General Motors
BP
Ford Motor Company
AstraZeneca
DaimlerChrysler
CNN
General Electric
US Senate
Credit Suisse First Boston
Volkswagen
Siemens
Philip Morris
Bloomberg
The McGraw-Hill Companies
Verizon
General Motors
Royal & SunAlliance
AT&T
FIAT
Nestle
Siemens
Danske Bank
3
General Dynamics
3
Hewlett Packard
Pfizer
Ericsson
ABN Amro
Philips
UBS Warburg
Merrill Lynch
New York Stock Exchange
The Economist
France Telecom
Boeing
Lafarge
Safeway
People's Republic of China's
Ministry of Agriculture
US Department of Commerce
General Motors
Nordea
Tesco
Pfizer
Lloyds
Philips
Sybase
Sprint
New York Life Insurance
Canon USA
Philips
Novell
Ericsson
EDS
Philip Morris International
T-Mobile
ABN Amro
Royal & SunAlliance
Novartis
Credit Lyonnais
Sun Microsystems
British American Tobacco
Credit Lyonnais
Philips
AstraZeneca
Norsk Hydro
Sun Microsystems
US State Department
General Electric
AstraZeneca
UK Department of Trade & Industry
US Department of Defense
Skanska
BAE Systems
Kodak
BBC
The Royal Mail Group
Henkel
Bank of Montreal
Danske Bank
Nestle
3
BMW
Kronos Corporation
Fujitsu Technology Services
Hewlett Packard
Zurich Financial Services
AstraZeneca
Halliburton
AT&T
BBC
US State Department
Macmillan Publishing
Blue Cross/Blue Shield of Massachusetts
BP
T-Mobile
Channel 4 Corporation
AstraZeneca
VHA
Burges Salmon
Motorola
Swiss Army
British Telecom
Ferrari
Deloitte & Touche
PA Consulting
US Army
Lloyds
UK Department of Trade & Industry
EMC Corporation
US Department of Commerce
3
Encana Corporation
IEEE
Hewitt Associates LLC
Vodafone Omnitel
HEALTHvision
Siemens
3
Paramount
Lexmark
US Department of Defense
JD Edwards
Ingersoll-Rand
HM Revenue & Customs
Henkel
Nestle
PricewaterhouseCoopers
UK Department of Trade & Industry
Vodafone Omnitel
Nomura
US State Department
Reed Elsevier
Dow Chemical Company
Siemens Power Generation
Texas Instruments
Forrester Research
McData
General Motors
Wall Street Journal
Sun Microsystems
Lloyds
US Department of Defense
NASA
SCA
Reuters
ITN
IBM NICA
Forbes.com
Britvic Softdrinks
Nissan North America, Inc.
AstraZeneca
AstraZeneca
Toyota Motor
The McGraw-Hill Companies
Fox Sports
Society of Petroleum Engineers
US Department of Energy
Philips
Hewlett Packard
European Commission
Telecom Italia
BBC
AT&T
Harrah's
General Motors
AXA
Sun Microsystems
Sybase
Napster
Oracle
Compuware
Olympus
ARM
BP
US State Department
Taylor & Francis
Federal Express
Nissan Motor
Milward Brown Precis
Federal Government of Canada
UK Home Office
HM Revenue & Customs
3
AstraZeneca
Harvard Business School
Britvic Softdrinks
MOL
Macmillan Publishing
Allianz Life Insurance Co
Swiss Army
3
Parliament of Singapore
VMS
Singapore Police Force
Sony Music
BP
GSA Advantage!
Kaiser Permanente
Stanford Business School
Johns Hopkins
Wachovia
Standard Life Insurance
Raytheon
Commerzbank
Nestle
Allstate Insurance
State of Washington
Napa Valley County
Texas Department of Transportation
American HomePatient
TIBCO
Ingersoll-Rand
Sharper Image
Nestle
Xerox
America Online
Lockheed Northrop Grumman
Lloyds
Dow Chemical Company
Draeger Medical
Sutter Health
Ericsson
MOL
New York Life Insurance
Kenyan AIDS Clinic
University of Washington
State of Minnesota
World Wildlife Fund
Autonomy Group Customers
 
Search & Retrieval
Analytics, Visualization & Taxonomy
Collaboration & Personalization

Functionality Portal-in-a-Box | User Experience Enhancement | PODS & Portlets
Overview
Related Events
Related Case Studies
Related Resources
Related News

User Experience Enhancement

User experience can be measured by the overall impression and satisfaction one derives from a service, and is a key factor for business success in the spheres of eCommerce, CRM, enterprise search, non-commercial online browsing, and BPM. Failing to provide users with an efficient, highly rewarding and pleasurable experience can seriously impact business as web shoppers and browsers abandon websites in search of better alternatives while employees spend valuable working hours trawling through irrelevant information. Information overload and fierce competition demand next- generation solutions capable of swiftly guiding users to highly targeted results, thus substantially boosting efficiency, reducing abandon rates and encouraging repeat visits.

Autonomy Herald
Autonomy Herald

Autonomy offers a broad suite of products and interfaces to ensure the optimal user experience in every business area, for every need. In particular, the issue of consistency over multiple channels can be addressed and successfully resolved without the need to stitch together many different products from different providers. IDOL sits above an organization's multiple repositories and derives meaning from all information assets to ensure a tailored and smoothly uniform solution. Issues like performance, scalability, format diversity, and consistency over multiple channels are tackled and resolved.

Autonomy's SOA model allows for full intergration with any existing environment. This flexible and adaptable design enables organizations to easily take advantage of IDOL's features and thereby enjoy a tangible competitive edge.

Key Benefits:

Increase in direct revenues - people buy more when it is easier to shop
Boost in cross and up-selling, leading to higher profits and happier customers
Reduction in the number of complaints or inquiries that need to be dealt with through costly customer service
Reduction in abandonment rates by minimizing shopper click-count, i.e. the time spent between hitting the home page and order processing
Increase in indirect revenues as existing online customers recommend the site to others

This is a selection of our forthcoming events, please visit our seminars page for more information.

Automatic Hyperlinks provided by IDOL Server 7

This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.

Automatic Hyperlinks provided by IDOL Server 7

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