ABC brings IDOL services under the control of business users. It provides a robust set of wizards and GUI tools to simplify the management of specific functions. By configuring applications through ABC, overseers, product managers and group marketing teams can react quickly to changing usage patterns and provide highly targeted results to end-users, without the need for scripting. ABC provides a comprehensive reporting feature giving visibility into performance characteristics such as common queries, zero hits, misspellings, synonyms, historic trends, as well as business activity information including purchase rates, page impressions and click-through rates.
Autonomy Business Console
Promotion Management
Promotions triggered by keywords enable business users to specify the exact content they want returned to searchers. Promotion management is ideal for eCommerce where specific products can be marketed through relevant search results. Rules are defined via a simple three-step process:
Create a promotion
Associate keywords with the expected user queries for this promotion
Select the links, images and descriptions to be returned every time a query matches the promotion
Scenario 1
The investor relations department of a publicly traded company creates rules to promote awareness of employee stock trading restrictions whenever a stock-related query is entered on the intranet.
Scenario 2
With a surplus of stock from its summer catalogue, an online retailer sets-up a promotion to offer a 10% discount on any summer items purchased before the end of the week. Whenever a user searches for an item of clothing they are notified of the promotion through a prominent placement on the website.
Synonym Interface
Synonym management allows users to specify, expand or narrow synonym rings directly from ABC. Users can take advantage of Autonomy's "top query words" report to import new synonym terms and enhance retrieval relevance.
Faceted Navigation
Business users can define parametric fields that will be displayed as the end-users search through an easy-to-use wizard inside ABC. Each field represents one level of depth in the hierarchy. Business users can build the hierarchy to guide end- users to find what they want. IDOL supports an unlimited number of parametric fields and values.
Taxonomy Management
ABC integrates seamlessly with the Autonomy Collaborative Classifier (ACC), which appears as a GUI tool inside the business console. This facilitates collaboration on the management of taxonomies between the users of taxonomies, and knowledge engineers who specialize in classification. The taxonomy management feature can be used to create, view, edit and test the classification of information into categories for more efficient browsing.
Flexible Workflow
Flexible role, user and function features give the business user total control of the environment. The business user can go to their inbox to see items specific to their projects, delete them, make recommendations, and perform tasks if their role allows them to. If an editor wants to delete a project, the reviewer can approve or reject, and publishers can publish the change for a smooth workflow.
Direct Remediation
ABC empowers business users and administrators to directly remediate from the usage log screen (e.g. zero-hits, most popular searches, etc.) and create promotions, synonyms, relevance boosting, phrase association and perform other relevance tuning in response to changing usage patterns. Using the data from the Statistics Server, user reports are generated in graphical visuals and charts. With a drag-and-drop WYWISYG interface and intuitive workflow, no programming is required.
Application Management
The application management feature allows business users to configure Autonomy's component framework user interface through ABC without scripting. Users can manage the site's look and feel, deploy a component such as an advanced search box or visualize and manage user navigation paths. Out-of-the-box UI widgets for browsing categories, attributes and general text search include:
The "query tracking" feature embedded in ABC breaks down a query into its constituent components as they relate to business logic, concepts, and profiles in order to illustrate the rationale for returning a particular result. It offers insight into a granular level of reasoning via an intuitive graphical interface, highlighting sections of the document which correspond to each element of the query. Settings can then be finely tuned to ensure the desired results are returned to the end-user.
Key Benefits
Distribute Control of IDOL Services to Authorized Business Users
Facilitate Collaboration Between Business Users to Improve System Performance
Easily Add Features and Customize the Appearance of User Interfaces
Monitor Page Impressions, Click-Through Rates and Purchasing Success
Easily Configure Synonyms, Promotions and Directed Navigation Fields
Obtain Unparalleled Visibility into Queries and the Results they Obtain
"Legacy technological solutions often produce too many results and guide customers to irrelevant products thus resulting in high abandon rates as web shoppers struggle to locate what they need. Autonomy's unique technology enables Lyreco customers to benefit from instant product discovery, tailor-made recommendations and a shopping experience that centers on the individual."
