User experience can be measured by the overall impression and satisfaction one derives from a service, and is a key factor for business success in the spheres of eCommerce, CRM, enterprise search, non-commercial online browsing, and BPM. Failing to provide users with an efficient, highly rewarding and pleasurable experience can seriously impact business as web shoppers and browsers abandon websites in search of better alternatives while employees spend valuable working hours trawling through irrelevant information. Information overload and fierce competition demand next- generation solutions capable of swiftly guiding users to highly targeted results, thus substantially boosting efficiency, reducing abandon rates and encouraging repeat visits.
Autonomy Herald
Autonomy offers a broad suite of products and interfaces to ensure the optimal user experience in every business area, for every need. In particular, the issue of consistency over multiple channels can be addressed and successfully resolved without the need to stitch together many different products from different providers. IDOL sits above an organization's multiple repositories and derives meaning from all information assets to ensure a tailored and smoothly uniform solution. Issues like performance, scalability, format diversity, and consistency over multiple channels are tackled and resolved.
Autonomy's SOA model allows for full intergration with any existing environment. This flexible and adaptable design enables organizations to easily take advantage of IDOL's features and thereby enjoy a tangible competitive edge.
Key Benefits:
Increase in direct revenues - people buy more when it is easier to shop
Boost in cross and up-selling, leading to higher profits and happier customers
Reduction in the number of complaints or inquiries that need to be dealt with through costly customer service
Reduction in abandonment rates by minimizing shopper click-count, i.e. the time spent between hitting the home page and order processing
Increase in indirect revenues as existing online customers recommend the site to others
Summary: ...Advantage! turn more browsers into buyers—and increase sales significantly. Since GSA Advantage! debuted in 1995, there have been 1.1 million orders worth $664 million—equating to an impressive average purchase of $604. Also, since Autonomy has been deployed, GSA Advantage! has enjoyed a 114% increase...
Summary: ...the quality, diversity, and timeliness of the content that Tesco posts. With the help of Autonomy, Tesco can now provide shoppers with a personalized shopping experience that is both easy to navigate and enticing, providing them with new, special offers each week. “On Tesco.com, we pride ourselves in...
Summary: ...Autonomy system has compressed Aon’s publishing time from days to hours, while at the same time significantly increasing the amount of tailored global content and improving content quality across all properties. “Nothing on the order of what we’re doing could have happened without Autonomy content...
Summary: ...goals. The Need “Our global penetration and impressive growth have presented Nikon with a formidable challenge: how to boost collaboration and improve efficiency while ensuring brand consistency across a comprehensive range of geographical locations and languages,” said David Ward, EMEA Marketing...
Summary: ...stay abreast of new developments and breaking news in today’s world of information overload. “Leveraging Autonomy's unique meaning-based technology, which can automatically detect patterns in all content, has substantially augmented our current market-leading offering, providing our clients with the...
Summary: ...iron” and returns the most relevant results. These capabilities address one of the leading consumer complaints about online shopping, according to industry analyst group Jupiter Research. A recent Jupiter survey revealed as many as 39% of online shoppers say misspellings are poorly handled. Callaway...
Summary: ...Vertica Case Study: nMetrics. What might have been a huge leap of faith for nMetrics as an open-source shop – purchasing a commercial database – was quickly overcome by Vertica’s responsive technical support, says Britt. Other advantages were its support for Linux; ability to run on inexpensive...
Summary: ...Martin Price said, “Meridio has given us the ability to manage our entire project document collection from email to drawings. Staff can work effectively on projects pre and post order, with appropriate access to key data from the salesman to the shop floor”. Extract Technology have quickly been able...
Summary: ...to fnd the version a client is referring to; inevitably, it would turn up later in an associate’s e-mail folder,” says Wilson. Beyond making a bad impression on the client, the potential for confusion left the frm at risk of legal malpractice. The productivity impact of e-mail overload was mirrored...
Summary: ...works with its clients to set up as many as 50 unique case report forms. The forms are created in TeleForm and handed off in PDF format to Prologue’s print shop. Once printed, collated and put into binders, the case books are shipped to the research sites, with one case book assigned to each Case Study...
Summary: ...with all the benefits of digital thanks to a ground-breaking partnership between the BBC and commercial radio, Radioplayer represents a pan-industry world first. Radioplayer offers users a one-stop shop for radio, streaming content from over 200 UK radio stations, including not only all the major radio...
Summary: ...Regional Innovation Centre established by the Department of Science and Technology (DST), based in Pretoria, South Africa. The centre was initiated in 2002 by a group of interested biotechnology stakeholders with the aim of boosting biotechnology development in the region. At the core of BioPAD’s objectives...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...experience to eDRM projects to ensure customer satisfaction. Customer’s participation is critical to meeting the expectation and goals of an application deployment. Project teams are created to include customer roles and responsibilities, so that design, delivery and handoff phases have smooth transitions....
Summary: ...of Cardiff • INCREASE sales from agencies and broker/dealers • MINIMIZE administration and processing costs by up to 90% • DECREASE account initiation time from weeks to hours • REDUCE abandonment rates • IMPROVE client satisfaction and retention • STANDARDS based through support of NAVA Straight-Through...
