There is nothing more frustrating than getting the answer you need in an unreadable or useless form. Frequently, the documents returned from a query are in rich formats, that fail to display correctly or take an unfeasibly long time to download on mobile devices. In addition, security preferences may change depending on the type or location of the device, as information taken beyond the enterprise firewall and out into the field is vulnerable to being misplaced or stolen.
With Device-Specific Answers, IDOL delivers information in a format specifically tailored to the device being used, converting rich formats to plain text, or streaming audio and video files at lower resolutions to allow immediate reception. IDOL offers the ability to configure security preferences so that access to information on mobile devices is controlled independently from information available within the office. This ensures secure, 24/7 availability of critical information through the same advanced functions used in the office, anywhere in the world.
Summary: ...new hard drive in the same computer. Similarly, IT was able to help another faculty member who was departing on sabbatical, by restoring their lost data to a loaner computer. For the Boston College administrators, being able to back up both PC and Mac laptops and desktops with a single product simplifies...
Summary: ...British Sky Broadcasting Marks Immediate Performance Improvements - case study. Agents also improved at setting caller expectations during a call by explaining resolution procedures more fully and making callers aware of any escalation that might be needed with their query. With Autonomy’s quality monitoring...
Summary: ...e-mails. Everyone using it has made the same comment—it makes their lives much easier,” says Rosenberg. Eisner’s internal accounting group is using WorkSite to eliminate the paper-pushing associated with compiling client content. For example, all content associated with a client’s tax return is...
Summary: ...and created added pressure to integrate this knowledge into the existing company infrastructure, the process of creating, storing and managing educational content continues to be a massive ongoing undertaking. In recent years, this has taken on a life of its own with an Kaplan Professional Leading Education...
Summary: ...from files being lost, and Autonomy’s solution gives us short, efficient, centrally managed backups that don’t occupy our users and provide a robust set of tools and rich functions to recover data.” —Ian Du Preez, senior manager, Enterprise Architecture, TNPA Transnet National Port Authority uses...
Summary: ...For example: • Conceptual Search retrieves documents which are thematically similar even if they don't feature the keywords used in the original query thus moving beyond traditional approaches which depend heavily on grammatical structure or specific vocabulary. • IDOL's unique AQG refines search...
Summary: ...Search retrieves documents which are thematically similar even if they don't feature the keywords used in the original query thus moving beyond traditional approaches which depend heavily on grammatical structure or specific vocabulary. • IDOL's unique AQG refines search results into clusters thus giving...
Summary: ...allowing practitioners to access patient records more quickly and easily. That said, with over 5.5 million U.S. veterans receiving health care from the VHA every year, it’s no surprise that complaints or questions do arise from time to time. These inquiries are fielded by the Department of Veterans...
Summary: ...search term, proximity in time, and proximity in location. These easy-to-use, deep search and analysis capabilities have encouraged the discovery of radio stations and content online. Given the great reception its interface—and search function in particular—received during the initial launch, Radioplayer...
Summary: ...team members. Other capabilities ensure that information is accessible anywhere at anytime, providing employees with access through an employee Intranet, Extranet, and from Mobile devices, and clients with access through a Client Portal. Solution computers. Electronic Client Files in WorkSite were accessible...
Summary: ...incoming mailroom post to claim floors • Reducing the cost of manual data entry on claim form processing by over 80% • Minimising the cost of storing paper at Cardif Pinnacle’s Borehamwood HQ Andrew Fleming, Operations Director said, “Before automation claim administrators dealing with queries...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...eliminates duplicate files by saving each file only once. This patented technology backs up files to a SendOnce pool, preventing identical copies from being stored in multiple user archives. Organizations avoid the time and expense of storing the same files repeatedly. The Connected Backup solution provides...
Summary: ...to their needs. Firms implement only what they need today, but can easily expand to support future growth. Exceptionally easy to use, WorkSite deploys across organizations within weeks requiring only minimal training—for a lower total cost of ownership and rapid return on investment. Trust the industry...
Summary: ...and the security of knowing valuable corporate assets are fully leveraged and preserved for the future. Increase efficiency by storing only core assets How many times have you considered the inefficiency of storing all the versions of your video and still images in their various formats? With MediaBin,...
Summary: ...end anywhere, including the middle of a word. Entities can also be set to allow overlapping matches. In overlap mode, entity matches can overlap the same piece of text. If overlap is disabled, only the longest and highest scoring match is returned. The results also include the details of forms, components,...
