IDOL allows manual and fully automatic linking between related pieces of information regardless of their format. The concepts in a document can be linked automatically to those in another file. They can also be linked to related concepts within video or voicemail. Hyperlinks are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and ensuring they are constantly up-to-date. For example, in a CRM environment, IDOL can automatically present customer service representatives with related documents and supporting information to more effectively respond to customer questions.
Automatic Hyperlinking and weighting by relevance of related documents
Interlinking
IDOL is also able to automatically insert hyperlinks directly into the document itself. This can be done to any granularity, such as a word, a phrase, or a sentence. By automatically identifying sub-areas of the document for which there are relevant links, IDOL creates a seamless delivery of related information to the user. Combined with the eduction module, which automatically identifies entities based on metadata and field attributes, interlinking removes manual labor for the content editor and enriches the user experience. As users read through documents, they can delve into or learn more about a concept by easily clicking on an automatically- generated hyperlink.
Key Benefits
Reduces the cost of maintaining unstructured information
Reduces the time it takes to navigate to related information
Reduces duplication of effort
Keeps people informed and up-to-date
Retains browsers or consumers on a website by dynamically recommending related content and products
Summary: ...HKMP Case Study. Case Study Industry Accounting Challenges: n Industry pressures made it crucial to maximize efficiency & productivity n A previous DM system failed to keep pace with evolving requirements & was unable manage the full range of firm content n Regulatory compliance made effective retention...
Summary: ...had gone cold but we found him in hours with the search engine” Detective Gary Williams, South Yorkshire Police that even when they were able to locate the relevant information, the lack of metadata and incorrectly weighted search parameters meant that searches were often unrepeatable and information...
Summary: ...from reality shows like “Big Brother” can be posted within minutes or even seconds of the broadcast itself, dramatically improving Channel 4’s ability to provide content and services that viewers really want. “Interwoven helps us ensure that our site is constantly refreshed with timely news and...
Summary: ...Rodyk & Davidson Case Study. Email archival is provided by Symantec Vault, integrated with WorkSite on the server end for seamless operation. A connector to Workshare Professional makes it simple to compare documents and to remove sensitive metadata from outgoing email attachments. Extending an Award-Winning...
Summary: ...metadata can automatically be applied to all documents enabling label creation without records department intervention. This process saves time and increases effciency while ensuring staff create conforming records. Unifying the Records Management Environment To make document retrieval more effcient,...
Summary: ...Scottish and Southern Energy Case Study. Likewise, the system does not hold full card details once the transaction has been authorised by the payment gateway service provider.” As well as ensuring immediate information security, SSE must also keep historical data secure. SSE’s audit procedures require...
Summary: ...consecutive years and Forbes magazine's Platinum 400 List of America's Best Big Companies for five consecutive years. Based at the company´s Columbus, Ga, headquarters, Aflac´s call center has a staff of about 300 representatives and fields an average of 20,000 calls per day or roughly 400,000 calls...
Summary: ...optional module for EAS, facilitates further advanced storage management by managing the archive itself. EAS enables the organization to atomically locate, fl ag, gather and archive all .PST fi les without user intervention. The Challenge “EAS improves the availability and performance of Microsoft Exchange...
Summary: ...staff productivity. Says Associate Mark Turner, “Interwoven WorkSite keeps us from having to reinvent the wheel all the time. We simply look in the repository to see what kind of work has already been done on a subject; it gives us a headstart on the matter at hand. After nearly a decade on WorkSite,...
Summary: ...Search allows fl exibility and detailed refi nement of full-text archive searches. The installation of ZANTAZ EAS software has been judged a complete success by the IT department itself, the IT liaison offi cers in each department, and by its external auditors. The automatic installation of the software...
Summary: ...repository can be restored. That’s a huge beneft.” Reducing On-Site Storage Requirements In addition to freeing its professionals from frequent trips to the fle room, Tait Walker’s WorkSite implementation has freed the fle room itself for more productive uses. With 3,500 paper fles now retired,...
