Customer Case Studies & References

New Media

"With millions of documents in our archives, it's imperative that we provide our subscribers with quick and easy access to this data 24x. After a careful evaluation of the available technologies on the market, we found that IDOL, with its advanced conceptual retrieval capabilities, was the only solution that could meet our needs. Furthermore, Autonomy offers the scalability that we need to meet the challenge of our company's ever-growing volume of data."

Pasquale D'Innella Capano, Managing Director, Telpress

"IDOL's advanced functionalities match our customers' need for a high level of efficiency, speed and accuracy within their information access and KM environment. Autonomy's unique software aligns with our own innovative approach and this extended agreement will help us provide our customers with the best possible solutions, keeping EidosMedia at the cutting-edge of the publishing industry."

Angelo Grampa, President, EidosMedia

"Autonomy's state-of-the-art Meaning-Based Computing technology will ensure that our video archive is fully maximized, enabling our staff members to capitalize on our data assets, ultimately producing better quality programs for our viewers."

Frederic Brochard, CIO, FRANCE 24.

"Legacy search is increasingly becoming an obsolete tool for deadline-driven media professionals working in an environment of information overload. In a sharp contrast, IDOL's conceptual search capabilities are unmatched in the industry. Through the understanding of the interests, needs and requirements of users, as well as its Automatic Hyperlinks and Alerting features, IDOL delivers unique conceptual search of editorial content regardless of where data resides in the organisation. IDOL will also enable agile development and deployment of new and exciting content-rich web services to our business customers and readers plus providing significant benefits from the consolidation of disparate content systems and locations."

Tony Foy, Northcliffe Media

"The proliferation of digital information presents business communities around the globe with a formidable challenge: how to locate first-rate, mission-critical content quickly enough to produce cutting-edge analysis and take informed decisions while at the same time meeting deadlines. Autonomy's unique technology enables Vogel Business Media users to achieve just that."

Mark C. Reinold, CTO Online, Vogel Future Group

"Autonomy is a very powerful solution. It's easy to maintain, requiring little to no maintenance. We're now able to focus our resources towards growing our business while saving time and money."

Bill Gafney, Web Specialist at Boston.Herald.com

"We chose Autonomy's solution because it derives meaning from text and automates the categorization of information and enables automated content delivery. Not only does their technology reduce Real Cities operating costs, but it simultaneously increases site loyalty through delivery of relevant, on-target content."

Jason Miller, Software Engineer for KnightRidder.com

"eCommonwealth is a portal web site designed to serve the needs of the whole Commonwealth community. It is a virtual place where individuals, communities and businesses can come together to promote their activities, conduct business or just keep abreast of Commonwealth and world affairs. Autonomy products have made it possible to extend those communities and provide a high added value, personalised information to them."

David French, Chief Executive, Commonwealth Institute

"With our site, we have been able to gather together a tremendous variety of e-commerce experiences under one roof. In this way, dooyoo has become the first online service to offer an end-to-end decision support process for the buyer. Autonomy complements the richness of content on our site in an ideal way by recognizing patterns in text and operating on that information in a context- sensitive manner. As a result, our users' path to the right buying decision is now even swifter than before."

Carl-Marcus Rudert, Chief Technical Officer, dooyoo

"The need to automatically aggregate information to provide each user with a body of information around a particular topic, plus the need to personalise this information automatically to the needs of each and every user, meant there was only one option - Autonomy. In addition to providing our users with extensive news coverage, we can now also give them the capability to explore our archives conceptually, on the basis of whatever material they are reading on-screen at the time. The software actually takes over the time-consuming job of finding relevant background information."

Ulf Heyden, Editor of Net-Business Online

"We tried several solutions but Autonomy's technology proved to be the best on the market and the easiest to implement - it only took a month to install - even with customization. Autonomy's flexibility, concept-based retrieval and robust functionality enables us to automatically keep our readers abreast of news and developments in the aviation industry as they occur while eliminating the need to manually sort through volumes of content."

Cort Bucher, Director of Operations at AviationNow.com, a division of The McGraw-Hill Companies

"Our community portals aim to provide relevant news and sports content in the regional areas covered by Northcliffe. We chose the Autonomy product to make our sites a more rewarding and fulfilling experience for the reader."

Owen Davies, Managing Director, NorthCliffe

Legal

"One of Huron's core strengths is in providing our client base with an integrated set of discovery services and related best practices using a comprehensive suite of tools for electronic discovery, from collection through production. Combining our business expertise with Autonomy's eDiscovery and Investigative technologies will enable us to provide business solutions to clients to reduce the potentially high costs and risks associated with electronic discovery and enterprise information management."

Bob Rowe, Managing Director, Huron Consulting Group

"We like Autonomy's software because it pre-empts people's information needs by providing them with the right answer without them actually having to look for it. I was surprised how quickly we were able to implement it. It is helping users to find the information they need, increasing their usage of our products as we migrate towards paperless publishing."

