ABC brings IDOL services under the control of business users. It provides a robust set of wizards and GUI tools to simplify the management of specific functions. By configuring applications through ABC, overseers, product managers and group marketing teams can react quickly to changing usage patterns and provide highly targeted results to end-users, without the need for scripting. ABC provides a comprehensive reporting feature giving visibility into performance characteristics such as common queries, zero hits, misspellings, synonyms, historic trends, as well as business activity information including purchase rates, page impressions and click-through rates.
Autonomy Business Console
Promotion Management
Promotions triggered by keywords enable business users to specify the exact content they want returned to searchers. Promotion management is ideal for eCommerce where specific products can be marketed through relevant search results. Rules are defined via a simple three-step process:
Create a promotion
Associate keywords with the expected user queries for this promotion
Select the links, images and descriptions to be returned every time a query matches the promotion
Scenario 1
The investor relations department of a publicly traded company creates rules to promote awareness of employee stock trading restrictions whenever a stock-related query is entered on the intranet.
Scenario 2
With a surplus of stock from its summer catalogue, an online retailer sets-up a promotion to offer a 10% discount on any summer items purchased before the end of the week. Whenever a user searches for an item of clothing they are notified of the promotion through a prominent placement on the website.
Synonym management allows users to specify, expand or narrow synonym rings directly from ABC. Users can take advantage of Autonomy's "top query words" report to import new synonym terms and enhance retrieval relevance.
Business users can define parametric fields that will be displayed as the end-users search through an easy-to-use wizard inside ABC. Each field represents one level of depth in the hierarchy. Business users can build the hierarchy to guide end- users to find what they want. IDOL supports an unlimited number of parametric fields and values.
ABC integrates seamlessly with the Autonomy Collaborative Classifier (ACC), which appears as a GUI tool inside the business console. This facilitates collaboration on the management of taxonomies between the users of taxonomies, and knowledge engineers who specialize in classification. The taxonomy management feature can be used to create, view, edit and test the classification of information into categories for more efficient browsing.
Flexible role, user and function features give the business user total control of the environment. The business user can go to their inbox to see items specific to their projects, delete them, make recommendations, and perform tasks if their role allows them to. If an editor wants to delete a project, the reviewer can approve or reject, and publishers can publish the change for a smooth workflow.
ABC empowers business users and administrators to directly remediate from the usage log screen (e.g. zero-hits, most popular searches, etc.) and create promotions, synonyms, relevance boosting, phrase association and perform other relevance tuning in response to changing usage patterns. Using the data from the Statistics Server, user reports are generated in graphical visuals and charts. With a drag-and-drop WYWISYG interface and intuitive workflow, no programming is required.
The application management feature allows business users to configure Autonomy's component framework user interface through ABC without scripting. Users can manage the site's look and feel, deploy a component such as an advanced search box or visualize and manage user navigation paths. Out-of-the-box UI widgets for browsing categories, attributes and general text search include:
The "query tracking" feature embedded in ABC breaks down a query into its constituent components as they relate to business logic, concepts, and profiles in order to illustrate the rationale for returning a particular result. It offers insight into a granular level of reasoning via an intuitive graphical interface, highlighting sections of the document which correspond to each element of the query. Settings can then be finely tuned to ensure the desired results are returned to the end-user.
Key Benefits
Distribute Control of IDOL Services to Authorized Business Users
Facilitate Collaboration Between Business Users to Improve System Performance
Easily Add Features and Customize the Appearance of User Interfaces
Monitor Page Impressions, Click-Through Rates and Purchasing Success
Easily Configure Synonyms, Promotions and Directed Navigation Fields
Obtain Unparalleled Visibility into Queries and the Results they Obtain
"Legacy technological solutions often produce too many results and guide customers to irrelevant products thus resulting in high abandon rates as web shoppers struggle to locate what they need. Autonomy's unique technology enables Lyreco customers to benefit from instant product discovery, tailor-made recommendations and a shopping experience that centers on the individual."
Summary: ...results. • 24 enterprise content sources. • Tools to configure and promote results by business users. • Predictive search, type ahead, spelling suggestion and synonyms. • Faceted navigation and advanced search tools. • Relevance ranking methodology and concept based search. IDOL Functionality...
Summary: ...This ensures consistent, optimal performance levels—even during peak usage periods. Additional users and content can be accommodated with zero performance degradation simply by adding hardware. IDOL K2 has also improved the e-commerce potential of GSA Advantage! Using IDOL K2’s classification technology,...
