If the user enters a highly specific query, such as a purchase order code, it is unlikely that any subsystem other than the company's accounts database will return an accurate result. In cases such as this, Autonomy offers Automatic Query Federation (AQF) technology. This module federates the query to a subsystem it has identified as the correct specialist, based on its conceptual understanding of the query itself. For example, if a user enters a shipment tracking number, IDOL recognizes from the form of the query that the shipping company will be most likely to return the correct result, and federates the query to that system.
Autonomy AQF
Built into the technology is the "intelligent ant" function described below. Spiders go out, learn about data and relay the intelligence to the ants. When spiders come across changes in information inside or outside the enterprise, the system switches to ant mode. A mechanism that resembles the chemical signals used by ants notifies the system that user or data properties have changed. Ant trails are automatically established, returning all relevant information. Consequently, AQF is able to update what is happening to rapidly changing data and train itself to use the optimum search technique. For each query, it can identify whether it is better to look in internal applications for data, or whether to search for fresh information and update the index dynamically. In this way, AQF offers unrivalled, intuitive interaction with information for the user and significant productivity improvements for the enterprise.
When Spiders Talk to Ants
The information that drives the enterprise comes from an ever-increasing number of sources. Experts estimate that by the end of 2008, 20% of results in new information access projects will be refreshed every time a query is entered. The average worker is dealing with information overload on a daily basis - how to process it, where to locate it and how to derive meaning from it. Increasingly, workers familiar with consumer search technologies expect access to all forms of data, including information from the Internet, and not just static files.
At the moment, most search engines use spiders that navigate an information web and create a basic configuration of the linked documents. By rebuilding the image from scratch at defined intervals, the spider creates a simplified picture of the overall structure of the network it is searching. In between those time intervals, however, the information can easily become outdated and the results returned irrelevant. Spiders are unable to return real-time, dynamic information.
Ant technologies, on the other hand, respond to the current landscape and deal with rapid changes. Real ants do not formulate a conceptual image of the landscape as they explore; they simply relay new discoveries back to the colony, which responds in a dynamic fashion. Software ants behave similarly, in that each ant will travel familiar paths to find the most relevant piece of information. However, in the Internet Age, ants are required to make periodic investigations of relevant enterprise applications to ensure they locate the optimum route and deliver results quickly.
The solution lies in a hybrid of both technologies where the two work together to access and deliver relevant information. Spiders go about their normal tasks, such as monitoring and analyzing information, then relay the information to an ant. When something changes, ants learn from the variation and can pass it along in real-time. Variations allow ants to adapt and optimize the way in which information is gathered. Systems react instantly because updates are reported immediately and new paths are dynamically created.
Summary: ...product. “Creating a new Website with clearly defined online business strategies, that also empowered the subject matter experts or the publishers, forced us to re-examine all our processes and procedures for content creation. We really had to start from scratch in order to establish a clear picture...
Summary: ...it much harder to share access to complete matter content. “Outlook folders are fne for storing an individual’s own e-mails, but we wanted to make it easier for lawyers to see the complete picture,” says Christopher Martin, Head of Technology for Slaughter and May. “A centralised electronic matter...
Summary: ...be provided to any member of staff in any location. As no specialist software is installed on the user’s PC, all updates and maintenance of the system can be handled from one central location, saving support time. “We have all our documents in one storage mechanism, and there is one easy way to get...
Summary: ...a convenient way to move content between their in-box and the DM system, relieving the strain on its Exchange server while reducing email overload. WorkSite Communication Server automates the filing and distribution of email content. In addition to managing the voluminous information relating to investments,...
Summary: ...the strain on its Exchange server while reducing email overload. WorkSite Communication Server automates the fling and distribution of email content. In addition to managing the voluminous information relating to investments, Clearwater Capital Partners used WorkSite to better manage corporate secretarial...
Summary: ...of data created every day and offer suitable archiving solutions. Users are able to access and retrieve evidence from multiple incidents simultaneously through a single, intuitive interface. Virage’s digital recording technology also offers unrivalled imaging, delivering ‘directed surveillance’...
Summary: ...The Need Developing the medicines of tomorrow is time-consuming, complex and costly. Pharmaceutical professionals spend years tearing apart molecules, running experiments and refining and building on their discoveries in a bid to find new and better ways to treat disease. The process is made even more...
Summary: ...navigate content by familiar categories to discover important relationships between documents that come from widely disparate sources. Alternatively, health care professionals can obtain more precise results at hospitalconnect.com by limiting queries to selected categories. AHA also praises IDOL K2’s...
Summary: ...IDG,” says Effron. “In those circumstances in which a site has not chosen (Autonomy), we can still accommodate it in our IDG.net portal.” IDG rolled IDOL Federator out in August 2003 on the rebuilt IDG.net portal. Leading technology publications such as PC World, InfoWorld, Computerworld, CIO magazine,...