Summary: ...Australian National Audit Office Case Study. “Interwoven created the only proof of concept that was able to stand up quickly and remain stable. The others efforts crashed repeatedly. We found Interwoven’s solution to be user friendly, stable, easy to understand and within minutes staff could pick...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...automatically to those in another file. They can also be linked to related concepts within video or voice mail. Hyperlinks are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and ensuring they are constantly up-to-date. Automatic Query Guidance...
Summary: ...regardless of their format. The concepts in a document can be linked automatically to those in another file. They can also be linked to related concepts within video or voice mail. Hyperlinks are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and...
Summary: ...IDOL Eduction Product Brief. Eduction Module Extracts the requested entities from the data passed to it by the IDOL server and returns the entities as distinct fields in the IDOL index. Common Entity Resource Files Eduction includes a set of pre-packaged resource files that cover the most commonly occurring...
Summary: ...Guidance (AQG) AQG provides suggestions to refne general or generic site query results by concept or relevant metadata attribute such as category or keyword. These groupings or suggestions are dynamically generated and displayed to each visitor so they can drill down and click on the content that best...
Summary: ...created and managed taxonomy to an automatically generated taxonomy based on the analysis of the corpus of content or a combination of the two. The benefit of this approach is that the system updates itself constantly as the content changes – ensuring that the knowledge base is current and relevant,...
Summary: ...Hyperlinking Targeted Content Delivery Faceted Navigation Automatic Categorization Dynamic Display Applications information—whether it is implicitly or explicitly gathered—and quickly guides visitors to their desired content by displaying or removing flter options, navigation and hyperlinks based...
Summary: ...and indexing of video and other rich media in real-time. As metadata is squeezed out of the video signal, it is placed into a data track where each data element is time-synchronized with the corresponding video representations. By generating metadata automatically and in real-time, a considerable degree...
Summary: ...effective when the key information may have been captured via another channel – like a web chat. “The demand for content archiving continues to expand, as enterprises struggle to keep pace with the growth of unstructured content and strive to provide a more cost-effective way to manage it.” — Kenneth...
Summary: ...content via email or SMS. IDOL’s profiling technology is unique in its use of the actual conceptual content of information it analyzes rather than depending on an abstracted, removed and thus generally inaccurate metadata layer. This proximity to the information itself allows IDOL to provide profiling...
Summary: ...effectively creating their own TV channel. Become a Virtual Editor Autonomy Virage's IPTV works at an unprecedented level of granularity, allowing viewers to skip to the precise sentence in a televised interview that covers a particular topic of interest. Viewers can then select only those scenes within...
Summary: ...interface makes post-search navigation simple by exposing hidden relationships via clustering extracts and faceted navigation which enables users to drill down via pre-defined metadata fields like client, matter, author, document type and date range. Facets can also be presented graphically for at-a-glance...
Summary: ...its lifecycle. These rules are based on any combination of metadata fields and information content, and they can be applied individually or in combination to select a subset of the archived information. This enables administrators to manage the archive with precision and granularity, defining or extending...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...etc. • Boolean restrictions across multiple metadata fields • Support of sorting by relevance and/or arbitrary numbers of metadata fields • Full weighting of metadata to weight individual keywords, special metadata fields or entire documents more or less than others • AFTER - similar to NEAR,...
Summary: ...Autonomy Enterprise Archive Solution. EAS’s advanced rich media capabilities allow for the intelligent archiving of such files as VoIP, voicemail and video conferences for legal preparedness. Analysis of audio traditionally entails a labor and time intensive process with teams of investigators listening...
Summary: ...to enable computers to understand information in context. Autonomy’s unique meaning-based approach goes beyond keywords and metadata to identify the most important concepts within the text, and automates the processing of this content regardless of its format, location, language or the application with...