Summary: ...knows exactly what they want. Customers can also type in a sentence, a part number, a manufacturer number or a contractor name. “By deploying K2, the tree structure can narrow down ‘pen’ to types of pens, ink refills, ink colors, fineness of point and other categories. When the user clicks on one...
Summary: ...In addition, with the robust IDOL K2 Query Language working transparently behind the scenes, features such as smart correction of user errors a well as stemming and synonym expansion guide Linklaters professionals to the information they need—even if terms are misspelled or the names of the companies...
Summary: ...Callaway Case Study - Retail eCommerce. IDOL K2 also helps shoppers at www.callawaygolfpreowned.com find what they mean with advanced spelling and thesaurus tools that can effectively interpret a query—even if it is misspelled or doesn’t link to items in the catalog. For example, when a shopper looks...
Summary: ...IDOL provides the most advanced retrieval features available including concept-based search, which understands the context of information to return meaningful information even if a user’s specific query isn’t contained in the relevant file. In addition, IDOL provides advanced stemming, synonym management,...
Summary: ...organize information the way we organize our business.” IDOL K2’s advanced retrieval functionality also simplifies the information-finding experience at Softlab. With powerful retrieval features that accommodate commonly misspelled words, synonyms, and industry terminology, Softlab professionals can...
Summary: ...such as concept-based search. It understands context and returns meaningful information even if an investor’s specific query is not contained in the relevant file. In addition, IDOL provides advanced stemming, synonym management, spelling suggestions and sort options.
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Summary: ...application downtime that results from customized and sometimes error-prone manual scripting. Solution technologies to drive a rich user experience. Even more impressive, the marketing department is well on its way to controlling 15 global Websites in eight languages—all supported by a single Interwoven...
Summary: ...designed with a single-minded focus on driving sales. “We wanted to better leverage Honda’s online presence to drive conversions into key shopping activities such as competitive comparisons, vehicle configura tion, and dealer location,” explains Fern Shlauter, VP and Management Supervisor for Interactive...
Summary: ...plug-ins, or what Autonomy calls “workers,” that connect to the Ultraseek search engines in operation across IDG sites so that one query can search all of them. Results from each source are then dynamically merged and re-ranked for relevancy, while duplicate hits are eliminated. Visitors can refine...
Summary: ...Winthrop Weistine Case Study. Case Study “WorkSite 8 is so flexible, it’s like we’re customizing e-mail management for each individual attorney, based on how they want to handle it. This is a major part of what makes them more effcient.” Craig Wilson, IS Manager, Winthrop & Weinstine Van Mouradian,...
Summary: ...Association for Computing Machinery Case Study - Information Technology Research Library. “They are now able to execute elaborate queries across both the full texts from the Portal’s Digital Library as well as vast bibliographic sources from books, journals, proceedings and theses included in the...
Summary: ...a holistic view across all media, which is absolutely critical for our clients.” Superior Relevance IDOL provides the most advanced retrieval and analysis features available. In addition, IDOL provides advanced stemming, synonym management, spelling suggestions and sort options.
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This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...to specify the information they want returned to searchers. Promotion Management is ideal for eCommerce where specific products can be marketed through relevant search results. Rules are defined via a simple three-step process: 1. Create a promotion 2. Associate keywords with the expected user queries...
Summary: ...Autonomy IDOL Server 7. Autonomy Business Console The Autonomy Business Console (ABC) empowers business users to react quickly to changing usage patterns and provide highly targeted results to end-users without any programming. ABC provides a robust set of widgets, wizards and tools to simplify the management...
Summary: ...navigation tools like clustering and faceting • Relevancy tuning capabilities for more precise results • Role-based personalization to suppor t each practice • Spotlighting and boosting for high-value content • Advanced processing capabilities like stemming, synonyms and language recognition....
Summary: ...users to search using drop-down menus, and it can also be trained with free-text descriptions and sample images such as a snapshot of a product. The business console presents live metrics on query patterns, popularity and click-through, allowing operators to configure the environment, set-up promotions...