Summary: ...more time - as much as 80 percent - on their core function of agent skill development. etalk’s quality monitoring solution has made it easy for them to evaluate customer/agent interactions and spot potential problems quickly, make adjustments and ensure optimum customer satisfaction. In addition, etalk’s...
Summary: ...for the pharmaceutical, chemical and biotech markets. The company has been market leaders in the design and manufacture of innovative containment systems for over 25 years with a well established product range delivering optimum operator and product protection satisfying the most demanding applications...
Summary: ...Maintaining Brand Consistency Today, Channel 4’s editors can update news feeds and other content themselves, without having to wait for a qualifed technical engineer. Forms make it simple to make text updates to sites, while maintaining complete consistency in branding and user experience. Graphics...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...profile of the information usage of each user. The system can then identify user’s current interests to refine search accuracy without any manual input and deliver targeted updates instantly. Agents – Agents can be created to deliver conceptually related information based on users’ profiles and...
Summary: ...of taxonomy generation, allowing experts to focus on the details that really matter. A Unique Approach Autonomy takes a unique, holistic approach to taxonomy generation that strikes the optimum balance between automating processes and support for manual refinement, meaning it’s not an either/or choice....
Summary: ...Its intuitive interface lets assigned users utilize all of Collaborative Classifier’s advanced features, including: • Intuitive user interface that provides familiar drag-and- drop of documents and categories across your taxonomy, and query tools that quickly locate documents and keywords to define...
Summary: ...costs incurred by downloading a document over the WAN every time it is requested. Deep integration with remote monitoring and management tools enable a system administrator to easily track and analyze cache performance remotely and to tune the cache for optimum performance. APIs enable administrators...
Summary: ...marketers deliver SEO-ready sites and improve organic search rankings with rich tagging of content, pages, and entire sites; easy integration with SEO -au tomation tools; and the simplified creation of search engine-friendly URLs. Beneficial for search spiders and visitor traffic, search engine-friendly...
Summary: ...Trail Echo combines in real-time this harvested attribute data with the holistic and complete conceptual understanding of the entire enterprise data set. Echo can not only follow a traffic pattern, such as the path of an email attachment or voice mail i.e. the what and when of who read, heard, forwarded...
Summary: ...utmost accuracy. Existing legacy taxonomies can either be maintained or enriched with contextual understanding. Automatic Taxonomy Generation By understanding the information in an enterprise, IDOL automatically generates taxonomies and instantly organizes the data into a familiar child/parent taxonomical...
Summary: ...Autonomy Retina Overview. Natural language queries allow users to find results without having to be familiar with search algorithms or syntax Users can combine Boolean and Proximity operators to form simple or complex Boolean expressions Parametric search Users can search for items by certain field values....
Summary: ...Autonomy Interwoven® Solution for Law Firms. Staff need not leave their familiar working environment. Because it’s easy to file, even while doing something else, critical content is captured and made available right away. Unlike other document management solutions, WorkSite offers this desktop and...
Summary: ...to current business processes using already familiar tools. Overview Microsoft® Office has evolved from a suite of personal productivity products to a more comprehensive and integrated system. Building on the familiar tools that many people already know, the Microsoft® Office System includes servers,...
Summary: ...i.e, “lettuce,” “skateboarding,” and “documents." Using this information, the investigator can quickly refine the query to exclude the terms “lettuce” and “skateboarding” or tag them as likely non-responsive without sampling and reading irrelevant documents. Autonomy’s conceptual analytics...
Summary: ...iManage Universal Search. Such technologies begin to calculate the relevance of each document at indexing time; however if at the beginning of the calculation a particular result appears to be irrelevant, the engine will stop without taking into consideration the rest of the document. Consequently, a...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Unlike other techniques, the Autonomy security model is never out-of-date as the transitional signaling mechanism within the connector layer informs IDOL in real-time of any updates or changes to permissions within the underlying content. The connector includes features to ensure that when a user performs...
Summary: ...IDOL 7 Server Technical Brief. Existing legacy taxonomies can be either maintained or enriched with contextual understanding. The information that IDOL has automatically aggregated and categorized is presented to users in the form of channels. 3. Automatic Query Guidance IDOL’s Automatic Query Guidance...
Summary: ...retrieve them by sending queries to the IDOL server. OpenText LiveLink stores documents on one server and the metadata for these documents on a separate Standard Query Language (SQL) server.
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Summary: ...with any other Autonomy indexing process • Configurable multiple database polling • Import module built-in (see Import Module Technical Brief) • PCDocs Fetch behaves as a standard Autonomy Service and can be used in conjunction with DiSH. Features PCDocs Fetch PCDocs Fetch is an Autonomy connector...