Ivan Darby, Executive Director Online at Butterworths Tolley

Government & Public Sector

"Students are used to an efficient and effective digital environment and expect this from educational instruments. Thanks to Virage, students no longer have to spend hours searching for relevant information and can find the classes they want more quickly. Autonomy also prevents 800 lecturers from having to index the content themselves."

Leon Huijbers, Head of the Aula Congress Centre & Multimedia Services at TU Delft

"IDOL's unique Meaning-Based technology has enabled us to harness the true value of SJ's information assets rather than fall prey to information overload. The result is enhanced productivity, improved collaboration, and a first-class user experience for our extensive customer base. Furthermore, owing to the power of IDOL and the expertise of the Autonomy Professional Services team, this project was completed well ahead of schedule."

Stefan Carlsson, IT Manager, SJ.

"Meridio provides order, control and security to the management of business records, including emails. After extensive evaluation of the available records management solutions in the market, we found that only Meridio can provide us with the most flexible system that allows us to easily and quickly find and share documents with other institutions, saving our organization significant time and money."

Katarina Groznik, Director of the Republic of Slovenia's Phytosanitary Administration

"Autonomy is essential to our mission of helping the Navy communicate and share critical information. SPAWAR customers and employees need easy access to products and services data, SPAWAR initiatives, contract opportunities and other information that may be of interest to them. Autonomy's intelligent technology integrates seamlessly into our intra- and extranets to ensure information superiority for our war fighters and decision makers."

Cynthia Burgunder, Chief Knowledge Officer at the Space and Naval Warfare Systems Command (SPAWAR)

"Autonomy enables our software engineers and contractors to retrieve accurate and personalized information, which helps them design our earth- and star-observing platforms. The amount of information in our organization is akin to the number of stars in the universe - and we encounter more and more each day. Autonomy's technology automatically processes growing volumes of data and easily integrates with other products. The implementation has been smooth and straightforward throughout."

Steve Nauss, associate head of NASA's Computing Environment & Technology Branch for Goddard Space Flight Center's Information System Center

Professional Organizations

"We view Autonomy's technology as an investment that will keep SHRM's portal profitable and useful to members. Autonomy has enabled us to improve personalization and efficiency. There's a greater sense of community. Autonomy's technology deployed in 90 days and SHRM has observed an increased number of repeat site visits."

John T. Adams III, Vice President for Publications and New Media, Society for Human Resource Management

eCommerce

"Legacy technological solutions often produce too many results and guide customers to irrelevant products thus resulting in high abandon rates as web shoppers struggle to locate what they need. Autonomy's unique technology enables Lyreco customers to benefit from instant product discovery, tailor-made recommendations and a shopping experience that centers on the individual."

Eric Jacqmart, eCommerce Manager, Lyreco.

"EmployOn, Inc., a provider of recruitment solutions, wanted to become the largest aggregator of career opportunities on the Internet. The company turned to Autonomy to provide a scaleable, automated solution. EmployOn has developed a sophisticated process that automatically aggregates many millions of jobs from more than 100,000 corporate and community web sites, Autonomy's technology is the underlying software that ensures that our process is reliable and accurate from start to finish. This meets our clients' needs and thus allows us to spend our time building up our business."

Jim Bennett, CEO of EmployOn, Inc.

Manufacturing

"IDOL quickly demonstrated its value during the Proof of Concept when we experienced a machine problem in one of our factories. IDOL's Meaning-based search and retrieval allowed our engineers to find best practice to solve the problem almost immediately and avoid being non-operational for longer than absolutely necessary. After this incident there was no debate about the value of IDOL as we had saved both time and money."

Guido Bos, IT professional at Borealis' Knowledge Sharing Team.

"Autonomy's technology means that we are able to automatically collect and categorise all business-critical information, index it conceptually in real time, and personalise it to the demands of each user. It will save the Group a lot of time and money - time and money that can be spent on more important issues, like our core business."

Anna Parkman, Information Systems Manager at Skanska Group Information Technology

"As Ingersoll-Rand continues its e-Business implementation across the company, it is vital that employees have Internet access to the documents and information that relate to their jobs and support their work and personal life without spending valuable time managing and locating that information. Autonomy's solution provides employees the information they need, when they need it. The simple implementation will allows us to leverage the company intranet quickly and efficiently."

Brenda Shore, manager, Intranet Development for Ingersoll-Rand

Intelligence & Defense

"When consulting it is imperative that the solutions we suggest provide consistent performance and are flexible enough to meet all the needs of our clients. We chose Autonomy because of the unrivalled completeness of solution they offered, its user-centric approach, and its proven efficiency and reliability in the field."