Summary: ...drag-and-drop application that provides an intuitive, easy-to-use interface while offering powerful tools, such as “snap-to” guides and comprehensive field setups, for advanced form design. LiquidOffice Form Designer comes with a wide selection of sample forms and a Gallery of pre-made form and field...
Summary: ...controlled vocabularies or synonym lists to enhance search results • Easily customize industry-standard taxonomies to achieve specific business objectives • Shorten implementation cycles • Highly configurable administrative options • Support for over 300 other business systems • Instant visibility...
Summary: ...improvements to the processes that drive your business. Autonomy’s world-leading enterprise search technology provides real-time access to all in-process content down to the field level, yielding deep visibility into trends and time-sensitive content. It allows users to ask and answer business questions...
Summary: ...cases, IDOL SPE fully supports traditional methods used by BI applications. Simple and complex SQL queries (FIND, JOIN, ORDER BY, SELECT, etc.) can be entered to pinpoint and manipulate search results, or parametric searches can be performed based on defined metadata, as is often done in eCommerce applications....
Summary: ...components or pre-coded website building blocks, marketers can single-handedly build landing pages, microsites, and entire websites as well as implement advanced functionality. Implementing navigation, promotions, search, polls, ratings, analytics, social media, targeting, directed navigation, recommendations,...
Summary: ... Save time and reduce errors with query templates Workfl ow guides you through the search/retrieve/delivery process Check status and receive notification of completion Preview number of hits and sample query results before delivery Secure access to information with complete audit trail...
Summary: ...requirements. Features include: • One “click” to generate the corresponding hierarchy from each query • Context sensitive editing assistant shows available operators and modifiers • Ability to select training documents from query results • Ability to use any text as training text • View/...
Summary: ...to conceptually similar documents. Conceptual querying includes: • Query by example • Query refinement by example • Keyword search • Wildcard search • Query language specification • Soundex algorithm • Result restriction by date, source, conceptual relevance and fields • Result sorting...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...IDOL 7 Server Technical Brief. Business Console The Autonomy Business Console provides a robust set of widgets, wizards and tools to simplify the management of IDOL functions. By configuring applications through the Autonomy Business Console, IT administrators and managers can react quickly to changing...
Summary: ...of entire SharePoint farm, or a subset • Indexing for every version of a list item or document or latest published version only • Autonomy Records Manager Smart Shortcut indexing • Incremental fetching indexes only the content that has been added, updated or deleted based on the SharePoint Change...
Summary: ...efficiencies never experienced before. Autonomy is capable of aggregating any form of structured, semi-structured and unstructured data. This "data agnostic" capability is facilitated through a variety of Autonomy connectors for a considerable number of proprietary data repositories and file formats....
Summary: ...Autonomy PiB 4.3 08/03. The Retrieval Portlet submits the natural language query to one or more databases that have been set up, in order to find documents that are related to your query. The concept of the query is analyzed and documents that are relevant to this concept are returned to the user. • Legacy...
Summary: ...Autonomy Service Dashboard ? Email Alerting - Configure DiSH to alert you by email if the performance of any Autonomy applications it controls reaches or falls below a specified value. Alternatively configure DiSH to record alerts in a log file. ?User-defined Access List - The user can define a list of...
Summary: ...Create new IDOL server databases • Delete IDOL server databases • Delete all documents in a IDOL server database • Expire documents from IDOL server databases • Compact IDOL servers • Change field values in IDOL server documents • Back up IDOL servers • Initialize IDOL servers Architecture...
Summary: ...Server Specifications: Type: Server Dependencies: NT Single Pentium 4 1.6 Ghz processor 512 MB RAM 20 GB hard disk recommended UNIX Single Pentium 4 1.6 Ghz processor 512 MB RAM 20 GB hard disk recommended For specific sizing requirements please consult the Autonomy Sizing Service. www.autonomy. com Autonomy...
Summary: ...OmniSlave provides pre-built import DLLs that handle the Microsoft Office Suite (ppt, doc, rtf and xls file formats). Autonomy provides the developer with the flexibility and freedom to write their own DLLs so that they can configure OmniSlave to import any format required. Autonomy Inc. 301 Howard Street,...
