval system that would scale quickly and easily as well as help customers immediately locate items they are interested in—because if your customers can't find it, they won't buy it.
Additionally, Chapters Online is unique among e-commerce companies in North America, having taken an integrated "clicks and mortar" approach to retailing with its parent company Chapters, Inc. Each of Chapters' 70 brick-and-mortar stores, located throughout Canada, provides e-commerce kiosks connected to the Chapters Online book database, where customers can search not only the titles located in the individual store, but the entire online book inventory available at www.chapters.ca. This online integration of physical store and virtual store inventory enables in-store customers to access a much more extensive ranges of titles. Customers can also purchase books from Chapters Online through the e-commerce kiosks and have their orders shipped to them free of charge.
"Chapters and Chapters Online have developed one of the most sophisticated book retailing operations in the world by pioneering a whole new model for doing business, both in person and on the net," said Anthony Bettencourt, president of Verity. "This is one of the first instances of successfully integrating a brick-and-mortar store with a high-volume e-commerce site, providing shoppers with convenience, selection, and prices that can't be duplicated. We're extremely proud that the Verity K2 toolkit has been chosen to power this strategic online destination."
According to Rick Segal, president and chief operating officer of Chapters Online, "Verity's solution gave us an important tool to meet the overwhelming demand we faced just as soon as we opened our online site to buyers: delivering incredible accuracy in returning the titles our buyers requested. In addition," Segal continued, "Verity's solution has provided the speed, scalability and precision we were looking for. Verity is able to update collections and prices in minutes, rather than the hours it took with our previous implementation. We have experienced an almost 3,000% increase in unique customers in one year, and Verity's technology has continued to keep pace."
About Verity K2 Toolkit
Verity K2 Toolkit allows brokered search across multiple servers and multiple CPUs to provide the most relevant search results from many information sources without sacrificing the speed or accuracy of the results displayed. As the number of users, queries, or amount of data increases, K2 applications can keep pace with increased demands by adding new CPUs or servers to the network without bringing down the application. Providing 24x7 fault tolerant operations, the Verity K2 Toolkit isolates failures of individual nodes or servers from the rest of the system, ensuring that applications are available when they are needed.
The Verity K2 Toolkit supports tight integration with both COM and Java‘object models, allowing easy integration across a wide range of application servers and Java‘ environments. With industry-standard C language APIs, Verity's K2 Toolkit helps speed application deployment and gives corporate accounts added flexibility in application development, especially for e-commerce and business-to-business application solutions.
About Chapters Online
Chapters Online Inc. (TSE: COL), is a Canadian e- commerce company which operates www.chapters.ca and www.gardencrazy.com, leading Canadian destination for online shoppers. The Chapters.ca Web site features millions of book, music CD, video, DVD, software and video game titles as well as consumer electronics from around the world at Canadian prices and with a unique focus on products of interest to Canadians. The Gardencrazy.com Web site features a wide selection of plants as well as gardening apparel, tools, and accessories. Committed to providing a convenient and hassle-free e-commerce experience, Chapters Online's Web sites offer a secure shopping environment, easy-to-use search tools, and industry-leading customer service. Chapters Online also supports the growth of Canada's e-commerce industry, operating one of the Internet's leading affiliate programs for Web site owners. In September 1999, Chapters Online became a separate, publicly traded company from Chapters Inc. Chapters Inc. (TSE: CHP), Canada's largest book retailer, retains a majority ownership stake in Chapters Online and together the companies operate e-commerce kiosks at all Chapters stores across Canada. To learn more about Chapters Online, please visit the Web site at http://www.chapters.ca.
About Verity
Verity is a leading provider of knowledge retrieval solutions. Verity's product suite powers corporate portals, e-commerce sites, online publishing and media sites, customer care applications, and products from market-leading OEMs and ISVs. Verity solutions simplify the management and use of information by indexing, classifying, organizing, searching and retrieving data, as well as providing personalized information delivery and hybrid online and CD publishing.
Verity's products are used by more than 1,000 corporations, e-commerce sites, government agencies, online service providers, Internet publishers and software developers worldwide. Verity alliances include Adobe Systems, AT&T, CDNOW, CNET, Cisco, Compaq, Dow Jones, Easy Software, EarthWeb, Ernst & Young, Financial Times, Globe and Mail, IBM, MD Consult, NewsEdge Corporation, Informix, Lotus, NEC, SAP, Siemens, Snap.com, Sybase and Time New Media.
This press release contains forward-looking statements relating to Verity and the expected performance of its Verity K2 Toolkit products. Actual results are subject to risks and uncertainties. Risks relating to Verity and its products are set forth in its Form 10-K and other reports filed with the Securities and Exchange Commission.
For more information, contact Verity at info@verity.com or at World Wide Web site http://www.verity.com or call 408-541-1500.
Verity and the Verity logo are registered trademarks or trademarks of Verity, Inc.
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