Summary: ...Autonomy iManage Solutions for Professional Services Firms. POWER PROMOTE PROTECT Highlights Solutions for Professional Services Firms •Share information securely throughout the business and with clients through a secure web-based portal •Boost worker efficiency and mobile productivity •Robus t...
Summary: ...Vertica Analytics Platform Release 5.0 Overview. ? B/R transfers substantially smaller data volumes than in prior releases. ? Capturing a backup snapshot of a live database results in lesser CPU processing overhead; use of encryption during data transfers is optional. ? The B/R operations are atomic and...
Summary: ...traffic pattern such as the path of an email attachment or voice mail (i.e. the what and when of who read, heard, forwarded and retained it), but also detect the influence of its content (i.e. who in the enterprise has taken, re-purposed, or even plagiarized). Autonomy Business Console Personalized Agents...
Summary: ...account, track, and trace each piece of data that enters, leaves, is born, or dies within the organization. Echo follows a file’s path and history and can report on who or what the asset has influenced. It can not only follow a traffic pattern such as the path of an email attachment or voice mail (i.e....
Summary: ...focus resources on attracting the right prospects through efficient online advertising and natural search management, serve them optimized content to propel them to conversion, and develop new target segments based on the results to boost the bottom line. Autonomy Optimost Autonomy Optimost delivers an...
Summary: ...and interfaces programmed within PeopleSoft to adjust to changing business conditions provides significant challenges. Cardiff Intelligent Documents provide a complementary unified business process and document interface to PeopleSoft based on a services oriented architecture (SOA). Cardiff allows IT...
Summary: ...challenges. Cardiff Intelligent Documents provide a complementary unified business process and document interface to SAP based on a services oriented architecture (SOA). Cardiff allows IT and business developers to easily design, deploy and manage processes and reusable process components that integrate...
Summary: ...simplifies filing for busy professionals Capture client email communications as they are sent and received Benefits · Increased productivity – Business users can file emails in the proper location with a single click, encouraging adoption with ease of use. Emails marked with a WorkSite luggage tag...
Summary: ...of their respective owners. Product specifications and features are subject to change without notice. Use of Autonomy software is under license. [AUT PB] 09.08.07 Expertise management is facilitated through: • Implicit Profiling: recommends an expert automatically based on a conceptual understanding...
Summary: ...iManage Universal Search. It can also automatically recommend an expert based on an understanding of the content that users consume and create across all data formats including email, IM, and voice and video data. FRCP Compliant In order to scale without impeding performance, some traditional technologies...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...the Web can be more rewarding than shopping in person. The situation with SOA is a bit like the new online shopping phenomenon. Much of the service offering now is very crude; it looks as though everyone just took their old code and threw an SOA application on top of it and prayed that it would do the...
Summary: ...advanced operations, Autonomy presents customers with a compelling value proposition. With this ability, Autonomy enables organizations to penetrate their information silos, derive maximum value from their corporate assets, and boost productivity while minimizing the risks endemic to information proliferation....
Summary: ...numbers of claims processors to manually process claims. Typically, manual claim processing creates huge delays, decreased processor productivity, increased paper routing and mishandled claims. Ripe for BPM solutions, insurance claims processes that fail to meet productivity goals may result in substantial...
Summary: ...Powerful Strategies for Optimizing Web Copy – White Paper. For visitors that are on the fence, it may be just what they needed to hear. Reduce Reading Burden Highlight key words or phrases with bold lettering or alternate coloring. It gets your main points across and will leave a lasting impression...
Summary: ...and deleted files, including dormant PSTs. • Flexible configuration: If a custodian needs to edit a file under preservation, a copy can be made and automatically preserved, if necessary. • Fully automated process: Autonomy takes the onus of identification and preservation off custodians, substantially...
Summary: ...Data Analytics: The New Growth Opportunity for Software Developers. Vertica differs from OLTP DBMS and proprietary appliances (which typically embed row-store DBMSs) by grouping data together on disk by column rather than by row (i.e, so that the next piece of data read off disk is the next attribute...
Summary: ...involves asking your employees, i.e. custodians, to determine potentially relevant data and preserve and collect that data. While this may be perceived as a low or no-cost option, this process often fails to meet the systemized, repeatable, and defensible requirements of the FRCP amendments. Custodian...
Summary: ...implemented email archiving solution with networked storage will yield substantial returns from the information assets of the enterprise, and deliver additional profit to the bottom line. One of the primary values of the EAS Storage Manager module within EAS is that it enables the proper retention of...
Summary: ...those created by other firms. ■ Enabling alternate fee arrangements. DuPont is willing to reward firms for good results. The Edge provides clarity into potential outcomes, making these arrangements more likely to benefit the firms. ■ Allowing work to take less time, making deadlines easier to hit...
Summary: ...concepts (not just a section of the document containing the hit words). Moreover, summaries can be generated that relate to the context of the original inquiry – allowing the most applicable dynamic summary to be provided in the results of a given query. Automatic Hyperlinking Automatic Query Guidance...
Summary: ...the benefits of eDRM become even more powerful. By linking eDRM to workflow, for example, the system could be set so that entry of a letter of complaint in to the eDRM system would trigger the workflow system to prompt relevant staff to look at the letter and start the process of dealing with it. Adding...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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