Summary: ...fields Autonomy Systems Ltd. • Filtering rules: Min/Max of document • Reference Manipulation • Rendered HTML Copy • Breaking Sections/Anchors • Intelligently generated titles (prevents repetition) • Intelligent extraction of summaries Metadata, Basic and Beyond Through the power of the IDOL...
Summary: ...millions of pieces of content being delivered to many millions of users. A prerequisite for any organization is to be able to effortlessly control and maintain such an infrastructure from any location, regardless of scale or complexity. Founded on technology that is modular by design and facilitates linear...
Summary: ...patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its...
Summary: ...patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its...
Summary: ...patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its...
Summary: ...to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its format, location, language,...
Summary: ...patternmatching techniques to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its...
Summary: ...to enable computers to understand information in context. For the first time, a computer can go beyond keywords and meta-data to identify concepts within the text itself to determine which are the most important and to automate the processing of this content, regardless of its format, location, language,...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...are generated in real-time at the moment a document is viewed, removing the need for any manual intervention and ensuring they are constantly up-to-date. For example, in a CRM environment, IDOL v7 can automatically present customer service representatives with related documents and supporting information...
Summary: ...without the user being needlessly diverted from their work in progress to perform a search or retrieval operation ? Automatic hyperlinking Completely removing the requirement to manually insert hyperlinks into content, Autonomy IDOL generates hyperlinks in real-time to all types of data, ensuring they...
Summary: ...represented in the search results. The size and boldness of the term reflects the number of results in which the concept appears. Clicking on the term will result in a new search result based on that idea. Eduction IDOL automatically extracts entities for parametric filtering. When the search result is...
Summary: ...the time taken to navigate to related information • Reduces duplication of effort • Keeps people informed and right up-to-date • Retains browsers or consumers on a website through dynamically recommending further content and products Clustering Automatic Clustering enables organizations to analyze...
Summary: ...organizations to eliminate the inefficiencies of the manual issues associated with creating XML tags by understanding the content and purpose of either the tag itself, related information, or both. Its key benefits include: • Removing the need to manually insert XML tags • Allowing interoperability...
Summary: ...is then ingested, indexed, de-duplicated, and stored indefinitely or until a defined amount of time into Digital Safe. 5 “The demand for content archiving continues to expand, as enterprises struggle to keep pace with the growth of unstructured content and strive to provide a more cost-effective way...
Summary: ...a “single click”. Additionally, Autonomy can be chosen as the destination for the expiry function in MOSS, allowing documents and records to be migrated to Autonomy archives with no user intervention. Using the Smart Shortcut functionality a link to the item will still appear in the document library...
Summary: ...or retrieval operation ? Automatic hyperlinking Completely removing the requirement to manually insert hyperlinks into content, Autonomy IDOL generates hyperlinks in real-time to all types of data, ensuring they are immediately up-to-date. ? Automatic summarization Autonomy also intelligently returns...
Summary: ...can also use existing ontologies to suggest modifications or extend granularity. Site content can be structured into logical layers that contribute to an intuitive browsing experience for the visitor. Sentiment Analysis IDOL can discover, monitor, and analyze social media content on a company’s website...
Summary: ...view of their users, and can see their individual or aggregate profiles, automatically generated by their queries and activity on the portal • Channels – regularly updated information feeds that are automatically generated according to a user’s implicit profile, as well as channels with the latest...
Summary: ...and PC ingestion tools • Web browser ingestion tools • Auto-replicate directory and subdirectory structures • Multiple sub-groups and collections • Multiple versions of asset views and metadata • User-defined view preferences • Self-service for authorized users • Email with system hyperlink...
Summary: ...SharePoint in a “single click”. Additionally, Autonomy ControlPoint can be chosen as the destination for the expiry function in MOSS, allowing documents and records to be migrated to its archives with no user intervention. Using the Smart Shortcut functionality a link to the item will still appear...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
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