Summary: ...Also functions as a standalone Document Management solution ? Compatible with all common browsers ? Central document repository ? Access control (user, role, group) ? Read, Write or Control access levels ? Meta Data Support ? Backup/Restore ? Create/ Edit/ Delete Folders ? Locking of documents and folders...
Summary: ...so that deleted files are automatically removed from IDOL server. Requirements Platforms Supported: Microsoft Windows NT 4, Windows 2000 UNIX Note that POP3 Fetch also supports other POSIX UNIX versions on request. Minimum Recommended Server Specifications: Type: Connector Dependencies: Information flows...
Summary: ...sync so that deleted files are automatically removed from IDOL server and moved, modified or renamed file references are updated. Requirements Platforms Supported: Microsoft Windows NT, Windows 2000 Linux Sun Solaris Any other POSIX compliant of UNIX on request Minimum Recommended Server Specifications:...
Summary: ...Server to index into Autonomy IDOL server™. It can keep the Exchange Server and IDOL server in sync so that deleted files are automatically removed from IDOL server and moved email references are updated. Requirements Platforms Supported: Microsoft Windows NT, Windows 2000, XP Minimum Recommended Server...
This is a small selection of the Autonomy Technical Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Autonomy eCommerce White Paper. Automatic Hyperlinking Hyperlinking facilitates impulse buying by guiding online customers to related products they didn’t know they wanted. Owing to its unique capability of conceptual search, Autonomy derives meaning from data and identifies linkages between disparate...
Summary: ...IDOL module to automate the process of responding to customer queries • Autonomy Business Console – through which site administrators, product managers and group marketing teams can react quickly to changing usage patterns and provide highly targeted results to end users without scripting • Autonomy...
Summary: ...product recommendations. Market-leading retrieval capabilities not only help online clients easily find desired products, but also guide them to others they didn’t yet know they wanted. Marketers can easily design the site to include promotions, automatically inferred metadata, and product recommendations....
Summary: ...to easily modify the relevancy calculation by giving more weight to a specified field. Given a movie database with title, director, lead actors, year, genre and short description as the fields, the user can choose to bias the “genre” field or the “director” field to determine the similarity between...
Summary: ...Inc, which was acquired by Veritas in 1997. Currently, Fields serves on the board of directors of Imation Corporation and ViaNovus. He has also served on the advisory board of the Ford Motor Company Customer Service Division from 1999 through 2001. Michael Fields Chairman and CEO By Anand Chopra, Director,...
Summary: ...enormous burden on the network, but also on the SharePoint servers themselves – a team portal that was once searched twice a minute, is now hit with a search query 20 times a second, leading not only to collapse of the SharePoint servers under the weight of queries, but subsequently poor search performance,...
Summary: ...they need. For example, an HR staffer in need of a Code of Conduct policy could simply turn to the “Policies” section of the directory and visually navigate through the metadata hierarchy to zero in on the appropriate item. Conclusion: Realizing the full value of CDM investments As information repositories...
Summary: ...to build the GUI lie on the Web server. ■ Console Applications: These applications are non-GUI based. Interaction is through text-only console. ■ Scripted or Hosted Applications: Written in a scripting language such as Visual Basic Scripting (.vbs files), these applications use the existing hosting...
Summary: ...Ground Zero acquired a new meaning in 2001 Autonomy was immediately able to grasp it. Putting Search Queries into Context Automated Query Guidance (AQG) technology automatically guides the keyword oriented visitors to your media site with the exact information they want. With AQG, users can guide the...
Summary: ...recognition to convert speech into a text for Assist to analyze and provide the most relevant responses. The agent can initiate a query based on the most immediate conversation with the click of a button.
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Summary: ...then automatically suggest further sub-contexts or clusters as the user drills into a subject. Autonomy’s AQG is unique because the guidance suggestions are created dynamically based on the query and the time of query. No manual process is required to teach, train or configure the software to provide...
Summary: ...Building and Nurturing Profitable Relationships Online. A consumer who has clicked from a consumer retailer to a partner that is a fnancial services provider can be directed to a landing page featuring co-branded content, packaging, and offers tailored to customers of that retailer. n Geography: A clothing...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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