Mr Peter Thornström, managing director of SAAB-Ericsson Network Based Defense Innovation AB

"We are looking forward to expanding our markets by leveraging proven technologies such as Virage's analytic products. Integrating Virage's enterprise-level scene analysis with Vumii's Discoverii system will create a night security tool the likes of which the industry has never seen befor."

Randall Foster, CEO, Vumii.

"We already have a skill-base in the casino, riverboat, gambling and prison industries with a large network of customer. Virage's market-leading technology offers unrivalled functionality in environments where security operations must be flawless but unobtrusive and will give us a vital edge in these competitive industries."

Chuck Reader, CEO of IEP

"We were impressed by the use of the IDOL platform at the National Library of Lyon. We selected Autonomy to make our video archive not only more manageable but also more accessible internally. Automation will be an essential factor in making this a cost effective and viable project."

Martine Carouge, Information Manager at M6

"Autonomy's products bring order to information chaos, but in an economic and user responsive way. The technology is sufficiently flexible to cope with users demands."

Kevin Phillips, Head of Information Systems, BAE Systems

Finance / Banking / Insurance

"There is a lot of useful information out there, but the key to using it is to first make sense of it. This entails understanding the content, sending it to the right person and linking it to other pertinent information and people. Speed is another critical factor, thus all this should happen in a non-labour-intensive manner - that is, completely automatically. That is what Autonomy, uniquely, now enables us to do. It is the engine of our KnowledgeNavigator."

Jean-Pierre Krause, of Zurich Risk Engineering Group's Head Office

"Royal & SunAlliance is forging ahead and making the most of the opportunities afforded by the new economy, as has been shown by our Usecolor service. We are now moving ahead to apply Autonomy's technology throughout the Group to help us exploit our knowledge base, achieve increased productivity and further enhance customer service. Autonomy helps us to concentrate on our core business by automating the processes that act on our information."

Richard Illingworth, Group Director, Royal & Sun Alliance

"The biggest challenge in the information society is the fact that we are drowning in information. With Autonomy, we can save time and costs that we used to spend on maintenance and information retrieval. Additionally we can support our users with personalized interfaces. When we trialed Autonomy we had already chosen a more traditional keyword-based technology, but Autonomy changed our mindset."

Peter Rasmussen, Project Director, Danske Bank

Telecommunications

"As the Services market becomes ever more customer focused, we are seeing increasing demand for advanced customer analytics and performance management tools. Autonomy offers our customers unique speech and interaction analysis tools combined with strong sector experience, product reliability, innovation, customisation, adaptability and responsiveness."

Eric Zimmermann, Project Director, Capgemini Telecom Media Défense SAS

"Autonomy's technology gives us the ability to empower the expertise within our worldwide operations, as well as share information so that every employee in every department is kept fully informed of the developments which will impact on their business. They can even have this information pushed to their hand-held digital devices whilst they are on the move."

Lars Östlund, Ericsson

Energy & Utilities

" The Autonomy IDOL platform is the only solution that had a proven integration with all of the company's document management systems, which has enabled us to make sense of these structured and unstructured documents. We have already seen significant return-on-investment, since the completion of the product deployment."

Carol Fineagan, chief information officer at EnergySolutions

Pharmaceutical & Biotech

"We were attracted to Autonomy because it can process information from a wide range of differently structured data sources, which similar products cannot do. It can also combine internal and external information. The users like it and so far we have been impressed."

Duncan Fyfe, Astra Zeneca

"Novartis is a world leader in pharmaceuticals, healthcare, agribusiness and nutrition. That means we handle a vast amount of complex information daily, both from internal and external sources. Until now, that has cost us a great deal of time and money in manual processes, but Autonomy's technology can automate the whole process from start to finish. We are delighted to be bringing the technology on board."

John McCulloch, Manager, Executive Information System, Novartis

Healthcare Organizations

"We selected Autonomy from a long list of technology vendors as the only solution able to meet all of our business requirements. The conceptual, secure, scalable approach offered by IDOL across multilingual, disparate content will add a great deal of value to our organization and we are also excited by the future possibilities offered by this technology."

Stephane Rard, IT Management Team, Groupe Mutuel

"While currently most investigative questions are resolved by examining what has happened, we will be using Autonomy to know what is happening or predict what might happen in the future. This means that we will have the latest medical information readily available. Autonomy IDOL will help us deliver the best medical service to our patients."

Luis Larraya Galarza, Director del Complejo Médico Tecnológico de Navarra at Osasunbidea

"We are always looking for new ways to improve our patient care and having the right technology is very important. Autonomy's innovative software will help eliminate the potential risks within the prescription process by proactively sending alerts to medical staff without the need to perform manual searches or checks. This will help our doctors and pharmacists to work more efficiently."

Francisco Luis Cáceres, Coordinator of SES "JARA" project