Summary: ...filtering of FTP Server content • HTML rendering of various data formats • Import parameters compatible with any other Autonomy indexing process • Configurable multiple database polling • Import module built-in (see Import Module Technical Brief) • FTP Fetch behaves as a standard Autonomy Service...
Summary: ...formatting but a decrease in time taken to return the content. Please note, it is necessary to have a local Oracle database or SQL*NET or NET8 to access an Oracle Database over the network. Architecture www.autonomy. com Autonomy Inc. One Market Plaza, 19th Floor, San Francisco, CA 94105 Tel: 415 243...
Summary: ...original format. If the connector that retrieved the information was configured to store the content in the IDOL server™, then the content may also be served back as plain text in the normal way, with the loss of its original formatting allowing content to be returned. Architecture www.autonomy. com...
Summary: ...was configured to store the content in the IDOL server™, then the content may also be served back as plain text in the normal way, with the loss of its original formatting allowing content to be returned . Architecture www.autonomy. com Autonomy Inc. One Market Plaza, 19th Floor, San Francisco, CA 94105...
Summary: ...was configured to store the content in the IDOL server™, then the content may also be served back as plain text in the normal way, with the loss of its original formatting allowing content to be returned. www.autonomy. com Autonomy Inc. 301 Howard Street, San Francisco, CA 94105 Tel: 415 243 9955 Fax:...
Summary: ...200 MHz Pentium processor 64 MB RAM 10 GB hard disk recommended For specific sizing requirements please consult the Autonomy Sizing Service. Standard Plug-ins: Binslave, OmniSlave, Importslave and PDFslave Optional Plug-ins: Flashslave. Platforms Supported: www.autonomy. com Autonomy Inc. One Market Plaza,...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...selling, IDOL reduces the costs of maintaining detailed product information as well as the time visitors typically spend on looking for the desired product. Link Gap Analysis In the dynamic web, search engines must deal with broken or out-of-date links gracefully. By using a hybrid of spider and ant approaches,...
Summary: ...types in a query or searches for information, Qfiniti Assist automatically identifies concepts and offers approved resources in which to find answers. This might include responses to similar requests that have been dealt with su-c cessfully in the past and may come in many forms such as documents, man-u...
Summary: ...IDOL can be deployed in multilingual environments without specialized configuration, a number of optimization techniques are utilized in Autonomy's language packs to further enhance the efficiency of processing specific languages and their idiosyncrasies. ? Stemming In most languages certain variations...
Summary: ...white paper is the first time we’ve done so ourselves, and the market is fresh and emerging. Matter of fact, lots of what Brian Meek talks about is vision-stuff, and still down the pipeline for companies with greater fish to fry. But there is no question that DAM is coming at us with increasing velocity....
Summary: ...applications. By involving business personnel in the application update process, companies can improve the responsiveness of IT to business needs and gain valuable time in the race for competitive advantage. However, these potential business benefits are accompanied by tough new challenges for the IT...
Summary: ...thy audience. Before you craft any copy, make sure you know whom you are talking to. Ask yourself questions about your customers and put yourself in their shoes. Think about what they would ask. Then, tailor your language with words that strike a chord with your audience base. However, don’t get carried...
Summary: ...organizers who insist on filing each e-mail as it comes in, to those who save such tasks for a later time, to confirmed non-filers who avoid any such activity. As discussed earlier, over-reliance on e-mail for collaboration is a major factor in e-mail overload. The ideal e-mail management solution will...
Summary: ...ments, they were able to implement electronic forms with a role-based workfow approval process, allowing 99 Cents Only Stores to improve business performance, enhance cu-s tomer service, reduce costs and better manage training requirements. Baja Fresh has employed an Int-el ligent Documents system that...
Summary: ...COM+ adapter can install and register COM+ components directly into the COM+ catalog. The components are then accessible by other applications such as the serviced components described earlier. The COM+ adapter installs the initial application into the catalog.
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Summary: ...It is this theory that enables Autonomy's software to determine the most important, or informative, concepts within a document. Performance of IDOL’s conceptual retrieval Built on a unique pattern-matching technology, IDOL’s conceptual query mechanism allows a seemingly simple query expression to...
Summary: ...Virage Security and Surveillance White Paper. Where required, adjustments to contrast, plate size, country number/license plate format, skew and rotation settings can be made by the operator to fine tune the system in order to achieve optimum performance in specific conditions. The system can be configured...
Summary: ...site. As the volume of online content grows, search plays a vital role in helping consumers fnd relevant information and products. The online customer lifecycle n Sites and content need to be well organized so search spiders (and visitors) can easily fnd what they are looking for. This includes intuitive...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
Related Case Studies
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