Summary: ...Autonomy FTP Fetch Technical Brief 0605. Technical Brief FTP Fetch Overview Autonomy’s software infrastructure uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts...
Summary: ...which can in turn be used beyond the confines of the structure imposed by the source of data. IDOL SPE can thus break out of the restricted scope of the structured query that limits traditional database technologies, and relate n-dimensional structured objects to one another conceptually, even where no...
Summary: ...Agents Profiling Social Search Conceptual Retrieval Full XML Support Autonomy Business Console IDOL Echo IDOL Server has over 500 functions for processing information. On average, 5 to 15 functions are used per application. The key IDOL Server functions listed here are some of the most powerful and widely...
Summary: ...users to search using drop-down menus, and it can also be trained with free-text descriptions and sample images such as a snapshot of a product. The business console presents live metrics on query patterns, popularity and click-through, allowing operators to configure the environment, set-up promotions...
Summary: ...the potential for business risk and cost of mismanaging client information. Successfully accessing information in corporate repositories using mobile devices requires a solution that provides a tailored user experience, enables good working practices and resolves the challenges these powerful devices...
Summary: ...Autonomy Stellent Fetch Technical Brief 0605. Technical Brief Autonomy Connectors – Stellent Fetch Technology Overview Autonomy’s software infrastructure uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond...
Summary: ...Autonomy Oracle Fetch Technical Brief 0605. Technical Brief Autonomy Connectors – Oracle Fetch Technology Overview Autonomy’s software infrastructure uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond...
Summary: ...Autonomy eGain Fetch Technical Brief 0605. Technical Brief Autonomy Connectors – eGain Fetch Technology Overview Autonomy’s software infrastructure uses sophisticated patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...b Excelling in Online Marketing Index The Power of Online Marketing 1 The Online Advertising Revolution 1 The Only Constant is Change 2 Big Data, Big Problems 2 The Last Mile 3 The Solution 3 Why Autonomy is the Answer 4 Success Stories 5 Getting Started 5 Excelling in Online Marketing 1 The Power of...
Summary: ...with the proper documentation needed to configure the firewall. Do Not Use Vendor- Supplied Passwords Because vendors often install software with generic passwords, the software is left vulnerable to intrusion. It is pertinent that you not only change passwords after the initial install, but change them...
Summary: ...multichannel and screen analytics solutions. As a result, they can fail to provide an accurate and unbiased view of agent performance and productivity or even customers’ experiences. Most analytics applications fall short because they are designed for precise queries, when the critical need is to make...
Summary: ...why. To answer that question, the Bell Labs project team queried reams of data in AT&T’s billing and operational systems, looking for hidden patterns that might signal the root causes of subscriber discontent. Privately, though, they shared a frustrating suspicion that the data they most needed to study...
Summary: ...databases. A content database can be configured to the granularity of each SharePoint site. It is a manual task to configure a site within a separate content database, and to move sites into separate content databases. There is no option to separate content at any lower granularity, based on time since...
Summary: ...i.e. are relevant) but use different words, are often overlooked. Equally, documents with a meaning entirely different to that which the user searches for are frequently returned, forcing the user to alter their query to accommodate the search engine. While Autonomy offers and acknowledges the importance...
Summary: ...implemented, Managed Services can allow medium and small-sized fi rms to achieve more from their IT, moving it from a necessary evil to business enabler. However, selecting the correct partner is essential. If you are going to be entering into a long term agreement with a service, look beyond the size...
Summary: ...For the older data that is less frequently accessed, yet which remains important enough to the organization to store online, storage and backup media device vendors have responded by producing lower cost devices and media to manage this data. Some examples of these devices include lower cost and performance...
Summary: ...records, intellectual property, and more. You would never expose these vital assets to external parties. Yet, by failing to secure data through encryption, organizations leave themselves vulnerable to competitors, hackers, and just plain human error. Using cloud server backup, with storage at a highly...
Summary: ...recoveries will fail because of errors in the backup process. Unlike the laborious task of tracking errors in tape-based backups, cloud services provide automatic detection of problems at any stage of backup or recovery. Service provider staff initiates corrective action and proactively notify customers,...
Summary: ...advertisers. By employing next-generation technologies, organizations can substantially enhance public-facing websites and create a user experience worthy of a return visit. Converting the website into a dynamic, easy-to-navigate and tailor-made portal can be the crucial step towards substantially increasing...
Summary: ...this backup job to start and to run). From a configuration perspective, this is all very simple. For anyone already using Data Protector, it’s nothing new. It’s the same user interface and same concept, plus just a few different options depending on the specific feature that the administrators have....
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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