IDOL allows manual and fully automatic linking between related pieces of information regardless of their format. The concepts in a document can be linked automatically to those in another file. They can also be linked to related concepts within video or voicemail. Hyperlinks are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and ensuring they are constantly up-to-date. For example, in a CRM environment, IDOL can automatically present customer service representatives with related documents and supporting information to more effectively respond to customer questions.
Automatic Hyperlinking and weighting by relevance of related documents
Interlinking
IDOL is also able to automatically insert hyperlinks directly into the document itself. This can be done to any granularity, such as a word, a phrase, or a sentence. By automatically identifying sub-areas of the document for which there are relevant links, IDOL creates a seamless delivery of related information to the user. Combined with the eduction module, which automatically identifies entities based on metadata and field attributes, interlinking removes manual labor for the content editor and enriches the user experience. As users read through documents, they can delve into or learn more about a concept by easily clicking on an automatically- generated hyperlink.
Key Benefits
Reduces the cost of maintaining unstructured information
Reduces the time it takes to navigate to related information
Reduces duplication of effort
Keeps people informed and up-to-date
Retains browsers or consumers on a website by dynamically recommending related content and products
Summary: ...HKMP Case Study. Case Study Industry Accounting Challenges: n Industry pressures made it crucial to maximize efficiency & productivity n A previous DM system failed to keep pace with evolving requirements & was unable manage the full range of firm content n Regulatory compliance made effective retention...
Summary: ...had gone cold but we found him in hours with the search engine” Detective Gary Williams, South Yorkshire Police that even when they were able to locate the relevant information, the lack of metadata and incorrectly weighted search parameters meant that searches were often unrepeatable and information...
Summary: ...Rodyk & Davidson Case Study. Email archival is provided by Symantec Vault, integrated with WorkSite on the server end for seamless operation. A connector to Workshare Professional makes it simple to compare documents and to remove sensitive metadata from outgoing email attachments. Extending an Award-Winning...
Summary: ...metadata can automatically be applied to all documents enabling label creation without records department intervention. This process saves time and increases effciency while ensuring staff create conforming records. Unifying the Records Management Environment To make document retrieval more effcient,...
Summary: ...to assist employees in achieving customer satisfaction, and has attained a culture of collaboration and knowledge sharing thus cutting back on wasteful duplication of work and effort. With the very diverse customer needs, this has proved to be an invaluable tool to keep staff up-to-date on the latest...
Summary: ...El Mundo Case Study. Given the number of interlinked items on El Mundo’s website, this would be a complex and time consuming task to complete manually, but thanks to IDOL’s automatic hyperlinks employees who would otherwise be needed to compile the sitemap can be freed up for more creative tasks....
Summary: ...repository can be restored. That’s a huge beneft.” Reducing On-Site Storage Requirements In addition to freeing its professionals from frequent trips to the fle room, Tait Walker’s WorkSite implementation has freed the fle room itself for more productive uses. With 3,500 paper fles now retired,...
Summary: ...by Forbes magazine in January 2005. Ecolab headquarters operates a single-site contact center with approximately 150 representatives to serve its internal and external customers. To maintain such a high standard of customer care, Ecolab prides itself on providing top-notch service to its customers and...
Summary: ...from reality shows like “Big Brother” can be posted within minutes or even seconds of the broadcast itself, dramatically improving Channel 4’s ability to provide content and services that viewers really want. “Interwoven helps us ensure that our site is constantly refreshed with timely news and...
Summary: ...Search allows fl exibility and detailed refi nement of full-text archive searches. The installation of ZANTAZ EAS software has been judged a complete success by the IT department itself, the IT liaison offi cers in each department, and by its external auditors. The automatic installation of the software...
Summary: ...funds n Content syndication extends competitive advantage by pushing content to agents’ personalized sites Russell realized that the most effective way to respond to the huge number of requests for information it was receiving was by creating extranet channels for each of its partners. However, it soon...
Summary: ...and workstations ■ Ease of access to vast amounts of content enabling collaboration ■ Eliminate problems associated with paper documents such as storage costs, retrieving hard copies and productivity bottlenecks Benefits of Using Interwoven ■ Increased ability to respond to client requirements with...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...automatically to those in another file. They can also be linked to related concepts within video or voice mail. Hyperlinks are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and ensuring they are constantly up-to-date. Automatic Query Guidance...
Summary: ...regardless of their format. The concepts in a document can be linked automatically to those in another file. They can also be linked to related concepts within video or voice mail. Hyperlinks are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and...
Summary: ...IDOL Eduction Product Brief. Eduction Module Extracts the requested entities from the data passed to it by the IDOL server and returns the entities as distinct fields in the IDOL index. Common Entity Resource Files Eduction includes a set of pre-packaged resource files that cover the most commonly occurring...
Summary: ...etc. • Boolean restrictions across multiple metadata fields • Support of sorting by relevance and/or arbitrary numbers of metadata fields • Full weighting of metadata to weight individual keywords, special metadata fields or entire documents more or less than others • AFTER - similar to NEAR,...
