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Collaboration & Expertise | | | Web 2.0 | | | Personalization |
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Web 2.0
Web 2.0 approaches have much to offer in terms of creating user-focused content that is accessible, dynamic and presented in a way that is useful to like-minded communities of users. However, in the excitement that comes with new applications of technology such as this, there is a tendency not to consider their limitations. These approaches are useful tools, but they are not a panacea for all the challenges posed by information creation and management. Like any tools, they work well when applied to the right problem but fail when used out of context.
Autonomy fully embraces Web 2.0 and, by using its unique meaning-based approach to information processing, is able to enhance both the user's experience, and an organization's control of these new collaborative approaches to information management.
Folksonomies
User-generated taxonomies, or folksonomies, are increasingly being used to categorize and retrieve content. They not only have the advantage of being extremely scalable, but can also respond to changes in vocabulary and relationships between categories. Yet organizations that rely solely on folksonomies for classification will suffer from the inherent flaws in the process, such as the subjectivity and ambiguity of tags. However, organizations that see the advantages of a folksonomic categorization strategy need not forgo the enormous benefits of MBC. Autonomy can leverage folksonomy input and use it in conjunction with its core conceptual abilities to produce a reliable, consistent, accurate and ultimately scalable solution.
Wikis
In the sphere of collaborative, user-generated information resources, good information management is of critical importance. Without a guiding hand wikis can become a jungle of competing and contradictory information. Autonomy can enhance the wiki environment by automatically generating hyperlinks to relevant material, alerting authors to similar content elsewhere on the wiki to reduce duplication of effort, and automatically suggesting appropriate tags based not only on the concepts within the article, but also on the particular tagging etiquette that has developed within the wiki. Furthermore, Autonomy can be used to confront the danger of wiki vandalism by automatically monitoring individuals' modifications of content and "healing" damaged content. The wiki environment also offers abundant profiling opportunities. Autonomy can automate personalization of content based not just on what users read, but on how they interact and change information.
Blogs
Blogs are becoming a powerful force in the spread of ideas and information due to the enormous influence they can have over their readership. Autonomy is able to aid in monitoring the blogosphere through a conceptual analysis of the content that can reveal not just topic and content, but also the blogger's opinion on a topic through sentiment analysis. These functions can be applied not only to content generated externally, but also to content that is generated within the walls of an organization. The growth of blogging may have enhanced corporate transparency, but it can also expose organizations to serious legal issues. Autonomy can be used to monitor information dissemination, and ensure that the organization is alerted to blogs that disclose content that is sensitive or "material" in nature.
Autonomy Web 2.0 White Paper| Functionality |
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Collaboration & Expertise | | | Web 2.0 | | | Personalization |
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