Summary: ...analyst group Jupiter Research. A recent Jupiter survey revealed as many as 39% of online shoppers say misspellings are poorly handled. Callaway Golf Pre-Owned also promotes Featured Items on its result pages as well as links to related products. “We need to promote the products we have in stock,” Henley...
Summary: ...software is under license. [AUT GO] 08.0 9.05 Softlab takes advantage of IDOL K2’s automatic classification capabilities to accurately create the rules that define the categories within the company’s taxonomy. In addition, IDOL K2 provides Softlab with the flexibility to augment the automatic classification...
Summary: ...PFSweb - Case Study. In order to deliver relevant calls for monitoring, each call is classified according to type (sales, customer satisfaction, escalated, WOW, etc). This aids in identifying new revenue opportunities and executing customers’ product promotions. With Call Classification, the Quality...
Summary: ...a critical role, marketing personnel were largely dependent on IT for updates including everything from page design and content to navigation, resulting in delays and bottlenecks. Meanwhile, the manual web tools being used made it impossible to offer a rich, interactive navigational Web 2.0 experience...
Summary: ...goal is simple: “to provide the best pricing in the industry, to offer comprehensive and advance service using a multitude of resources, and to ensure zero defects with on-time delivery.” ZRI specializes in gaskets, extrusions, custom-made specialty items, and tapes manufactured primarily from various...
Summary: ...identify the correct organizations involved in every new deal. In addition, with the robust IDOL K2 Query Language working transparently behind the scenes, features such as smart correction of user errors a well as stemming and synonym expansion guide Linklaters professionals to the information they need—even...
Summary: ...taxonomy for knowledge assets that the lawyers were accustomed to browsing from the legacy system. IUS’ open standards enabled the deployment of this taxonomy within the Knowledge Centre. Now users can not only traverse the taxonomy as before, but can also do conceptual searching across all assets in...
Summary: ...beverage chains utilise Aurasma? In addition to coupon redemption, there’s a fantastic opportunity to use this technology to bring menus to life with videos of a chef preparing a dish, nutritional information and item recommendations. It’s proven that viewing a video makes people more likely to buy,...
Summary: ...Solution Accessing Engagement Content Quickly and Easily Firm-Wide For Tait Walker’s professionals, information has never been easier to fnd. In addition to browsing by online fle, users can perform keyword and full-text searches across the entire repository. Automated profling ensures that each item...
Summary: ...words and the highly specialized language of pharmaceutical research and development. For example, when a scientist looks for the latest clinical trial findings on a treatment for schizophrenia known to researchers as “aripiprazole,” IDOL K2 expands the term to include synonyms like “BMS-337039”...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...information including purchase rates, page impressions and click-through rates. Promotion Management Keyword-triggered promotions enable business users to specify the information they want returned to searchers. Promotion Management is ideal for eCommerce where specific products can be marketed through...
Summary: ...Autonomy IDOL Server 7. Autonomy Business Console The Autonomy Business Console (ABC) empowers business users to react quickly to changing usage patterns and provide highly targeted results to end-users without any programming. ABC provides a robust set of widgets, wizards and tools to simplify the management...
Summary: ...and “competition.” Key Benefits • Jump-start classification initiatives with tested and proven pre-built taxonomies • Use taxonomy rules as controlled vocabularies or synonym lists to enhance search results • Easily customize industry-standard taxonomies to achieve specific business objectives...
Summary: ...similar fields on all pages to accelerate the process. Cardiff is Web-based and uses HTML (zero client) and PDF standards to implement automated electronic forms. Forms can be accessed and completed using standard Web browsers. Once complete, clients can submit their packet of forms and documents through...
Summary: ...users to search using drop-down menus, and it can also be trained with free-text descriptions and sample images such as a snapshot of a product. The business console presents live metrics on query patterns, popularity and click-through, allowing operators to configure the environment, set-up promotions...
Summary: ...drag-and-drop application that provides an intuitive, easy-to-use interface while offering powerful tools, such as “snap-to” guides and comprehensive field setups, for advanced form design. LiquidOffice Form Designer comes with a wide selection of sample forms and a Gallery of pre-made form and field...