Summary: ...and indexing of video and other rich media in real-time. As metadata is squeezed out of the video signal, it is placed into a data track where each data element is time-synchronized with the corresponding video representations. By generating metadata automatically and in real-time, a considerable degree...
Summary: ...targeting to determine what combination of content, layout, design, and mess-ag ing works best for each visitor segment. As shoppers respond to different versions of the copy in an experiment, marketers can learn what certain profile attributes, including age, income, or keywords play a vital role in...
Summary: ...Hyperlinking Targeted Content Delivery Faceted Navigation Automatic Categorization Dynamic Display Applications information—whether it is implicitly or explicitly gathered—and quickly guides visitors to their desired content by displaying or removing flter options, navigation and hyperlinks based...
Summary: ...and contextual understanding of any piece of data, including text, voice and video, regardless of data type or storage location, performing advanced operations on that information in real-time. IUS accepts search input in simple human friendly forms like sample data, sentences and returns results to conceptually...
Summary: ...and modeling of entity relationships which significantly reduces the time and labor associated with annual reviews of entity relationships. • IDOL automatic categorization of the enterprise and departmental taxonomy and automatic extraction of meta- data identifies key terms and fields to remove manual...
Summary: ...Guidance (AQG) AQG provides suggestions to refne general or generic site query results by concept or relevant metadata attribute such as category or keyword. These groupings or suggestions are dynamically generated and displayed to each visitor so they can drill down and click on the content that best...
Summary: ...Autonomy Enterprise Archive Solution. EAS’s advanced rich media capabilities allow for the intelligent archiving of such files as VoIP, voicemail and video conferences for legal preparedness. Analysis of audio traditionally entails a labor and time intensive process with teams of investigators listening...
Summary: ...effectively creating their own TV channel. Become a Virtual Editor Autonomy Virage's IPTV works at an unprecedented level of granularity, allowing viewers to skip to the precise sentence in a televised interview that covers a particular topic of interest. Viewers can then select only those scenes within...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and ensuring they are constantly up-to-date. For example, in a CRM environment, IDOL v7 can automatically present customer service representatives with related documents and supporting information...
Summary: ...represented in the search results. The size and boldness of the term reflects the number of results in which the concept appears. Clicking on the term will result in a new search result based on that idea. Eduction IDOL automatically extracts entities for parametric filtering. When the search result is...
Summary: ...without the user being needlessly diverted from their work in progress to perform a search or retrieval operation ? Automatic hyperlinking Completely removing the requirement to manually insert hyperlinks into content, Autonomy IDOL generates hyperlinks in real-time to all types of data, ensuring they...
Summary: ...organizations to eliminate the inefficiencies of the manual issues associated with creating XML tags by understanding the content and purpose of either the tag itself, related information, or both. Its key benefits include: • Removing the need to manually insert XML tags • Allowing interoperability...
Summary: ...the time taken to navigate to related information • Reduces duplication of effort • Keeps people informed and right up-to-date • Retains browsers or consumers on a website through dynamically recommending further content and products Clustering Automatic Clustering enables organizations to analyze...
Summary: ...is then ingested, indexed, de-duplicated, and stored indefinitely or until a defined amount of time into Digital Safe. 5 “The demand for content archiving continues to expand, as enterprises struggle to keep pace with the growth of unstructured content and strive to provide a more cost-effective way...
Summary: ...a “single click”. Additionally, Autonomy can be chosen as the destination for the expiry function in MOSS, allowing documents and records to be migrated to Autonomy archives with no user intervention. Using the Smart Shortcut functionality a link to the item will still appear in the document library...
Summary: ...can also use existing ontologies to suggest modifications or extend granularity. Site content can be structured into logical layers that contribute to an intuitive browsing experience for the visitor. Sentiment Analysis IDOL can discover, monitor, and analyze social media content on a company’s website...
Summary: ...or retrieval operation ? Automatic hyperlinking Completely removing the requirement to manually insert hyperlinks into content, Autonomy IDOL generates hyperlinks in real-time to all types of data, ensuring they are immediately up-to-date. ? Automatic summarization Autonomy also intelligently returns...
Summary: ...its meaning, the solution dynamically generates the taxonomy (created on the fly using the super-set of content made available to it), and automatically “tags” content with metadata and matches each of these meanings to each subgroup. As a visitor searches (by keyword, phrase, or concept) or clicks...
Summary: ...approvers. Ideally, the workflow of the GMS should be integrated with that of the CMS, allowing the seamless flow of content throughout its lifecycle. Translation memory Translation memory enables the storage of translated content at the paragraph, phrase, or word level. Translation memory allows translators...
Summary: ...Autonomy User Experience White Paper. • Boost efficiency • Increase productivity while at the same time cutting costs • Avoid duplication of effort • Keep employees informed and up-to-date • Reduce the cost of maintaining unstructured information within any environment • Reduce the time taken...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
