Summary: ...Inc, an HP Company. All rights reserved. Other trademarks are registered trademarks and the properties of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. [20120724 _ CI _ CS _ Channel4] Developed in-house, these...
Summary: ...Training– Speech analytics identifies coaching and training opportunities on the call center floor, both in realtime and when trending calls over a specific time period. • Realtime Alerts – Immediate trend and sentiment analysis allows operations to uncover reasons customers are calling at a specific...
Summary: ...that could interface with the call center’s workforce management software, reducing the workload on supervisors and creating a detailed record of customer contact sessions. After looking at several options, Aflac purchased the Autonomy Qfiniti call recording and agent evaluation solutions. Case Study...
Summary: ...Scrittura, SmartPublisher, TeamSite, TeamXML, TeamXpress, WorkDocs, WorkPortal, WorkRoute, WorkSite, WorkTeam, the respective taglines, logos and service marks are trademarks of Interwoven, Inc, which may be registered in certain jurisdictions. All other trademarks are owned by their respective owners....
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Other trademarks are registered trademarks and the properties of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. [20101217_RL_SB_SocialMedia_Discovery] Autonomy Inc.
...
Summary: ...an HP Company. All rights reserved. Other trademarks are registered trademarks and the properties of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. [20111128_RL_PB_AUTN_Appliances] Autonomy Inc, an HP Company...
Summary: ...Other trademarks are registered trademarks and the properties of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. 20110323_HC_PB_Auminence_World Autonomy Inc. One Market, Spear Tower, 19th Floor, San Francisco,...
Summary: ...Other trademarks are registered trademarks and the properties of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. [20120307_RL_PB_Hosted_eDisco_Financial] Autonomy Inc, an HP Company One Market, Spear Tower, 19th...
Summary: ...WorkPortal, WorkRoute, WorkSite, WorkTeam, the respective taglines, logos and service marks are trademarks of Interwoven, Inc, which may be registered in certain jurisdictions. All other trademarks are owned by their respective owners. sb_sco_1-jan2007 foreign exchange trading system, to allow AIGI to...
Summary: ...are registered trademarks and the properties of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. [20100629_RL_PB_MessageManager] Autonomy Inc. One Market, Spear Tower, 19th Floor, San Francisco, CA 94105, USA...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...and track performance, as well as manage all contact center data through a centralized system. Call logging and intelligent archiving provide support for compliance and quality monitoring. Users monitor a wide range of metrics such as customer satisfaction levels, first call resolution, handle times,...
Summary: ...be liable for technical or editorial errors or omissions contained herein. Microsoft is a U.S. registered trademark of Microsoft Corporation. 4AA0-1894ENW, Created November 2010 Share with colleagues HP TRIM Best practice records management for your enterprise, for SharePoint, for all your information....
Summary: ...a document contains fully up to date material. This document does not form part of a contract or license unless expressly agreed. For further information contact: info@meridio.com or visit the Meridio web site at http://www.meridio.com Page 3 of 12 Introduction Records Management is changing. Records...
Summary: ...WorkDocs, WorkPortal, WorkRoute, WorkTeam, the respective taglines, logos and service marks are trademarks of Interwoven, Inc, which may be registered in certain jurisdictions. All other trademarks are owned by their respective owners. Copyright 1996-2005 Interwoven, Inc. All rights reserved. wpmcc_2—...
Summary: ...HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft is a U.S. registered trademark of Microsoft Corporation. 4AA1-1341EEW, November October 2010 To know how you can enhance your information governance strategy through HP TRIM, visit www.hp.com/go/imhub/hptrim...
Summary: ...and monitor the entire backup and recovery process anywhere and anytime. 8 9 10 Why Cloud Backup: Top 10 Reasons 5 When you must recover from a site disaster — or if you want to restore data to a different location for any reason — authorized users can simply log on to a Web interface, select the...
Summary: ...and users can search for and play both voice and desktop recordings using a web browser. The WebRAP site is protected through standard https and password controls and supports both call encryption and audit trails. Tracking Activity Autonomy etalk’s recording solution includes Audit Trails, a feature...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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