Summary: ...Only the HP Data Protector software Zero Downtime Backup and Instant Recovery extension, together with HP Storage, delivers fully automated, down‑to‑the‑second recovery of applications from a single console―without scripting. IT staff simply enter into the Data Protection console the hour, minute,...
Summary: ...Microsoft Exchange administrators to recover single items directly from the application administrator’s console, without requiring assistance from the backup administrator (see Figure 3). The single item recovery process is streamlined by allowing application administrators to recover single items from...
Summary: ...a category and all its subcategories or a single subcategory at any level of the taxonomy. The intuitive user interface provides familiar features such as drag-and-drop of documents and categories across the taxonomy, and query tools that quickly locate documents and keywords to define categories. Onscreen...
Summary: ...special fields and values, as well as perform real-time operations on the extracted text during data ingestion. Connector for SharePoint 2007 configuration options include: • Indexing of entire SharePoint farm, or a subset • Indexing for every version of a list item or document or latest published...
Summary: ...The types of user roles are: • Reviewer: Can view the business rules that define a category and can make recommendations. • Editor: Can make draft modifications to the structure of a taxonomy, the business rules that define categories and the assignment of individual documents to categories, but can’t...
Summary: ...check status, delegate responsibilities across the enterprise, and initiate restore operations whenever needed. Role-based access control allows organizations to define access levels for various user classes across the enterprise. Understanding Your Data, Get More Out of Your Backup Autonomy’s unique...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...Omniinetpasswd prompts for the password if not specified in the command line. • Open the Data Protector GUI: 1. In the Context List, click Clients. 2. In the Scoping Pane, under Clients, right-click a selected client system and click Add Impersonation. 3. In the Result Area, select the client systems...
Summary: ...Data Protector helps administrators employ a “set it and forget it” backup policy, and helps ensure protection in even the most dynamic environments―both virtual and physical. One click in the console and Data Protector will automatically apply snapshot configuration policies to new VMware VMs before...
Summary: ...a personalized Web shopping experience and are guided to relevant results. An accurate profiling and suggestion function that alerts browsers to relevant products or appropriate alternatives if the desired item is out-of-stock is of paramount importance. A first-class user experience on a company’s...
Summary: ...Guide to Microsoft application protection - US English. Snapshots and down-to-the-second recovery HP Data Protector Zero Downtime Backup and Instant Recover capabilities enable administrators to initiate creation of snapshots on the disk array easily and, if desired, migrate data to tape for long term...
Summary: ...to easily modify the relevancy calculation by giving more weight to a specified field. Given a movie database with title, director, lead actors, year, genre and short description as the fields, the user can choose to bias the “genre” field or the “director” field to determine the similarity between...
Summary: ...a powerful and unique data protection solution for VMware and Microsoft Hyper-V environments in particular. Data Protector delivers advanced snapshot-based functionality, including fully automated down-to-the-second recovery, without scripting. The HP Data Protector Zero Downtime Backup (ZDB) agent automates...
Summary: ...content uploaded on a second-by-second basis, SharePoint is quickly becoming a de-facto enterprise search engine for many companies. SharePoint’s keyword-reliant search methods were never designed to meet such a challenge. Its prominent use of click distance, hyperlink anchor text and URL depth in its...
Summary: ...is being pondered, but rather a series of mini-decisions. Does this graphic grab my interest? Does this headline make me want to learn more? Do I want to provide my e-mail address? Do I want to give out my phone number? Should I hit the Submit button? Anything that is on the form page, from top to bottom,...
Summary: ...memory usage, cache size, thread-pool size and connection pool size. • Automatic Web-forms generation. The Cardiff LiquidBPM Studio includes generation of Web-based GUIs with no programming whatsoever.
...
Summary: ...Building on the flexibility of IDOL to easily build in a new language model, it is also very easy to add in existing corporate thesauri, style guides and taxonomies. As a result, an organization can personalize its IDOL installation and ensure that all natural language searches return the most accurate...
Summary: ...2000 return 25. Total payments. Add lines 23 and 24 26. ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? - If line 25 is MORE than line 22, subtract line 22 from line 25 and enter result; otherwise, go to line 31. If result is less than $5.00, enter 0 27. Amount of line 26 that you want applied to your 2002 estimated...
Summary: ...the automation of internal controls and contribute significantly to reducing the organization's overall compliance burden. Other corporate stakeholders will tend to want a comprehensive solution involving every IT system, control and process. In many organizations funding is a zero sum game. Resources...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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